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Asheville Bicycle Company
1000 Merrimon Ave, Asheville, NC 28804, United States
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Asheville Bicycle Company

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Ra
Review №1

This place is the best bike shop around! Their staff goes above and beyond to help you in anyway possible. I have used this shop for rentals, bike purchases, bike assembly, tune ups, advice/recommendations, etc. Yesterday, the bike staff (Sam and another guy) spent over an hour with me discussing my current mountain bike, my experiences mountain biking, and other mountain bike possibilities. They even altered the settings on my bike and let me try out different tire sizes just to see if they could make my bike a little more comfortable for me. I am just blown away by how friendly and helpful the staff always is! Thank you Asheville Bicycle Company for being the best all around bike shop!

Ji
Review №2

Thank you Ford for helping me out with my bike selection. Great insight, and listened to my needs for commuting to work.I highly recommend Asheville Bike Company! We bought out twins their bikes here also.

Ja
Review №3

During these times, the guys at Asheville Bicycle Co. are exceptionally busy but they always find time to identify and diagnose mechanical issues. If it’s a quick fix, they will take care of immediately! In my case, the gears weren’t shifting well. Camin took a look at it and fixed the issue - no charge! These guys know what they are doing and their service is exceptional! 5 stars

Mi
Review №4

I rolled into town looking for a quick tune so I could continue my cross country mtb trip. Jet and Cayman were FANTASTIC techs! They squeezed me in and took great care of my bike. Thank you boys! Everyone in the shop is super friendly and the service was top notch. I’ll stop back in again for sure!

Da
Review №5

They helped me out as a total newbie. Got my hybrid bike here. They were the only ones who had a hybrid in my size at a decent price in town. Super nice staff and very helpful. Lots of accessories and bikes to choose from. They also have a cool maintenance shop in the back. Definitely recommend!

Sa
Review №6

By far the best experience I have had at any bike shop. I was having issues with my rear shock where it was not properly fitting back in after removing it. After going to REI and them telling me it was my bottom bracket which made no sense, I decided to take the drive to Asheville Bicycle Company. Two days after dropping it off they had my bike ready to go and they did not even charge me for the repair! The mechanic was really knowledgeable, friendly and explained everything he did to fix it, so if it happens again I can fix it Definitely my new go to bike shop!

Er
Review №7

Not sure what to think about this bike shop. Lots of good feedback, so I assume for most people the experience is good. For us, we were looking to try a bike fit before buying and their website was showing the bike was in stock. Went in and was told the bike was already sold and wasnt available to try size. Was told the online site wasnt accurate as to whats available. Went home and checked a few days later and the bike was still on website and confirmed to be available.Not sure if theres something weird going on with tracking actual inventory vs online inventory or what, but we ended up getting better help at Lightning Cycles in Hickory and went home with a bike.

Jo
Review №8

Fantastic experience all around - bought a bike through their website; great communication after the sale; drove down from Pennsylvania; Chad walked us through every aspect of the bike (Liv Intrigue E-Mountain bike); all of the employees were helpful and answered any of our questions (even ones we didnt know we needed to ask)!I highly recommend Asheville Bicycle Co - if I could rate them higher than 5 stars, I would!!

Va
Review №9

Amazing store, rent a bike, and service. I was in Asheville Bicycle Company in August 2019 and took in rent perfect AM/Marathon/Trail Bike Giant Anthem Advanced. It was new bike from test park Giant. Interesting bike, combination speed and grip, 110mm travel rear suspension and 130mm fork was good for NC trails. Friendly staff in store, support and best price for rent bike in Asheville and Black Mountain citys area. Thanks for your work guys!

Wi
Review №10

Just purchased a new mountain bike from Craig and his staff. Craig was extremely helpful and great to work with. The staff here is knowledgeable and always helpful. Highly recommend this place as well as the ski and snowboard shop next door!

Jo
Review №11

Great service (would be an understatement)! I have visited most of the bike shops in Asheville at one point or another. Some are a lot of fun, some are a bit too serious, and some are just terrible. But, these guys are just right.Do yourself a favor and go here first. Seriously, I didnt get my bikes from them, but I would gladly drive the extra time (worth every...single...minute) every single time for my future service. Their quality of bike service and the quality of customer care is superb.

Ca
Review №12

Really great staff that took the time to help adjust and fit my new bike to my liking. Everyone here is very personable, excited youre there, and happy to spend time making sure youre getting the best bike for how you like to ride. Particular shouts to Hank! Plus, about the only place around where you can find a more affordable gravel/touring bike these days.

Pa
Review №13

Awesome experience, I purchased my son his first real mountain bike. Its a graduation gift for him. He was very surprised. Great staff made it very easy and quick.

Vi
Review №14

Amazing customer service, great quality bikes, and all at a very reasonable price. I would highly recommend for any of your bicycle needs!

My
Review №15

Big smile on my face today! Its the first time Im taking my new bike, recently purchased at Asheville Bicycle Company, out for a ride! What a treat in February! I live in GA, but found my bike at Asheville Bicycle Company. Chad and his staff were tremendous! He answered all of my questions and was extremely attentive. Thankful for my new bike and the staff at Asheville Bicycle Company!

Gr
Review №16

I bought 2 mountain bikes for Christmas and Hank knocked it out of the park with some World-class service. He kept me up to date on the delivery and made sure they got built before the big day. The mechanics, managers, and sales staff have been knowledgeable and effective every step of the way. This will be my bike shop in Asheville from now on and I have tried west, south, way south and downtown. Thank you and keep up the great work.

Aa
Review №17

Great store and great staff. I called with a shifting issue with my bike and was told to bring it in and drop it off. I arrived at the store with the intention of dropping my bike off for a week but the staff immediately took my bike and fixed it within 15 minutes. While they were working on my bike I toured their shop along with their joint store Ski Country. Both stores are very clean with a lot of merchandise offered. These guys are on point and thoroughly know what they are doing. Highly recommended and will be back for all my cycling and winter sport needs.

Je
Review №18

My wife and I have been looking for bikes and have had little luck finding any shops in Cincinnati that thought they could get a bike that fits within several months. We were in Asheville for a few days and decided to stop into Asheville Bicycle Company on a whim.Hank was excellent! I have tried to do as much research as possible, but we are new to shopping for quality bikes. He was very informative and did a great job of helping us decide what makes sense to look for in a bike for newcomers. He is really all you could ask for in a salesperson. He was informative and enthusiastic without being pushy. He told us he would check availability and get back to us the next day, which he did. If we decide to purchase bikes, we would not hesitate to buy from this shop.

Ge
Review №19

The best bike shop I’ve ever been to in my life. What a great vibe from everyone. I’m from Wilmington and wanted to do a 2 day block in Asheville. My bike really needed some work that was out of my reach. I called 7 bike shops and most said they were 2-6 weeks backed up (what the hell?!?). I called here and they said no promises, but they’ll look at it. At least I was in the door. Chad worked MAGIC. Amazing mechanic, great conversation, and he led me to some great climbs. The price for service was amazing. I will only go here when I come to Asheville. I would give this more than 5 stars if I could...

Ja
Review №20

Customer service that is off the charts with these great guys! I bought an inexpensive bike some time ago and they always welcome me and do air and other service cheerfully. Just got a bike rack and they helped me make an informed choice (not upselling me at all) and installed the rack cheerfully and professionally. Its just a fantastic place--if you are looking for old school customer service this is the spot!

Br
Review №21

I appreciate the mechanics here for their insight and education, which I need a lot of as a bike nuub. In particular I appreciate Sams expertise and thorough fixes. Im happy to have them in the neighborhood.

Be
Review №22

Chad was such a great help today! He took time to do a mini tune-up on 2 of our bikes even though they are backed up and busy all because we are heading out of town this weekend and he wanted us to be safe! Asheville Bicycle Company always delivers with great service and helpful employees.

Gi
Review №23

One of our better bike shops. Staff is ready to help. I found the unusual bike tire sizes I needed today for my bike.Thank You for your service! Ill be back!

Gr
Review №24

Well equipped shop. Stopped in to rent a mountain bike for a few days and process was very easy.

ma
Review №25

This is the most helpful and nice bikeshop in Asheville! Their prices are pretty reasonable, and its all around a good environment.

Ju
Review №26

THANK YOU, Asheville Bicycle Company, with a shout out to Hank and Will! With Hanks help, we were in and out within an hour with a Liv Avail AR1! It was fun to talk with Will about mountain biking while Hank helped my wife out with the two Liv bikes. My wife and I were super pleased with the customer service and insightful tips about the bike!! Thanks again!

Na
Review №27

So amazing! I came in today for a tune up on my bike, and when I mentioned my time constraints they said they would take a quick look at it. Since it only needed a new chain and air in the tires, Sam said he could do and it would be ready in just 10 minutes! Amazing service and very helpful and friendly staff. Thank you so much!!

El
Review №28

Parents, GO HERE for service! They go above and beyond for the customer without judgement that your children arent riding $1000 bikes. They talk to the children and encourage them to learn about bicycles. The manager even helped my son find the perfect gloves.Ready for a new bicycle? They do that too!

Ni
Review №29

Always the best service.

Br
Review №30

The service I received from Chad the shop manager was excellent. He is very knowledgable and friendly. Took the time to explain what was going on. Their price was comparative and he invited me back with sincerity. Well done Asheville Bike Company and Chad. I highly recommend them for professional services.

Ra
Review №31

This is one of my favorite bike shops. Very knowledgeable mechanics that keep the customers needs in mind. First time visiting Ashville and the team was very helpful with the bike rentals and even gave a break down of the trails to check out. Highly recommend for any of your bicycle needs!

Be
Review №32

Asheville has no shortage of awesome and friendly bike shops, but this ones the best.My wife rented a bike in Forest City to ride the Rail Trail and fell in love with cycling, so we thought wed stop in just to see what ABC had. They were well-stocked with lots of different bikes, and we didnt really know where to start, but we were quickly helped by Chad. He was incredibly helpful, friendly, and chill--no jargon, no patronizing instruction, no pressure. He just helped a beginner to feel welcome, encouraged, and confident, and shes delighted with the Liv Rove we bought.The whole place is comfortable, uncluttered, and warm. Great gear selection too, including every Yakima rack option you could ever need. Oh, and jerseys with the ABC logo! Buy one and represent AVL!This is what every bike shop should strive to be. Thanks, ABC!

An
Review №33

Fantastic service and staff! Wanted to purchase an EBike for my husbands Christmas present and met with Hank. He was knowledgable, extremely curteous and so very helpful without being pushy in making a sale. Found the perfect bike, which the staff assembled for me and Chad even delivered. Upon delivery, Chad sent a great deal of time explaining the features to my husband and assisting him in knowing the product. Recommend very highly!

Le
Review №34

Cant recommend this place, unfortunately. I bought a moderately expensive bike that had problems right off the bat - I took it in not once, not twice, but three times, and the problem still wasnt fixed. Im not blaming this business for the faults of Giant Manufacturing, but naturally, if you purchase a new bike that has issues, and the retailer cant seem to fix them, thats not a sign that this is a good long term investment. When I asked to return the bike for a refund, I was pretty shocked when the owner said he wouldnt allow it - even when I showed him the return policy on his own website. This business cant do good maintenance on their own bikes, and then they wont honor their own policies when you ask to make a return...

St
Review №35

Absolutely the best experience. Went in looking for info on e bikes. Chad was very friendly, helpful and knowledgeable. We ordered two bikes for my wife and I. Chad took great care with adjustments to make sure the fit was correct and that we were satisfied. The whole buying experience was a pleasure. I highly recommend Asheville Bicycle Company.

Ji
Review №36

Bike fitting today with Chad. Excellent experience with lots of helpful advice in addition to fitting. Many tips to keeping an older rider going strong and hopefully pain free.

An
Review №37

Couldn’t have asked for better service. Showed up and needed to pump for air. That turned into needing to borrow tools and that then turned into them being much wiser and skilled than I had thought. I wouldn’t be on my bike later today if it wasn’t for them. Will be back soon and from here on out.

Gr
Review №38

A friend and I visited Asheville to go mountain biking for the first time and stopped at Asheville Bicycle Co. because of all the great google reviews we saw here! The shop was really cool and the customer service was everything it was built up to be! Incredibly kind and generous employees who are committed to getting you set up with everything you need. Chad went the extra mile to set us up with water bottles and recommendations for places to get dinner that night.I highly recommend stopping in for whatever you may need. Asheville Bicycle Co. upholds the highest form of biking culture.

Ro
Review №39

Excellent service on my mountain bike. Got my bike back following service and it was just like it was new. Fast turnaround and the staff is extremely friendly and knowledgeable. Definitely recommend this business for anyone needing service.

Je
Review №40

We went to a Saturday morning bike maintenance class and got to meet the man, the myth, the legend. Chad taught us a lot about bike parts and what to look for when youre trying to safely ride your bike. He explained not only what the different parts of the bike were called, but also how they worked and how to adjust/repair them. It was a really cool shop and a fun way to spend the morning. Will definitely be back.

To
Review №41

Knowledgeable, friendly staff. Great equipment with very competitive pricing. Awesome service with repairs!

Jo
Review №42

Recently had to make two visits to this FANTASTIC shop. Specifically, a man with the name Chad was so helpful, patient and our grandchild, who has difficulty being around strangers was treated by Chad as if he was his own child. Chad got down to Braydens eye level, and spoke to him in a friendly, sincere manner. Chad explained exactly what was done with Braydens bike, and threw in a minor thing to make the bike extra safe. After we left, this became a learning experience for Brayden when he asked why was that man so nice and gave me the grip for free? Being able to explain that there are fantastic people in this world and that I hoped Brayden would be just like Chad if the occasion ever occurred. Thank you Asheville Bicycle, I (we) will tell the world what a great shop you are running!! peace, jtk

Da
Review №43

Great staff. great store. great place.

St
Review №44

I can’t recommend this shop enough. My fiancé and I rented mountain bikes from them and had a great experience. I have been to many bike shops across the U.S. and the service here was the best I’ve had. The bikes we rented were set up perfect and we did not have any issues with them. Because of our schedule and when we could ride Chad worked with us on pick up and drop off times without any extra charges. Top notch shop look forward to seeing them again.

Pa
Review №45

Great place to purchase a new bike. Very helpful knowledgeable people to help you make a decision. They are not pushy or always trying to upsell you. I have not used their pro shop yet so I cant include it in this review.

El
Review №46

This shop has the best people.! Great selection of Bicycles and all things for them. The crew is super helpful and they are ready to solve any problem you may have.. Check them out youii be glad you did.

Or
Review №47

Great staff, quality goods, fair prices. Local too.

Br
Review №48

Everything you look for in a bike shop. Friendly, helpful, and professional. I dealt with Hank and had an overwhelmingly positive experience. Not to mention the best rental prices in town!

Mi
Review №49

Terrible experience. I had gone into the store to get a bike rack for my car. I made a reservation for the Kuat NV 2 Base. I offered to pay money down and reserve but was told the rack would be held. The store was going to build up the rack then call me upon completion. I got a call on Tuesday and they had completed building it up. I work in Black Mountain and was going to try to get over to pick it up later in the week. I call Friday only to find out the bike rack is gone, theyve sold it.The most infuriating part - I had reserved an NV 2 at Liberty and put money down. I then took my name off the hold earlier this week because I didnt need the bike stand component.

Wa
Review №50

Great Folks, they did an amazing custom wheel build for me. Great selection.

El
Review №51

Highly recommend! I visited today and they were crazy busy. Chad took the time to tune up my bike and change my pedals. Crazy efficient, courteous and friendly service. All managed with masks and social distancing. Thanks for making my weekend biking plans happen!

Er
Review №52

My husband and I stopped in to Asheville Bicycle Co. to explore what types of bicycles would be ideal for our riding style. And, we were so lucky that Chad was the one to help us. Aside from his patience, professionalism, and interest in listening to our needs, he also provided opportunities for us to ride a few bicycles to physically compare how each bike felt. After tying a few brand, my husband decided he liked the GIANT ROAM GX 28 but, on the day were were in, they only had the medium-size version of the bike in-stock. Chad offered to order the large and let my husband try it out with no obligation to buy. While it is clear that Asheville Bicycle Co. provides excellent customer service, Chad most certainly exceed our expectations! When he realized that I loved the color-combination of the bike my husband wanted to buy, he told me that he would be happy to order the same one for me -- in lieu of letting me to settle for a color I found less appealing. Asheville Bicycle Co. did more than just earned our business for the moment, it will be the place we go for tune-ups and fun accessories. They have a great selection of clothing and gear suitable for all types of biking; and they also carry a nice selection of bicycles --from professional racing bikes for the avid racer, to the casual city cruisers for people who simply enjoy riding around town. The price-points at Asheville Bicycle Co. are most reasonable, especially when considering quality, and thanks to Chad, the service is second to none..thank you Chad! I highly recommend Asheville Bicycle Co. --give them a try..they are the best --and dont forget to ask for Chad! Erika

As
Review №53

Hands down best service I’ve received so far in Asheville! All the guys are super helpful, great prices, great service! Highly recommend!

jo
Review №54

Excellent service. Great group of guys. Great selection and they enjoy what they do.12/29/2019 Ive been a customer of ABC for about a year and finally got around to buying a full suspension bike. I asked them what bike they would think Id have the most fun on. Giant Trance 3. So I took the bike out this afternoon... just got back about an hour ago. This bike is incredibly stable and slingable at the same time. The trails were wet and the roots were like ice on lower wolf. It does not disappoint. Chad and Sam nailed it matching this bike with me. Thank you.

Ja
Review №55

Extremely knowledgeable, helpful, and friendly staff. Would highly recommend!

ro
Review №56

I needed to replace my handlebars that were cracked from an accident and i walked in with my bike and a handlebar of the right size bought at a bike thrift store. ABC was willing to totally redo my handlebars in 24 hours (so i could keep riding). They did a great job for a great price. They also showed me a whole line of womens bikes including extra smalls that will fit me well while another bike company told me the main option was a bit big but i should buy it and they would help me. I felt very respected as a woman and a short one at that ... they had what i needed and were happy to share it.

To
Review №57

My Dad Brother and I went to Asheville bicycle company to rent some mountain bikes for the past weekend. We all found the products and value of the experience to be outstanding. Chad and his staff were very inviting and knowledgeable. They helped guide us to some great local trails. We had a blast in Ashville. Thanks.

La
Review №58

Tried all the Asheville bicycle area bike stores and Asheville Bicycle Co. is by far the best of the bunch. Excellent & friendly mechanics, great workmanship. But what makes them really stand out is their integrity. @ABco they are upfront about costs, timetables, and do a superb job. Highest possible recommendation.

Bo
Review №59

I recently visited Asheville and decided to go mountain biking with my son, who had just moved there a few weeks ago. We visited Asheville Bicycle Company (ABC) hoping to rent a pair of flat pedals for one of my son’s bikes. Not only did they let me use flat pedals for the day, they also did tire checks and chain lubes on both bikes .... no charge! They were super helpful! Chad gave us great info on where to ride in the nearby Bent Creek area, and he recommended an awesome nearby lunch spot (Papa’s and Beers) where we ate after our ride. Everyone I chatted with in ABC was super friendly and helpful. And their store is well stocked with bikes, accessories, etc. In the future, ABC will definitely be our go to bike store!

Pa
Review №60

Extremely helpful, friendly service and great value. My wife and I arent cyclist but we were immediately put at ease by the team here. Highly recommended

Al
Review №61

Good prices and nice location, My feedback would be work on customer service a little bit, I am not a bicycle parts genius and all I did was tell the guy the facts I knew about my issue with my bike and he responded in condescending ways every time as if I should obviously know everything he knew. Did not make it feel like he was helping me, made me feel like I was a burden to him by bringing in my bike parts. Maybe it was just one guy like that, the other guy who greeted me when I came in was really nice and welcoming.

Da
Review №62

My wife and I were in town on a brief holiday and decided to rent bikes to tour the area. We stopped into the shop and talked with Chad. He set us up with right bikes, sites to see and high traffic areas to avoid. He could not have been more accommodating - a real pleasure to deal with.

Bo
Review №63

Recently stopped in with my wife, interested in buying two mountain bikes. Being new to the game we weren’t interested in spending thousands of dollars on the bikes. Chad worked with us and found two bikes that will certainly fulfill our needs and didn’t break the bank. If we love the sport we can always trade up in a few months. Unfortunately one of the shops in town attempted to put us both in bikes outside our budget and needs at this point in time. Not sure if they weren’t listening or were trying to earn a larger commission..Kudos to Chad for listening and putting his customers wishes and pocketbook first and foremost. Will certainly return for service and new bikes when the need arises!

Cu
Review №64

I called they said it would take 10 mins to fix my bike. When i got there they said it would take 3 weeks and they didnt have time to fool with me cause they were to busy. They could have said that on the phone and saved me the trip. Terrible customer service. Wont go back and wouldnt recommend anyone else going either!

Br
Review №65

This is the best place in Asheville for any and all of your cycling needs~ Been coming here for the past two years now. Friendliest staff/best customer service of any bike shop Ive been to. Theyre extremely infomative, helpful and professional.Shout out to Chad!

La
Review №66

Rented a bike from here in order to get in a short half-day training ride during a business trip. The manager, Chad, went above and beyond to help me get set up quickly and on the road as I was on a tight time schedule. He recommended a great route (I was looking for back roads and hills), and even had an excellent nearby food recommendation for after the ride. The bike set-up was perfect (especially considering he was looking at measurements from my tri bike to set up the rental road bike, I was expecting to start feeling it after a few miles but nope, bike fit was perfect), and shifting worked great. Especially considering that I live out of state and was just a rental customer, the amazing customer service I received here was truly impressive. If you live in the Asheville area and are looking for a bike shop, I definitely recommend checking out the Asheville Bicycle Company!

No
Review №67

Excellent service completed when promised, for a very fair price.

Er
Review №68

Super friendly staff.I’m from out of town on a week long mountain bike trip and needed a replacement part. They were very friendly and hooked me up real quick.

D.
Review №69

Best bike shop in Asheville. New to town, tried several other popular spots before I tried ABC, just because it is a significant drive for me... Worth every minute of drive time! Chad Schoenauer is great work with. In fact, he instilled so much confidence in ABC, I bought a bike from him. Again, without any reservations, best bike shop in Asheville!

Th
Review №70

I rented a bike there for a couple days and decided to extend the rental. Everything was easy, the fully suspended bike they rented me was great and staff was very friendly and effective.

Jo
Review №71

I bought my first mountain bike here and will probably be buying all my bike from these guys. Everyone in the shop is super nice and willing to work with you. No matter what your experience level is.If youre in asheville or not, check this shop out.

Ji
Review №72

This place rules! The staff was extremely friendly to my friends and I who came to Asheville and decided last minute to rent some mountain bikes for a few days. They talked trails with us, and made us feel very welcome.

Aa
Review №73

Very friendly staff! Chad ordered the bike that l wanted and took time to make sure I had everything l needed to get me on the trail riding. I look forward to continuing doing business with Asheville Bicycle co..

Pa
Review №74

I have used Asheville Bicycle Company/Ski Country very frequently in the past year for both service on my bike as well as gear and accessory purchases, and I must say they have always treated me right and given me great help and guidance. Competitive prices with prompt service every time I go in. I always recommend these guys to new riders looking to get into the sport as well as experienced riders looking for good technicians in the Asheville area.

Ch
Review №75

Brought my bike in to have the brake levers warrantied. We had a hiccup during the swap over process. This shop, and Chad handled the situation professionally and I could not be happier! Great service and staff, I highly recommend this shop.

Ch
Review №76

These guys are excellent. Have helped me on the spot many times when they were very busy.

Le
Review №77

I was in town for the Haute Route Asheville and was involved in a crash the day before the event. One call to these guys and they dropped everything to help me out. They fully checked over my bike and fixed everything on the spot. No charge. I came back after day one to pick up a small part, and yet again, they fully checked over my bike (no charge) and washed the bike (no charge). I ended up buying plenty of kit just to thank them. I can’t say enough positive things about this shop.

B
Review №78

Ive done business with many of Ashevilles fine Bike shops but have settled on Asheville Bicycle Company as my go-to store. All of the mechanics are very talented Chad Schoenauers mechanical know how and approachable personality are the perfect mix. Craig is always helpful and friendly. I highly recommend Asheville Bike Co. to anyone looking for a new bike or a Tune-Up!

Se
Review №79

Chad and his team at Asheville Bike are amazing. I was visiting town for the Asheville Gran Fondo and stripped the pedals on my crank. Without skipping a beat Chad found the crankset that I needed (off of a show bike) and got me set up and ready to ride. The team here is super knowledgable and eager to get wheels rolling for their customers. Shops like this remind me why I love cycling and the cycling community. Well done, Chad!

MD
Review №80

Chad was cheerful, patient, and helpful with technical details!

To
Review №81

Craig and his staff are great! Very professional, knowlegeable and honest. I have purchased numerous bikes over the years and all have been great transactions. I highly recommend them.

Ki
Review №82

Excellent customer service- I was having trouble putting together a knee scooter that was purchased somewhere else and Kenny promptly offered to help-thanks so much!! Will definitely return!!!

Br
Review №83

Great place both bike and ski went out of their way to talk even though I wasnt buying today. Will buy from soon.

Vl
Review №84

Nice shop with friendly staff. They take their time to work with you and explain things.

Te
Review №85

Thanks, Chad, for your personalized attention and for answering all of my questions. Im off to CNC Coastal Carolina with a new bike, Yall!!

Th
Review №86

Kenny was once again impeccable with his knowledge and service...Love this company...

Ch
Review №87

Asheville Bicycle Company offers everything a rider needs! Whether the challenge of our scenic roads calls out to you, or the magic of the local forest gets your heart thumping, ABC is focused on helping you find FUN on your bicycle!

Ma
Review №88

I bought a Liv road bike at the store and was very impressed with the knowledgeable service and friendliness of the staff. I trust their adjustments and fitting too.

Jo
Review №89

Owner of a Giant Explore e-bike that I purchased from Asheville Bicycle Company in July 2018. My chain was consistently popping off the front gear wheel so Jesse in the mechanic shop told me to bring it in so he could look at it. This bike is my primary mode of transport-do t have a car so I had to have a family member put the bike in his suburban and drive it over on my day off. Jesse had to remove the pedal, arm and gear protector to access the front wheel then replace the chain with a longer chain and reset the rear derailer. He had told me that I’d need to leave the bike with him for a day or 2 but once I explained my transportation situation he dropped what he was doing and fixed everything within 30mins. He then took it for a test drive and did his best to knock the chain off again and wasn’t able to! Can’t express how appreciative I am to Jesse and ABC for living up to the excellent products and services they describe online. Thanks guys!

Ka
Review №90

Kenny- 5 stars.

Ba
Review №91

They fixed up my old bike even though the tires were a wierd size. Sales guys very friendly and helpful.

Bu
Review №92

Great staff, they definitely aim to please. I wanted to test ride a bicycle that was out of stock and it was ordered on the spot.

As
Review №93

No matter what your interest or ability level, Asheville Bicycle Company has the bikes and cycling accessories to help maximize your performance and enjoyment.

Mi
Review №94

Very helpful and friendly staff.

Jo
Review №95

Friendly and competent

Da
Review №96

Awesome serivce great store!!

Le
Review №97

Great place, good people

Jo
Review №98

Really took care of me and my purchase.

Di
Review №99

Excellent service

Di
Review №100

Excellent attention

Information
27 Photos
100 Comments
4.8 Rating
  • Address:1000 Merrimon Ave, Asheville, NC 28804, United States
  • Site:https://ashevillebikecompany.com/
  • Phone:+1 828-774-5215
Categories
  • Bicycle rental service
  • Bicycle rack
  • Bicycle store
Working hours
  • Monday:10am–6pm
  • Tuesday:1–5pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Activities
  • Bicycle hire:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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