I went in today with my sister and we both left with horrible nails i got acrylic nails asking for lavender powder with a 3D white flower they did not have lavender made me trust them they did i ended up with a color that didnt even match the example they have at all! not only that but i think the boss or one of the workers that usually greets everyone came to my face and had an attitude and was completely rude saying its lavender when it definitely wasnt i was calm and told her that color wasnt correct she then told me you take the color or you get no nails the color i ended up choosing looked light on the example and turned out a whole different color not only that but they made me believe they could do the design i left with stickers as a design? the filling was horrible too and the lady that did my nails looked very un experienced my nails are crooked she messed up her needs multiple times my nails look like theyre un finished i had such a horrible experience i was charged 65$ for my horrible acrylic nails and toes done the lavender with 3D flower is what i wanted and instead got a pink and stickers My sisters filling was horrible and they didnt even have the correct colors
One of the best places in apopka and around to get a pedicure. They never rush no matter how busy they are. The establishment is very clean and the ladies are always professional abd polite. This is our new favorite place. I highly recommend an appointment. You can easily make an appointment online and they even have a loyalty program. Check them out!!
It’s only been a week & my manicure “Deep Powder” is already chipping off. How? Because my nail tech first off didn’t remove all my previous nail powder from before & decided to just use the drill. Which burned on my nail. Only coated it once. Why such a rush? You had people waiting but you’re sopuse to take care of those who you have in your chair! Not only that but the manager/owner the one who’s always greeting & sits in the first chair. Decided to yell at my sister “choose a color or get no nails” because she was requesting a color that’s in there “color showing” that they give you to look for a color but yet when she asked for it they would give her a whole different kind of shade. Very disappointed at this place!!
Henny did my nails and I just love her. She listened to exactly what I wanted and doesn’t try to push what she wants on you. I am about to move an hour away and I will still make the drive every 3 weeks to her because she is that awesome 💝
Kim and Henny always do an amazing job. The ladies (entire staff) are always a pleasure to be around
I have been there twice my experience was very goodWill recommend this shop to anyone and my friends.
I paid $55 for a set of acrylic nails with gel polish. They were really thick, and I had two pop off within a week of getting them done. I also had one completely rip my finger nail off. I would not recommend this place to anybody.
Always a great experience for me at Ruby Nails! I love making my appointments with the owner Hanny. Ive been going here since I moved to Apopka 4 years ago and Ill continue to give them my business! Thank you for all you do for me!
It was very clean and relaxing. Only downside is they use old nail polish that chips the next week. The polish is dry and old.
It is the best place in town! All the ladies do great work every time! Thank you ladies!
I have been coming to this location for years and it is better then ever! I feel very safe coming here even though we are in a pandemic. Hanny is great! Thank you.
Really great and friendly service! Amazing pedicure! Highly recommend
I would definitely recommend going here! All the employees are so nice! And they do a great job on the nails! And they are very clean!
My first visit to Ruby Salon & Spa. Excellent experience! Tina did the dipping process. She is a great technician. Perfect nails in less than 45 minutes. And its close to home in Errol Estate. Thank you, Tina! I will be back!
Great salon. Had a fabulous pedicure here. First visit but will definitely be back!
I loved it!! i gave the lady an amazing tip.
Great experience, clean, great massage chairs and friendly staff
2.5 hours for a fill and eye brows is crazy! The lengths are completely different and they are crooked also. I will not be back!
Ive been going to Ruby Nails for many years. The staff is courteous, friendly and will always work to fit you in anytime, same day. They also accommodate walk-ins. Great place to get a manicure 💅 and pedicure. Hanny, Tina and team are the best.
It was fine getting the acrylic nails, but taking them off was a nightmare.
My daughter and I came here for pedicures for the first time and had a wonderful experience. Will come back again.
I am a huge clean FREAK, This place demonstrates the cleanliness any OCD person would love to surround themselves in. Professionally mannered and services are as fast as one can predict. Prices are well within affordability!!!
This place is a very caring environment and did a great job. I will be returning soon
Love it been there 3 times already very professional and awesome service
My niece and I came here for a special treat and were both left very disappointed. We started with the intention to both get manicures (her a full set, me a gel) and possibly pedicures but both of our manicures were so bad that we just left. My manicurist was nice but didnt stay in the lines and left my hands feeling rough and unfinished. My niece asked for matte but didnt receive it and also ended up with rough, chipped nails. In the end we simply left and will go to a different salon to finish the job.Very disappointing.Oh - the staff dont wear masks until theyre in front of customers. Proceed with caution. Eek.
I have been going there for several years. All the ladies do a wonderful job. I especially feel they have one of the cleanest nail salons I have ever used this is so important at this time.
Ruby Nail & Spa is wonderful! Everyone is fantastic, especially Hanny. I’ve trusted her for years and she’s never let me down. She remembers my preferences and is very detailed oriented. My dip nails always get compliments! I can’t say enough positive about my experiences.
The nail tech is great! Shes professional and friendly.
I have been going to Ruby Nails for over 15 years and it is the best nail salon. It is immaculately clean and all the staff are very polite and professional. They are always trying to improve and add something new. Hanny, the manager, is wonderful. I would never go anywhere else!
Hanney has been doing my nails for years! Shes quick, efficient and caring. Always offering the new style of nails while caring about the condition of your nails.The shop is clean and she surprises us regularly with new paint and accessories.The music she plays is relaxing and upbeat.She gets all stars plus some! I really enjoy going there 😊
Changed nailshop about 4 times and this was my final place to go. The ladies are very professional and they make sure you like your nails before they finish. I would highly recommend Rubys Nail & Spa. Good Job Ladies Keep Up The Good Work.!!!
I have been going here for a pedi since 2016. Tina is my usual tech and I am so pleased with their services. They are very friendly and quite efficient while doing a great job!
Very short foot rub no razor or scrub really.
Did the middle pedicure, had Lee. Very good, legs feel brand new. Also love the owners!
Always look forward to having my pedicure done with Hanny.Thank you Hanny for a beautiful pedicure. The best in town. Maria
I love these ladies. Period. I’ve been going to them for a year now after frequenting other local salons. Fast and friendly service and I highly recommend.
If I could give them a below one star I would. I went in for a powder gel manicure. First of all I know there is a language barrier because all of the nail techs spoke was Vietnamese. This is the VERY WORST manicure, I would not even call it a manicure, I have ever had. DO NOT waste your money.....like I did. The punch line, I used my credit card and the receipt showed only the total with tip which came to $72.00, what a joke on me. Never again.
I just got my nails done 3 days ago and my nails have already started to pop off. The lady that did my nails did not do a good job. She did not do them how I wanted them to be done and I had to correct her multiple times and her license to do nails was expired. I do not recommend this nail salon to anyone.
Very disappointed. Staff was not friendly, literally just a price tag when you go in. Lady who did my nails, I tried speaking and having a conversation but would ignore me. Asked her just to take the powder (sns) that I had off. I left with the powder still left on my nails partially and she filed my nails crooked. Just very upset. Not going back again and I don’t recommend.
The salon looked very bleak and stark. I believe it is in the middle of a remodel but it didnt look very inviting, especially with the Exit sign dangling from the ceiling. Temperature was very warm inside the salon. Hanny ran my water and then laughed at me when I said it was too hot. She also laughed at me when she hurt me by digging into my toenail. Hanny also shut off my daughters massage chair because it was too loud. No thanks, I wont ever be coming back.
I have been going to Ruby’s for 13 years. They are the best nail place in town. Hanny does a great job each and every time! Highly recommend!
I have been going to Rubys Nails for years. Hanny is the one who does my nails she does a fabulous job. I have never left disappointed
Tried dip for the first time and it came out worse than I expected. Messed up the dip on my pointer finger nail up and tried to say it was just the color. She had actually filed it down too far and the nail was showing through. When I asked her to fix it she huffed and put more polish on it then threw my hand back at me. Asked her to keep my natural nails long and she ended up filing them all the way down. I had to clean off all the mess she made when I got home because my hands were covered in missed polish and powder. Will not be returning. Not worth the time and money.
I go with my partner in crime and we both love this place. We arrived 15 min before our appointments and they took us right away. Best leg massage, clean and alk are so friendly even though we are partial to Tina.
Fast and friendly. Always satisfied with h my nails. Tina is great.
Very attentive and thorough. Felt cared for. Nice job.
Linda was excellent. She took her time and I appreciate that kind of service.
I usually don’t leave bad reviews but I had to say something about this place. My fullSet didn’t even last a week and absolutely looks horrible. I have been getting my nails done for10 plus years and have never had this problem.
Great pedicures by Hanny! I cant find anyone better!
The WORST experience Ive ever had! I brought my sister and 3 nieces in for pedicures and full set of dip for me. The pedicures were rushed, which made no sense since we were the only ones there (should have been a sign), they made my niece bleed and my nails were AWFUL. Argued about what polish I wanted, (arent I the customer??) so nasty that I gave in to what she was demanding just so I could get out of there. Polish came off by day 2! Nails are uneven, lopsided and polish is cheap. I will NEVER step foot in this store again, they are rude, pushy and could care less about what you want.
Very friendly staff, clean, and comfortable. I would return any day of the year for a pedicure + sand scrub.
Always great service. I highly recommend Ruby Nails.
It could be the worst place Ive ever been. Bad attention! Call to ask the cost of a manicure they said 14 us, at the time of paying the same girl who attended me charged me 25 us. I had to leave but nevertheless call the site to speak with the manager the answer was HE IS NOT HERE I DO NOT KNOW WHEN HE COMES. The lady hung up the phone, tried to call 3 more times and always hung me and spoke supremely rude mind especially one of their employees, her name is AMY. I do not recommend this site. I felt stolen.
Went there a week ago I wanted a full set acrylic. Nail tech talked me into the dip powder which was $15 more than the acrylic saying it will last 3 weeks.. it did not my nails fell off very easily within a week. Also as I was getting them done I felt very rushed because another customer was complaining and was waiting for the lady that was doing my nails to fix her pedicure. Will never be back. Youve lost my business.
Very courteousTalented craftsmanshipExcellent painting skills
Love it they were so nice and they made conversation with me!
I am always happy with the friendly service at Ruby nails. I have been using them for my nail needs for over 15 years.
Been here 3 times now in 2 months figured 3 time might be a charm its Not my pedicure sucks my paint job is a joke an the girl who does my pedis always has an attitude not to mention she cut me once!! I guess 3 strikes ur out back to my old place!!
Very clean, friendly, and Mike does a great job. Its hard finding a good nail place and this one is great!
They need to work on their customer service. I call ahead every time I go in, they tell me Oh no wait, come in, come in. When I get there it never fails I always wait close to an hour, hour and a half. The first time I went almost 2 months ago my nails were absolutely flawless, but as the months go on my nails start looking worse and worse. They are covered in bubbles and the guy messed them up while putting the clear coat on, so instead of redoing the color he just flattened the paint back out with the clear coat brush and it looks absolutely terrible. They are also not very friendly with children at all!
Awful. I made an appointment for my family and told them we would be in a hurry. Of course we get there and have to wait. And wait. I realize this is typical of nail salons but it still annoyed me. Finally they started working on us. It wasnt especially hygienic in there. I wasnt sure if our tubs were clean and I spoke up and of course they said it was clean. When my son got out all they did was rinse it and then another lady put her feet in. No cleaner.When I went to pay they overcharged me for what I was told on the phone. When I tried to argue they lied about who I spoke with the night before and then told me I misunderstood.All of our nails look amateur hour. Anyway, never again. Not sure how they win awards or stay in business.
Love the experience, Hanny is so nice and knows how to treat customers, i didnt have to wait long.... was satisfied with the finish product.
I’ve been going to Hanny at Ruby nails since 2006. She is the best!
Hanny dose amazing work.
Lyn did a fabulous job on my nails and pedicure. Thanks Lyn. See you soon.
I always get my nails done here! Very clean and the staff are so nice!!!
Great visit as always....
They suck. My nails are horrible. Never again, do not recommend!!
Worst pedicure I ever had and I wont be back. Did not get what I paid for.
This nail salon is one of the best in apopkaI have been going here almost ten years Hanny the owner is the best pays great attention to her clients and is very sweet I love her and recommend her to my own clients Im a hairstylist by the way the salon is clean and the staff is very nice love you Hanny
Excellent service!
Hanny & Tom are the best.
I won’t be going here again. They basically force you to upgrade whatever you asked for. I got gel on my nails and after 5 days the clear coat chipped off. Not worth the money for the service you get.
It was very messy and not what I asked for
I will never go back
A new tech
From my nail place!!