I have an old car that wouldnt start very close to this auto shop. I was preparing to tow it, but thought Id see if these guys could take a quick look at it for a last ditch effort to get it started. Fred went out of his way to walk down the street with me and help me get my starter working. Managed to get it started and didnt charge me anything. Couldnt be more grateful.
Excellent mechanic. I have an older car, and I can always depend on the folks at Steve Steeb to give me honest estimates and talk me through what is worth fixing and what is not, given the overall value of my car. I trust them because they do thorough work and never try to convince me to pay for services I dont need. I recommend them to all my friends in the area.
It is hard to find a service location you can trust. You will love working with the owner Tim! He is honest person that will tell you what is wrong. Not the cheapest but one of the best.
A trustworthy mechanic can be hard to find, but this shop has very fair prices and excellent service! Absolutely recommended.
I took my vehicle in for a diagnostic, and the team was very clear on price and next steps. There were no surprise fees, and I did not get the feeling that anyone was trying to up sell anything. I appreciated not feeling like I was being pushed to pay for something I did not need. I will definitely look to Steve Steeb Service for future work.
I like them. I trust them. They have been my mechanics on three vehicles thru the years.
Excellent service ... Highly experienced ...personal...professional...and polite... Fair rates for quality workmanship.
My favourite car mechanics of all times! Love u guys, chocolates r coming! Fun fact: Steve services F1 cars too
Terrible experience. Complete dishonest and slippery snakes. Didnt perform the repair properly. Lied to me about what happened (I do know cars well and their explanation wasnt plausible). When I confronted them about not doing the work properly, they changed their story multiple times and refused to correct the situation. They were very unprofessional and unnecessarily confrontational. Avoid at all costs.
I have been a customer for years, and the location is not particularly convenient to me. I have been willing to go out of my way to get service that is honest and done correctly. Highly recommended.
Good car fixing 👍
We drive in from Linden for service because they offer a great since of comfort. They make you feel trusting of their opinion and will also stand by their word! We appreciate your honesty and fairness. Also, thanks Steve for the student discount you gave us for our daughter.
A few weeks ago the breaks on our 19 year old Honda failed. Hydraulic leak.Being new to the area, I had to find a trustworthy mechanic. I checked the reviews on this site and settled on Steve Steebs, based on the large number of reviewers who rave about their services.A decision that Ive since come to regret. I made an appointment and dropped the car off. When they called me back later that day, I was told that 3 of the brake lines were rusted out and had to be replaced, a service for which they quoted me $902.06. I was even offered a long-winded explanation why the repair was so expensive.To make a long story short, I took the car to Midas (the one on Washtenaw, which has a lot of bad reviews) and they did the repair for $428.33. That was a month ago and the cars been fine ever since. But here comes the kicker: When I picked the car up at Steeb, they presented me with a $72.27 bill for the estimate. I have driven this car for almost 20 years now, in both the north-east and in silicon valley. During this time I have interfaced with a numerous shops, some better than others, but not a single one has ever pulled a stunt on me like this and charged for an estimate. Now I do understand that there are cost involved, but at the very least they should have alerted me to the fact that they dont do free estimates, which they did not (Midas, by the way, clearly stated that estimates are generally free, but in cases where there is a charge they will first contact the customer for approval.). Besides, $70 to diagnose a severely rosted brake line seems a bit excessive, considering that Midas only charged $285 for labor to do the entire repair. This is either a case of price gouging or gross incompetence, and neither deserves a 5 star rating. In fact, of all the services that I have used in the past 20 years, my recent experience with Steve Steeb was by far the worst.
Steve Steeb Service was recommended to me for installing a replacement hybrid battery in my 2008 Honda Civic. Im very glad I followed up on the recommendation. The service was excellent and reasonably priced. The car is running beautifully (again) and I could not be more pleased. I also very much appreciated Steve going the extra mile to package up the old core and take it to UPS to return for my rebate. Outstanding service indeed.Michael Emlaw
The best auto service anywhere. Steve and his crew are honest to a fault, thorough, helpful, and will never sell you a repair you don’t need. They treat everyone who walks through their doors with respect and dignity, and they’ll probably teach you something about your car while you’re there. Note: we’ve had everything from our new cars to my classic car worked on by Steve. The more interesting the problem, the more excited his crew gets about the work.
I have nothing but good things to say about Steve, Patrick, and the rest of the Steve Steeb staff. Most recently, the place where I (used to) get my tires told me I needed extensive front suspension repairs. When I took it to Steve Steeb for a second opinion, they found that the previous shop had lied about the need for repairs and everything was fine up front. Their cost to check out the car was very reasonable. This is the only place in town that I completely trust to look out for me and my Ford Focus.
I have used Steves shop for many years on a number of different vehicles and they have ALWAYS done a great job. Their work is excellent and they are very fair and honest. I have recommended a number of people to them and they have been quite happy. You will not regret going there!
I have the BEST BROTHERS EVER! Ok. . . they are not really related, but the guys at Steve Steeb certainly feel like family. I love that they sometimes debate which course of action is right for me (tires), which is hilarious to listen to. In the end, I am informed and empowered to make the decisions. They care about me/my personal transportation goals (ie: long off-road road trips) and take great care of my car so I successfully/safely make it home, as well as all the daily work/mom duties. So grateful for all their help, every time. . .(2011 Honda Pilot)
Steve and his staff are the best Auto shop in Ann Arbor! Honest evaluation and fast, fairly priced repairs always. If you hadnt heard, they now service all makes and models!
The service is fantastic. Always quick turnaround. Never try to upsell you just to make a buck. They treat your car like your own.
Great service, friendly and honest. I appreciate being talked to with respect as not being treated as a young woman who knows nothing about cars. I have a pinion seal leak and while they point it out every time, they say it wont really be an issue for several months to a year, which I prefer to being scared into an expensive fix. Honest guys who really take the time to make sure you know your options and to do the work well. Convenient location and very easy to schedule any work.
Best auto repair business in town!!! Would recommend 10/10 to anybody!!!
Honest and relaible, our van broke down, were from Livonia, took a chance on reviews, called and spoke with Patrick who assured us they were true. They checked it out and it was only a sensor shut off, they only charged us a reasonable check out fee. Glad to know their still are reputable shops. Thanks Steve Steebs.
You can trust Steeve and his team. 30+ years and never a problem. Dad drives in from metro Detroit because they are so good
I contacted Steve to check out a car at a dealer near him that I was interested in purchasing. He went and checked it out, gave me a full report, including 2 thumbs up on purchasing the car. My son is not the proud owner of a new car based on Steves analysis! Prompt, Thorough and easy to work with!
I just picked up my car from Steve Steeb Service, and I was very happy with dealing with them. They clearly explain what needs to be done to your car. I do most of my own maintenance myself, but when I mess something up or cant handle it I will take it to them! I will recommend them to others as well!
First time writing a review for anything but I feel the service from these people warrant it. Brought my car in and they couldve easily operated on it but instead the guys looked into it and found that I could find a way to get it done for free under warranty. Honest and upfront...and just seem like good people.
Now heres a guy who loves what he does and it shows. Hes a model of what every business man should be: he listens to what you have to say, takes into consideration your situation and makes you feel like you are part of friendly team to keep you car going.I like fixing cars myself, but its fun to take it to Steves. I like this place better than any other business in Ann Arbor.
Steve and his crew care about you and your car. The shop is spotless, the service is great. and your car will thank you for taking it to Steve. His 100 point service is worth every penny. Great to have a great neighbor like Steve.
Get your car fixed here, you wont regret it
The best! Honest mechanics are hard to find, and these guys are worth their weight in gold.
Steve Steeb wont just reaffirm your faith in auto mechanics. Hell make you want to buy a Ford so he can service it. The most honest, empathetic and competent businessman Ive ever dealt with. Period.
They are so nice and also have fixed problems that other large chain stores have misdiagnosed. They are the only mechanics I will go to, if I can help it! I know nothing about cars, but I know they will just take care of things and charge me a fair price. And, if I ask, they will explain whats going on and wont talk down to me because Im female!
We have been bring both of vehicles here for several years. They are both older vehicles that we are trying to keep as long as possible. Steve and his staff are not only honest, but knowledgeable to the extent that they made the dealership service people look very bad. They never do more than needs to be done. A couple of times because our vehicles are older we had problems that might be considered unusual, Steve his staff always have the answer and solutions that aren’t going to break the bank. We are so absolute in our convidence of Steve and his staff that we travel over 50 miles one way to have our vehicles serviced !!!
Best car repair service in Ann Arbor. They checked out engine lights for free and only suggested reasonable repairs another time.
The guys here did a great job. They dont try to rip you off and they are reasonable
Cant argue with success. My durango has over 345000 miles on it. I have absolute confidence in Steve and Tims assessments. They will tell you when a repair is optional, can be postponed or needs doing now. I always bring used cars being evaluated for purchase for their review. Saved me from purchasing expensive headaches.
This is the place I will go for car maintenance and repair FOREVER. Steve and his crew have saved me more money by NOT doing unecessary work, by giving good advice and by making the right diagnosis every time!I KNOW when something is done on my car here it is done right, always. And my van is now 230,000 miles and counting! Counting on Steve Steeb. Happy New Year Steve and company!
I will never bring my car anywhere else. Friendly, knowledgeable, HONEST, and reasonably priced.Plus, the #6 bus stop right out front is incredibly convenient for a morning drop-off and evening pick-up.
Always professional and theyre very knowledgeable
Everyone was fantastic! They were able to squeeze me in same day and since I didnt have the ability to really drop off they got everything diagnosed and fixed in 2 hours! Very greateful!
Best service, courtesy, accuracy, respect, and final product of any place Ive been in 25 years.
The BEST place to take your broke car/van, very fair & honest guys. Been using this place for almost 15 yrs.
People are so friendly here! And they provide great service!
I hardly ever take the time to give someone a rating (nothing to be proud of) but the folks at Steve Steeb are amazing. Honest, up-front, and you never feel up-sold.
Always honest and highly skilled. Wouldnt consider going anywhere else
They do good, honest work
Great staff, honest service. A place that obviously strives to things the right way.
Great service.
Great bunch of guys
I have been going to Steve and company for years. It has always been an A plus experience.
Suggested that I might have a warranty through ford and ought to check there first before spending money unnecessarily.
I would never, EVER shake hands with a car salesman on a sale until I confirmed that Steve Steeb Services could service the vehicle.Period.
Wonderful and trustworthy!
Awesome!