Nice family owned operation. My tail light on my truck broke and they were able to find me one at a very reasonable price. They can give you a quote right over the phone and save it in their computer to reference later.

Sold me a bad transmission that never worked had a warranty to cover it then would not refund my money. Called to talk to the owner/manager to try and rectify the situation and would never even come on the phone and said he was not talking to anyone about the situation. I cant believe a business would handle a problem like this! Will NEVER deal with this business again!!Update on the response below:The transmission was put in by our team ofProfessionals that do this work on a daily basis. The coolant was from the front impact of the car that you took the transmission out of. Since then we have put another transmission in with absolutely no problems. We tried to handle it with you in a professional manner and you wouldnt have it. We deal with a lot of car salvage yards on a regular basis but unfortunately in this case we just dont agree on how this matter was taken care of.

I dont know how to say this, because you usually dont think of junk yards is a wonderful place to go! I went in looking for a part for my 2008 automobile and they were very friendly, helpful, and wonderful to deal with! I was recommended to try to find my car parts here and I am glad that somebody told me about this wonderful little junkyard. I would love to walk around to see what kind of vehicles they have behind the fences, as I am really curious. If you need something for your vehicle that is not brand new and you have to get from the dealership I would try Town & country Auto parts!

Found Mike and his team to be great to work with! They were prompt in calling me back with information about the part that I was looking for. I ended up going with a different yard, but had a good experience with these guys and thought Id share!

Carey and his crew are responsive, helpful, and well organized. When you think salvage yard you expect to see vehicles strewn about with grass growing up around them. Not here. Everything in rows and catalogued. They offer new parts as well!

Would definitely buy from again.they sold me a very clean engine.

Staff on Monday went back on a deal I made with another staff member (Casey - who wasnt there on Monday) in person on Saturday (junk truck for a set of rims and tires). When I showed up, they had taken the tires off the rims and one rim had a damaged tpms sensor. When I asked about the tires they said theyd write a $300 check and keep the rims if I had an issue with it. I had already signed over to the title so I was stuck with the rims and they refused to honor the deal. I had written down the details of the deal and showed that to the person at the desk but they didnt care. Will not be doing any further business with them and will not be recommending them to anyone in the future.

A good place to find quality used parts!!!

I have called 6 times just says no voice mail set up yet.

PLEASURE WORKING WITH DAN. RECEIVED MY PART IN A TIMELY MANNER

It’s great auto parts and the owner mahmod he’s a very nice and helpful person and we drive from Sterling Heights to buy rims for my Dad’s car and they give us a great tires and rims and his workers Dan and other guy are very nice and taking care of the customer and they are great on the price I like this place.

People out of the jungle work there. I called inquiring about a part. I got the initial price of 75 dollars, then a was transferred to someone else to see if I can get more discount, they doubled the price instead. When I asked why they hung up the phone. I called again to see if that was by accident, that same person (I think the owner) said (yes, I hanged up the phone and I will hang it again. and he did.. strange...There is no confusion about the store, it was the first one I called and I was happy it was close by in Ann Arbor. I also thought the person might hang up the phone by error and gave them the benefit of the doubt and sought clarification. The clarification was “I hung up the phone and I will hang it again because I pointed out that the price was doubled the time it was supposed to be discounted. Just avoid!!

Decent prices on the parts you need. Honest and informative workers. Reasonable and efficient service. They’re also pretty well stocked and will likely have the part you need for just about any replacement or repair. If not, they’ll order it for you and usually have it in a day or so. Overall, no real complaints on my end. I’d recommend this place Town and country 5stars

Got what I needed, fair price.

Walked in on a Saturday morning to purchase a part that I had seen available through a parts database. I was greeted a courteous gentleman at the counter who verified that the part was in stock. There was a wait time for the part to be pulled. but it was understandable given that it was a Saturday. I was updated on the status during my wait . The experience at town & country was good

Do not waste your time and money, sold me a engine for $1800.00 and failed with in 30 days and will not return my money or give a replacement engine, this place is a joke, DO Not But From them ... I am currently having my lawyer file a case. 27 days of having a running engine and then no compression and they wont cover it. Go some where else and save the head ace

I needed a motor for my park ave. I did find other motors but I was leery. These guys had good reviews so I chose to purchase from them. I made the right decision. I had a good experience. Mike at the counter is easy to deal with.

I am out of state and blessed to have come here with my sons car. They was beyond helpful to assist me in finding lights for my car. Super friendly gentlemen. Thank you for giving me a piece of mind... I would definitely come back...

Very helpful workers. Its kind of far, but if needed I would definitely go back.

Great guys easy to deal with. I will be buying used parts there again.

Had us drive over an hour to look at a door for my ford escape.. He put TAPE over the damaged door and refused to let me take it off!Terrible Business - wouldnt recommend to my worst enemy.He seemed sketchy I knew something was off when I came in.

Worst salvage yard ever! Gave my driver the the wrong and incomplete doors. Gave me the run around for a month due to them not having the missing pieces, and the Manager Mike hung up on me. Ended up having to buy the parts again. Offered to settle our differences by giving me a part less in value than the missing parts they owed me They refused. Small claims it is.

The guys are nice, fair and reasonable. The parts I got I wasnt able to use they allowed me to exchange that part but the second one with no problem. Nice people to do business with

We are very happy with the service from this company!! We called to see if they could come pick up one of our cars and with in two hours of the phone call they were here. The gentleman that came to pick up the vehicle was very pleasant and friendly. The whole process of turning the car over was very easy and smooth! Great service at Town and country Auto SalvageThanks again

Customer service was great, had the part I needed at a fraction of the cost. I sent an email request and had a response very quickly. I love the fact they are open on Saturdays! Give them a call first and they will hook you up! Happy to have you Guys in Ann ArborTown and country you guys rockstar

So far they have always had what I needed. I like that they more newer cars now that’s plus, I used to drive long destinations for parts which takes more time, now I don’t need to anymore .its Awesome do I have a local store reasonable pricing friendly staff and great customer service .and always reasonable.Thank you guys keep up the good work

This place is fantastic! Ive been there several times and have always felt they fairly and accurately set prices at or below market value. Mike, the owner, is one of the most honest people I know, and hes one of the nicest people I know too. The business isnt set up to do service work on customers cars but will occasionally just to help someone out. Ive purchased several second-hand cars from him over the years - in fact, my mom is driving one right now - and my brother has bought and driven several over the years too. We trust his cars because we know that he doesnt sell them until they have been completely checked it out and are deemed reliable. He and his father operate that way because its fair, and because they wouldnt want one of their friends or family to buy one somewhere else and have it break down on them. Mike is some kind of mechanical genius too. You can tell that he gets satisfaction out of knowing how things work together to make a car run properly. Over the years Ive called him (trying to stump his knowledge) to ask him about a sound my car was making. Most times he was able to diagnose the issue(s) over the phone just based on my description of the symptom or making the sounds myself. This is one of the old school places in Ann Arbor that represents how business should be conducted: honestly, fairly and with integrity.

I highly recommend town and country Auto Parts. Called several places looking for a motor for my Subaru Not only were they the cheapest, super clean low miles and friendly service . They were very professional and informative. Could not be happier now that Im back driving my car

These people are amazing! Helped us out in a special situation! Thank you from the bottom of our hearts for helping us out today! I would recommend you to any and everyone from this day on!

I am hoping this review saves someone the trouble of dealing with this business. I am an ASE certified Master Technician that has been dealing with this business for over a month now and they have still not resolved my issue. Our shop had to locally pick up the engine and they gave us a hard time about not supplying the core with timing covers. Later we would find out they had not installed the correct covers on the engine we purchased from them. They also assured us the engine was in good condition. We later found out the timing gears were rusty and the timing components had been exposed for a long time. More importantly, once we inspected the engine, we discovered it had jumped time and bent 6 valves, leading to a very expensive machine shop bill that we were responsible for covering. It has been a month since we last contacted this business about reimbursement, and while they assured us they would respond promptly, they still have yet to make it right. Will never do business with this company again based on this experience alone.

Respectful workmanship and customer service. I will continue using this company for salvage parts. I got this back hatch for my mariner for a very reasonable price. It would have cost me three fold to get this done at the dealership

Excellent service. The person who helped me at the counter remembered me when I spoke to them on the phone yesterday. Staff was courteous and very helpful. I got all the parts I needed for my F150 in one stop. Would recommend Town and countrys to anyone looking for auto parts.

Town and country is the best auto parts business in the neighborhood and of course being open 30 plus years proves that. Great owners and very knowledgeable counter guys and very respectful, we love the new look its very nice .If they do not have your part, they will get it and get it quick! Open 6 days a week and are always open for business when all other businesses are closed. Definitely recommend this business!thanks town and country

Great and personable service! I looked for 3 weeks for a specific rim and Anthony was in contact with me until he found the proper one. I’ve learned my lesson to never buy rims on eBay. This shop is great for finding specific parts and in Ann arbor great service and friendly peopleI highly recommend town and country

Was told they HAVE a certain door we were looking for. Drove 35 minutes to find out... IT WAS THE WRONG DOOR

Went to Town and country for the first time the other day. From the get go on the phone they were very polite and helpful. KC, one of the owners and Mo helped me out when i went in looking for parts for my passat. Really good prices and friendly staff. Highly recommend

Love the place ! The Trester family and staff are always helpful. Bought many many parts over many years and they are always my first choice. Their prices are ALWAYS reasonable and very fair. They operate with integrity and are good to their word and stand by their parts. Wish I could rate them with 6 stars. Highly RECOMMENDED!!Thanks mike

So much inventory they are likely to have what you are looking for, also super fast, my parts were ready to pick up almost instantly. Great yard. Great people. Great experience, would highly recommend A+++

This place is a lifesaver!!! They had the part I needed in a pinch and they even installed it for me! The prices are so fair and they go above and beyond to make sure the job is done well quickly! Cant recommend them enough!!

Shady business. I called up and was quoted the price and told the market was down for used alloy wheels. When I arrived and unloaded them, I was told the price they quoted was too high and the owner was unwilling to give me anything for them....but the counter employee said he would give me 70% of the price he quoted over the phone. I told him that was shady business and breaking a verbal contract. The previous owners used to be fair and honest. My experience today was like doing a street deal in a foreign country. Very disappointing.

Terrible customer service, guy at the counter is a jerk. No negotiating and theyre the highest in parts. A lot of their used parts are the same price as new online. DO NOT BUY FROM THEM! Everywhere else is cheaper.

Needed a rim for my car and needed it asap. Spoke with mike - very helpful and courteous. Even though we just had a snowstorm he was able to produce the rim and Get it off fast, Highly recommend thank you Mike and Town and country Auto Salvage

Its the nicest used auto parts I have been to lately. It looks like new beilding. Great costumer service. Price are right.Thank you guys.I do recommend this place 5 star 🌟 🌟 🌟 🌟 🌟

This place is awesome !!! Ive been dealing with them for 40 years. If they dont have the parts you cant find them really they go over and above to accommodate accommodate anyone excellent professional and knowledgeable overly helpful They are the only in the area and price are affordable .thank you town and country

They found the part I need for my daughter’s Focus quickly, and helped me out. I’ve used them a few times and their staff is knowledgeable, professional, and courteous. Thanks!

This company been in ann arbor for yearsMy dad recommended them from a good experience in the past . I called and was pleased great customer service. They came out within 1 hour and gave me exactly what was quoted over the phone.Very professional and reliable. I would recommend to anyoneThank you town and country

Great and personable service! I looked for 3 weeks for a specific rim and Casy was in contact with me until he found the proper one. I’ve learned my lesson to never buy rims on eBay. This shop is great for finding specific parts.and it’s located in Ann Arbor .5 stars

Love this place! Very helpful, polite service, and they go above and beyond to make sure youre taken care of :)

Only reason Im putting in a review is because Im stuck on the side of the road waiting for a tow truck to take my newly bought used Subaru to a mechanic. If you buy a used car, definitely have it inspected by a unrelated mechanic no matter what.

Staff always helpful and their services are parts are very good.

Do not trust them in prices, the put one and ones you call for it and drivethere they changed.

I got in car accident and didn’t know what to do with my car town and country send me the towing truck safe me and tow my car plus I got paidVery pleased

Never thought junking a car would be any easier,excellent price and fast service very honest and professional Great guys and very helpful, they pickup my car less then an hour and didn’t give me any issues or problems during pick up, thank you very much and definitely will use these guys again in the future highly recommended 5star

These people are despicable and will do anything to get a dollar, even if that means risking the lives of others. I was told I didn’t need to bring my own mechanic as they had one on site and had him already check the car out. I asked multiple times if anything was wrong with it and was told it was fine and in good condition. They even kept the car an extra day saying they wanted to make sure the belt was fine and to check the why the coolant and brake lights were on. Since I bought it, it’s been nothing but hell. The lights never went off and I learned because they never checked. I spun out on the highway, almost hit two walls on opposite sides, and did a full 540. Miraculously, I wasn’t harmed and didn’t collide with other cars or barriers. After that incident, I was afraid to drive it again, but I had to take it to a mechanic. On the way to the mechanic, the brakes went completely out and I almost hit two cars, got hit by a truck, and almost hit a pole trying to avoid hitting other cars. Even the emergency brake didn’t work. When I took it to the mechanic he wondered how I had even driven it in the first place and asked if I had gotten the car for free. He said that $100 for that car was too much to pay for. He told me the car couldn’t have ever been properly checked. The brake shoes and drums, wheel cylinders, rotaries, and the calipers were all completely rusted on all sides and it was no wonder there wasn’t a response to the brakes. He said they didn’t even check the brakes because the back ones were terrible. He didn’t want to work on the car because he said even with all of that, it still might not work. He suggested I consult with the people who sold me the car first. I text the woman who assisted in selling me the vehicle and told her of all the problems and she told me to send the diagnostic from my mechanic and how much they would charge me on Monday to her boss. I subsequently requested the diagnostic that was allegedly done prior to purchasing. She said that she was told it was fine and that I’d have to ask the owner. I called to talk to the owner and they said he was busy and would contact me after. I figured after a few hours they were avoiding me, so my father called and inquired about the diagnostic and the owner admitted they had never looked at the brakes and tried to blame me for why they went out. They didn’t want to tow it back and fix what they claimed was fine. They didn’t care that I almost died three times in two days. Do not waste your money.

Called ahead of time to check inventory of a part I needed and they had it in stock (supposedly) went on my lunch break to pick it up and was told 10 mins to retrieve my part .... 45 mins later I agree to pay and pick up after work since I wasted my lunch hour there.Show up 5 hours later just to be told my they could not find my part ! What a waste of time and no apology at all other than tough luck !

Called about buying a replacement rim. He told me that I have a full size spare if I want a single rim, and to buy new aftermarket rims if I wanted a set. In other words, these guys are honest and helpful. I strongly recommend them to anyone looking for used auto parts.

They are professional and they are gentlemen they know their work and they get you in and out as fast as possible it was a privilege and an honor going to Town and country Auto Salvage I recommend Anyone who reads this to try them out

Thank you for been great help and pick up my car that fast didn’t know what to do with my old car that was not worth anything to me anymore .fast pick and got good price for it as well. Definitely that’s the place to deal with in the Ann Arbor earaThank you Kc

They give you the goods: super parts. Plus very friendly + good sense of humor. Wunderbar.

Great group of people working there. Great service happy about the experience mike perviededI’m definitely calling him from day on for my automotive needs

Went to buy an air box for my kia soul, I talked to Mike (nice guy) and we agreed on price over the phone for lower air box and vent piece. When I got there the worker (Sam) and I guess the owner claimed the vent piece is not part of the lower air box and charged me extra even though the air box was broken a tab. and I was waiting 30 minutes even though I called before coming!_________________________________________Some one from the Junkyard name Kalad just called me at 4:45pm and he was upset because I left the negative feedback above. He wanted me to return the part I purchased I told him Im not going to drive 40 minutes to return the part . He harassed and insulated me and my family. This is not how to do business!!!________________________________________It seems like the one who replied below is missing the point. Its not about the price more than customer service. Has he called everyone who left a negative feedback and harassed them like he did to me?!!

Worst customer service I’ve ever seen what a waste of time they’ll give you attitude as soon as you enter does not negotiate with you at all they want you to pay for parts without even seeing the actual part in front of you overall terrible expletive DO NOT buy from them

Awesome customer service. I didnt end up buying anything but Mike was really helpful looking for the parts I needed. He called different places and offered me some deals. Wish I had something to buy to give them some business!

I never been personally but I have spoken to them over the phone they are extremely helpful and nice he went out of his way to find who had them in the area and gave me the info that I needed I will always get my stuff from them based on the way he spoke on the fun thank you casy

Great place to buy used parts or even tires. I had wenderfull experience and its only down the road in ann arbor.Highly recommended

I have been coming to town and country for a long time, always a good experience. Since the new owners have taken over the place is not the same. If your looking for something small they are not willing to help. I miss the old owners/ staff,

This place is a typical wrecking yard, and isnt neat or spotless, but if youre looking for a deal on a used part, you cant go wrong with their price or service. The employees here are knowledgeable and will help you find what you want and will offer suggestions. I needed some old tires once and they mounted them for me and charged next to nothing, saving me hundreds of dollars.

I think I just got ripped off. I needed to get hubcaps for my Pontiac vibe and the man here charged me $80 for two used hubcaps. Maybe I shouldve known better, (or got a second or third opinion) but I guess when you trust people (especially businesses) you just expect them not to cheat you, especially when they see that you are a single parent, already struggling to make ends meet as it is. When I was leaving Id asked for a receipt and the man seemed initially reluctant. When he was typing one up for me, another man who worked there said out loud I cant believe you just charged her $80 for 2 used hubcaps and the man who charged me quickly glared at the man who said that and said something about me also getting 4 valve caps for my tires outta the deal. THAT was an awkward moment. And suddenly I felt stupid. But hey guy, if you tricked me outta $$ thats on your conscience now, not mine. WILL NEVER GO BACK HERE. :/

Very helpful and patient they do care about their business.thats plus

They are junk people, avoid buy from them

There not very willing to help Im out of state and wanted to get a part from them and there not willing to ship it.

Good quality parts regional pricing . Thank you

This place is horrible, would not deliver a $2000 part 15 miles away very bad service and so is the owner plus there cars are mostly flood cars

They say theyre open at 10 on Saturday. Thats simply not true.

Great experience, I was able to purchase a bumper for a reasonable price, and an employee gave me some great advice for fixing my fender that saved me a lot of time and money without having to get a new fender.

Very rude and horrible customer service. I will be reporting there actions to Michigan Attorney Generals Office and Michigan department of treasury.

Friendly, responsible, willing.

Awesome 👍 very helpful...

Its a good customer service

GREAT SERVICE

Great

Awesome people

New and inproved.

Got the part I needed next day.

Great!!

Very bad service, poor quality of spare parts!!!

Very bad serviceIf I wanted to hear what they told me, I would go to the cheapest liquor and ask the barman to do itI DO NOT ADVISE

Will NEVER deal with this business again!! Sold me a bad engine that never worked had a warranty to cover it then would not refund my money. Called to talk to the owner/manager to try and rectify the situation and would never even come on the phone and said he was not talking to anyone about the situation. I cant believe a business would handle a problem like this! I have called 8 times just says no voice mail set up yet !

Very poor quality of spare parts, bad attitude towards the client!

Bad service. Not recommend

Worst service ever!

I was thrown for money, I do not recommend this service to anyone. I asked to replace me with a metal, in exchange they rude to me and shouted obscenities

Terrible pidarasi !!! Super bad costumer service !!!

Burned parts terrible service and poor quality work

Hi, i want tell u some little history of my visit to this idiotics place. Firstly they cant make a right business. Second one we wasted all day at this place and when left it i felt dirty myself because staffs there have the worst communication in the USA. If you respect yourself never come there

No need to use this companyDo not know how to do business

Very bad service!!

Bad attitude towards customers

This company sells non-original spare parts. We took parts for the truck here a couple of times, and they did not last long. I dont see another reason for it.

Тerrible company!!!