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Ten Ten Auto Service
4312 Ten-Ten Rd, Apex, NC 27539, United States
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Ten Ten Auto Service

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Li
Review №1

I own a 1973 Corvette with 64,000 original miles. It has its own attached garage and I treat it like a forth child. The AC has not worked this year. Another mechanic fixed it and recharged it last year but even then it did not work too well. I heard about Ten Ten Auto from one of my Corvette friends. Since it’s only 5 minutes from my house I decided to give them a try but I was extremely apprehensive. So I dropped my baby off and went home but being the person I am I decided to go to the gas station next door to them to spy over the fence. I saw the car in one of their bays and a young man put a fender cover nicely over it as to not hurt the paint. Later they called with an estimate and said they could order parts for tomorrow. Well tomorrow came and I brought it back. Not only did they re-rewire it correctly so there is no more clicking under the hood but it blows cold air more than my newer SUV. I frequent car shows. Knowing that, the owner made sure everything was neat as it would be in 1973. I belong to two corvette clubs and the American legion cruisers. This was yesterday and already I told a bunch of people at today’s cars and coffee.Update: Took my corvette for the shocks, starter and replace the alarm horn. Again perfect. I purchased the original parts and it took them half a day to install. Additionally they repacked the wheel bearings and tightened the hubs up for me.

Ad
Review №2

Dropped off Sunday June 27, at night. Tuesday evening, still have not heard from them. I gave my number on my night owl form and wrote it again below in sharpie under instructions. Plan to pick up tomorrow and take it elsewhere.ETA: June 30th, magically I was called on the number I wrote on my form 2x and in sharpie but unfortunately Edie (sp?) wouldn’t let me get a word in edgewise. I finally was allowed to speak to a technician and while their plan was to sell me the same fix I’ve already received, I think I finally spoke his language and hopefully they’ll actually look into the electrical, fuse and other issues I’d previously noted and requested. This, only after spending the better part of an hour on the phone with them today going back and forth….We shall see. Will keep you all posted.ETA: July 6th received a call and was told again they’d do the same fix as before. Discussed again and suddenly they needed to re-evaluate (like they had said days ago).July 9th received a call and was told all was fixed. When I asked about specific items, I was assured that yes, they were fixed. I asked what the problem ended up being and the answer was vague at best. I requested he double check and waited on hold. He came back and said actually no, none of the items had been fixed and they had no clue how to fix.So after 2 weeks, a complete runaround and no car, I picked up my vehicle exactly as I dropped it off.

St
Review №3

Could not have been more satisfied with the work completed. Jerry and the team were very quick to repair the issues and always kept me up to date with the status of my vehicle. Upon picking up my car everything repaired was perfect. Will definitely return to Ten Ten Auto for any future issues I may have.

De
Review №4

Made inspection even for my motorhome. Easy and quick! Thank you!

Qi
Review №5

I had a bad experience at Apex Transmissions where I was charged for a new alternator that ended up being bad and fried my battery in the process. I was left on the side of the road and Ten Ten auto took care me ASAP while apex transmissions made me wait 3 days. I would highly recommend this place and if your female like me, you dont have to worry about being taken advantage

Pe
Review №6

Ten Ten Auto Service is a great location to get your AMSOIL Synthetic Oil Services dome in Apex, NC. They have a great assortment of AMSOIL products to service you with.

Ki
Review №7

Got new tires, went with their recommendation. Loving my tires, also had them replace that sensor at the gas tank! Love that check engine light is gone!

Ra
Review №8

Great service, clean environment and nice employees.

Ro
Review №9

They fixed an electrical issue that the dealership couldnt on the first try. While the dealer tried 3 times to fix and couldnt.

Do
Review №10

I have an old F-150 that we use to haul trash and large items. It broke in the yard. I had an idea what it was. It was the ABS module (actually the pump but you only can buy the module). I paid $85 to tow it. Ten Ten gave me an estimate of $4200 to fix a $2,000 truck. That said I wanted a pulled part that they valued at twice what it cost and most important they wouldnt guarantee it would work to drive it off the lot. I paid them for the estimate. I towed it to the second place and will let you know how they do.

Ru
Review №11

I needed an inspection. They were able to schedule me in the same afternoon and completed the inspection in a timely manner for a fair price. Will definitely be back for my auto service.

Ra
Review №12

The best auto care ever! Coming here is always a delight (and my 4 kids even agree!). They are honest, helpful and kind, and we have been with them since they opened!

Mi
Review №13

Great fast service! Thank you for your excellent work!

bu
Review №14

Just moved around the neighborhood and trying to find good reliable car shop. Found this decent and honest business, which I do have really good experience so far. Excellent customer service and I will recommend to fix your car here.

Fe
Review №15

Was very persistent with the instructions given since I had a Monitech device installed. The staff completely ignored anything that was said after being assured they have the experience. THEY DO NOT!! If I could have babysit my car I would have done so!! Besides given the flags they have there, ABSOLUTELY NO THANK YOU!! Good luck though with lost business

Le
Review №16

Fair price, impressed with printout of future repairs needed

Jo
Review №17

They charged me for a diagnostic service and couldnt find anything wrong. Took my car a week later to GMP automotive and they found the problem immediately.

La
Review №18

The team at Ten Ten Auto is great! The customer service is always great (responsive to emails and great in office too). They have always been realistic with advice on what is needed and what is recommended. As a female, I dont feel like I need to take my husband to get the straight answer from them. Great people doing great work! Ive recommended them to family and friends and all have had similar experiences.

Da
Review №19

Great service and communication! Very satisfied.

B
Review №20

Taco truck at convenience and old rod snap at shop.

Ni
Review №21

I have been doing business with Ten Ten Auto for over 4 years. Jerry, Josh, and the entire staff are competent, reliable, and very fair. This business has earned my trust. I have not only been pleased with the service provided, but have great confidence in the service recommendations and quotes they provide me. Having a mechanic that I TRUST has been invaluable! It gives me great peace of mind knowing that all of my family drive vehicles that Ten Ten Auto has serviced. I highly recommended them if you are looking for a trustworthy mechanic.

Ju
Review №22

There are not many shops that I would recommend, But this place runs like a well oiled machine and they are good at what they do!They service American cars, European autos,And have skilled people that work on classics also.From inspections, to oil changes, to regular maintenance, to major mechanical failures, this is the place to go!They also do very in depth front end of alignments.

Da
Review №23

Jerry and his team are the greatest. Honest, courteous, competent. Ive been taking my cars to Ten-Ten Auto for ten years now, and I dont go any other place. I cant speak too highly of them.

Lu
Review №24

I thought the term honest mechanic was an oxymoron until I came here. This is the only place I trust to tell me the truth and fix things right the first time.

Br
Review №25

2021 update- another great experience. Edie is always so accommodating, informative, and the work is done quick at a fair price.Best shop around. Always going above and beyond at a very fair price.

De
Review №26

Really reliable, good service and reasonable prices

Al
Review №27

They are pretty down-to earth and didnt charge too much for what had to be done. A convenient location, as long as theres not traffic. Consider picking up your vehicle in the morning as to avoid traffic shenanigans. Other than that, great place.

Wi
Review №28

I have lived just down the street from this place for years, but only took my car here for the first time recently. I had an issue with my brakes and took my car to my regular mechanic, who said it would take about a week and a half to order parts and complete repairs. I called around a few places to see if it could be done in a few days instead. I spoke with and eventually worked with Chris at Ten Ten Auto Service.I received a cheaper quote from another local shop, but they asked me almost nothing about my car, the problems I was having, or the necessary parts that might be involved. Chris came across as knowledgeable, fair, and explained the available options then recommended what they could do for the best value.I dropped my car off a bit after 4PM and Chris called at 8AM the following day to let me know theyd stayed late and it was available for pick up.HIS OVER THE PHONE PRICE QUOTE WAS DIFFERENT THAN WHAT THEY ACTUALLY CHARGED! BEWARE, these guys charged me less than what I had already agreed to pay after the work has been performed. (I couldnt resist the all caps hope no one just scanning reviews misses what actually happened here). This was exactly the opposite of what Ive come to expect from mechanics.Again, they arent the cheapest in town, but bargain shopping for brakes sounds about as sensible as bargain shopping for a tattoo. They were, however, a several hundred dollars cheaper than what my regular mechanic quoted me and I am confident in the work they did. Also, Id expect the cheaper quote I received over the phone from a different place wouldnt be what Id walk out the door paying there.Excellent and prompt service; dont think Ive ever felt as good about paying a mechanic.

Ch
Review №29

I usually get my propane tanks filled here and thought it would be good to have my girlfriend bring her car here since it is local with a good reputation. The experience of getting new tires and alignment went smooth. The state inspection however went completely awry. Her car ignition was fine going into the shop but came out with the ignition stuck in the on position and the key locked in place. Yes ladies and gentlemen, the car was given back to her running with no way to turn it back off except disconnecting the battery cables. Luckily my neighbor was available to help since I was traveling for work. I understand the car is going on 8 years old and there is a record of the Chevy Aveo having this issue but her model was not included in the recall and there have not been any issues during the entire life span of the vehicle until now. The problem I have is not so much with it breaking while in the shops possession (interesting coincidence) but how they handled it. Towing the car back the next day... What they charged my girlfriend for looking at the car that was damaged while in their possession and for the part that they thought needed to be replaced but started working again; it came out to over 50% of the total cost to just replace the part. Had that information been communicated when the ignition started working at their shop again, we would have opted for them to simply complete the repair and be done. We want to save money on older vehicles where possible while keeping them running. Although they say they try to help save you money they are still in the business to make money and that is very clear. I will reserve further comment until after I speak with them again because obviously this part is no longer going to last in place and will have to be replaced at some point.

Da
Review №30

The team at Ten Ten Auto is absolutely the best! They have saved me money time and time again. If you are looking for an honest, straightforward mechanic that you can trust, this is definitely the place for you. They have always done excellent work quickly at reasonable prices.

Ca
Review №31

Great service. Fair prices. I know that I can trust them.

Ke
Review №32

Very courteous and professional. The lady working the front desk is very nice and helpful. I took my truck there to get an inspection and it will now be my go-to repair shop. They know what they are doing and get you in and out quickly. Highly recommend

Tr
Review №33

GREAT experience with Ten Ten Auto. Great people and will definitely be going back. Gave upfront pricing on everything recommended for my car. No pressure to do more than what my car needed. Constant stream of people coming and going who seem to be return customers and all very happy about their service. We just moved to the area and found our go to auto service. Very happy customer.

Br
Review №34

I like them. They seem honest and get the work done. Good pricing.

Ro
Review №35

I brought my car top Ten Ten after getting an estimate elsewhere for over $1,300 to repair my leasing power steering system.The reason I brought it in was a check engine light, Jerry and Mark got me out the door for $900 fixing my check engine issues, my power steering and changing out my transmission fluid.It is clear this shop is honest and interested in doing the right thing.I will be back despite a 20 minute drive because an honest mechanic is gold and these guys are the best.

Ju
Review №36

My experience with 1010 Auto has been excellent every time I have been in there. They explain every thing they have done and why. They dont dont try to take advantage of me because I am a woman. I will continue to use them and recommend them to all my friends

Er
Review №37

They one of the best places. To get car, truck or atv serviced. Jerry is a Pro .

Ed
Review №38

Professional, fast, honest service. You can leave with a piece of mind that any repairs have been completed 100%, without any shortcuts. Excellent communication. We recommend you take advantage of the top notch service at Ten Ten Auto Service.

Ha
Review №39

Ive been using the services at Ten Ten Auto Service since they opened and I have yet to be anything but super satisfied each visit. The guys there know their stuff and they always seem to be able to work me in if I need something done ASAP. I carry all my vehicles there for service and I would highly recommend Ten Ten Auto Service for your vehicle repair needs as well.

de
Review №40

Took my built 93 s10 to Ten Ten Auto, first visit. Friendly staff, competent mechanics and fair and honest pricing. Highly recommend this shop for all of your auto repair needs.

Ja
Review №41

Had my truck worked on and taken care of. Service was fast professional and reasonably priced. I normally do all my work myself, but their service is a tempting respite from that

Jo
Review №42

I live around 1.5hrs.away.had a bad brake problem arise while in apex.called them and let them know my situation,they immediately worked me in even driving me back and forth to the job i was doing while they were doing the repairs.brakes are working excellent again and the price was very fair especially with the fact they went way above and beyond to help a new customer.would encourage everyone to use this repair shop.thanks ten ten

Ap
Review №43

I have been taking my cars to Jerry since they first opened. I feel confident that I am getting the best service here. Jerry is always willing to help and go the extra mile. I highly recommend Ten Ten.

Al
Review №44

When we moved to NC 6 years ago, we went through 5 mechanics before Ten-Ten opened. As long as Jerry is there I will not be taking my truck anywhere else. Good service at t good price and a good job every time.

Da
Review №45

I have just moved to the area and made an appointment to have my car inspected. I checked in at the front desk and before I could even get comfortable with my book in the waiting area, my car had been inspected!Person at front desk was so nice and friendly as was the person that brought my keys back to me.Great vehicle service and customer service. I will definitely go back!

Li
Review №46

Ive been bringing my vehicle to Ten Ten Auto since it opened several years ago. The service is consistently competent, courteous and quick and the prices are fair. I highly recommend them!

Ja
Review №47

Very awesome, reliable and honest place that gets the job done for an affordable price. Was recommended here by a friend and will continue recommend 10 10 Auto to everyone!

Mi
Review №48

Jerry and Mark are the best. I have had all sorts of repairs completed at Ten Ten and have never been disappointed. This should be everyones FIRST place to take their vehicle when its misbehaving OR when it needs maintenance.Great business!

Ch
Review №49

Wonderful experience. Ive had Ten-Ten and Jerry take care of all my autos and they simply are heads above the rest. I originally came to them after an issue I had with Merchants who was unable to fix a problem. Jerry and his crew took care of that problem and have provided me excellent service ever since. I cannot recommend high enough.

Za
Review №50

Truly a five star operation. These guys fixed a problem that another shop couldnt. AND they went out of their way to fix the other shops work. That is extremely honorable! (Who fixes someone elses work in this day and age?). I trust these guys, and I think that says it all.

Ro
Review №51

Just an oil change and state inspection on my 96 Chevy S10, my workin truck. Scheduled a time to bring it in the same day I called. :) left the truck and ran some errands. The truck was ready before promised and the cost was less than I expected. Good work, fast, and not expensive. What more could I ask

Me
Review №52

The owner, Jerry, is amazing and Mark at the front desk is great to work with!! Jerry and his crew always provide top-notch service at the best possible price. I walked into their shop the 1st time based on a review I read on our neighborhood website & have been very pleased with them ever since. Would highly recommend them for all your automotive needs!

Vi
Review №53

Our Family has been coming to Ten Ten Auto for the past 10+ years. We trust our lives to these folks. They have very fair pricing, Always looking for the best deal at the best price for parts, saving you money and never compromising quality or customer service. These guys are so sweet. I never feel stupid here, like other places Ive been in the past, At Ten Ten Auto They explain everything and always answer all of my questions, They truely are the Friendliest bunch of people around, all local to Holly SpringsSprings/Apex areas. Super knowledgeable . And as busy as they are, they can work with just about any schedule. Thanks Ten Ten Auto for keeping the Landry Family Safe for All these years!

Gr
Review №54

Great service & honest. Family owned so you can trust them and talk directly to the owner. Everything from AC to Transmission to Oil Change. See Inside on Google too...pretty cool.

Mi
Review №55

Knowledgeable and honest. I highly recommend Ten Ten Auto.

De
Review №56

The best autoshop experience Ive ever had. The staff were all very friendly and seemed very knowledgeable. The waiting area was clean and had a few nice couches with water, soda, coffee and a TV. I always dread autoshop waiting areas but this one was really pleasant. Plus I got in and out in under 30 minutes for an NC inspection.I would recommend calling ahead/scheduling your inspection but I only called ahead by about 2 hours.

Da
Review №57

If you are in need of a true diagnosis, when others have failed, or have come back with something that just doesnt feel right or seems to easy as well as overly expensive....If you are wanting great service, quality work, and at a reasonable price, then Ten Ten Auto Services is thee place to have your car serviced. Jerry and his team are very professional, and they really know their way around vehicles. I can highly recommend them, and will continue to take all of my vehicles to them.

Ma
Review №58

I have been going here for a year now about once a month. I rent a vehicle out that needs serviced often. Since I rent this vehicle out I want to make sure it is safe and therefore ask them to check everything and service anything needed. They VERY rarely have any additional services that they recommend. They have even talked me out of getting services sometimes saying that I can save the money, since its not needed. I think that this shows huge integrity on there part. I am giving them permission to up sell me and they dont take advantage of it. Their prices are basically the same if not lower then other locations and they do a great job every time. I have never had to come back to fix something they just worked on.

St
Review №59

I stopped in Apex on my way to the NC coast. Had noise in the wheel and problem with the brakes. These guys took us in at about 3 p.m. and said they would get the parts and get the car back on the road that evening! As it turned out, I found a place to spend the night and picked the car up early the next morning. These folks are amazing! Their facility is very nice and well run. If you live in the Apex, Holly Springs area, this is where you should take your automobiles.

Ne
Review №60

Jerry and his crew are a pleasure to work with. They recently replaced all their lifts and added a new Hunter alignment machine (the best around!). Jerry is willing to take on any task, big or small, and its always done right, on time, at a fair price. His shop is the only one I take my autos to.

me
Review №61

Great service. Great prices. Great people. What more can you ask for? Oh yes, clean waiting area with wifi, water, coffee. and TV!

Al
Review №62

This is the best and most reputable auto repair shop in the Triangle. The service is professional, courteous and cost effective. My vehicle is 16 years old and runs like a new one thanks to 1010 Auto.

Th
Review №63

I cant say enough good things about Jerry and his operation. He takes my issues seriously, and wont quit until he gets everything right. Several times he hasnt even charged me for something like a quick adjustment. Hes got a customer for life!

El
Review №64

Great job on my state inspection. I had coupon for this to be done for Free!

Su
Review №65

Great customer service. Great updates with a text link. We come here usually to fix flats and state inspections.

Je
Review №66

Ten Ten Auto was fast and effiecient. It was clean and it was easy to wait for my vehicle with two of my kids. They were more than fair about price and didnt try to sell me on something I didnt need. Everyone there was friendly. We will be going back for all auto repair needs.

Ch
Review №67

I showed up on a Sunday to drop off my car because I knew they were closed. The owner just happened to be there and said he would take care of me. It was just a minor repair (battery replacement). He replaced my battery that day. I will always bring my car here from now on.

To
Review №68

The BEST auto repair service in North Carolina!!! Jerry, Josh and staff work on my company vans and personal cars. They will not rip you off for unnecessary repairs like the other repair shops for sure. Give them a try,ThanksTom Hutchison

Me
Review №69

Convenient: Jerry was very helpful and accommodating. I would highly recommend this auto service shop and will use their services again!

Le
Review №70

Fast friendly and fair. I won’t consider any other place.

JP
Review №71

Hands down the best shop in the area. Honest mechanics and fair prices. The way it should be everywhere else, it thankfully is here.

Do
Review №72

Always excellent service. Trusted shop, I wont go elsewhere.

Sh
Review №73

Once again they did it . I take my 4 cars to ten ten auto all the time and they do it right from the first time . Do not forget their low fixing cost and they way they great you . I call ten ten auto the family store to get your car fixed.Thank you Jerry, Mark and every body working at the shop for looking after my cars and going the extra mile .ThanksSamy and the familys

Ma
Review №74

My serpentine belt came off this morning on the way to work and I limped it into Ten Ten Auto Service. They got me right in, diagnosed the problem, ordered and installed an new idler arm, and got me going again. Great customer service for my unscheduled visit. Reasonable price as well.

Br
Review №75

Outstanding customer service they do excellent work they always strive to help out the customer in any way they can

Ra
Review №76

Have used Ten Ten Auto many times with several different vehicles. Have always been satisfied with their work and felt their prices are fair. Would definitely recommend them!

th
Review №77

Outstanding service. Jerry and his crew are top notch and can fix almost anything. I had an issue with the rear end of my 4 runner and had gone to Merchants. They said for me to check junk yards for a used rear end as they cannot fix it. They said they replace rear ends with used ones all the time. Estimated amount 800 plus the cost of the rear end; if I could find. A friend suggested Ten Ten auto and they fixed the problem for under half the cost and its running perfect. There is even a warranty for 24 months. Ten Ten Auto is the shop that I have full confidence in and dont walk away feeling Ive been ripped off.

Ro
Review №78

One of the best shops ever! They fairly priced, give great service for the money, cant ask for a better value.

Ga
Review №79

I always feel that we are given the real story and their recommendations are not always the most expensive. I will keep going to Ten Ten.

Ch
Review №80

Quick turn-around on a tight deadline, and good and thorough work.

La
Review №81

Great honest service by nice people! Would highly recommend!!!

ro
Review №82

Ten-Ten Auto Service has always offered professional customer service and never once tried to upsell me on services I didnt come in for. I trust them because they offer great service at a very fair and reasonable price and will continue to have my vehicles serviced there.

Pe
Review №83

Excellent service, they know how to treat the customer .Very satisfied with the attention to detail...

Ma
Review №84

My go-to place when I need something fixed. Did a great job on a trailer of mine and turned it around very quickly. Owner is a stand up guy.

Lo
Review №85

Josh and Jerry are true professionals you can trust to do a great job. Will always take my jeep wrangler to Ten Ten Auto for service.

Ke
Review №86

Fast and fair repairs

Er
Review №87

Fast, efficient, and affordable. Entire staff treats is very approachable and willing to explain all issues.

Er
Review №88

Really appreciate Jerry, Mark, and the crew here. Highly recommend!

De
Review №89

Outstanding customer service and fast service!

In
Review №90

We have been taking our cars to Jerrys shop for year always got professional and friendly service. will recomend to friends.

Ke
Review №91

I have been taking my many cars here for years. They have always been professional and extremely honest. I wouldn’t take my cars anywhere else but here.

Go
Review №92

I stopped going here for a good reason, they are liers and cheaters. They want money and will try to play you like a fool. I went in to see if they could help with my door ( i took it apart) and he told me it would cost over 500$ and he needed to sauder the plastic? you dont sauder plastic !!!! how ignorant can you be, all i had to do was lift the door over the frame piece and push it back in... they wanted 500$ for a few minutes of work. Worst place ever, would not recommend to my worst enemy.

RJ
Review №93

Scott the service adviser & Josh the lead mechanic are a great team! Always my go to guys!

Pe
Review №94

Quick, honest and professional!

To
Review №95

It is refreshing to deal with dedicated professionals that excel in every aspect of their business, and are courteous to a fault. I wouldnt think of taking my business anywhere else.

Cl
Review №96

Honest mechanic and stands behind their work.

To
Review №97

Great service! Just what I was looking for! Friendly and Professional.

Ma
Review №98

Friendly, economical and honest ... whats not to love

Ri
Review №99

Great service all the time. When dealers cant figure it out, jerry always has a answer to the problem.

TC
Review №100

Dont ever go here. This people are scammers. Very dishonest.

Information
43 Photos
100 Comments
4.7 Rating
  • Address:4312 Ten-Ten Rd, Apex, NC 27539, United States
  • Site:http://tentenauto.com/
  • Phone:+1 919-367-6433
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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