Thank you HBT group !!! We have been insured with HBT for years at this point. Bill & Linda has always been there for our family know matter how much we call to add our new insurance ! Oh ya Linda I just bought a new sports car lol !

Kelly McAllister From Leavitt group northwest was recommended to me more than a few years ago by a friend. And I feel she does wonderful job communicating and following up about my insurance issues/questions/needs.

Appreciate the qna on different levels of coverage. In depth context.

Theresa is so helpful and responsive!

Im 78 years old and never had a personal banker like Nicki, always there for questions or help.

They are personable and amazing. I have a point person that always willing to help me out and clarify things for me. Great customer service. Easy coordination.

My agent is very conscientious about looking for the best possible rate he can find. He loves saving people money. I’m biased though; he’s also my brother, TJ Phillips.

Weve been using HBT-Leavitt Group for various years now and theyve done a substantial job accommodating our requests. Us here at C-N-I Locates can honestly say working with them have been seamless and straight forward. Their communication explaining policies were unfamiliar with to providing requested documents in a timely manor have been outstanding. Building a great relationship with them has been truly amazing and will continue to use them for future business for many years to come. Thank you Leavitt Group NW, for always assisting us.

Been with this company for a decade plus and theres a reason I stay with them. Best rates,Iove working with Kelly, she is reliable, consistent,dedicated to her customers, kind and just always goes above and beyond when it comes to making sure that I am taking care of. Im big on customer service and she makes me feel like were family and she always makes sure Im taken care of with keeping me insured for my vehicles and for our home. I have a lot of respect for her and the company she works for. I probably wont ever leave them. I just stick to what I know and I found a home with them and I know I wont find anywhere else better. Thank you HBT,you always take care of me and that is why I always tell people about you when they are looking for some insurance coverages. Keep up the good work. Kelly rocks and she is the best. A huge asset to the company too.

Although the service of HBT Insurance is great... it is because of Nikki that we are so very much appreciative. Her knowledge and experience in the insurance field outshines many and we feel that we are in good hands.

We’ve been with HBT for about 30 years. We have many things insured with them. We appreciate the personalized service... we are assigned an agent who knows our needs and responds quickly to all inquiries. We have referred many people to them.

Marquita and TJ consistently exceed my expectations when it comes to responsiveness and completeness of my insurance needs. Would highly recommend to anyone looking for a new agent!

It’s nice to know someone can help weave through all of your insurance needs while always on the go. Theresa has been working with me and my insurance needs for about 3+ years and she always takes care of the fine print. Thanks Theresa!

Fast, reliable service. Very happy with all you’ve done to help me. Thank you Michelle.

Responds in a timely manner and helps me find the answers to all my questions!

Theresa Timms-James is always immediate to respond to me and help me with my policy or questions, she is literally the best agent Ive ever had!

My broker is nice and friendly! Always able to help if needed.

Lynn found me an affordable rate and really put in work for my family. Ill always recommend him and this company to anyone.

Service is always prompt and thorough. Excellent communication and followup.

Great people! Great business! No complaints!

Always deal promptly and completely with questions, concerns and issues. HBTs service is excellent.

HBT has been a pleasant surprise for me. Obviously the good rates are appreciated. I went to HBT to have my policies brokered from another agency. They advised me they could do this, but thgey would research their other companies for better rates. I was surprised they were able to save me nearly a third of my total premium from a company that I thought was competitive.I have been impressed with the speed of their service when I needed to make changes. I also enjoyed using their electronic signature service, saving me a trip to their office. I will recommend their services without hesitation.

Extremely quick response time to any phone call or email. Staff has the best customer service. Our agent Jami is so amazing, and Debbie is great!!! We get certificates made typically same day or next day, which all the other insurance companies I have worked with in the past took at least 2-3 days on certs. I would recommend HBT to anyone in a heartbeat!

Theresa is very efficient and professional. She always has an answer when I need one and is always available via phone/email. Answers emails promptly. I would highly recommend her services

TJ has a great personality! He met me before work to sign me up, which was a huge plus with my busy schedule. Not only was he was able to insure all of my vehicles for less than I was paying previously, but he was able to insure our specialty items that our previous policy had a cap on. I love the convenience of being able to e-mail if I have any policy questions or changes! Keep up the great work!

Darin communicates clearly and concisely and consistently works to get me the best rate possible. I am very satisfied with the level of service I have received and would gladly recommend his services to family and friends. Overall, I have had an excellent experience working with HBT.

I have been insured through HBT Insurance for nearly twenty years. Through several cars, motorhome and renters insurance. At least six companies to insure various pieces of my supposedly simple life.Through it all and continuing through today and tomorrow, HBT has helped me do what I want, when I want and for the best price I can get. Always willing to show me alternatives and recommend choices for me the decisions are mine. Its why I will always be an HBT Insurance customer.

My account manager Mike Hufschmid has made dealing with business insurance fun... Never in my life had I though I would be able to say that seriously but the quality they are able to provide is second to none.

I love the service that Emily H. and the crew provides. They have serviced our business insurance needs for more than 20 years. I have no need to go elsewhere. And switching all of our personal needs to her was easy. Shes just a phone call or an email away and I know my concerns will be addressed right away. I have had numerous companies call me over the years asking if they could provide a quote for the business but theres no point when my needs are met by HBT.

I had a great experience trying to get a very odd type of insurance (for rental insurance for large equipment). She was friendly and spent time looking up options for me, I am thankful for them. Great customer service!

I shopped around extensively with the major insurance companies to try and reduce my rates but disappointingly found that they were all more expensive. I contacted Michelle at HBT insurance and was surprised to find the quotes coming back at a steep discount. I was even able to up my coverage significantly while still saving money. When I had to go through the claim process I was nervous I would see why the rates were lower but the process was smooth, easy and fair. I would highly recommend HBT and Michelle!

They work very quick, my wife and I, my inlaws and my parents all go to them for insurance needs because theyve been finding us the best deals. Highly recommend HBT insurance. Very happy with everything they do fir is. Thank you.

I have worked with Linda B. at HBT for over 20 years for vehicle and homeowners insurance. I love that I can email or call Linda with questions or concerns and I always get a quick response. She is always willing to shop different insurance companies to keep our premiums down and is usually the one to suggest it. Linda is also very personable so I am comfortable contacting her.

Prompt response, very helpful and patient with those of us who are new to insurance policies! I have had Darin as my insurance provider for almost ten years now. Never have I felt ignored, judged, or less important than other clients. You will not regret choosing this company.

I have worked with Darin Arthur for years and he has always been very responsive, friendly, and helpful in my time of need. Ive also never had such low insurance rates until I inquired with him. I would highly recommend HBT Insurance!

Id be happy to recommend HBT to friends. It felt like I was a valued customer and that they took the time and had the experience to treat me right. A very personable staff from my experience.

I had multiple policies. HBT did a review and put me in the correct coverages as well as reduced my payments. Bob knows his stuff and both Nicoles, who have done some of the follow up and answered my questions, are great to work with.

Its great to know that business or personal assets are insured with appropriate coverage if ever needed. The team works hard to earn and keep your business. Thank you to the entire team for being there when needed.

Bob and his team are very professional and involved in their community.. They treat you well and are responsive. I highly recommend them!

Always a seamless transaction. Happy to have the peace of mind and hopefully Ill never need to deal with a claim!

My agent Michelle always is in communication with me and as renewal approaches is already shopping to assure me that I have the best coverage for the best price. I will continue to stay loyal for several more years to come.

You treat your customers as if they were family and you are concerned about their lives and all that they are going through. You go out of your way to make everyone feel at home and at ease. You bend over backwards to accomplish what they need...

You have always been there to answer any questions or concerns we have had. We appreciate your support and service and look forward to a long business relationship with you guys.Thank You

I love the fact that I know your agency has my best interests in mind and not your own. I feel 100 percent confident that I am getting the best price and value for my money by using HBT, and assured that I have the best insurance coverage for my needs.

Darin has been taking care of my insurance needs for the last five years. Ive tried doing it myself but honestly, Darin has a better understanding of all the intricacies of the industry which has saved me time and money.

I believe its been close to 10 years now and never a problem, service, reliability, expert advice, price... all 5 star!

What I like most is the way they explain insurance that is understandable to me and my husband.Terms are better compared to other insurance quotes that we got.And it helped a lot too that we got if from someone that we know and from our own community as well.

TJ went above and beyond our expectations when we found out that our mortgage company did not pay our homeowners insurance bill from our escrow account after refinancing even though we were paying fully into our escrow account. When TJ found out about the issue, he took it upon himself to personally pay the bill for one month to buy some time to get everything straightened out. We were blown away by his service and he has definitely earned our continued business!

I like a quick response from my local agent in answering my questions or making changes per my request through e-mail or text. He is very helpful.

Youve always taken really good care of us. We love that you do the groundwork for us and also the ease of paying everything online.

Do not, under any circumstances, set up auto pay with this agency. I cancelled my insurance policies in May and they’re still deducting premiums in September.

Ive been insured through HBT for several years now and am extremely happy with their great rates and exceptional customer service.

Ive been with Teresa Timms at HBT insurance for a few years now and she does a gr8 job looking out for my best interests including keeping an eye on the best rates for me.

It was simple to get insured and I am happy with the service, pricing and communication of my agent Jami,.

We appreciate the prompt and professional service received from Derek Cowart and staff whether following thru with quotes, documentation, suggestions, etc. They have been instrumental in providing favorable insurance prices comparable to those we were seeking.

Emily and her team at HBT Insurance helped us get our new business open 7 years ago taking care of all our insurance needs. As we have grown she has made adjustments and insured we are appropriately covered. Emily and her team have consistently delivered prompt and professional services, they are friendly, responsive and consistently great to work with!Al RiedmannRiedmann Enterprises llcSeattle GrowSeattle Snow

Any questions we have always get answered in a timely manner.

Kelly is excellent she answers all my questions whether in person on the phone or email. I am confident she is always there to help me get the best coverage.

Michelle has allways taken care of all my Ins. Needs for many years and has been there when i have any questions or concerns, that is why when she joined the team at HBT i followed her to have her continue to give great service and a peice a mind. I allways recomend her to all my family and friends.Thank YouDarlene Girvan

I like the personal touch and the quick responses to questions.

Available and always ready to answer any questions and concerns

Very easy to work with got me insurance fast

You have saved us a ton of money! Its been wonderful!

Awesome, professional, courteous service!!!