I just cannot enough good things about this place. The staff is fun and friendly they go beyond to help you. Clean pools, kids are loving child care. Thank you to Stacy and Seasons for being so kind and helpful.
For how much they charge in membership fees, you’d think they’d be able to hire cleaners to keep the floors vacuumed and the gym equipment clean. It’s actually not pleasant to work out there at all; don’t get me started on their shady sales practices (Seasons) who likes to round up prices, avoid sharing about promotions so customers can’t receive them, and then completely forgets who you are after she signs you up (stay class ARC!)
AMAZING! Super nice staff who I’ve become pretty good friends with nearly all of them. Super clean equipment along with locker rooms. Very very kind and professional staff as well as fellow members. They have everything, too, from pools, to classes, to squat racks, to smoothie bars (pre covid), massages, and way more. LOVE IT!! Great place and family friendly.
Let me first say that I don’t usually write reviews however I feel like they deserve one. I joined the Club a few weeks ago and have been impressed with the facilities and staff. They’ve answered all my questions, and have been extremely helpful. Very clean...equipment is spotless. Pools have been well maintained along with outdoor amenities and grounds. Kids Club was great also, my son was willing to go back, so plus, plus! People are friendly as well...literally walking down the hallway and couple people said hi. Had a couple good conversations out by the pool.Anyway, so much to say, I’ve joined a few gyms in my lifetime and this one is A+I have no affiliation whatsoever. Just a girl who thinks the Auburn Racquet Club has a little something extra to offer!
Overall, a nice place. Nothing fancy but nice and well kept nonetheless. Good people and clientele and a very easy going staff who do a great job but without taking their job too seriously thus are pleasant to be around. More consistent and publicly accessible pricing would be appreciated versus their top secret, negotiate and learn afterwards that others pay 20% more/ less for 1-2 years.
Best pools and club in the area.
I would have given this place four stars before the pandemic, or 4 1/2 if that was an option. I dearly love the staff and used to enjoy the classes pre-pandemic, and am still enjoying the pool. I’ve always had issues with the owner and the upper management, as they seem to prioritize profits far above customer service, but with COVID I find their lack of professionalism and level of safety appalling. There are often people socializing indoors without masks, and they’ve continued to hold indoor classes when the state guidelines said they shouldn’t, telling folks they can take their masks off when they start breathing heavily with exertion!!! Unsafe and socially irresponsible. It would be preferable if they had instead shifted more activities to outdoors when possible. I’m seriously considering dropping my membership.
After having an interaction with the GM I was told I was she decides who is a member at AFRC and my membership would be canceled. That woman is insane. Most insane interaction I ever had at a gym. Join at your own risk.
Dr. Rick the chiropractor is amazing along with Meegan the massage therapist
Stopped by to look at pools. Young brunette genius male wouldnt allow me to carry my 14# cockapoo with me. Hypoallergenic. UNREASONABLE. Lost another fanily. Didnt apoear clean either. And i readabout greed of mgmt. ill pass. I prefer to deal with reasonable folks and clean facilities. Your loss
The club is a bit cleaner than it was before. Its actually at the spot where it should have been prior to the Pandemic. But not Covid friendly at all in my honest opinion. Still really dirty, never see anyone cleaning anything.But, three young idiots sit at the front desk for hours chatting. I would have two of them cleaning all day.
I agree with others that this club is only interested in profit over the health of their members during the pandemic. They mocked me when I complained about them breaking the law and opening when unsafe to do so, and then they terminated my membership. They are only a less than a mediocre gym except for the pools. All else is comparatively substandard compared the other clubs I am a member of. I’m 68 years old and in good shape but I’ll let them take the $150 they refused to refund for future months dues as opposed to becoming infected. Don’t join this club! It’s a loser!
Super nice lap pools, I can get my mile in and be out in no time. Pool is busy but not too busy. Lots of lounge chairs too for post swim rest
Wow, dont understand the negative reviews Im reading here! I was a member of this club awhile ago (briefly, but had to move out of the area) and loved it. Membership guy (I think his name was Luke) really nice and engaging, and mostly what I loved were the multiple great swimming pools, since I mainly swim laps. Would join again if I lived here.
Had an issue at AFRC and found the new GM totally unhinged and 100% unprofessional. Tried to talk to the owner and the owner said the GM felt threatened. After that I interaction I quit and joined Johnsons Ranch and have never been happier.Other than 2 lap pools the place is trash. Oh btw the two lap pools and spas always have issues.Members at AFRC told me owner is the problem and didnt want to believe the crazy stuff they told me, but yes it is 100% true.
Do not give them your business. I fell on hard times (perm disabled) and couldnt pay my fees so I asked for the 20 dollar a month hold which is outlined in the contract. I was told to allow my card to decline so they could put me on the 20 dollar plan retroactively. My card was never charged so I called in and was told the accountant was on lunch. Called again a few weeks later and was told everything was set up. Then recently I got called by a collections agency saying I owe them way more money than 20 dollars a month for a few months. I never once received a phone call from the club asking for money or trying to fix the problem before this. They just auto sent it to collections. I called them after I received the call from collections and was told the accountant was on vacation and that they would look into it and call me back. They did not call me back. Now my credit is reporting that they are still trying to collect even though their employee said I was doing the right thing. Honestly I think they are against disabled people because this all happened right when I was declared permanently disabled. Screw this place!
Refuses to pause membership even though the club is CLOSED indefinitely. The management is looking out for themselves over their customers. I understand the need to keep the lights on but being unwilling to work with your loyal customers during a global pandemic is downright unacceptable.
My family and I really love the racquet club!! There is something for everyone in the family and we love making memories on the pool deck in the Summer.
I went into the gym to inquire about joining. The front desk refused to answer any membership questions. They said I would have to talk to the membership sales person for pricing. That sent up a red flag for me. In my experience, any place that wont tell you up front what it costs to join is being deceptive. Ive read every review about this gym because I did want to join but I found A LOT of comments from people with the same red flag feeling as me. They couldnt get anyone to tell them what the membership cost and those that were members complained of shady fees being charged. Check Yelp too. If the girl at the desk had just said it costs X for an individual I would have probably joined. Every gym Ive ever joined that insisted on me making an appointment with a sales rep has screwed me in some way. Someone please tell me why the price is a secret!
Overall a decent gym and the best option for multiple amenities in Auburn...pools, tennis, volleyball, racquetball, pilates, yoga, massage, hot tub, sauna, the list goes on and on. Minus one star for not having an organized volleyball activity. Their beautiful sand volleyball court was half the reason I joined in the first place. Id inquired at the front desk about it, they took my number, and then I never received any follow-up. And minus one more star because I know they gave someone else a better deal on their membership than the one I received. Its tough enough to go work out in public...now the club is picking favorites? Id rather join a gym that treats everyone equally. A member for 2 years and now discontinuing.
My family of three have been at the club for nearly 3 years. It is very family friendly and we have enjoyed our experience. Nice facilities and nice staff. We hate to say goodbye, but we are moving out of the area.
Pool was beautiful 😍
Staff is friendly and helpful, classes and instructors are great, hours, location, and facility very nice. Ive belonged to various clubs/gyms in different cities...this one is among the best.
This club is one of the worst gyms Ive been to. The kids club is never open when you actually need it. The snack bar is open only at odd times. The construction is ongoing. Over a year and its not even close to being open. If there was a calfit up here this place would be blown away. On top of all that over 170$ a month for 2 people. Outrageous expensive. Dont waste your time here.
Dont EVER try to get OUT of your contract due to a LEGITIMATE medical condition.....they have NO MERCY and will ding you a great amount financially. I am very upset and disappointed that they are so rigid and unwilling to work with us to get out of our bind - piling medical bills dont allow us to pay the amounts they are demanding. FAIL!!!!!!!!!!!
Completely disagree with the first reviewer. Whenever equipment is broken, a sign is put on the equipment saying whats wrong with it and when it is expected to be fixed. The facility is state of the art & immaculate since the remodel...the best club in the foothills.
Best gym in Auburn! 2 huge classrooms, spin room, upstairs gym with pneumatic machines, large downstairs gym with free weights and state of the art machines. Huge cardio room, 3 large pools (1 heated year round), 2 large Jacuzzis, kids pool area, volleyball pit, pilates, indoor racquet courts, like 8 Tennis courts, personal trainers, masseuse, awesome day-care, I could go on forever...and its clean and the staff is great too!
Ive been a member for several years. I love my personal trainer. They just remodeled the place as well.
They are too busy to show potentially new members around without an appointment. I cant imagine that works very well. It surely didnt for me. Too snobby for me to want to give them my money every month.
Membership Rep. Luke is cold, rude and impersonal. I requested information and pricing for a membership he flipped open a binder to the pricing and then said So do you want to sign up? I said Let me think about it he said Think about it nothing more. No thank you for coming in, if I can answer any questions for you please let me know, or even goodbye. I let myself out of his office. His rude, impersonal behavior is a telling sign of what membership would be like. He made my mind up for me before I ever left the club.
This is the place to go if you need day care or a snack from the snack bar or if you want to loose weight or swim in a pool or you can join the shark swim team! If you want/need ANYTHING they have it!
Extremely rude management!Constantly nagged by these people, and Im not even a member!Get over yourselves, and stop yelling at people.
Great place!
Very helpful. Great
I love the pool!!!!!!This is the best gym... Ever.
Top of the line.