Ryan was suggested to me by a friend for our insurance purposes while buying our new home. Ryan was both very informative and helpful in working with us. I would highly recommend him to anyone looking for insurance options.
Tom had an easily approached character and spoke from the perspective of an insured and not just an agent. He was able to compare our previous policy(s) from another state and make coverage suggestions. Some to increase or add and others that were redundant or ‘filler’.Very happy to have someone like him in such an important role for my wife and I’s insurances!
I talked to Kelsie and she saved me over 500 dollars a year. On top of that she got me more coverage with better rates. I highly recommend talking to her if you need insurance.
Kelsie was very professional and well organized in her work. She took the information I have given her and looked for the best options that will fit my family and I. I will be referring my family and friends to her. Excellent service!!
Kelsie and all of the Team at Head and Malesis Insurance have been amazing for my wife Stacey and I. Their service is extremely personal and goes way over and Beyond what you would expect from an insurance company. I have had problems with other insurance companies not properly informing me of coverage or warning me about things coming down the line. That has never happened with this TEAM, they are friendly courteous unprofessional as well as extremely proactive about the names of their insureds. They have personally reached out to me over the years to make sure my coverage was where it needed to be, sometimes even being able to lower my cost based on the evaluation they make and changes they recommend. But more importantly they ask the questions that I didnt know to think of and provide solutions to make sure that myself and my family are covered for unexpected things that occur. Ive had my insurance with this team for the last 11 years and I would and do recommend them to anyone looking for quality personal service and the best pricing available for their situation.
Years of great service, cannot recommend them highly enough. Very responsive and I feel like theyre always looking out for my best interest.
Great company to work with. They responded quickly and helped me through the process from start to finish. I highly recommend reaching out to Head & Malesis with your insurance needs.
Macayla is just great. She takes really good care of you and is fffast at doing her job. It has always been a pleasure dealing with her. Warm and very friendly as well.
Kelsie and the head and Malesis team is what you want in an insurance broker. The pristine personal customer service they provide is top notch, and hard to find these days.I had Kelsie review my personal auto insurance about 1.5 years ago. At that time she told me i had the best policy and to keep it. 6 months ago, my mom needed a review on her homeowners policy. Kelsie and her team at head and Malesis not only saved her $$$, but also got her better coverage!This year I decided to have my auto policy looked at. I ended up moving my renters insurance and bundling with my auto policy. Again Im saving $400/year AND getting mooooore coverage!I referred Kelsie and the team at Head and Malesis quite often. They are so easy to work with, very responsive, and I appreciate their honesty.
They have been my agent for 30 years. Great people.
Kelsie Stroud and the team at Head & Malesis are top notch! I can’t say enough about the level of customer service they provide and the proactive approach they take ensuring you have the best coverage based on your individual needs. I recommend them to everyone for Home, Auto, Renters, and Boat insurance.
Been with them a long time. People have changed over the years but still friendly great service. Thank you for all youve done for me over the years.
Head and Malesis Insurance has been serving our families Insurance needs for many years. Everyone at the office is helpful, professional and like family. They are always competitive and knowledgeable. We would highly recommended Ryan and his team for anything insurance related.
Tara is great and took care of us. Very responsive and helpful with any questions.
Macayla is fantastic! Hands down the best customer service I have ever received.
Good company with good people. I dont normally review things but thats my experience in 5 words or less.
No matter the situation, Head & Malesis staff is always ready to take care of your insurance needs. Ive stayed with them for years now because of the level of excellence you can count on and friendly, responsive nature of everyone that works there. Shout out to Macayla! She made my messed up day so much easier with all of her help.
TARA was always so nice and professional on the phone! She answered my questions quickly and connected me with the insurance provider I was looking for. I highly recommend this agency.
Always excellent customer service and I have been a customer since 1996.
Kelsie was and is an amazing agent. She is not only knowledgeable, but also very pleasant to talk to her. She is attempt to listen and to provide with the needs of the customer. She also askedA lot of discovery questions to to fit the customer right. I’m happy to know Kelsie, and for to be my representative Ins. agent.
Kelsey is amazing, goes way above and beyond. sets the bar for us for customer service.
Insurance shopping can be a headache but head and malesis makes it a breeze. I always feel so welcome when I stop in or have to call in. Always friendly and professional no matter who is helping.Tara specifically has always been a delight to deal with (seriously the sweetest and so knowledgeable) I honestly don’t think I could have found a better spot for insurance that makes me feel safe and secure. Thanks you guys!
I have always received the best customer service possible from the entire team at Head and Malesis.
Tara has been amazing! Saved me a lot of money when I switched over and always answered all my questions extremely quick. Thank you!
Family owned always greeted by a happy positive attitude. I cant complain about anything and I believe Im going on 10 years doing business here. I found them because my father was a customer .every time I call my name shows up on caller ID and im remembered thats unique in todays environment. Tell them I said hi when you switch
Every contact I have had with agents and staff over the past 15 years or so has been cheerfully taken care of in a professional manner and done correctly the first time.
Thanks for your business !!!! Guys, you helped me a lot, and quickly made an insurance quote when I called you and found the best rate for me. Thanks for your work!
Very personable customer service. The two agents I worked with were quick to get back to me, and made sure everything was to my benefit. I really couldnt be happier. They saved me a lot of money without me having to give up my preferred level of coverage. I highly recommend them.
Tara was great to work with! She handled all my needs, replied to emails and phone calls efficiently and even took care of a few things I didn’t expect, like cancelling my previous renters policy with one company after starting a new policy for me with another. I couldn’t be any happier with the friendly and professional service I experienced.
Very detailed but also patient with the Insurance options/questions that I had.
Always have been super responsive, very helpful and quality service.
Fast, courteous, and very responsive to my needs.
Excellent service! I recently switched over to Head & Malesis after being with the same agent for 6+ years. Tara was able to provide a lower rate and was extremely knowledgeable. The staff is friendly and welcoming. They truly have your best interest in mind. I would highly recommend this agency!
Impressive customer service, even though she could not offer me the commercial insurance I was looking for, she referred me to some other local places that could help. The extra effort was appreciated.
Macayla Lowry is amazing! She helped me saved money and made it so easy. I didnt have to do much at all. Macayla saved me $90 a month!
It was quick and easy to insure my wife and I apartment, thanks so much...
Talked with Makayla. She shopped insurance companies recently with me and hopefully had a laugh or two when she got my response. I’m happy doing business with them! 🤩
Colby is my favorite agent in the group. He is friendly, accurate and always goes the extra mile. If you call in - ask for him! He is guaranteed to give you a great experience with the office
I have been using Head & Malesis Insurance agency for a few years. Everyone I have dealt with has been super friendly and helpuful every time I call. I have coverage for 2 cars and 2 houses including earthquake ins. Top Notch agency. I highly recommend them!
All of the people at Head and Malesis are fantastic. I have been a client since about 2006. When my car was totalled by a drunk driver, the made sure everyting went well with the insurance co. When I got a different car, they found the best policy at the best price for my needs. You will not find any agency that is better than this one.
Very happy with Head and Malesis! Colby is great to work with and always responds so quickly to questions I have. I highly recommend Colby Robinson and Head and Malesis!
The gang at Head and Malesis are great! They always have their clients best interest at heart. They do a great job helping their clients get the best coverage.
I switched my auto and renters insurance from USAA and my bill was cut in half. USAA said they could even come close to the rate that I was quoted, the excellent customer service was just a bonus. Its nice to call and have real person answer immediately and not have to go through 10 minutes of automated menus.
They have excellent customer service. Are very prompt in helping and are more than accommodating. I would definitely recommend this insurance family to anyone... and have!
I have been a customer for over two years and have had great customer service and great rates! Highly recommend this company for all your insurance needs.
I have been with Pemco for over 30 years. We have never been disappointed at the quick response and great customer service whether it was one of teens in a car accident or flooding in our house. They have been more than fair, prompt and friendly. They are very personal too. I feel like I am known to whomever answers the phone. We loved Bill Head and now we are enjoying working with his children who work at Pemco. It is a nice family feeling to this company and we consider ourselves part of the Pemco family.
Really easy too work with. Anytime we have had a question or concern, its been taken care of and addressed immediately. Lowered our rates significantly too!
It’s great to know we have an agent who really cares about our policies and helping us!
Ive been with Head and Malesis Insurance for about 20 years now. Very responsive group, always looking out to give me the best insurance advice they can. Thank you.
Saved me money, easy to deal with folks, can renew all our policies online.
Awesome service. I was really surprised how much money we saved by switching from my previous insurance provider!
The team at Head & Malesis is spot on when supplying information that would sway my decision for my insurance needs. I would like to Thank them All for their dedication and service they offer.
Ive been with Bill and his group for quite sometime now. Ive never had better service and support from an insurance company as what Ive received from them.Ive referred a couple people to them and will continue to do so.Thanks!Steve Rennick