Out of all the auto shops I’ve been to, this one tops the list! Everything from customer service down to the repairs, the experience is always top-notch. Even the mechanics are super friendly if they happen to be walking through the lobby. I feel they are trustworthy and that I can rely on an accurate diagnosis along with quality repairs.
Awesome people. Quality service and they went above & beyond.The young ladies in office are awesome also.Will work on seeing you all sooner than later.
They diagnosed the check engine light, called me in a timely manner to inform me if the issue and what the repair would cost. I also had the do a complete diagnosis of my engine...all die at a very reasonable price. Will definitely use them again!!!
Should be called auto ADVANTAGE since they like to take advantage of their customers. Had my husbands Durango towed here because it wouldn’t start, we tried figuring out why at home with no luck. Unfortunately they aren’t our regular mechanic, but they did quote us $150 for the diagnosis, now it’s $375 without consulting us first. Kinda rough to come up with that when we are on a limited income with a newborn and we’re told one thing, but now it’s something different. Wish they had been upfront that it’s $150 AN HOUR not just a set price. Won’t be coming back here or recommending to anyone, except maybe our worst enemies.**update**Thank you for making the situation right.
What an amazing group of people they are. So pleased from start to finish.
Everyone I spoke to was very professional. I am happy with the service and I would go back again.
Everythere was very nice. I was completly shocked to walk in and see everything super clean. I didnt think it was a mechanic shop. I thought it was software company. Everyone their was professinal. Highly Recommendbgoing back.
Bought a used vehicle last Sept and needed to find a home to keep this vehicle running smooth. Based on previous reviews and now my own experience I believe I have found that home, thanks Autoadvantage.
Great experience here! I’ve had them check my car before two cross country road trips, and they are helpful, kind, and follow through on their warranties. They’ve replaced my brakes, and done my regular maintenance (changing timing belt), as well as the oil change. It feels like you’re dealing with a local family rather than a transactional corporate machine. Positive experience all around!
I bought a 2006 Lincoln Navigator and took her to Bryan and the gang. What I liked most was the friendly disposition everybody had. I immediately felt comfortable and at ease as if I quickly knew I was in a good spot. These people rock and WILL treat your car as if it was one of their own. Dont know why u wouldnt. It will be the smartest move u make for you and your vehicle. Give them a chance. You wont regret it.
Friendly, honest, and high quality service. A mechanic shop you can trust. I take all my cars here.
Excellent communication with me throughout the repairs, professional and friendly office staff and they have loaner cars!!
Great place to do business. They treat you fairly and i have never felt like they were trying to take advantage of me. My 2015 Subaru has had all its care at Autovantage. You wont be disappointed.
The greatest auto repair service Ive had in over 14 years. I highly recommend them to anyone.
I always knowo for a fact that my phone calls will be answered and a helpful way. Ill get an appointment and a timely manner, the work will be done correctly, I will be given a heads up about upcoming services that are necessary and real, and I will get a clear explanation of work done and get all my questions answered. Plus everyone is friendly.
Very professional staff. Work was completed on time and at estimated cost. Would highly recommend.
Great service EVERY time we take our vehicles in. Always well informed on the status of our cars. Really appreciate the amazing mechanics and front office staff. We have been taking all of our vehicles here for a very long time because of the integrity, professionalism, quality and knowledgeable mechanics this automotive repair shop offers.
AAA let me down and Autovantage came to my rescue. They were able to get me back on the road while I waited. I have come to rely on them for all my automotive needs.Better than the best is more than just a slogan!
Great service, great people, very knowledgeable and helpful. Highly recommended.
Excellent service and would recommend to anyone looking for honest and trustworthy car repairs
I had an amazing experience. I came to them out of nowhere, I needed a new battery installed, Without hesitation they fit me in. The staff was amazing the mechanics were amazing, they helped me same day which saved me from being stranded and I appreciate them very much! Highly recommend
Just realized I didn’t have a comment about the fabulous service!! ASC is very detailed with their diagnosis and recommendations, you don’t feel pressured, very friendly and keep you informed about your cars progress. Got my car back with a clean dash, carpets and a nice little note with a bag of peanuts & a pen!!! 😁
We found Autovantage Service Center upon moving to Auburn. We immediately felt a connection with employees and very pleased with how thorough they are, how well they follow through, ease of scheduling appointments and timing of the return of our vehicles. We will continue to have them as our auto service providers and look forward to a beautiful connection with the lovely people at Autovantage for years to come!
As always, even an oil change comes with a full systems check, which keeps me informed of upcoming maintenance. I much appreciate this! This business is the best! Staff is always available and helpful, and it is soo clean!! All work is guaranteed and I know prices are competitive, as I have a son in auto 🚘 service I always run my maintenance issues through!! Dont hesitate to give them a call- - tell them Ms Cheryll sent you!!
Excellent service on my fleet vehicle! Professional and attentive staff. Highly recommend!!
Awesome business! Very honest, high quality, and professional.
Top Notch service, will never take my Durango anywhere else!Bryan quickly diagnosed why my sunroof was not closing.It was not operating due to a dent in the roof creating a lip & not allowing it to close.Bryan made adjustments to the set-screws and now the sunroof works perfectly!Bryan did an excellent job! He was knowledgeable thorough and considerate. Providing, insight and explanation about the cause. I highly recommend “Advantage Service Center” for your mechanical service needs! If you want excellent service with honesty this is the place!
Really felt like Brian and everyone at Autovantage were diligent, fair, and went the extra mile to walk me through all of my options and be helpful. They treated me like a long-time client on my first visit.
Always the best in customer care and service. They treat my Ram 1500 as if it were their own personal vehicle, and thoroughly go over all necessary and recommended repairs / maintenance. Nice, clean facility and customer waiting area. I recommend Autovantage Service Center with no hesitation.
Best auto shop I have ever been to. I have been going to Brian, Becki and the Autovantage crew for five years and my experience has been AWESOME! They are trustworthy, experts in their craft, and personable. If youre not taking your car here you should.
I just recently brought my mx-5 Miata to Autovantage and I couldn’t be happier with their service. They are extremely professional and do unbelievable work. If you are looking for trustworthy mechanics who will treat you and your car well Autovantage is the place to go.
My experience with Autovantage has always been awesome. I have taken my vehicles here for years. Recently, I was in the market for a new used car for my son and his family. Didnt know what to look for so I contacted Bryan at Autovantage to find out what were good cars. Bryan went out of his way to advise me what to get. A couple phone calls later, I ended up buying a Kia Optima. Took car to Autovantage for inspection and got thumbs up for getting a good car. No issues found. Thank you Bryan and Becki for uour time and awesome advice.
I was a first time customer. They were helpful, friendly and took my car in right away having it completely repaired soon after I gave them the go ahead. It felt like family, they were not pushy and did not try to upsell me on things that dont need to be done right away, however they did give a list of suggested service needs for the future. I bought my car new and now at 120,000 miles I know where I can safely return for any future repairs.
I really appreciate how well the folks at Autovantage take care of your car and are so helpful, even coming to pick up/and drop off my car for service!
Ive taken several vehicles to Auto Advantage and they have always done a great and professional job! They always are so friendly, personable and caring when it comes to their customers and the services they perform. It amazes me all the little things that make the process enjoyable. They always clean your car as part of each service, with a wash, vacuum and a wipe down of the interior and always leave a bag of pretzels or other snack along with a pen and a discount card for other places in the Auburn area. They always go well above and beyond what youd expect of an establishment that services your vehicle. I highly recommend their business to all ! They are the best in the Auburn area !
Always able to get my car in when needed. Very thorough and excellent customer service!
I was absolutely impressed by this local business. A lot more affordable than I expected for the level of service. You guys nailed it! Thank you!!!
I do have some automotive experience, and this is a shop that I trust. Excellent work and very honest.
I recently bought a new-to-me 2002 Honda CRV with high mileage and called around to several shops in the area. After the initial contact with Autovantage, I decided to go with them. Dresden was pleasant, professional and knowledgeable when I called to get a quote on the services I needed. Autovantage had reasonable and competitive prices along with a $25 coupon. When I dropped off my vehicle, the waiting room was clean, inviting and Dresden was behind the desk with a welcoming smile. John worked on my vehicle and called to inform me of some issues I might want to address. John was professional and helpful, answering my questions without issue. When I picked up my vehicle, John was available to answer more of my questions and seemed to genuinely care about the longevity of my vehicle. I would definitely recommend Autovantage to anybody in need of a local mechanic. And, they vacuumed my car!
Top notch honest professional and Family oriented, it is hard to find a repair shop you can trust in my experience.
Doesnt get any better than this honest fair reliable my gosh I cant say enough top notch repair facility!! Better than the best!
The best mechanic shop in all of Auburn maybe Northern California. Absolutely love Brian and Becky owners . Work is outstanding prices are great its nice to know that theres peace and mind I can take my car there and not worry about being overcharged or having work that doesnt need to be done. Cant say enough good about these people and this business. Honest dependable salt of the earth people.
These guys provide the best auto service Ive ever experienced. They work on my wifes vehicle, and we give another local shop my car. Theyve always been fair, friendly, and honest. I was recently in a pinch (car wouldnt start) and I was close to Autovantage. I called and spoke with Brian. Their staff was on lunch, but he said hed come check out my vehicle really quick to see if he could help. Sure enough, he got my car started and I was on my way. It was obvious he took this time out of his day to help someone in need, because it certainly wasnt a normal request they handle. Thank you Brian, and everyone at Autovantage who have all been incredible people. Highly recommend this shop.
Terrific customer service. Bryan, the owner was very thorough with my car, they were able to get me in last minute. Very please with staff and quality of work. No pressure or trying to sell me on unnecessary services. Really felt like this is a trust worthy family owned mechanic shop.
Very upfront and honest about what was wrong with my car, love the fact that they set themselves apart from other mechanics by doing a very thorough inspection and not checking to see which error codes pop up and throwing parts into the car. I won’t ever take my cars anywhere else.Everyone that I spoke with was very friendly and professional and I truly felt that I could trust what I was being told. I don’t know anything about cars so the fact that John took the time to explain why it was failing and why it needed to be fixed was much appreciated.A big thank you to everyone that had a part in fixing my car!
As I said to the entire team when I walked in the door to pick up my fully repaired X-Terra, 3 full days ahead of the promised return date, it is not possible for these people to ROCK any more than they do!!! Seriously, top of the line all the way around!!! Thank you Autovantage, you truly are the BEST!!
Outstanding. Very friendly easy to understand what theyre talking about quality service. My jeep runs great now thanks
Autovantage is the BEST OF THE BEST!!! Their customer service and communications, TOP NOTCH! Thank you for always taking care of our family vehicles!!!! YOU GUYS ROCK!!!
Great service and customer concerns
Im super thankful to the team at Autovantage for helping me out last minute, getting my truck back on the road. While visiting for a charity event, my truck started to act up. The team at Autovantage set time aside to diagnose within 30 minutes of my call for help. Parts were needed, ordered and installed the following morning so I could get back out on the road to assist in our event. The team at Autovantage was first rate from my first call for help through picking the truck up.
Excellent service! I took our 98 Saturn SL2 (owned since new!) in for Air Conditioning service. The report was concise and complete and despite the age of the Saturn they were able to service the AC. They also inspected the rest of the car and wrote a report on the current status of the vehicle. I have maintained the car since new and the report was accurate to the last detail. Im in my late 60s and looking for a shop to take over some of the heavier maintenance. I will bring the car back to Autovantage to bring some of the other maintenance up to date. Good people, friendly people, caring people are hard to find these days, especially in an automotive service center! Highly recommended!!
I highly recommend Autovantage. I am so happy with the excellent job done on our Chevy Cruze. The customer service is excellent as well. we will be permanent customers.
With Autovantage, we know our vehicle will be fixed properly, with the utmost care & respect & the customer service outstanding! An added bonus now is that they offer rental cars while your car is being serviced, so no matter how big or small of a job they have to do for you, you’re well taken care of & treated like family. We also ❤️ getting Christmas cards from them each year! If you’re looking for a trusted mechanic that treats you as a valuable customer, Autovantage is the place to go.
I would give more stars if I could! Becky and Brian and their Autovantage team are professional and honest with the BEST customer service I have experienced. It genuinely feels like they are taking care of our cars as they would take care of their own, always letting us know what needs to be done, what does not need to be done, and what will be needed in the near future so we can plan for it. I recommend them to everyone we know, family and friends!
I did not know my old truck could run as well as it does after a full service from the pros at Autovantage. They really gave my truck new life. I’ll take my vehicles nowhere else.
Daughters 2003 Outback needed immediate attention and got it. Wheel bearing howling. They replaced it within 15 hours. Changed oil and did a 40 point inspection. Our daughter got a detailed report. The service was excellent, the best Ive encountered in over 60 years of car ownership. If 10 was the highest rating that is what I give them.
These guys came highly recommend from local mechanics to work on our Maxima. I checked them out and was very pleased with their honesty! I know a fair amount about cars and can tell these guys werent trying to rip us off. They were very friendly and quick to help us out plus give us a few pointers! I will be taking my business to them from now on. Bryan and John introduced themselves to me and set aside their time to fill me in on vechicle we own and some things to be cautious of. You guys rock thank you!
Fabulous to work with from first phone call to picking up the car with a thank you gift on the center console! I trusted them, and they kept me informed during the entire repair. I highly recommend them and will certainly return with all of our cars.
Brian is so thorough. We have had a vibration problem with our van since day one. Although we have had it into at least six different shops over the years, every shop put band-aids on the problem; replacing parts over and over again without getting to the root of the problem. Brian is willing to go the extra mile to get to the cause of the problem so that we can stop continually replacing the same parts. An amazing shop with a great ethic; so rare today. I would recommend them to anyone!
This place is wonderful! I was able to get my Jeep in for routine service next day! Super friendly. Honest people. So glad to have found this Service Center in Auburn!
My girlfriend called to get an idea of what they charged for a part and the girl on the other end of the phone rudely told her not to call places acting like she knew what she was talking about and hung up on her. If this is any indication of how theyre service is then dont waste your time. We actually do not know a lot about cars but we have a piece of paper from our last visit to an auto shop that tells us exactly what is wrong with the car and just wanted to get everything taken care of now that we can afford to do it. She also said that we would get charged a lot doing what we were doing, I guess we dont live in a free world where your allowed to ask questions. Dont waste your time with rude people.
As always Autovantage saves the day! Great customer service Becky is the best!! Cant say enough about this place. If you need work done on your car Autovantage is the place to take it. You can trust them and they will work with you!!
I love this place! Everyone is friendly and they pride themselves in customer satisfaction. I took my Toyota Landcruiser here for some major engine work and they did an amazing job! Quick, efficient and updating me on its progress during its stay! You couldt even tell that the entire dash had been removed and it was spotless when I got to drive it home. I would recommend Autovantage to everyone. You wont be disappointed. Thanks you Bryan, Becki, Justin and all the staff!
Top of the line work. The best inspection my vehical has ever received. Very knowledgeable. I will be a repeat customer.
Great customer service. Thorough and timely work. Highly recommend these folks.
I just came into Autovantage for a basic oil and lube. I came out of there with a very detailed report on what what else was needed. I ended up spending thousands for them to replace seemingly every part of my car. Not sure if it was necessary.
Ive used Autovantage for my Nissan Murano several times and they have always done a 5 star job. From making your appointment to keeping you informed of the work they are doing, they are top notch. I would highly recommend them.
Top notch facility. Great staff of professional, knowledgeable and friendly workers!
Dont go anywhere else, the staff are the best around, and they pride themselves on doing quality exceptional service. I wish all companies took pride in what they do like Advantage does I will be back and will be sending everyone I know their direction for service.
Brian and Becky are great people. Your car is safe here and the service you get here is incredible.
Love the professional and friendly service.
This is the top auto repair shop in Auburn period. They warranty all work. Fantastic personal service.
The shop is professional and proficient in the operation and customer service!
As usual, Becky & Brian gave my car their full attention and when they discovered that the warning light was only telling us that what we thought was a leak was actually nothing but an everything is ok light, they called us with the good news and did not charge us for their service!They continue to have our full support of all our (8) vehicles, ranging from a toyota pickup truck to my Jaguar.You are the best, thank you!Denise
Brian, Becky and the entire team are there for you. Its like those touchy feely commercials - except its true. You are in good hands with AutoAdvantage. They explain, they monitor, they are extremely knowledgeable, reasonable and accommodating. Just great local people doing a great job.chuck and sue
This is an friendly and experienced group. When they replaced my clutch on a relatively young car, they alerted me to the fact that theyd noticed that other cars of the same make had the same (clutch) part fail. My husband contacted the manufacturer and they reimbursed us for the cost of the repair. I am sticking with this shop!
Excellent service. Very customer oriented.
Becki and Brian are always helpful, honest, and fast. We take all of our cars there. Love them!!
Hands down the best service center in the Auburn area - Professional, Honest, and Fair - if you need repair work done or just an honest assessment of what needs to be fixed on your car, take it Autovantage - you will not be disappointed.....!!!!!
If you want super service with a smile, go to Autovantage. Nuff said.
Excellent experience all around. The most pleasant and responsive service center I have ever dealt with.
All of our car needs will be going to Autovantage from now on. They helped get my 1996 4runner up and running again. It needed so much done and they spent their time evaluating every possible thing that could be wrong with it on top of what I knew was wrong. Then Becki did an awesome job lining out a quote with pricing from most important work that needed to be done to least important. This kind of care and service trying to make sure their customers can afford work that needs to be done immediatly versus work that can wait, I have never been taken care of like this with any mechanic/contractor etc. The 3year/36k mile warranty on their work too, no one offers that. Becki took care of all of my concerns and needs and has my business for life. I could not be happier with the way my vehicle is now running. I had a little bit of everything done with their shop from, major engine parts to shocks to brakes to a wiper blade and much more. They took care of my car and I expect it should run amazing for some time to come now.
Really nice and very helpful. Care about their custoner.
Autovantage is a very reliable and honest business. I have taken my cars there since I was refered to them a few years ago by my in-laws and now I wont take my car anywhere else. I trust them 100 percent! They go above and beyond on every job, after they complete the job and inspect the vehicle they actually vacuum and wash your car. As a female I truely appreciate that they do not talk down to me or act like I dont know what I am talking about...like other machanics have a tendency to do. Also since the first time I was there they have remembered me by name and are very friendly and personable. I could go on and on, they are just wonderful and I recommend Autovantage to everyone!
Great service, always able to diagnose the problem with my vehicle and fair pricing.
I just had my 1996 Ford F150 (220,000 miles) serviced by Autovantage Service Center and was most impressed. Things started off well with the friendliness and professionalism of the office staff on the phone. I made an appointment to have the oil changed, and for them to see if they could track down an intermittent stalling problem that had been going on since I bought the truck two years ago. One of my boys is a good mechanic and we replaced the plugs, plug wires, distributor cap, fuel filter, crankshaft position sensor, etc. and so on. Nothing fixed it completely and my cheapie code reader suggested it was electrical in nature but not where the problem was.When I arrived at the shop it was the cleanest, most well organized repair shop I have visited. The office staff was great and the owner Ryan spent about 15 minutes chatting with me to get as much detail as possible on the issues and what we had already replaced. The truck is a spare vehicle so I told them to keep it as long as they needed since the problems are so intermittent.One of the techs hooked up like 3 different monitors to it and kept test driving until it finally acted up (stranding him - but fortunately close to the shop) and found that it needed a new distributor, and that the front fuel pump (truck has dual tanks) was starting to fail but that the rear one was working fine.They then confirmed with me that I wasnt in any hurry for the truck, because they wanted to spend some time looking for a decent distributor. Motorcraft distributors were no longer available and they tracked down a distributor with an 18 month, 18,000 mile warranty (Autovantage normally warranties their work for 36 months/36,000 miles if they can get quality parts like Motorcraft).When I picked up my truck they had cleaned the interior and provided me with a very thorough list of what they had checked on the truck and quotes on potential future service. And it runs soooo much better than it ever has - so I am a very happy camper.If you are looking for a cheap fix these are not your guys. But if you are looking for a shop that will be thorough, friendly, extremely knowledgable, and treat your vehicle like they want it to last you for 500,000 miles - then this is your shop. I am confidant in the repairs Autovantage made on my truck, and the pricing was appropriate for the value they provided. Definite 5-star organization!!
Autovantage was able to identify the problem with my Chevy Tracker and repair it where other shops were not able. Thanks!
Weve been taking our cars here for a few years. They have great service, are honest and fair.
I continue to receive quality care of my car year after year. I wouldnt take my car to anyone else!!
The best!
Nice friendly, honest staff
Honest people.
Great service
Thorough, professional, expensive. I dont take my NIssan anywhere else.
Great Honest Mechanic
Very professional
IT DONT GIT NO BETTERN THIS!!!!!!!!!!!!!