Went in for a quick polish change. The tech pulled out cuticle nippers that were sitting in her cart and not sterilized. For anyone who didn’t know those things should be brought out in a sealed package each time. After she finishes she put them back in the kit. Quickest way to get staph or worse.
This place is horrible, I paid 50 dollars for a set of powered dip. Only to go to another place to have a brand new set put on the next day. I highly recommend you dont visit this place
The person doing my pedicure was watching tv on his phone while working with me and was not paying attention at all. He scraped the skin off of both my heels (to the point of drawing blood) and only noticed because I pulled back in pain. Despite injuring me because he was distracted, even after he realized I was hurt he went back to watching tv. Also 5 days later 50% of the polish has come off even though I havent done anything out of the ordinary. Terrible experience
Beyond dissapointed but I should have just left once I realized they didnt know chrome which was what I really wanted!! Ive been doing dip for over 2 years and never have I broken 2 nail in less than 4 days of getting them done. That doesnt include the other nails that also have chipped you cant see.... If the man had just stopped applying dip after 5 coats instead of filing them to where they would be this thin Im sure I would be telling a different story. Word of advice if you have to wait a few extra days to visit your regular spot them wait othetwise you will likely be wasting $40 like I did..
The service was magnificent from the time my best friend and I walked through the door we were able to get exactly what we wanted Along with the beverage of our choice, they know all nail styles and I’m very happy with my short esthetician set!! My best friend got long stiletto and they are stellar! I sat in Jasmine’s chair and I can’t wait to come back!
I would recommend this place they pamper you well reasonably priced as well they pay attention to details
Very clean and cute inside. They did good work and were very nice. I definitely recommend!
Loved the work. Best I’ve found since moving to town. Will definitely be back
ASK FOR KAI ! I LOVED MY NAILS !!!
I have been living in the Arlington, TX since 2013. In all the time that I have lived there I’ve always used US Nail Spa and even came back as a customer once they re-opened from their renovations. Me and my friend had a function to go to. We arrived to the shop today at 6:45, after a hair appointment. The stores door and website discloses that they close at 7:30 when we walked in, according to the male manager, all their people were busy. I pointed out to the gentleman that the door disclosed they were still opened until 7:30. Initially, he grew quiet and tried to tune me and my friend out, as if he didn’t hear us. Then he proceeded to tell us to come back tomorrow, but I actually told my friend about them because I was impressed with their work and their professionalism. I stand corrected. I am completely upset and outdone with this gentleman’s response and I will take my business elsewhere. I will also tell others about this poor customer treatment with friends who live in Arlington, that I have referred them to. Absolutely despicable, especially the silent treatment and the rudeness of assuming that our schedule would be flexible to return tomorrow. My friend lives way in Oklahoma and will return tomorrow.
I started with one tech who seemed to know a little about the hand process, who kept leaving. She made a call when she had just started next thing you know a man took over. The infamous Tony. I did tell him it was my first time there. He is one of the rougher nail techs who has worked on my nails but I feel he did a decent job. Not enough to make it my home shop but itll do for now. I got gel even tho I usually get dip. Been a while.
Jasmine is sooo sweet! I have been coming here for the last year and this is my new nail home! Everyone is always friendly and welcoming. My feet and nails are always amazing and I always leave happy! Jasmines margaritas ain’t a joke and will get you feeling right!!! Definitely recommend!!
I have tried many many nail salons and I went here once and fell in love. I wont go anywhere else again.
I got a basic pink and white tip my nails literally lasted a week I went in 3 times to fix each single nailthat fell off and finally called when multiple ones fell off asked for my money back because I literally would do easy task and my nails would pop off not break just the whole thing popped off. When i went in to get my money back I was told no because I work in a restaurant and that why they fell off...... I definitely won’t be back!!
I love the newly remodeled US Nails & Spa! Jasmine and her team are the greatest! Super relaxed atmosphere with a nice drink to go with your service! Excellent customer service from start to finish!!!
I bought the most expensive pedicure because of the 25 min message... However this is the first time I actually watched the time just because I really needed it. The book said 25 mins so I divided the time for both legs (because it did not say each leg) and she only spent 12 mins total between both legs. However I will say everything else was good but I really needed the message!!!! So I hope the next time I go they give me a discount and my 25 mins. That pedi cost me $80 with gel polish.
Great experience but second nail in five days to pop off. No stress or anything out on them. Just looked down and gone. Charged me $3 both times even though it was obviously shoddy work. Again, great customer service but the actual work is not worth the money.
They done a good job with the pedicure and a great job shaping my toe nails. Thank you! And thankful or thank you to the customer whom paid for my pedicure.. That was so kind ☺
Jasmine is the best Ive found in a long time. Shes quick, everything is just what I asked for. Finally found someone to take care of my nails.
One star too many. On a scale from my best to worst nail salon experience, this is by far the worst in my salon visits of 20 years. It was myself and my nine year old daughter today. We came straight after school, 3:45. I walked in and both of us looked at each other and whispered oh my gosh it stinks like a dog!. I love dogs, I have dogs, Ive owned dogs that reek. In a nail salon thats a HARD no. I genuinely wonder if this space was a previous dog groomer. It smelled horrible 🤮. So many bad things happened in the course of an hour Im disappointed I didnt trust my nose. I asked if there was availability for a pedicure for me and a childs pedicure for my daughter right away when we entered- they said yes. My daughter got hers done..hour later my water is cold and no one started mine. Wrong polish applied on my daughters toes, telling the the lady over and over again until finally the girl next to her translated. She huffed a puffed when my little girl got distracted and turned her foot a bit. Now shes done, she goes to slip my daughters flip flops on... she grabs my size 8 flip flops and starts putting them on her, were waving and pointing at the fact they arent hers.... Nope she just thinks were saying its for the wrong foot. Im so done by this point. After all of this mess and me telling them I have to go we are out of time, one the girls tries to start my pedicure! It literally felt like the twilight zone 🤯 Waste of time, money and every last bit of patience. I Will Never Go Back.
Tony was very nice and did an amazing job on my nails. Its hard to find a place in Texas that can do the kind of nails I like. I will be coming back.Here again January 2017 and had lavender pedicure with Jessica and as always the service is amazing. There are so many nail places that I drive past to get here, but its worth it. Thank you for always be amazing.
Tony and Jessica are AMAZING! Jessica makes my eyebrows look outstanding every time and Tony is the only nail tech that has done my nails exactly like I want them every time. They are also very careful and particular with their work which is great!
Moses was excellent ! He really applied pressure during the massage when I told him I stand on my feet working 2 jobs. The margarita was really good too
Great service and kind staff! The inside was just remodeled and looks fabulous. Get a chance to go if you can, so for Jasmine!
Tony is amazing! Very great service! Deserves 10 stars if an option. Staff is very friendly. Came in as a walk in 1hr before closing and he took his time servicing me and my daughter and niece. Nail salon is very clean!
I absolutely love, love, love this place! Not only is the owner, Tony, a total sweetheart but he and his beautiful staff do impeccable work! Due to my hectic work schedule I was unable to make it in the nail and spa by closing. I called and Tony welcomed me, afterhours, with a huge smile. He was very thorough and fast. He is a perfectionist so when I told him my nails were mostly dry, he went above and beyond the call of duty, by putting a $30.00 bottle of 6 second nail dry on my nails at No cost. He just wanted to make sure that I didnt ruin his handiwork. I so adore him and I am now a loyal customer. Go see Tony...you will not be disappointed.
Dirty, no mask being worn by most customers. Rushing my pedicure. Terrible experience
Im from New England by the way, I was so honored to get my nails done in your salon, Tony did a amazing job, he helped me to pick up my nails color and it truly matched with my skin and I love it. I hope to back soon. God bless your business and keep up your good work. Thank you so much
The owner is very sweet and care for the customers! Prices are decent compare to other place I have been to! I got a perfect gel nails! Even smooth application! Tech made sure Im happy with everything, shape colors and water temperature!
Ive never been so embarrassed in my life. Ive been coming to this nail shop every 2 weeks for almost 3 months, always pay and TIP the nail techs. I have even recommended and bought coworkers to the shop. Today I was escorted out for not paying for a job upfront because I could run out of the establishment. Recognize and build rapport with your customers.
I went in and requested a special Texas Rangers/baseball design on my nails! I had to wait for Tony and he was sure worth the wait! My nails turned out more perfect and beautiful then I expected! Totally Recommend! (:
I would definitely recommend US Nail!!! Jessica and Kim are Amazing and so Professional. This was my first experience and it TOTALLY lives up to the 4.7 Stars! It should be 5 Stars! This was my first but Definitely wont be the last. Thanks Ladies for such an Great experience!!! Yaaass!
This is the best nail spa in Killeen. My nails last long they dont break and the price is perfect. The atmosphere is friendly and fun and they realy care about your nails.i highly recommend this nail spa for all women of all kinds.
The owner and the staff here are very nice here and really took the time to make sure everything was exactly the way I preferred. They did a great job and made the whole experience very relaxing! I would definitely recommend this shop if you want good quality work and a friendly staff.
One of the relaxing atmospheres in Arlington Texas. Very clean and the young lady who did my pedicure was excellent.
Pleasant professional accurate I could go but I know you get it
Great service! Tony and staff treated me like I was home. I was visiting from Memphis, TN. I entered the shop was assisted immediately and offered a great Margarita! If I am ever visiting I will definitely be back! My husband was offended by a statement Tony made that I know you are an American you dont work an you eat all the time lol. Tony is very small and my husband is not small at all. I kindly replied no Tony we work very hard. We are here on vacation from a very busy work schedule. Just because we are not a size 2 does not mean we dont work and eat all day. Next time he should keep that comment to himself. The service other than that was spectacular!
Very hygienic! They open the nail equipment from the bags in front of you, so you know they arent just reusing things from the last person. I asked them not to touch the bottom of my feet (very very ticklish) and they did not. :)
Pedicure was excellent. Very nice people, nice environment. Only there for the Dallas game, so only one experience. But it was great
Tony is the best! He takes his time to meet your needs and even went out of his way to make sure my nails an toes did not mess up! It was my first time and I will be returning
Great people and positive atmosphere. The owner is super nice and his staff is great too! I was very well taken care of and pampered!
Amazing service ! Wow ! Talk about above and beyond ! They stayed later and are beyond friendly ! I actually know how to doing own nails. So, when I go places I am beyond picky. They are clean and very detailed about their work !. Will be coming back.Thank you ! Ps Tony is amazing and hilarious !
Lovely place; friendly staff. Will definitely come back!
I have been going to see Tony for over a year. He always does a great job and I get lots of compliments. I also enjoy his staff. They are polite and, also, do my nails well.
All of the staff here are super nice and very good at what they do!! Tony is amazing and very accommodating!! He stands by his work and if there is ever a problem he fixes it right away!! Im a nail tech myself and I wouldnt go anywhere else!!
I absolutely love this place every time I come tony and Jessica already know what me and my friend want to drink they are like family. They give me quality over quantity every time
They do my nails amazing everytime I go!!
Best honey pedicure I’ve had. Love this place!
Very desapointed. This place had so many good reviews and I expected to leave with nice nails.Went there today and had my nails done by Tony and they look bulky, crooked, thick and unfinished. He told me my real nails were short and would look ugly if I did only the gel, so he talked me into getting fake acrylic under the gel. The acrylic was thick unfinished and the gel was badly painted on. After I left and gave a bad review he called and said he could fix it. I told him I scheduled with someone else to fix it, but that I would accept my money back. He told me he could not give me my money back. Upset that I paid $40 and my nails looks crooked and bulky. / my friend had her gel manicure done with someone else and looks great. I guess just bad luck...
Tony is the best! Other nail artist in the metro plex come and train under him in his shop. Number one in the area. Worth every penny.
I went there yesterday to get a bad nail job fixed and Tony did the best job. I recommend going to Tony. He and his staff are great and he wants everyone to go away from his nail salon with a great experience. I received a dipped nail and he answered al my questions regarding the difference between dipped and acrylic nails. I chose dipped because it was better for my thin and weak nails.Thank you Tony. See you in about 2 to 3 weeks.
I moved and needed a place to get my nails Toni is amazing and a very funny guy. Jenny is so sweet and does an amazing job. Sweet people feels like home. #nailsfablous
Had Jasmine and J bomb give me my 1st mani and pedi when I left I was feeling great thanks girls i think it will be a date night activity next week.
This was my first and only visit, I would not let Tony give you gel nails. He used his thumb nail to pull out a what he thought was a hang nail and he was trying to take off my old gel nail by ripping it off with his nails. I am trying to keep my nails long and when you rip off gel polish youre likely going to rip my natural nail as well and that is not what I wanted. A nail tech should always use sanitary tools not his own hands, besides the fact that he should have soaked the old gel off or filed it away...after I expressed that he was physically hurting me he then used an electronic file that was set way too high and that made all of my nails hurt. As he applied the gel he forget to buff my nails and left the nail bed jagged and all the tiny pieces of my nails were sticking up over the gel and he then blamed me that my gel was turning out wrong and thats why I need a manicure before hand. ( I had already told him I didnt want a manicure and told him that my nails looked bad) Plus an extra bonus, Tony filed my nails crooked, when he walked to the back for something I grabbed the file he left and straightened them. I was then pawned off to Jessica who was pretty gentle since she had to take off the old gel and start over completely. I left with thin nails that ended up breaking less than a week after my visit. This is the second nail salon I have been to in this area and both experiences were bad. When I go to a salon I expect all of the employees should be able to do a simple gel polish with no errors, not impressed with this Nail and Spa.
It was my first time in Us Nail & Spa. Jessica did and outstanding job. Tony the owner was very friendly and made my experience special. I recommend the place. Ill be visiting back as soon as I can.
This was my first time going here and I had a deluxe pedicure and manicure. I was very satisfied with my pedicure, but not so much with the mani. I do think it is somewhat overpriced. Money should not be asked for until their completely done with the clients requested service. Overall, I believe their work is good, but their customer service needs some work.
This the first time i been here and the staff is very nice. I got my eyebrow wax and came out pretty. I will be back.
Great atmosphere, friendly staff and a relaxing environment. Prices are higher than Im used to however the services offered are broken down and there are many spa like treatments offered.
Loved this place so much! Nairy did my nails and Lynn did my toes! (They were incredible) and worked together to do my nails and toes at the same time.. The staff is very nice and caring Jennifer was very kind and sweet.. they even offer you something to drink as soon as you sit down (Margaritas, wine, soda, ect.) I felt very comfortable. I love how much time they took on my nails, they pay close attention to detail and it doesnt feel like they are trying to rush you out of the chair like other salons do, I had a gel manicure and regular pedicure and my foot were scrubbed so damn good! This is definitely my new nail spot and I will be coming back again!
Tony was amazing!!! Very freiendly and very sweet. Definitely a professional. I would give him 10 stars if I could. Highly recommend this place!!!!
Very. Genuine. Owner and employees. Take their time dont rush a place I no longer..feel like a number a person with a name.
Best pedicure in my life! Felt like Tony was making love to my feet, thats how passionate he is about his work. 10 stars!
OMG ! Tony is awesome! He makes you laugh, and feel at home. He definitely makes sure you get what you want and that its done right.
The staff was a pleasure to be around and so courteous! I had a pedicure and it was absolutely fantastic. If I wasnt leaving the state in a few weeks I would definitely make this my permanent spot.
Love it here! everyone is nice, professional and yes Tony is funny!!! Jessica did a fabulous job! This will be my new go to spot.
Wonderful Job! It was my first time coming and they did amazing. My nails were perfect and the Hawaiian pedicure is heaven!!!
Small business/not a generic nail factory. Ive tried most of the nail salons in the Collins/Cooper corridor. This one is the best! Great friendly service and attention to detail. Prices are competitive. Tony and Cindy/Yen did a wonderful job on my mani/pedi - I will definitely be back.
I went to this place because of the reviews they had but turns out that Tony did a horrible job on my nails not only was he really rough/rude on my nails and made one of my finger nails bleed and I had to come back 2 hrs later because their cheap nail polish would not get dry and it was just horrible done not only that but he left them extremely sharp this makes me very upset because I paid them to get this cheap quality. Not professional at all, all I know is Im never going back there and I would not recommend you getting your nails done here! 👎🏻
Omg i love this place! He is the best! He’s rescued my nails & toes. Tony & jessica are the best 💕💕 i highly recommend you come see them! Have a huge variety in gelPolishes which is a bonus!
I just love this place! Tony will absolutely take care of you. I cannot imagine going anywhere else.
This is my second visit and i received the same service both times. But was charged two different prices. $40 for a fill and gel polish is ridiculous..Please ask about prices before you receive any services.
Horrible, horrible, horrible !!!! Never again I am going to this place! The tech Jessica did a horrible job. This was my second time going and I will never go again! She wasn’t doing what I asked for and when it was time to pay I told the owner that I didn’t like them and he kicked me out also when I was doing my nails another customer was complaining about the job the owner was doing! Worst experience ever! I have glue all over my fingers the nails are uneven and she kept cutting me!I Do not recommend this place!!!!!
If I could give Tony and his staff 10 stars I would. The most precise manicure Iv ever gotten. He pays attention to every last detail and was very sweet.
Tony did a great job on my nails and they did a really good pedicure too. I will definitely go back 👍🏻
Tony is the best..Im coming every two weeks to see him. He is so friendly.
Excellent service !!!! Try the lavender pedicure and the powder dip manicure ask for jessica but the workers are all excellent. Manager tony will always take good care of you. Just talk to him.
Tony did a great job on my nails, he saved me from a bad nail tech! And he stayed open just to help me out. I would recommend this place to anyone, great customer service! :)
I’m on my husbands email accidentally but either way. My name is latifah im from KY and since I moved her June of 2018 I’ve been to multiple nail salons all through Arlington. This this the best one I’ve been to. Natalie and Jennifer did my mani and pedi and they did a perfect job. As soon as I walked in I was greeted and helped. They were gentle with me talkative, sweet, gave compliments. It was like hanging out with one of my girls! Besides that my nails look beautiful! They are even and very well maintenanced. My feet are a challenge I have a ton of callus and corns and Natalie did work on those they are so smooth and pretty like a woman would want her feet to be! Thank you so much US NAILS I am officially done with my search for the perfect nail salon! They really know how to pamper you!
Emily is awesome and very nice. Make sure you ask for her. They spoil you from the minute you walk in the door.
Loved the staff and service! Tony was awesome! Highly recommend this place!
My nails are veryyyyyy short because I bite them but I recommend going to tony....he is the only one I let touch my nails because no one else knows how to do them due to them being so short. ...5/5 stars
They didnt care how i felt at all
A bit more pricey than many places in the area, and the lady that did my nails cut into 3 of my cuticles.. this hurt really bad (they were bleeding) and one is still healing ( a month later)... the nails did stay on for a long time, however, which was a good thing...
The staff was so friendly and professional. They did a wonderful job and made me so relaxed. Nga and Anle are so sweet. The shop was nice and clean with relaxing music.
Im a nail perfectionist. Been getting my nails done since 18 and I am selective when I try someone new. This shop is the best. The studsband and I stopped in after dinner to get me a fill and a fix. Ended up with a full set although he tried to save my nails. Tony explained to me why they needed to be removed and was gentle with the take off. He offered me a drink n I got it to give to my boo and he said she can had one too. NEEDLESS to say he did a Great job on my nails and being that Im relocating to Arlington he is my new nail tech. 💅..... Tony just joined Team Kalico.Very satisfied from Plano.....
I absolutely love it here.. they treat you like family and tend to your EVERY need..!! I love the drinks..!!
My experience was great. Everyone was very helpful and Tony was awesome!!...I will return.
Very friendly and professional. The salon was clean and prices were reasonable. I will continue to frequent their salon.
Toni and Jessica are the absolute best... Pedicures are awesome and Jessica does my wax..
Great place to get my nails and toes done. Friendly staff and great service.
I love us nails and spa and al the people that work there! Tony the owner is super nice!! Everyone come get your nails done here!!!
Went to Tony! He did amazing coffin nails for me! Highly recommend
I went in for lip and eyebrow. I was on the table for about 25 mins. So I’m thinking I’m going to get up looking like Beyoncé. I get up and my eyebrows look the same and my lip still has hair. I don’t know if they gave me someone who is training or what! But it was THEE worst. Then they had the audacity to charge me full price for a half done job. I declined. Just stay away. Don’t waste your time. Maybe they are better at nails and not hair.UPDATE: A week later and I have bumps lining my eyebrows. Im always getting my eyebrows waxed and this has never happened. Stay away people.
The best nail shop I ever been to in life come some see MiMi
First time here & would recommend anyone looking for great costumer service to come here& ask for Jessica. Shes the best!
First time here. Jennifer is a wonderful,professional and accommodation to my needs. Would definitely bring my friends and mom here. Ill be looking forward to my next pedi. P.s.the peppermint treatmint is my fav.
Tony is amazing!! He gives the best massages. Great nail work too!
Worst service I have ever recieved, I waited two hours just too get a pedicure and they told me it would only be 20 minutes they even had me sit in a chair and they started my water but they never once changed it after it got cold. I also needed my eyebrows waxed so after my pedicure I told the lady and eventually just left because they left me in a room alone for 10 minutes and no one had still came.