To be polite, my experience with Pomps Tire Service in Appleton, was very disappointing. The tires I requested (Goodyear Endurance ST225/75R15/10) for my travel trailer were out of stock and had to be ordered. No problem. The tires installed were not the same as ordered, and had a load range rating more than 3000 pounds less than what I required! Potential accident waiting to happen! Tried selling me a different brand of tire that was more expensive but much better than the Goodyear Endurance tires, for the same price. Nice try. Salesman said the Goodyear tires I needed were no longer available. I told him I would go elsewhere to find them. 3 minutes later he found some in the system. Surprise! After these tires were ordered and eventually installed, I went to pay him. And of course, the price had increased $80 since the quote I received 2 weeks earlier. We negotiated and made that $80 go away. Never again.
Friendly and honest people offering reliable service. Ive been using Pomps for over a decade and highly recommend this service team!
Each time I have gone to Pomps the employees have been polite and seem very genuine. From buying tires to our oil changes, and most recently having a nail removed from a tire, they have done great by us.
I have been coming here for over 10 years. Great customer service and top notch mechanics. Fair and honest. I would recommend Pomps to anyone.
I’ve always had positive experiences bringing my vehicles here. They are professional, kind, and knowledgeable. They are timely and I’ve always felt they communicate well. When they notice other issues they’ll provide a quote for that service, but are not pushy about getting it done with them. Very happy with them.
The Staff and Mechanic at Pomp’s on Wisconsin Ave in Appleton are extremely helpful and won’t charge for anything that does not to be done! I thought I had a brake problem and when they tested it they said my breaks were just fine! Saved me lots of money! Thanks everyone at Pomp’s.Oh, and if you are going there… they won’t say no to a donut delivery…they deserve a treat!!!
Pomp’s provided excellent service for our Jeep Cherokee. I called them with questions. Their representative was knowledgable and helpful in helping us make a servicing decision. I would definitely recommend Pomp’s to family and friends.
Great place! Got a nail in sidewall of tire and they were able to help us fast. Quick service and friendly! Highly recommend giving them a call for your tire needs, big or small.
Great service. My appointment was 4pm and my truck was serviced at that time. I was very happy.
I had wonderful, honest assistance in selecting the best tire for my needs. As a woman who takes care of my own vehicles, it was a relief to be spoken to without a condescending tone and to feel my questions were being answered.
The Pomps team on Wisconsin Ave did a great job removing a screw and repairing the puncture in my tire. Always friendly, honest, and dependable. I have been taking my vehicles there for about 15-20 years for tires and repairs.
They are really nice and helpful. Awesome customer service! I just came for my oil change and see if they could check out a noise my car makes and they have been amazing so definitely be coming back here for my cars maintenance.
Pomps has always been up front, honest, and done excellent work for my family, for both tires and oil changes. Staff is friendly and helpful. Weve been taking our vehicles here for years, and will continue to do so!
These guys are the BEST! I recently bought my 2nd set of tires from them. I shop around, and although it can be difficult to compare apples to apples, and they might not be the cheapest, but they are competitive and more important, THEY PROVIDE EXCELLENT SERVICE! EXCELLENT!!! All my rotations and tire repairs are free and they can always accommodate my crazy schedule. Ive started going there for my oil change (which is substantially lower in price - synthetic), and I just had them replace my front breaks for a competitive price. I dont know all the names, so I apologize if I can only say, Thanks Zack and gang!
Brent is the best! Spent a lot of time search for my Mercedes (impossible to find) rims. After hours of calling around he found some. Very helpful and excellent customer service!
Excellent service, as usual. Friendly, on time and thorough.
Had a Tire fixed with a new tube. All good. Pomps a std for decades.
Pumps has always work on my car for years.They are honest and not pushy, they always trying to make sure my safety is first priority. I trust them with every thing related to my car. The guys are so nice.Thank you Pomps!
We purchased a garden wagon/seat for our mom for mothers day. It arrived with two flat tires. We took the tires to Pomps and they had new tires installed the same day. Everyone I interacted with was pleasant and courteous!
They got me an appointment in two days when other businesses werent even answering their phones. They were all exceedingly courteous, their prices were more than fair, and my car is running great. I even had a wonky sensor that registered low tire pressure no matter what and I thought it was a permanent defect because it continued after all other car appointments but Pomps fixed it! Great eye for detail and exceptional consideration. I have nothing even remotely negative or neutral to say...Im going with them for my next oil change and tire needs for sure.
Everything went smooth. They did a good quick job.
Pomps has always treated me the best. I have been a customer for over 20 years and have had only the best service. Thank you Pomps, thank you Bret and thank you for the great service
I have been going to Pomps for years ... I love how they take care of my car needs. I feel like they stay on top of my safety without pressuring excessive services. Highly recommend!
People were helpful and knowledgeable. Job was done quickly and i have had no problem since. If i have any problems with or need tires i will be coming back.
I am very happy with Pomps. The people are always friendly
Pomps charged me more money than they said they would and damaged my wheels.When I brought in four new tires to be mounted and balanced they gave me a price of $80. When I picked them up the cost was $100. Pomps told me that they were low profile tires and that is why the bill was more. But when calling them earlier in the day to schedule, I told them the tire size. And that was a low profile tire size. So then why was I told $80?While I was paying for them I asked if everything went okay and was told yes by the counter person. When loading them, I noticed some scratches on one of them that were not there when left. The guy told me that they were already there. He even pointed out one fly speck chip that I had previously known about as if this was to rationalize their far greater damage. Notice this was after I paid my bill? Perhaps that is how these people operate.When I got home, the old adhesive from the glue-on wheel weights had to still be removed. Yes, Pomps did not do that. I carefully removed the remainder of the adhesive and found that the paint underneath was gouged by their careless technician while removing the wheel weights. This was done on all four wheels and can easily be seen from the outside of the wheel.Not only did Pomps mislead me on the cost, my virtually perfect wheels were damaged by Pomps. Needless to say, this was a very bad experience.
Got me in right away, diagnosed the problem, and fixed in the same day. Professional and courteous.
Very efficient service. Staff showed me the rusty lug nuts that needed replacement. Will definitely consider using Pomp’s for future repairs.
I absolutely love Pomps. I have been going to pomp’s for their honesty and excellent service. I love that it is always the same workers.
Brett and his team at Pomps Tire did a great job with my vehicle. Best price and service!!
Really good shop. Use to travel to green bay to get work done to car. But they really. Do great professional work.
Pomps on Wisconsin Ave Appleton is an amazing place with a great group if workers, have all are cars serviced their for 15 plus years!!!
The team at Pomps on Wisconsin Ave in Appleton are awesome!!! I always know my car will be taken care of & never have to worry about the work done. Ive been a loyal customer for at least 10 years. I wont go anywhere else.
Great place & friendly atmosphere. I’ve been to other places where they try to rip you off but I’ve had great experiences at Pomps.
They were quick and professional. The gave me new tires and even stopped my car from shaking at 80 mph. Probably may go back.
Awesome service and very friendly and helpful staff! Cant beat the price as well!
Excellent customer care and promptness
The staff at Pomps take great care of me! They are honest and reliable. I know I can trust them to keep my vehicle safe and running smoothly.
Pomps are experts when it comes to tires. I have never had a tire related issue.
From making the appointment to paying for my service, everything was A+. Also suggested another issue, but told me it was still operating properly and that they will check it in my next oil change!Great service, no pressure!
They got the car in vary fast and did a great job
Awesome team they all take great care of not just my cars but addressing all my driving convernsm.. 10 stars from me!!!!!
I brought my Honda Odyssey in for a tire rotation and had them check one of the tires for a slow leak. They found the issue with the tire and fixed under warranty. They were ready at appointment time and completed the work quickly. Very satisfied.
All the guys were very nice, helpful, and took special care of my car... they balanced and rotated my tires VERY quickly, and Im driving in a cloud now!
Down to earth, straight forward. Great job.The guys are always very professional and polite.
Very personable and knowledgeable. Thanks!
Terrific service, fair pricing. Thank you, Pomps!
I always have had very pleasant experiences working with Pomps tire. Timely, very courteous and very informative as to any issues that were discovered during their service work. Always plan on going back to Pomps.
I always have awesome service with Pomps at 1417 W Wisconsin Av, Appleton, WI. The manager, Brett Brecklin goes over & beyond to make sure everything is done perfectly. Zach Is also very good. Again I had good service as usual. I will not purchase my tires anywhere else.
Incredible service and very knowledgeable staff. Always greeted with a smile and respect. Excellent work on maintenance and repairs.
Brett & his team at Pomp’s are exceptional!! A couple years ago we had just left the foot surgeon for an appt after my husband had a horrible crushing foot accident. They were talking amputation. I was devastated & on our way home our tire started to make a clunking noise & leaking air. It was a huge bent bolt. We were able to make it to Pomp’s on Wisconsin Ave in Appleton. I cried....Brett was so calming & said ‘We got this...it’s only a tire’! Plus my phone battery was about dead. He brought me his personal charger. We have never forgotten this ‘once in a lifetime ‘ moment at the right place with the right person at the right time! We buy our tires from Brett & oil changes, etc & always have that special bond!
Nice clean waiting area. Friendly guys who got me in same day. Much appreciated!!
Went to Pomp’s for an oil change. Very happy as usual, prompt, courteous and priced right. Recommendation would be high.
Absolutely love bringing my vehicle to Brett and his team at pomps! Trusted them for years and theyve always gone above and beyond. Absolutely fair pricing as well. Wont go anywhere else for a better result!
Outstanding experience !! Friendly, knowledgeable, courteous and reasonableEveryone was masked and had protective barriers at the checkout counter
Excellent fast service. Very courteous and professional people to deal with.
All im going to saw is there tge best in my world. You will not be making a mistake giving them business!!!
Made an appointment for new tires online that got lost. Called in and made an appointment and showed up but not in their system. Despite all that they were nice enough to get me in. Good customer service.
Super friendly service at a fair price with efficient finish times. The Pomps guys are from my neighborhood and treat me like family. I will never go anywhere else.
I dealt with both Zach and Brett, mostly Brett. He was really straight forward and didnt try to pull the wool over my eyes. I really appreciate that. I have no complaints at all. I highly recommend them. Keep up the good work guys
Tha staff at Pomp’s Tire are friendly and helpful. They explain what needs to be done and are happy to provide estimates. Keep up the good work.
Quick and easy. They also have WiFi.
Great place, clean and efficient.
I brought my car in for an alignment check and Brett went above & beyond, driving it afterwards to make sure it was right. Being in sales I appreciate great customer service and Brett delivers that
Very good service and friendly people. Got my new tires for a decent price
Great staff that helped me pick tires for my older vehicle.Only problem: I was unaware that they didnt accept checks.
Very good service, wait time ws less than expected!
They were very good at giving me a good price and service. I will continue to get my car service by them now and in the future.
They do good work
I had been going to a dealership because of the warranty. At the last oil change the dealership told me I needed new brakes. When I came to Pomps 5000 miles later I asked them to check the brakes. Brakes are at most 50% wear. You can trust Brett and the guys at Pomps. I won’t take my vehicles anywhere else.
I have had my oil changed routinely since I started driving, as well as other car maintenance and repairs when needed. Every time I am satisfied with the service. I dont know a great deal about cars, but whenever I have an issue they are able to explain what is going on as well as repairs to fix it. Would recommend to those looking for a trustworthy mechanic shop with excellent staff.
Pomp’s did a good job on my brAkes, oil change and tire rotation.
Great people to deal with sell everything from Firestone to Brigestone to Goodyear you name it they find a way to help you with the right price. Sure better than Firestone in the city. Will be bringing all my business to them for my six automobiles.
I have gotten tires here for about 5 years now and always have great advice on which ones make the most sense. They seek to help get you the right tires for your needs and not just the most expensive ones. Their prices have also been lower than others when I have had other estimates provided from my car dealership when having other service done. They are great to work with.
Very professional shop that does great work at a great price. Brett is the man!
Friendly and fast. Helped me on the side of the highway. Reasonable price for asap help
I had an issue with a tire losing air and stopped in on a Saturday & talked with Brett Brecklin. He inflated it & told me about filling them until he could set a time on the following Monday AM & fit me in at 8:00. The tire was fixed & the tire alert was set correctly. I have had no problems since. He was amazing & I have recommended your location to several others.
This morning I blew a tire on my way to work. They were able to get me in over lunch, patched the tire and made sure all of the sensors were working properly on my vehicle in less than an hour. They even moved a chair outside for me to enjoy the nice weather while I waited!
Came in today with a low tire pressure light and they squeezed me in and had me on my way! Super friendly! I will be back!
Professional, courteous, fast, and fair pricing. As always!
Efficient affordable courteous
Fast service....great opinions and prices
I have been doing business with this location for more than five years. Im treated with respect and fairly. I never feel like they are taking advantage of me since Im a woman. I have recommended Pomps Tires to my family and friends.
I work for a local Auto repair facility (our primary focus is not tires, but service and repair) - there was a rebate for Michelin tires when I wanted to purchase - not only did they transfer the tire I wanted in from Green Bay for the next business day, but they were extremely curious and accommodating when I arrived to pay/pickup the tires.I had a very dissimilar experience with two of their competitors.Well done guys!
Great service
Adam was terrific! Nice to have someone honest enough to tell you whats really going on with the car.
Great shop. Fast, friendly and knowledgeable guys. Good prices, and quality work.
I cant Thank these gentleman enough! I am home visiting my family while my husband is deployed. I had a break light and ABS light out on my truck! They were extremely helpful and spent time showing me what was wrong with it. They explained to my husband what was wrong so he knew I wasnt being taken advantage of. They also offered us a military discount!!! (Always a plus). With 2 kids under the age of 4 and a husband that is deployed I am extremely thankful for their help and understanding!!!! I would reccomend them to anyone!
They always do a great job!
Had a alignment done on my jeep wk! They did a great job and are very knowledgeable and do the job right the first time.. tire prices are a but high.. but thats why they got 4 stars
Got a great deal on my tires and will keep coming back to these guys for sure!! Recently, I got a flat and they repaired it for no charge. I couldnt get back over to the store until 5 minutes before closing time (on a Friday no less!). I felt awful for making them stay later than they had to, but they sure didnt make me feel like I had to feel bad! They always take care of me and my car.
Skilled mechanics always giving you the best price
Thank u for great service! I was getting the run around from Les Stumpf Quick Lane, saying theyd get my tires the next day, nxt day, etc. So I called Pomps. They got my Pirelli tires for me the same day I called! They were nice, professional, and when they said theyd return my call, they did. Thank you
I needed new brakes urgently. Even though they didnt have time in the schedule, they squeezed me in and got it done.
Knowledgeable, professional, reasonable pricing.
Excellent service!
I had a quote from another garage to get my car repaired and went to Pomps and it was less than half I would recommend Pomps to anyone
Was treated very well. Very helpful.
Would definitely recommend them! Very accommodating, I had 2 other services that I knew were needed & they were able to do them in the same day as my break replacement.
Good price . I would recommend anyone to go there.