EVERYONE NEEDS TO COME HERE!!! Words cannot explain how amazing, sweet, and professional this nail salon is. My two friends and I went to Lucky Nails today, and we have never felt more welcome and important in any establishment than we did here. Every staff member has the kindest hearts, and they are truly the most talented nail artists you’ll find here in Auburn. They are INCREDIBLY affordable, and will never take advantage of you, or charge outrageous prices! They care so deeply about each and every one of their customers, and they put so much detail and focus into the nails they do. The focus and attention to detail that they have when they do your nails is incomparable to anywhere else. I promise you will be the happiest customer in this salon, and will find yourself a lifelong nail and spa with this establishment. Thank you so much to the entire staff here! YOU ARE ALL THE BEST!!!! If it were possible to give an infinite amount of stars, I would. We are now customers for life!!! If you don’t come here, you’re truly missing out on the best nail spa in Alabama.
These are my nails after 2 weeks the acrylic lasted a long time also the BEST pedicure you can find in auburn! The staff here is extremely nice and they make sure you are satisfied. I am a little high maintenance at times and they are very patient and cooperative. This place is honestly the best nail place I have ever been to and that is saying a lot because I’ve probably been to at-least 100 different places. I have gotten designs here and they did a fantastic job! They have a wide variety of colors and have books to look at so it’s not overwhelming! I will never go to another nail place after coming here. This place is awesome! One time I had my nail break just because I am rough with my hands at work and they got me in quickly to fix it at no charge. They also take their time and don’t rush because they care about your satisfaction. I will be adding more photos soon!
They were so incredibly kind and got me right in at 10am for a mani-pedi and eyebrow wax. My gel pedicure was fantastic and is still going strong 4 weeks later. And they did a GREAT job on my eyebrows. Ill definitely go back there for that. But my gel manicure started to peel off in 3 days, and were all completely gone in a week. They seem to have painted past the edges of my nails so it didnt seal. Super disappointing because Ive heard such good things, and the rest of the services were incredible. Ill likely give them another shot, but probably not with a gel manicure.
I had dip powder nails done there, today. I got glitter on some of my nails. The cuticles on those nails, are so messy, the glitter is rough and bumpy, and one of them has glitter sticking up still. They really should have put clear dip on top of the glitter. I would have suggested it, but I already had about FIVE layers of dip, and I didnt want it to get any thicker. Im giving 2 stars instead of 1, because the solid color dip looks nice. I will not be going back, though.Im knocking it down to 1 star, because Ive already had 2 nails pop off. After 3 days(happened yesterday).
I love it there!! Im new to Auburn and tried another place before I came here. I havent been anywhere else since. Theyre so fun, and professional. My nails ALWAYS look good, plus the pedicures are so thorough. You wont be disappointed, I promise.
I have been to most salons in the area and this is by far my favorite. The best pedicure and massage!! I get SNS dip powder and they do a great job. The staff is very friendly and accommodating and they are very clean, sanitizing after each customer. I would recommend lucky nails to everyone!
Lucky Nails and Spa has the most incredible service and staff. They have the finest nail color selection and nail services. Their brow waxing is great too! It is the highlight of my week going to the nail spa. They give the best massages with manicures and pedicures. They are always prompt with service, and I rarely have to wait if at all. I have been going to this spa for over two years and will never go anywhere else. I highly recommend Lucky Nails and Spa!
I went to Lucky Nails & Spa yesterday and had an amazing experience. Everyone knew each other and was greeted at the door by their name. This business is intentional about making one-on-one connections with their clients. It feels like everyone is family and cares about you and the high quality services that they provide.After just one visit, I am now a lifelong customer.
Very disappointed. Mani pedi with French tip cost $55 and the quality of the hands was horrible. You can see the file lines, theres a bubble or 2 in the French tip and they look plain sloppy. They offered to fix them but I declined. 2 hrs on a mani pedi and it needed to be fixed. Chose to leave rather than ruin the experience any further for my daughter.The whole point was for pictures where the hands and feet will be visible and there will be a close up of the hands. Ill have to fix them myself at home.I couldve done a much better job but my daughter wanted her first nail salon experience. Save yourself the time and money and do them yourself for the work they do.
Second time coming to Lucky Nails for my pedicure with gel. The staff are extremely friendly and accommodating. They even remembered me after only coming once before. I’ve never had to wait longer than 10 mins with no appointment, the shop is also very clean. Hands down best pedicure in the Auburn/Opelika area!
I absolutely love this nail salon! I drive all the way from school in Tuscaloosa to get my nails done here! My mom, sister, and I all go here for manicures and pedicures. We moved from CA a year ago and this place is better than any salon we used to go to in CA! Jessica, Lynn, Tommy and other staff are the sweetest. You can’t go wrong with any of them!
Tiffani is so sweet, professional, and friendly. I did pedicure with her and will go back again to do pedicure with Tiffani. She is an amazing lady. Joyc did my design, she did wonderful job for the simple design I asked. Loved how creative she was with my design.
Love the staff Lynn, Ann both do fabulous pedicures and manicures..I go to sleep so relaxing.If you want quality, friendly service try both girls they have a full staff of people to perform a professional service.❤🌻
*REVISED AUGUST 2021* As you can see from my previous review, I really appreciate the quality of the work they do at Lucky Nails. I still do… They’re so detail-oriented. Unfortunately, however, they struggle with punctuality and respecting appointments when accepting walk in customers. I consistently make appointments every three weeks. I’ve had to wait 30ish minutes (or more) at four out of the last five appointments I’ve made, and I end up being in the salon for 3 or more hours each time. No one has time for that! I’m hoping it’s something that will improve because they’re my favorite nail shop in Auburn.Previous Review:I tried a few nail salons in Auburn before I finally found Lucky Nails. I’m picky about my nails, and Lucky Nails was the only nail shop in town that delivered consistently. The nail techs are very detail-oriented and thorough; they make sure that the color, shape, etc. are exactly what you want. They are also happy, friendly, and super accommodating. Plus, they actually sanitize stations - and their hands - thoroughly between clients!
Great service!!! So nice and don’t rush you out of there! They take their time and love doing what they do! Best pedicure in the area!!
This was my second visit to the nail salon. I must say both times my pedicure was excellent. I was recommended by two individuals to get Jessica for my nails. I was pleased with my nails the first time, and Jessica suggested making an appointment for my next visit. So, I made an appointment with her for yesterday. However, three different techs did my nails. Tommy did the fill in and shaped two nails, Jessica shaped the other 8 and someone else polished my nails. The shape was terrible. I had to come home and try to reshape my nails. Also, I noticed at both visits they are not as friendly with certain customers.
BEST NAIL SALON EVER!! From the moment you walk in to the salon, you are greeted with a smile and treated like FAMILY! I wouldn’t trust anyone else with my toes or nails! They are professional and personable and never disappoint! Do yourself a favor and go see them! I promise you won’t regret it!
Great service! The staff was extremely personable and friendly the entire time. It was the best pedicure I’ve ever gotten. They were attentive to detail and I felt extremely pampered the whole time. Will definitely be returning!
1st time going and went based off positive reviews. Won’t say that they don’t do good work as I of course haven’t used them. Arrived at 5:45PM. Sign said “walk ins welcome”. Didn’t see many people or cars so I felt lucky. Once inside I saw a few women getting pedicures. No one even greeted me so I went to go try and pick a color. A young lady spoke up and said “sorry mam we’re closed right now” and then loud laughter followed after. It would have been highly professional of someone to come and greet me and then assist me with making an appointment or asking me to come back. Better yet turn off your sign and lock your doors. Don’t just turn me away as if my money or my cards aren’t as good as theirs. Maybe in the future I’ll try again.
As an early Mothers Day gift, I was going to treat my mother and myself to pedicures. When we arrived the door was propped open and several individuals were already inside being waited on. We were asked how we could be helped and when I told the worker 2 pedicures, she proceeded to tell me they were close, that they close early on Saturdays. I remind you that when we arrived the door was wide opened thats why we were able to walk in and again several other people where all ready inside. I feel the reaction we got was racially motivated because my mother and myself were the only 2 black people there. We arrived at 6:00pm to a wide open door, the sign on the door states they close at 7:30pm plus they take walk-ins, and lastly their open sign was still on, I took a picture because I could not believe this was happening. If I could give them zero stars I would and will be telling everyone I know not to give their money to this place that obviously thinks so little of them.
The service was great! I felt welcomed and my eyebrows came out great. I am especially in love with my nails. I highly recommend this place!
I luv this place. Appt is the best thing in this place because when u get there u get in the chair for what u made your appointment for. They are always speaking and smiling to the customer.😃 I had to get a repair for mother day and I had an appointment this morning but, they was so nice to change it to this afternoon for me. This is a place were they welcome u with warm love and they care about u. I pray that there business last a long time in Jesus name.
Absolutely love my nails! It was my first time going there and when I got there, I showed them a picture of what I wanted and they did it exactly like the picture!! Love the colors! Well priced for the quality you are getting!They are super friendly! Definitely recommend going there!
Very clean! And relaxing, All staff are amazing. I feel comfortable here and me and my daughter go no where else.Hands Down 5stars..
The lady that did my pedicure gave me the longest massage. I just wish they had more nail polish colors to chose from
10/10 recommend this nail salon!! Not only did they squeeze me into their busy schedule, but the service was unmatched. SO much attention to detail, took their time, and I’m in love with my nails. I’ve tried dip powder in the past with other salons, but it never looked right. This time, it looked amazing and was everything I wanted! Next time I’m in Auburn, I will definitely be scheduling an appointment!
Jessica is ABSOLUTELY AMAZING! She is the only one I have found that can get my nails exactly how I like them! I would recommend this nail salon to anyone looking for the perfect set of nails at a good price!
I think I Figured them out, they will do a really good job and keep asking for a Google review and after you give the review they just dont care anymore and will do a horrible job on my nails. MY NAIL DOES NOT GO LIKE THAT!!!! Specially on every single finger!!!
I really love how Jessica and her family/staff do my nails and pedicures. They always make you feel right at home every time you visit. I’ve been going to them for a little over a year and I’m extremely happy with all of my trips. Even with the COVID-19 hit us they have adjusted to all of the protocols and gone above to assure everyone protected and stopping the spread of covid-19. I use to do acrylic nails and Jessica told me about the dip and now that’s my style and it truly holds up and I’m extremely ruff on my nails due to my job duties. I on recommend Lucky Nails in Auburn Alabama. I can promise you will NEVER leave disappointed!
This was my first time at this place, and I probably wont be visiting again. My nails were done speedily but poorly. The dip was spread unevenly and the clearcoat was not even painted on evenly as I (on closer inspection) could see parts of the dip around the edges of my nails. At the end, oil was just spread on my tips like having me as a customer was a nuisance. Ive had better experiences elsewhere. The price may have been affordable but the customer service was poor. Im not sure if it had anything to do with my age or maybe that I was a new customer, but I was disappointed.
We were running late and they welcomed us when several others turned us away. They were kind and took their time to give us the full experience. We will most definitely be back. Great pedicures!
I always come to Lucky Nails to get my nails and eye brows done! The technicians are very friendly, family oriented and professional! They take the time to make sure my nails look great! Lucky Nails is my number one nail salon in the Auburn, Alabama area! Check them out!
Got us immediately. Very friendly and professional. I love my nails. They do amazing work. Definitely recommend.
I found this hidden gem on Google and tried them based on the reviews and let me tell you they did not disappoint!! I am really picky about my nails and every time I’ve gone they have been perfect. They are super nice and the place is very clean. This is my go to nail spot from now on and I couldn’t be happier to have found them!
Always very accommodating and SUPER nice! They get to know you and know what you like. Very helpful with my mother in law, as well! Won’t go anywhere else!
Mrs. Jessica did so well on my nails and I love them! I definitely recommend going here if you need your nails done. I got acrylics and dip and they look amazing!
My first visit to this salon and it was amazing. Ive tried every salon in the Phenix City/Columbus area and theyve all left me very disappointed with the lack of customer service and poor nails. But I will gladly drive an hour to get my services here from now on! Im so happy I have found my nail home!
They were so sweet and professional! They made sure I had the very best first experience. I’m absolutely in love with my nails and was finally able to relax after such a stressful week 💕
Very professional and nice! Recommended a new color and I love it!
I showed a picture of what I wanted and got the perfect look thanks to their guidance in color and shape!! Super sweet and professional people. Def recommending
Very friendly staff and the space is clean. Great quality for a reasonable price.
Jessica is absolutely amazing. We made an early appointment to have my wedding nails done and she was right on time and ready to go. She and her husband are the kindest people, promoting a truly welcoming environment. She delivered exactly what I wanted and I couldn’t be happier. 10/10 would recommend! Thank you Lucky Nails and Spa!
This is the best my nails have ever looked! I will 100% be back. If you want amazing nails, go here. They will not dissapoint!
This is such a great nail place! They’re so sweet and always do exactly what i’m looking for. My nails are always so fresh and last pretty long.
I loved this nails salon! Everyone was super friendly and my nails turned out so cute! 10/10 definitely would recommend!
Holy cow!!! I have been to a couple nail salons in the area and this one is the BEST. Jessica and her staff are SO friendly. The salon has great covid precautions and the best environment. I’m going to be getting my nails done here from now on!!!!
I enjoyed my time here! If you want a cheap $20 pedicure that only lasts 20 minutes, this is not the place for you! Angelee (not sure of the spelling) did an exceptional service and took her time in every aspect! I kinda feel like family now!! I have found my nail salon of choice and won’t have to look any further! Thanks for the little dragonfly too!!
Fantastic. Im not your average customer ( male getting colored designs) but youd never know it dealing with them. Kind, funny, and an overall relaxing atmosphere make this a great pick if your feet and hands need some care. They also show Auburn games so if you dont have a ticket, watch with them and get some nail therapy at the same time!
Very professional and staff has great customer service! Happy with my results, will definitely be coming back!!!
Aside from the stunning job they did on my nails, the customer service here is unmatched. Everyone is friendly and the environment is very relaxed. I called to make an appointment earlier the same day for a friend and I and we felt very welcomed by everyone here. Our manicures and pedicures turned out amazingly and I wouldnt think of going anywhere else after our experience.
I came here with my mom for two pedicures. They have a station outside of their business with hand sanitizer and disinfectant. They seem to really have gone above and beyond inside for safety and cleanliness and it shows. They do ask that you wear a mask but they provide masks and disinfectants once you come inside as well. They have dividers. The tools were opened out of a fresh package and I saw them sterilize any metal tools. After we were done and moved to the lamps to dry they disinfected all of the chairs behind us. The girl that did my pedicure was thorough and she made it a lasting experience and took her time (there’s nothing worse than paying for a fifteen minute pedicure where you feel like someone is rushing the whole time). I will also say that Lisa waxed my eyebrows and she wore a mask and a face shield and I appreciated it. She provided great customer service and made sure my mom and I had a great experience. Overall, incredibly satisfied. It was very relaxing- I almost fell asleep in the chair.
As a college student finding a good reasonable nail place was really hard but I am so glad I found this place! Lucky Nails provides great service and is very friendly, as well as being insanely talented and skilled at what they do!
SO great. I had Jessica give me a dipping powder white ombré manicure and it’s the best manicure I’ve ever gotten. It’s so pretty, I love it! 💕❤️
This is my favorite nail place I have ever been to! The customer service is fabulous and my nails always look amazing!! If you’re looking for a nail place to come to in Auburn, this is it!
Professional, they take their time to do an exceptional job.
I love this place, my friend brings me here every time I come into town. The staff is so pleasant and professional. Jessica is awesome! I’ll always come back here.
Friendly nail salon! Got a beautiful ombré full set.
They were amazing!!! Even though they were busy their service was impeccable and my fingers and toes have never looked better!!
I LITERALLY will not go anywhere else! I have tried almost every place in town and they do not compare!! They do the best job in town consistently! I always have Lynn do my dip nails and regular polish pedis, but Jessica and Tommy are both also masters with nails!! Anyone in the shop does a great pedicure. I am HUGE on cleanliness and sanitation and they stay on top of it! Everyone is super friendly and very attentive to every customer!! 5 star service everytime!
They were wonderful!
It was my first time here and they were quick and did a thorough job. I would highly recommend this place to anyone in the area. Overall amazing service!!
Wonderful staff and excellent service!
Fast,effecicent, affordable. Just a good experience.
I am visiting my family for a few days and we decided to get pedicures. The nail technicians were absolutely great and friendly. The building smelled nice and was very clean. All technicians and staff were practicing good biosecurity protocol during our time in the spa. Will definitely return and recommend to others.
My experience at lucky nails was excellent - I had a gel pedicure and dip manicure. Very clean, so polite. It was my first time there, and I’m excited to go back. Just call and make an appointment if you can - these folks are popular!
Jessica is amazing!! The service was exceptional! Will be back in 2 weeks!!
FABULOUS SALON! The workers are AMAZING and cater to your every need while you are there! My dip manicure and deluxe pedicure turned out out GREAT! They also gave a hand dip treatment that made my hands so soft! I recommend if you want to get the full treatment and get the most out of your money, GO HERE!
Tommy and Jessica are so great! They always get you in and out, and have amazing results when you want to do something fun with your nails! Friendly people and so professional. This time Ive done ombre and I LOVE IT!
This is the best pedicure I have had in Auburn - and I’ve been to a few. They took their time, I think I spent and hour and thirty minutes for my pedicure (I got the deluxe) and it was seriously the best, they did a fantastic job! This is the only place I got it from now on.
Excellent service from Jessica & Tommy! I will definitely be back! Beautiful work!
Very friendly and clean! Awesome service! Best in Auburn!
Update since Tommy responded:Very nice and respectful response but we all hear different things. My Vietnamese is proficient and I interpreted their story as negative.In regards to the tip, Lynn kindly took the tip but the other lady made a negative comment about its only X amount of money so why would she even want to split it? That comment is unacceptable and she should be careful of what she says as this can hurt customers like me.There is no judgment on the need of speaking a different language to communicate with your staff. I understand this. Its necessary but it is also necessary to maintain professionalism, regardless of your native language.Lynn did my nails and she was amazing. No doubt! Thank you Tommy for responding.----------------------------------------------------------------------------------------------------------------------This was my first time here and I am disappointed in the lack of professionalism at this salon. The employees were nice and greeted each customer, however they were talking badly about a lot of the customers in Vietnamese. How do I know? I am Vietnamese myself and they could not tell. If they had known I was Vietnamese, then I am sure they would have censored what they were saying. The manager and the lady doing my nails were talking back and forth in Vietnamese about a customer who must have had some sort of disease or illness because her nails were so yellow and disgusting. One of the workers said Once I saw her nails, I did not dare to touch them. I decided to stay quiet until something happened to myself. As I was checking out, I decided to leave a tip and asked if they could split it between the two employees who serviced me. One lady kindly said yes, while the owner said it is only X amount of dollars for a tip... why would she want to even split that? Please note that everything I put in quotations are translations of what they were saying in Vietnamese. Tips are not required and I made a mistake of even considering giving them a tip after hearing how badly they spoke of their customers. I will NOT be back and feel bad for those who do not speak Vietnamese... youll never know what they are saying about you.
ABSOLUTELY AMAZING!!!! Ive tried out so many salons in the Auburn and Opelika area, I will be returning to this one from now on! They greet you, you feel like family, they make sure youre comfortable and the experience doesnt feel rushed like some other places, theyre very easy and make sure not to hurt you, they make sure everything is done right the very first time!!!! And you dont feel like theyre talking about you. I have had a bad experience with lu spa nails the very first two times I went and I WILL NEVER GO BACK!!!
Very nice.Great job!will be back.
Been coming here for a year and a half. absolutely love them & my new Christmas nails!
My review is long over due, and my apologies. What a pleasure it is to walk into an establishment that offers excellent customer service and provides excellent end results. The salon is a comfortable environment and very clean. Jessica is always interested and never pushy. She also does quite well choosing colors for me when Im undecided. If you are not getting your nails done by lucky nails, then you should be saddened. The entire staff is friendly and all well experienced.
Had a terrible experience. Asked for tips on my nails and they cut them so short to begin with, but then they proceeded to file them down until they were at my natural nail. Also, the thickest acrylics I have ever gotten. Woke up the next morning with my fingers hurting from how much acrylic was on my nail. They werent willing to take the acrylics off or give me a refund- only file down the acrylics. But that wasnt even worth it to me for how much money I had just paid. I then went somewhere else and they said it was the thickest nails they have ever seen and it took them 45 min to get the nails off. Will not be going back.
The best nail place in AUBURN! Jessica and Tommy have redone the salon- it is cozy and clean. They are wonderful people. Jessica has become a great friend! Also staff is personable. They do a wonderful job! I love getting the Dip powder on my nails. They have every new color you can imagine! You wont be disappointed! Make an appointment with Jessica today!!
They gave me exactly the nails I wanted and I absolutely love them! Also even though there were people behind me the lady took her time with my pedicure and it was one of the best pedicures I’ve ever had!
Best service I have ever gotten . They really took their time on both my nails and feet I felt so comfortable, refreshed and relaxed while in there ! Great staff !!
Under new ownership and amazing changes. Tommy and Jessica (new owners) are so nice and friendly. The place has been redecorated and cleaned to a shine! Very professional. I am disabled and they go above and beyond to help me physically and feel comfortable during my time there. Highly recommend!!
They were SUPER friendly and welcoming at Lucky Nails. I wasn’t sure what color to get on my nails and they even helped me make that decision! I have definitely found my nail salon on Auburn.
Jessica did my nails and they turned out exactly how I wanted. Shade, length, and cut were all perfect! Very professional and clean place. Jessica was very friendly, spoke English clearly, and greeted many customers by name. Would definitely visit again!
First time coming here and they were all very sweet and gave me exactly what I wanted! They made sure to clean everything before and after! I’m making this my go-to nail salon!
This place is AMAZING!!! Great customer service and they do an immaculate job. 10/10
Been going here for months now and Jessica is the absolute best! The other nail techs are good too! Very relaxing environment and the employees are always nice and ready to make you look great! Always come here and will continue to give them my business! They are worth every cent!!
My mom and I came before a Christmas party to get a manicure and pedicure and the experience was amazing. The employees explained everything well, since we dont know much about getting our nails done, and were so friendly. We both LOVE our dipped nails and look forward to coming back. The facial waxing was great and diligent. All services here are nothing shy of great! Will reccomend to anyone!!
I love this place! It is family owned and operated. I always feel welcomed and they are so so kind. My nails are always done well and I never feel rushed. They also NEVER push things on you. For example, I went in just to have my dip manicure removed and they asked me once if I also wanted a manicure, but I decline and no one pushed me about it. They just provided the service I requested--so refreshing! This is for sure the only place I will get my nails done in Auburn.
I LOVE getting my nails done here! I am a sophomore at AU and have tried a lot of nail salons in the area and this is by far my favorite!! They do a fantastic job and they are also so kind and welcoming! I highly recommend getting your nails done here! :)