Fantastic service! The customer service was fantastic and I only waited 15-20 minutes for 4 new tires. Insane right!? I honestly didnt think anything on my car could be done so quickly. Probably the best service Ive ever had for a vehicle. Very impressive.
I’ve gone to this Discount tire a few times over the years and Jimmy is very professional, friendly, and personable. He has even remembered me every time I have come in. I continue to go back to this location because of him and the great service done. The work on my car is always done quickly. Highly recommend this location
Excellent customer service and free tire air check these guys are very informative and care about your tires and your safety. Good place Auburn location
I can’t remember the last time I got this level of service anywhere! Many thanks to the manager, Jimmy and the crew.
This was a FABULOUS visit!!!! I was VERY far from home with a screw in my right rear tire. They were VERY accommodating even when they were very busy!!!! They got me in my way safely & timely & the manager is just AWESOME!!!! GREAT communication from staff as well as the manager throughout my visit!!!! Thank you!!!!
Discount tires is also a very good place to get your tires. I went there to get an air check and found out I had a bad tire and my valve stems were bad they replaced my tire and all my valve stems for $84 your price might vary of course but I thought it was a good deal since I have an E350 Ford super duty van. They do have waiting room a few chairs but cant hold a lot of people. Very courteous and professional I would recommend them.
Pulled up and was immediately helped by the staff. They walked me through several tire options for two different vehicles. The staff was polite and helpful.
Always the nicest service! I recommend to everyone as I have been dealing with the auburn shop for over a decade!
Brought in a rare Japanese right hand drive mini truck and the staff all had to check it out. They had fun and made the whole experience enjoyable.No attempts to upsell or push products at me. I really appreciate that and they earned my loyalty. It is why I have brought 7 vehicles to them over the years and will continue to be my first stop for tires.
Excellent friendly service. Found a nail in her tire did it with a smile in a very quick period of time while we went and grab lunch. Couldn’t be more impressed. Thanks!
Shopping in-store is difficult/inconvenient right now. Ordered tires and scheduled appointment online. Drop-off for install was quick and easy. Communication was great.
The staff is always professional and friendly. Had my tires rotated and balanced in 40 minutes.
Professional tire retailer. I would definitely recommend Discount Tire if you are in need of new automobile tires. There professional installation team will get-r-done!Check them out today! You wont be disappointed!
Such a great place! Had amazing customer service as well as pricing! Trenton, Cole, Hector, and Tyler, all more then exceptional customer service and super friendly. They all deserve a raise!! Definently going to return to this location for future service 😁 Thank you so much! Not everyday you get this good of customer service 😊.
They estimated an hour wait for 4 new tires I was on my way with in 45 minutes. Great customer service.
Always have had great service at Discount Tire. Will always buy tires there for the great prices and come back for their first class service.
This Auburn location is always helpful, will work with you and just do the right thing. There was a mistake made and they stepped up, owned it, and made it right, without hassle. Somehow these folks understand customer service and customer loyalty where other locations dont. Theyve now helped me with 8 of my work and personal vehicles.
Super friendly, great prices and quick service
Great customer service, even during covid
Was disappointed at first as sales person seemed rude and didnt listen to my problem but the person that worked on my truck was great and very understanding. Had it not been for the sales persons attitude it would probably be 5 stars.
It takes a lot for me to go out of my way to leave a review... but this location in Auburn took amazing care of me.... Ive never been to this location, but have been to plenty of discount tires before. I always receive great service, but this location provided superior service. I will make sure to schedule all future visits here. Even if I have to drive a bit further.
The selection is great and have major brands tires and sizes in stock.
This is now my favorite tire place. Absolutely wonderful customer service and clean shop. If youre looking for some tires, do not even second guess it, go here!
They get you in as fast as they can 🚘🚘🚘🚘 😊
I keep getting surprised about Discount Tires service. I bought tires here years ago when I had a Toyota Matrix. The experience was great. I have since sold that car and yet I still come back to this place whenever my tires are low. They dont even ask if you are a returning customer. They just fill your tires no questions asked. In the last two months, I have visited this store twice to due to low tire pressure warnings. I thought it was just the transition from summer to fall/winter. 2nd time I got my pressure checked, I was told if it happens again to bring it into check the tires and get it patched if needed. Thats what I did and they found a screw in my passenger front tire and patched it up without charging me a penny. Needless to say, I will be returning to this store in the future. I have been planning on getting bigger wheels and tires for my car soon and will make sure to buy from them.
Great service. Jim Made it right
My service advisor at rairdon Subaru recommended this place for any tire/wheel related service. Brad and Trenton took good care of me. Also all the employees who worked on my car were extremely efficient and friendly.
Until about five years ago I always went to another big-name tire outfit. But they changed so drastically and their prices went up I started looking for another place. By chance I went to Discount Tire in Auburn and found their prices to be much better and their customer service to be really outstanding. I now go there exclusively having five vehicles and three trailers it saves me a lot of money. And I send a lot of my friends there. They always treated fairly and save money as well. The manager, Jimmy has been there a long time and does a great job and hiring people who are great worker and very respectful to customers. I highly recommend this Discount Tire Center
My whole family gets tires here. Honest, professional and friendly. Pretty good prices and lots of choices.
Service was amazing fast and I got a very good price for my tires thank you very much I will definitely be using Discount Tires again
Needed 6 tires for dually, made appt, Dicount Tires were ready for me when I arrived.25 minutes later I was headed home as a very satisfied customer.
Very fast and professional service with fair prices. Would recommend.
Called an hour before they closed after discovering a nail in my tire. I knew it was last minute but being a delivery driver I had to have it fixed pronto. Upon arrival they actually showed me the tire had been completely compromised by the nail and stayed after close to put my new tires on. Now Im all set for my job and the winter. They were so, so awesome and polite and kind. I am beyond grateful they went out of their way to help me and make sure I was taken care of. The only tire shop I will ever go to. Thank you for making my FRS look like a beast! Money well spent! 😎
Great price on tires, incredibly friendly and professional staff. Had me in and out quick when they were busy. This shop is my go to for tires, I highly recommend.
Super fast service. Friendly people. New tires were set too low. They didnt even mind when I came back to have them inflated more. Definitely recommend based on my experience.
Within a day of purchasing my new tires they called me confirming my appointment had been scheduled. From the time I arrived to when my truck had its new wheels they were quick and very helpful. They were also happy to put on my new wheels that I brought with me at no extra charge.
Great service both in both the front and back of the house
I’ve bought a few sets of tires here and always had a good experience. friendly techs and really good customer service.
Fast on time and installed in the time they told me
Awsome. Fit me in to get tires right at closing and were super friendly about it. Great business
Had a repair to a tire puncture. Very quick and most importantly kind.
Great service, they kept me in the loop about my purchase and tracking my shipment. Most importantly they matched and beat a lower price from a competitor. Theyll be my 1st choice do business with again if the need arises...
Excellent tires, excellent price and amazing staff. I didn’t think that quality service and employees like this existed anymore. Ted,Jimmy and Trenton couldn’t have been more pleasant or helpful. I’ll be back!
Clean. Socially distanced. Keep you in the loop of whats going on. Made appointment online to get 4 new tires and was checked-in and checked-out in about 40 minutes.
Great service. Always do my replacements right the first time. Will go back always.
I’ve had a set of track day wheels balanced at this location twice and couldn’t be happier with the work they do. The team is very knowledgable, friendly, and accommodating to work with one’s schedule. They stand behind their work and do a great job.
Amazing customer service here at this location. I needed a full set of new tires(I mean really needed new tires 😬) and was easily able to set an appointment for a Tuesday. I recieved a call from Sam on Monday afternoon, that my tires were in and ready to be put on anytime before closing. I went in, and Sams phone etiquette was matched in person with excellent care to each customer. They quickly grabbed my information and I was in and out within 30 minutes. All of the staff was extremely helpful and kind. Waiting area was very clean, and my tires are great!
Quick, Hassle Free. Only place I get my tires!
Everyone was so nice and helpful. A great group of workers. Proud to do business with them.
Great service. Thank you
We drive from Olympia to come to the Auburn Discount Tire. This place is managed to perfection! These men are rockstars and weve never had better service!!!
Very well run and a great place for tires
Discount Tire in Auburn Wa I think is the BEST! It only took them 30 minutes to put 2 new tires on and they were busy!! That has never happened before in the other tire shops I have been to. It was clean and following social guidelines but was also not rude when needed to get close, of course we were wearing our masks. Very knowledgeable and not at all pushing for more expensive tires.. or other products, they even warrantied my 2 front tires that I bought at another place because it was closer and I had to drive on a flat tire. I am impressed and will make sure I go to Discount Tire from now on!!!!
Great service i like the air inflation station
Didnt know they fixed flats for free, they fixed my tire quickly for no charge.
Had a great experience with these guys! Sam and Willie did an amazing job on my car. It’s nice to know there are still places around, that when you get a quote on the phone that’s about what your paying . Instead of the the (get one quote over the phone, drive down and they try sell you something totally different, then what you spoke about on the phone).Thanks for the great customer service and a great experience, will be back.
Excellent as always, the techs are on target with customer service and vehical care. Give them a try and they will prove it.
These guys are awesome! Quick, informative & courteous.They have my business from now on.
Took both of our vehicles in for new tires. Were seen quickly, treated courteously and respectfully and were never pushed towards anything. They were very transparent with their pricing and got both vehicles done in barely more than an hour. Very pleased.
These guys are phenomenal. Even with this pandemic they were professional and courteous. They got my daughters car in and out within 45 min. with new tires and balance also allignment.
I went here to get 7 tires. I had a paper of a tire that would cost more and not be as good for my truck. The manager, Jimmy recommended a better tire for my truck and it actually ended up saving me money. These guys are honest, full of integrity and all around good guys, if you ever need tires, discount tire is the place.
Had my tire balanced and rotated... Quick and easy... Awesome job, thanks Discount tires!!!
I was a walk in and needed a tire rotation, tire balance and also had a nail in my tire. They did all of that including removing the nail and plugging my tire. All done for free since I’m a discount tire customer. Samuel was my service advisor and he was very helpful. The entire team here at the Auburn Discount is very friendly and helpful. They gave me an estimated complete time and that’s exactly when they had me out the door. Again this is all without an appointment. Great service and I will definitely be buying and installing my new tires the next time I need them here at this specific discount tire location in Auburn.
On my way home from a long frustrating day at work I got a low tire pressure alert on my car.The guys at Discount were so helpful and nice it literally turned my whole day around.Thanks guys!! Much appreciated!
Always a good experience dealing with them.
By far the best customer service i have ever received. The guys there know me well and always treat me with immense respect. Always helpful and efficient. The only tire place i will ever go to
Not sure how these guys have such high reviews... I called them the other day to ask what it would cost to have them mount a new set of 225/40R18 tires (which I already have) on my existing wheels. The guy told me it would be $114 after tax. He broke it down to $5 to dismount the old tire, $5 to mount the new tire and $16 to balance, per corner, plus tax. I wrote that all down then misplaced it, so I called back to inquire again... And also to double check that I wasnt going to get surprised when I came in. Glad I did!This time, I was told it would be $174 after tax! I remembered it being much cheaper than that when I called a couple days prior and, in that same moment, found the price I wrote down, detailing exactly what I specified above. When I explained this to the snarky kid I was talking to on the phone, he told me that person must have misunderstood me because those were prices for 15 wheels and he couldnt do anything about me being misled.I then called Discount Tire in Renton, just to cross check these prices, and I was quoted $145 after tax... Seems these guys just make it up as they go. Do yourself a favor and go elsewhere for your wheel/tire needs.
Stopped for air in tire, gave me then diagnostic on it. Metal in tire offered to fix. Have apt on monday for free tire repair. Go is guys
I had a wonderful experience here! It was my first time and I needed to patch a hole. Not only was it free to do this but they removed my donut and placed my original tire. The people there were really nice and they check the tire pressure and fill the ones that needed air. Will definitely return here and recommend.
Great service & value with friendly & efficient staff!
Tire service was good but took a long time.
It wasnt a good one seriously doubt if i will ever do business with them again word to the wise check the torque on your lug nuts apparently they dont
Excellent customer service! Excellent first time experience! Due to work, I got off later than anticipated and showed up there at the last hour 5pm. Brad helped me at the front desk and was helpful and very dedicated to helping those of us in the lobby seeking his help at the last hour. He was committed to staying as long as needed to help each of us get on our way safely. Other staff was friendly and skilled and got me on my way within the hour. PLEASE TIP THESE FINE PEOPLE FOR THEIR HARD WORK, THEY DESERVE IT
My fiancé and I went in as a walk-in we were on a time crunch and had to get tires the same day. Even though they were super busy Jimmy worked with us to get us the best deal on a great set of tires he pushed the order through and got us out of here in such a short amount of time. I’m happy we came and will definitely come back again.
Great service
Excellent.
I had low pressure in one tire and took my vehicle to Discount Tires in Auburn. The employees there were fantastic! Courteous, helpful, and professional. They discovered BOTH a nail and a screw in the tire. They patched the holes, equalized pressure in all four tires, and rotated them as well. All at no charge, just a handshake and a thank you.I was very impressed and will come back!
Couldnt of asked for better service 😊 Thanks guys you were amazing!!!
Discount Tires has always had the lowest prices around on new tires. They also provide the best service Ive received from any tire/wheel shop and that service is the same across all locations from my experience. I brought in my car to have them take a look because Ive had a problem with a slow leak. They removed a wire bristle from the tire, plugged the hole and tested it to make sure it held air before releasing the vehicle to me all free of charge. Will continue to purchase my tires from Discount as I have for the past three vehicles Ive owned.
Staff are knowledgeable, very welcoming and know what they doing!
As always excellent customer service! Not overly busy so I was in and out in less than 30 minutes for balance and rotation.
Almost had a 5 star til I got the price
Amazing customer service. They joke around and relate with you. Samuel S. is a great representative! Thank you guys. Will definitely send our friends and family there.
HANDS DOWN THE BEST CUSTOMER SERVICE out of every discount tire Ive been to. I got down and got some tires awhile ago and they got me out within 40 minutes (mind you, they were SUPER busy). As I was driving home I noticed a hubcap came off and the others were loose. I called in the next day and a guy by the named of JOE or JOEY answered and I told him about the situation and he told me to come down and they would take care of it. I didnt know what that meant at the time so I came down there, he looked at the hubcap to see what kind it was and he told me he would order it for me and call me when it was ready to be picked up. I was skeptical at first because I thought he was going to dish me off to the side and get with the next client. This wasnt the case. He went out of his way, called me back telling me to come down and pick them up and was utterly surprised!!!! I couldnt make it so I asked my wife to get them and they took the old ones off and put new ones on. What a way to FOLLOW THROUGH! Not a lot of companies do this and I cant appreciate JOE/JOEY enough for going out of his way to keep his customers happy. THANKS AGAIN!
Super fast service. Staff were all helpful and polite. Very knowledgeable on their products. Everything was explained to me clearly so I knew what to expect. Great job.
Always great service here. They have been helpful in all aspects of purchasing of tires. The service of road hazzard standing behind what they sell. Not to mention fixing my flats. Also if you need air pressure checks they are free even if not a customer. They will put the correct pressure in your tires and you dont even have to get out of your car. The #1 reason i started going to discount tore is that they beat all the prices of everyone else. Discount Tire did that bye a minimum of $350 total that included my extended warranty road hazard the whole nine yard. Keep up the good work Discount Tire. Great job!
Wow. These guys are great. Offered fast and knowledgeable service. Keep it up!
Great service at a great price
My go to place for all my tires. The so awesome work quickly and will price match any online or in store price. The warranty certificates are the best deal ever because tires will inevitably get damaged so it’s nice to have that peace of mind. They had a small misunderstanding with my last order, they only got 4 tires and I had requested 5. But they worked quickly to fix it so overall it was a good experience
I cannot say enough about this store. Every single time I’m in that store the customer service from every employee is absolutely fantastic. I will only go here for tire needs.
Came in the other day to replace my admittedly bald tyres. Rep was super friendly and fun to talk to. They got my tyres replaced a ton quicker than previously expected (expected 90 min - 2 hrs and it was done in under an hour. It was a really nice experience overall