Save yourself the trouble,cut out the middle man and find it yourself. They took forever to get back to me on business liability. And when they did, i looked into the policy they had already started me on, didnt have the coverage i needed, ended up finding some myself. They can set up a policy, just wont cancel them when needed. I was told i needed to do it myself. So why not find it myself. Useless agency.
West Texas has been our go to insurance agency for a number of years. They offer policies for our home, autos & businesses.
Highly recommend they were very helpfull
Always a good experience
There staff is amazing. They helped me on every step to setup my insurance plan. They are very supportive and always very responsive on email and phone. I would recommend them for fast process!
West Texas Insurance Agency team did a great job of continuously communicating throughout the process. They were very helpful and supportive in all paper work and provided great plan for my family. Thank you very much West Texas Insurance Agency!!
There staff is very responsive. They did my insurance in just half an hour and did all the formalities very quickly. They were very helpful in this process and also plan was very good. I highly recommend them!
Customer service is top notch! Great pricing! With a commercial fleet changes have to be made regularly and Amanda and Angela and their team keep up with the changes and our demands. We are grateful to have found them!!
There 24 hours support make the process very easy for the customers. They are very experienced, educated and helpful in the whole process. I would highly recommend them specially for auto insurance.
There agents are very experienced and educated. They will talk with you very politely and elaborate everything to you regarding the plan very well. I am very happy with their work and definitely recommend them to others.
I am very to get my auto insurance from West Texas Insurance. Their staff is very good and have many plans to secure your vehicle and also their claim process is very fast. I have talked with few of their customers and those were very happy with them as well!
I am happy with the proceeding of my loan. Their staff was very helpful in throughout the process and make it easy for me. Highly recommended them!
There plans are very easy to understand and process is also very simple. There management team is too good. I would recommend them.
Ive dealt with w/t insurance for years, but only used them once and they took care of me
West Texas Insurance Agency helped me to get the policy for my family. Their staff is very responsive and experienced. Their support team always available you any query. Keep up going guys!!
Top notch insurance agency. Great working staff and very responsive. Highly recommend them!!
Excellent service! From the moment I walked in to this office, I felt very welcomed by friendly employees. The service they provided was beyond my expectations. They also gave me a very good rate on my auto insurance. The rep I met with took the time to help me better understand coverages which is very important to me. Any time I have had an question, they take the time to explain everything. I highly recommend this West Texas Insurance Agency to anyone who want a reputable insurance agent.
Friendly staff very helpful
Dulce was very fast working up a quote. The office staff was very polite and helpful.
I have been a customer of West Texas Insurance Agency for 5+ years. Time and time again, Their staff have managed to meet all of my insurance needs. They have assisted me with many auto, renters and homeowners policies over the years and I have always received top notch service and quality policies at very reasonably priced rates. What separates them from the rest is their honesty and ability to find the best, most comprehensive insurance for the lowest rates without sacrificing coverage. If you are looking for great customer service and the lowest insurance premiums available, West Texas Insurance Agency is the best in the business. Their attention to detail and ability to meet their clients needs are second to none.!!
Their staff at the West Texas Insurance Agency is amazing, They did super job for my auto insurance. Their owner at the office is also very person who helped the customers on every step to move everything smoothly.
Called to get a quote almost a week ago for my home an auto no call back or email !! Poor customer service in my opinion 😕
The professional staff there were extremely helpful. They worked quickly to get our insurance changed over before we finished the refinance procedures on our house. They also worked with the mortgage company to help their refinance process go more smoothly for us. Moreover, we ended up getting a better insurance policy, with the same deductible, but for a great deal less money. I am recommending them to all my family and friends!!!
I cant say enough good things about West Texas Insurance Agency and their great staff. I have multiple policies with West Texas Insurance Agency. I feel like they are part of my family. We have been able to depend on them for more than 4 years. They go above and beyond the call of duty without hesitation. If your looking for insurance, look no further than West Texas Insurance Agency. My family and I love them.
Great working team. owner of the West Texas Insurance is a great person. prices are very affordable for insurance. process is very easy all the way.
West Texas Insurance Agency helped me for the Auto insurance. There agents are very trustable person. They are very professional and helpful. Highly recommended them...
I got my home insurance from West Texas Insurance, They are best in the field. There prices are very affordable and also having good reputation in the area. I would recommend them to everyone.......
Its pleasure to work with West Texas Insurance Agency. I secured my family and personal insurance with them. They are very experienced in this field and very good staff. Thank you for all the work you have done for me. Thanks again!!
West Texas Insurance Agency is a very professional agency. There staff is very professional and customer supportive. There plans are very good from other firms and very affordable!!
She has been so helpful in securing auto insurance for myself and my family. She really went above and beyond to get the best price for me along with great coverage. She is always prompt when returning phone calls. It is always a pleasure doing business with him.
My car insurance needed to be renewed and the company did not tell me until I got a call about it being cancelled. Instead of sending them a check, I decided to call West Texas Insurance Agency and it was the best decision. They helped me save money and my monthly payments are lower than my first insurance. Being that I am sick he was also able to do everything over the phone and email. With an electronic signature I was good to go. I highly recommend West Texas Insurance Agency and will be letting friends and family know where to go to save money.
I was looking for a health insurance plan for my family which include my baby and wife. I got connected to one of there agent and get all the required information and yearly premium. He get all the documents from me and proceed with it....
West Texas Insurance Agency has been incredibly helpful with all aspects of my financial records. They has done an excellent job with my complicated taxes several years in a row now. They are incredibly responsive when I have questions, and is always friendly and professional. Not to mention, their fees are less than I was quoted elsewhere. Highly recommended, thanks!
Great team of workers. very experienced staff. great insurance options.
I got my family insurance plan from West Texas Insurance Agency. Their staff was very experienced and customer supportive. Highly recommended them!!
I got my auto insurance form West Texas Insurance Agency. I saw the best professionalism in this company. Everyone was very good and respectful. I was treated very well in the office and taken care very well. Thank you for everything
Great service, Great price. Staff went above and beyond and answered all my questions. Provided extra services others did not and for a better price. Simple to set up. Very highly recommended.
I am very happy with the services offered by West Texas Insurance Agency. They helped he will the complete documentation. Highly recommended their staff for good behavior and help!!
West Texas Insurance Agency was extremely helpful throughout my entire application process. They made things clear and understandable so that I could pick the best plan for myself and my daughter. The whole process was pain free and surprisingly very fast. I will definitely use West Texas Insurance Agency in the future and pass his info on to others!
We were given excellent customer service in putting together a very complicated and difficult policy. The staff was very patient, professional and thorough. Without the help of our agent we would never could have gotten the policy placed in a timely and proficient manner. I would recommend supporting this office, as we will, for many years to come.
I absolutely, and blindly recommend West Texas Insurance Agency. They have always gone above and beyond to find me the best deals for my insurance coverage. They are amazing guys, and always on top of business. Have been a customer of them for a couple of years now and i am not going anywhere!!
I am very happy with the auto insurance with them. They are very helpful in every step of the insurance. I would highly recommend them for auto insurance for any vehicle.
West Texas Insurance Agency Rocks! Ive been with them for a dozen years or so and always been impressed with their competence, staying on top of things. Like, keeping me well informed of options and shopping every year for the best fit for my commercial coverage. Like always notifying me when renewals are coming up. And persisting in contacting me to get it done. Its very comforting to work with the diligent, friendly and solid group of folks at West Texas Insurance Agency.
Just a small note to say thank you for helping me through the process of insurance over the past months. I know that it was not easy for either of us, so thank you for all your effort West Texas Insurance Agency. I have a feeling it would have be even longer if not for your help . Again thank you. I will recommend you as a good Insurance Company!!
I have had insurance through five companies over my driving career. This agency is hands down the least expensive and offers the most personalized help and service. Everyone I have recommended has swapped their auto or business insurance over to the West Texas Insurance Agency. Very thankful for them and what they do for my family!
We have truly loved working with WTIA for our business and auto insurance! The staff is amazing and always very helpful! We highly recommend them!-Shane @ Amarillo Hydro Tech
Great Job Amanda and crew!
I talked with the agent at West Texas Insurance Agency, who elaborate me all the insurance process. Highly recommended them!
Always, always very attentive and responsive. I think Ive used them for almost 20 years and have never been disappointed.
I got my auto insurance from them. They take care of all the documentation and verification process. I got my insurance in a single day. I would highly recommended them for auto insurance!
They are good at doing insurance!
My representative Vanessa was so sweet and patient as well as understanding. He was very thorough and explained all my options and found me the best coverage within my budget. Recommended to everyone!!
I scheduled a meeting with West Texas Insurance Agency regarding my auto insurance which I buy this month. They helped me with all the stuff and assigned the policy in few hours. Great experience to work with West Texas Insurance Agency!!
Absolutely outstanding. Its been a long time since Ive encounter such amazing service. Fast, friendly, efficient and gets it done. 5 hrs after I initially called their office I had my quote and new insurance policy wrapped up. Dont bother looking elsewhere, West Texas Insurance Agency are the best.
Great team members with good knowledge in the field and very helpful in every step of the insurance. I will definitely visit here again.
I needed advice regarding changing my current insurance to possibly a new plan and West Texas Insurance Agency was so helpful, responsive and thorough! I would highly recommend them to anyone need help sorting through this maze. It is a strange and foreign world, health care insurance, and only a seasoned expert can help in making those decisions with you. Thank you West Texas Insurance Agency!
This place is great. Got amazing rates, answered the phone quick. Got a new car and they faxed over my insurance before I even got off the phone with them! Highest of ratings, West Texas Insurance Agency rocks!!
Great company, very professional and efficient! When I need something done, it is handled in a very timely manner. Thank you!
Super friendly and helpful! Walked me through the process quickly and was very clear on how everything worked. I would recommend to anyone.
Changed our auto and homeowners to West Texas Insurance Agency last year and saved over $500 a year. We also have received dividend checks in the mail. Never had that before. They are also easy to reach by phone. Glad we switched.
They made the whole process effortless and saved me a lot of money! I highly recommend them.
Hello my name is Feniger and I called to quote some insurance for my vehicle. I went to West Texas Insurance Agency They were very very helpful and have me several good quotes and was very politely and nice. Their staff was very kind, friendly and dedicated in helping me choose some insurance. Because of their niceness I did purchase the insurance!!
This guy is a beauty. Easy to deal with and worked fast to resolve my issues
I have used them for years, have been satisfied with their service.
Great people and they got me some huge savings
These guys are spot on and have been a HUGE help with supporting us in choosing a health insurance plan for the coming year. Very attentive--even when the deadline close by and always returned our calls asap. Cant say enough good things about these guys!
A great insurance agency with very professional staff, effective working team, highly qualified agents. Very happy work with them....
Just a great business! All the girls and Tommy are helpful and go out of their way to make your experience great. I totally would recommend them for all your insurance needs!!
Very responsive, reliable & effective staff. keep it up
Been with West Texas Ins. almost 15 yrs. Have always got great service and fair and competitive quotes on my insurance.
Great customer service!! Tommy and the team are very friendly and have helped us many times. They are a great company and you are in great hands, with that team!
West Texas Insurance Agency was wonderful, friendly and knowledgeable to deal with for our personal insurance. They are also being very helpful as we move to the office.
West Texas Insurance Agency was a huge help for me when I was having trouble getting health insurance on my own. They helped me find the right option for me and submit supplementary information that got me approved when other carriers had denied me coverage. Highly recommend!
I dont have words had to say how they helped me to claim my insurance. the owner of the company come to the front to help me and their staff also did all the documentation to remove my stress.
Got the best advise on home insurance from West Texas Insurance Agency to ensure I had the max coverage on my house and the best price.
West Texas Insurance Agency, helped the company I work at with insurance. They always is in touch, answers me right away and works hard at what he does. They successfully tackled an issue with the car insurance today and got everything totally smoothed out and handled! Thanks West Texas Insurance Agency!
West Texas Insurance Agency saved us quite a bit of money with our home and auto. They called back within 10 min, and process was quick and painless. Definitely recommend!
Great service and price thanks Angela!!!
Tommy and the team are amazing! Excellent service.
They do a great job.
Great insurance company, They got me the health insurance that I needed. Called in the morning got a response in the afternoon, filled out the attached form they sent via email and had my health insurance within 2 days. Thank you West Texas Insurance Agency.
Able to get my first car covered without breaking the bank and was treated respectfully and nicely by the the staff. Thank you West Texas Insurance Agency!
West Texas Insurance Agency helped me to claimed my auto insurance. I was in very stress because of my vehicle accident. But they taken responsibility of everything to claimed my insurance.
Very helpful and quick to respond.
Great customer service, comparable prices, great people....would def recommend West Texas Insurance Agency to all.
Have all my insurance needs through this agent.
Great customer service.
Hours dont show they close for lunch. They just stared at me from inside. Could have at least opened the door and spoke to me.
I called their office for a friend who could not speak English. The lady on the phone needs to learn a bit of courtesy when dealing with customers on the phone. Shes certainly not the type that goes the extra mile for customers!!
Great
They need training in customer service..
Super annoying is the second time that I get that my policy was canceled because they did not put the information correctly And I have automatic payments that is why they charge their services to be up to datePending I have informed the client in time if something wrong happens super annoying and I consider myself a very good client I can not think how they will treat others THAT BAD SERVICE BE CAREFUL !!! Really bad service be very careful l don’t recommend it !!!