Always available. Reply promptly. Knowledgeable and helpful. Glad we found them!!
My agent has been so helpful and professional and the company so easy to work with.
The rates are super high and they just keep raising them and seem very in uninterested in helping.
They are always assisting me with any issues that arise. The staff is courteous and receptive to issues that you bring up. The staff is always available to talk about insurance matters.
They have taken my insurance needs and saved me alot of money and my agent Agena is great
I was on the phone with so many insurance companys, they didnt offer me a great deal like AllState did . AllState was really a great deal! I felt like the other insurance company were just trying to make a fast dollar.Thank you AllState for doing my insurance!!! I really appreciate it!Love Always, Destiny Dawn Moore
Good company. They are very helpful, reliable, trustworthy, and explain everything thoroughly.
Great so far.
I want to thank Bill and his superior staff for resolving a claim issue in a very speedy and judicious manner that was satisfactory to all parties involved. Thanks again to Bill and his superior and knowledgeable staff. You are truly in good hands with Bill and Allstate!David Vineyard
Bill McDonald is a great insurance agent. He likes beer too.
Excellent agency, very customer oriented! After being with State Farm for 20+ years Allstate made the switch easy & saved us a lot of money while still giving us better coverage.. and the process was absolutely painless. I would highly recommend this agency.. call them for a quote so you can see the savings yourself!
Bill and his team go above and beyond to ensure you are taken care of. They treat you like a person, a friend, instead of just a name on paper. Ive been with Bill McDonald Allstate for years and they have helped me through many major life events, from owning my first home, to new vehicles, making sure I was covered in an accident, and so on. You always hear horror stories about insurance agencies. Im so grateful to have had a completely wonderful experience with Bill McDonald Allstate.
Absolutely love the service we receive from All state. They are quick to resolve situations. Bill McDonald is awesome insurance agent! We have been with Allstate for several years and will continue to use them for our home and car for insurance!
Ive been with Bill for over 10 years. Hes always done a great job for me. Over the years his business has grown because of the job he is doing and continues to do. I recommend Bill to anyone looking for great service and great rates.
We have had allstate for a while and moved Amarillo and this office was great they have helped us with all of our needs. They explained things very thoroughly. I would really recommend them, we have auto and home insurance with Allstate.
So happy to finally be with an agent that cares. They took excellent care of me and followed through with everything they said they were going to do!
Bill has been insuring my business since day one. Hell continue insuring my business as long as were open.
Good prices, and service...They know what is the best alternative for the client according to their needs.
Very helpful, knowledgeable agent!!Always willing to go extra mile to satisfy their clients!We use them for our business and personally.
Bills Allstate insurance company is always ready to offer assistance with claims or answering any questions on your policy or offering suggestions on all types of services they provide! I would highly recommend Bill McDonalds Allstate Insurance to any one needing insurance!
Chris did a great job and helped us with a policy at the last minute! Very professional, efficient and nice to deal with!
Bill has been my agent for many years and has always provided me with SUPERIOR customer service and attention to detail in assisting me in review and updating my policies as well as the claims that I had.
Very helpful
Wonderful staff they work hard to meet all of your insurance needs Thank you all for your excellent service!
Its nice having an agent that takes time to check on your well being and very knowledgable
Bill McDonalds Allstate agency is very good and I would strongly recommend.
Staff is great.
The best customer service I have ever received from any insurance agent and patiently here and find solution 4 youre trouble
Bill and his staff are pleasant and helpful.
Amazing customer service!!
Excellent