Love these guys, were quite busy, I simply pulled up, they got me in and out inside of 30 minutes!! Who else can do that?
I have been going here for 3 years never had a problem great customer service.
Dennis and his son Jordan are great and straight shooters. Ive been going there for years. Another shop down the road told me my rear brake pads were at 2mm and needed to be replaced really soon. I was leaving for a long trip and didnt have time to get them done, but I did so by Fast Lube for a pre-trip inspection, and to check the rear pads. After going over the whole car, Jordan came back to me to tell me the pads were great, at 5-6mm and took me out to the shop to see for myself. I wont go anywhere else.
I was on my way home when I ran something over and my shroud began to drag. Luckily, Fast Lube Plus was a short distance ahead. They were able to get me in right away! The tech pulled off what was completely destroyed and reattached what was salvageable.. Great customer service overall. Would highly recommend! 10/10 🙌
Excellent service. Great location. Good hours. Will go here again.
This is the only place I bring my car for an oil change! They are amazing!
Great service! Always take my vehicles here.
Fast Lube was fast as the name implies. Great service and honored coupon. Friendly, courteous, checked fluids, air filters, and wipers which I do and was not pushy about other services. I will definitely return there with two vehicles that I use full synthetic oil in.Great Job
I have had my vehicle serviced here for years. They do a very good professional job each time.
I have been using the Fast Lube Plus, Apex, NC location for quite awhile now. Dennis and Donavan are the 2 guys that assist me with general maintenance. They have both always been very courteous and respectful. They are pretty quick and they let me know what needs to be done now and also keeps me informed of what needs to be done in the future!
Good vehicle and customer service. My family takes our cars here. Would recommend.
Been a customer here since I moved to the area a couple years ago, and definitely the best service I have ever experienced. Staff is very professional, friendly, and always honest. I highly recommend using their service the next time your vehicle needs maintenance.
Great@usual,very professional&courteous..
Dennis and his team have always been incredible. I have been a loyal customer at this location for the past few years, and will continue to be one!
These guys are always quick and helpful. They also dont recommend useless services or jack up the prices. Ill keep coming back!
I have been coming to this shop for past 5 years and will continue to do so. The owner as well as the employees are very nice, professional and do a great job. I May come in for oil change and if they notice anything else is wrong I am notified wether they perform the job or not and will even recommend a place if needed!
Fast(est) oil, friendly and helpful staff!
This is a great Auto service place. Been going here for years. The manager has been there forever, the staff is kind and when they tell you your truck needs something, they are not trying to upsell you, they are being honest. I trust them, they are good people, the manager is awesome and Ill be a loyal customer for many years more!!
Great service and convenience.
Always fast, courteous, and professional. Been using them for awhile. Last time I was in, they caught a small sidewall bulge on my tire I never would have noticed that would have eventually turned into a blowout.
Jordan Dennis Shawn and another mixed man helped me tremendously and have been for years I’m pretty dumbfounded when it comes to cars and a lot of mechanics take advantage of women to get their money these men didn’t and I have been a loyal customer for years!!!! ❣️
I have been using the Apex Fast Lube Plus for nearly 10 year now and they are always very quick and professional. They give helpful advice without pushing extra services that I dont want. I would definitely recommend them to anyone looking for a local auto shop that will treat them honestly and fairly.
Fast and friendly, good place for vehicle inspections.
I have been getting my car serviced here for a few years now. This location’s staff consistently provides great and timely service. Definitely would recommend!
Awesome place...took great care !
Convenient location, quick service, and I never feel pressured into additional services that I didnt ask for or dont feel I genuinely need.
Dennis and his crew are always helpful and professional. You can tell they value your business and don’t try to sell you more than you need. Highly recommend!
Very fast service. Great customer service.
I know they are busy but I never seem to have to wait long for oil change or inspections. The staff is fast, friendly, and do not use high pressure upsell tactics.
Awesome staff. Would highly recommend to anybody who is particular about who works on their car. They will only sell you what your car needs and aren’t looking just to make money which is something hard to come by in that industry.
Always great service at this location.
Been going to Fast Lube Plus for Years. They are A great company! Honest, trustworthy and fair. I have been to a a couple of their locations, Apex, Cary, Fuquay and Holly Springs, love them all. Great service that is quick and friendly. You can’t go wrong bringing your vehicle to Fast Lube Plus!
I have taken both of my cars here for years...these guys are really nice and do a great job in keeping my vehicles in tip-top shape! Definitely recommend!
Always great service at Fast Lube Plus; professional, friendly, reliable!
I have been dealing with Fast Lube Plus for years. They do honest work.They show the issues. They suggest solutions. Techs are trained well.
They are always super nice and helpful! They are honest which is not always easy to find in this industry. An added bonus is how quick they are!
I always go here for their fast courteous and professional service.
It was great service and fast.
Great place very helpful. Had my car inspected and have had oil changes in the past. Very efficient and quick.
Great staff, very knowledgeable mechanics. The management team is awesome. They know how to make people happy and comfortable.
This store has helped keep my car on the road for years! These guys are very professional and I know I can trust the work they do with the advice they give me. Ive not had a single problem with any work that theyve done to my car and I will always recommend these guys to my friends/family!
I had a problem with my car overheating and the crew was able to figure out what was going on. They ordered the part that day and got it all done within 2 hours! Professional and great atmosphere!
Most expensive oil change I’ve ever gotten. Highway robbery with no explanation. Was not asked about desired brand until after the oil change was finished, at which point it was too late. Will never return. Unbelievably unprofessional.
They are quick, in a convenient location, and the prices are competitive. Customer service used be exceptional when I first started going there and I would have easily given them five stars but the last couple of times I went customer service has been really slacking. Almost to the point where I felt like I was an inconvenience to their work day. I will probably give them another chance at some point because I know what they are capable of but it wont be in the near future.
Excellent customer service provided by staff every visit
Ive been going to fast lube for many years to get everything on my car done, both of my cars now Dennis is incredibly knowledgeable when it comes to anything in a car and his staff is fantastic get everything done quick and efficient. Jordan is very helpful when ringing me out and will explain in detail what they have done to my car, something you dont find nowadays. Highly recommend coming to fast lube for any mechanical needs in your car.
I have gone to the Apex shop over the past 5-7 years and have always been treated kindly and respectfully. They have taken great care of my cars and always very quickly too. I appreciate their service and will continue to give them my patronage. I will be headed back for an oil change soon! :)
I have been a customer at Fast Lube Plus for many years. Each time I arrive at the Apex location, Dennis greets me with a smile and asks how he can help today. Their staff is courteous and pays attention to your needs. Couldnt ask for a higher level of service.
Dennis and his team have been taking care of our +16 vehicle fleet for many years now. They have always been honest, straightforward, and fair in our treatment. They suggest recommended maintenance without pressure and let me decide whether to do it or not. No doubt Dennis and his team have greatly extended the life of our fleet vehicles. If there is an issue they cannot repair Dennis has guided us in the right direction for repairs and has saved us thousands of dollars. I look forward to a continued relationship with Dennis and his FLP+ team in maintaining our vehicles.
Very friendly, honest, and prompt sevice. Will definitely be using them for all my future car care needs!
Great place! Always take my car here for oil changes and I’m never left waiting more than 20 minutes. Nice technicians as well.
I was just there for an inspection, but I really appreciate that theyre open for them on the weekends. It was quick and cheap, but for those of you who have to be there longer, they have WiFi and the waiting room/bathroom are both clean. If you dont mind crossing 1010, theres a sidewalk on the other side of the street that will take you to the little strip of shops with at least one place to eat, plus the Sheetz (though you have to cross the street again). Everyone working was nice and from what I overheard, didnt sound pushy about unwanted services.
Go elsewhere for services!They improperly installed my oil filter. Resulting in having to schedule an appointment with an actual dealership to resolve the issue. If you have a decent car, spend the extra $50 and take it to the dealer. It’s not worth the headache coming to a place like this. Spent more fixing their problem than I would have at the dealership from the start.Go elsewhere for services!Go elsewhere for services!
I only use this location. Dennis is top notch and his crew are very professional and friendly. I like that they dont get pushy about offering services.
Ive used this Fast Lube for years. Service has always been good & no issues with quality. Then this happened.....I called to see if they can do a fluid change. The conversation was ridiculous. Donovan answered the phone, Yeah. I said, is this Fast Lube? He said, Yeah. I said, Wow! I was calling to see if you could change transmission fluid... He interrupted, Why are you saying wow? I said I was taken back by the lack of professionalism. I didnt even know I called the right place. He mumbled something and then said, we dont do transmission work and hung up on me. I called back and asked for his name. He told me his name was Donovan. I told him I didnt appreciate him hanging up on me and I was disappointed in the lack of professionalism. He explained there are plenty of other places I could call and he did not need a lecture from me. He then said he was not hanging up on me, but he was hanging up. Maybe Donovan was having a bad day. But I will take his advice and call other places for my future maintenance.
I had a great experience! I was in and out quickly and the service was very professional. I will definitely return for future needs.
They do the oil changes on our fleet. It is definitely fast and a pleasure to have Fast lube do our oil changes. Prices are very reasonable for what you get. My truck is always cleaner when I get it back than when I took it. I trust Fast lube with our fleet vehicles over Jiffy Lube and Snappy Lubes. I have been to all three and find Fast lube to not only affordable and quick but they take pride in what they do. To me that is most important.
Ive been going here for years. Fast service, great prices and friendly people. Any time I hear someone asking about work they need on their car I send them this way.
I have been going to the Ten Ten shop for a long time now and Mike and the guys there are the best. The shop is clean, and the service is quick. I went in for a routine oil change and the guys noticed my tire pressure was low and found a nail in it. I had no idea and they fixed it for me right away. I will continue to go to them for years to come, especially with all the coupons & great prices.
Ive recently moved to the area and was looking for a convenient and reasonably priced service center for my vehicles. Ive stopped looking. Last week my car was serviced at Fast Lube Plus in Apex and from start to finish my experience was extremely favorable. Staff was knowledgeable about my car and I felt at home with the shop and customer lounge. Very clean from top to bottom. Ive informed co-workers of this location and truly look forward to my next visit. I encourage you all to visit!
I drive here all the way from cary just to see these guys. Denise and his crew are a great team of professionals, and I highly trust his opinion. If you stop in there tell him Chad with the 07 white Pontiac Grand Prix sentcha.
Great service. Only took 15 minutes to get the full service oil change. I take all my vehicles to FLP for oil changes and state inspections.
I trust this team to give me honest service and advice. I’ve been coming here for all my Honda’s needs for 3 years now ... same great team.
Outstanding staff and outstanding service. The crew at Fast Lube Plus can provide a quality experience and at a price far less expensive than your local dealer. They have all of your manufacturer recommendations at their fingertips and can help you with all of your preventative maintenance needs! Weve brought our cars here for the last 15 years and theyve always kept us running well!
I have been going to this location for almost 16 years! They are always fast, friendly, knowledgeable and helpful. I have had many oil changes there, along with other services that have been equally stress and worry free. In fact, Im getting ready to call them right now!
I have been coming to Fast Lube in apex for a few years now. They have been great to deal with and have always taken them time to review any issues my car may have. Dennis and team have been great to work with. Thank you Guys!
Ill let you in on a secret!I started going to Fast Lube, due to a promotional offer. I must admit I drove by their shop close to the gas supply on Ten Ten near HWY 1 thousands of times and never noticed them. I found the staff to be knowledgeable and good at what they do. They have changed the oil in both of our vehicles and recently did the brakes on my mini-van. Their prices are cheaper than most and you can schedule to have your brakes done and wait. I depend on my transportation and dont have time to let it sit at the dealer all day/nigh waiting on a brake job. I recommend this business and will return in the future.
I showed up about 15 minutes before closing time on Saturday. I pulled in and saw all service bays were full and thought there was no way they could work me in. Donovan walked out to meet me, took care of my request within 5 minutes and I was on my way. Awesome.
Ive been going to Fast Lube Plus for the past several years now and have never had a bad experience. These guys are friendly and dependable and I can always count on them getting me in and out of there in no time! Thanks for doing a great job!!
This place is great and I saw the crazy lady with illegal window tint today while I was getting my oil changed. God bless the poor guy that took her verbal abuse at the register. I have been here many times and they provide good and honest service.
Very friendly service! Informative yet not sales aggressive👍👍👍I will continually come back here for my minor maintenance needs! Great job guys!
My family and I love FLP. They are honest and dependable at all locations. The staff is always friendly and we get in and out in no time. We also love the rewards program of when we buy a certain amount of oil changes we get one free. Keep up the good work and thanks for being our trusted oil change/light mechanic repair centers!
Talk about professional! These guys are honest, hard working, and truly make dealing with daunting car issues a breeze! I never have to worry about anything at Fast Lube Plus. They are friendly and make you feel like part of the family.
Absolutely wonderful team here. Headed to the mountains with our kids in a thunder storm and stopped here because all 4 tires were low on air. Pulled in as they were closing and asked if they could put air in our tires. They opened the door, had us pull in, filled all the tires, and said to have a safe trip, no charge We are customers for life!!!!!
My experience with Fast Lube Plus in Apex spans many years and can be summed up in one word, SUPERIOR. Manager Dennis Demers and staff have taken excellent care of my three vehicles including maintenance and any pertinent needs. He runs a top notched facility, one you look forward to working with for your car care. Thank you for the great service.
Excellent service and fantastic staff, Jordon and Dennos are always so helpful and knowledgeable, I dont go anywhere else!
I have been a loyal customer at Fast Lube Plus for around 10 years for a reason: QUALITY. If you are looking for a full service Lube business that epitomizes quality, look no further than Fast Lube Plus. This business isnt your typical surly Lube garage where you are apt to get poor quality motor oil and dubious service. What you get at Fast Lube Plus is ASE-certified technicians and a Motor Oil Matters certified facility. What this means is that experts are looking over your car and the best products and equipment are being used. In addition, Fast Lube Plus is a family owned business where you have an owner and son who are easily accessible and guarantee excellence. In the world of Lube shops, you get what you pay for. So, dont leave your vehicle(s) at any random Lube shop. Go to Fast Lube Plus. Ive been happy with the business for a decade!
Went to FLP and I was extremely impressed. They alerted me of some things in my car that the dealer has never once mentioned to me, and its kind of alarming.Thanks Fast Lube Plus! The plus means that you go the extra mile!
The service guys were speedy and professional. I was out of there in no time Great job!
Great service, friendly staff and great price?!
Fast Lube Plus Apex is the only place I take all of my 5 cars for service. The manager Dennis is always friendly and professional, and his team does a great job taking care of my cars.I will never go anywhere else.ML
Fast service and nice people, an all around place to get your car worked on.
Great service and fast. Very knowledgeable technicians. They will advise you of your true up coming vehicle needs with no pressure.
Great
Exceptional customer service. Everyone is professional. I have been here numerous times and it is always a positive experience.
Have been here several times for vehicle inspections and they have always been fast and courteous, and they dont play games trying to sell me stuff that isnt bad. I had Jiffy Lube try to get me to replace wiper blades that were only 2 months old at one inspection. I never went back.
I called first and they told me to come right over for an inspection. Place was clean. No wait. Service was excellent! Will use them again!!!
I have been taking both of our vehicles here for a couple of years. Always quick and friendly service.
Woah oil change was quick, everyone was professional and knew what they were talking about. Definitely would recommend this place. Also waiting area was clean.
Amazing service and excellent staff! Will always go back for all my automotive needs!
Always fast friendly service! Been using them for over 8 years
Great customer service, very professional team.
I LOVE taking my car to Fast Lube Plus because of the quality of service I receive each time. I am impressed by the friendliness of the staff and their knowledge.
Came in about 6 minutes before they were supposed to close fully expecting to be turned away, but they took care of my inspection and had me back on the road in less than twenty minutes. It really meant a lot to me that they were willing to do that and helped turn around an awful Monday.
Have gone here exclusively for inspections since 2001, its been up and down with the staff trying to push extra services on you, currently they are very good, youre in and out with no pressure for extra services you dont need
Dennis is the best. Want someone you can trust, friendly, cares to get it right, and backs up his work.
Always great service
Would like much better if they just changed the oil and not look for other issues for further upcharges. That not withstanding, the oil change was done timely, and Ive not had any leaks afterwards.
Fast and friendly. Needed my car inspected around 5pm. I was in and out quick.
Fast. Courteous. A little high priced. Upselling was annoying and unnecessary.