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Jacks Glass
424 N Madison St, Allentown, PA 18102, United States
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Jacks Glass

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Ja
Review №1

We had our bathroom shower glass done by Jacks glass and what a great experience! Very friendly and they did an amazing job! Such a great job we ordered our bathroom mirror from them as well! I highly recommend working with Jacks glass!!

ed
Review №2

Nice friendly atmosphere. Great place to have your windows pane repair. They do shower doors also.

Br
Review №3

My appointment was right when they opened @ 8am. And they were ready for me.The gentlemen who greeted me were very knowledgeable and straight forward. I felt very confident that my car was in good hands.The actual waiting area was amazing too, very clean.The man who operated on my car had been doing so for 30 years !! Im very happy with the results and the staff. Eric I believe his name was, deserves a raise. He was there to work. Jacks Glass will get not only my business but I will refer them to anyone I know. They do it all !

Ro
Review №4

Very pleased with the installation of our shower door. The installers did a great job, were very careful and respectful of our home. Would recommend Jacks glass company anytime.

Da
Review №5

Very good an efficient install of new windshield.Very good finish of the trim so it looks like new.Reasonable price compared to other quotes.

Pa
Review №6

Could not remove window screen. Jimmy removed damage window screen and replaced screen on site.best convenient experience

Ja
Review №7

I have been very pleased with my experience and purchase from Jacks Glass. They installed a glass shower door at my home. The complete experience from initial call, through quoting, and final installation was excellent. Chris did an excellent job in the field and Eric took the extra time in the office to answer my questions. Very professional, high quality, at a fair price. They will be my one and only call when I have my next need for glass.

Jo
Review №8

Jacks Glass did a great job helping us repair a broken window in our showroom. Eric and Anthony were very responsive to our needs and helped us make good decisions. We will certainly use their services again.

Su
Review №9

I was impressed by the polite, prompt, and professional service. The process of measuring and installing glass shower doors was completed within a month of my initial call to Jacks Glass. Experience and dedication make this a quality business.

An
Review №10

Chris was awesome! I spoke with Eric and he told me of Chris and his experience... well we were impressed with his professionalism. he didnt try and sell us anything, but he was patient, detailed and did a really job with explaining everything with providing needed choices, to my wife and I. I would highly recommend Chris, Eric and Jacks Glass. They are putting glass around a custom shower for us!

Gi
Review №11

From start to finish Jacks Glass does an amazing job of explaining the product, discussing options and then executing the job. We had two shower doors installed. Both were done in a timely and very professional manner - in house staff and the field staff were excellent. They pay meticulous care to measuring and installing - Chris was our installer - he is a perfectionist. Thanks you for a job well done.

Mi
Review №12

Worse than unresponsive. I called to arrange for replacement of a broken glass panel in a grandfathers clock cabinet. Eric said he would send someone out to look at it the Wed before Thanksgiving. No one showed up; no phone call. When I called to follow up I was told I wasnt on the schedule, but they would have Eric call me back. Again, no call. I waited until the following Thurs, Dec 3. Again I was told Eric would call me back, but again no call. I can certainly understand not wanting to take a particular job, but why go thru the pretense of scheduling an appointment, blowing it off and then ignoring further inquiries? If I could rate them less than 1 star I would have - definitely NOT recommended!

Ch
Review №13

Ordered 3 pieces (no green edge) of glass and was told 2 weeks for the glass to be ready. I called several times by the third time I was told the glass is ready. The glass had a green edge and not the right size as I ordered. I used this business in the past however no more. I highly recommend Mesko Glass. Mesko has done what Jacks glass could not. The glass shelves look awesome in my custom built in Thanks to Mesko Glass.

Ka
Review №14

From the first phone call to request a free estimation, to seeing them at Allentowns Home Show, and finally to stop in their showroom, we knew we wanted our replacement shower door to be installed by Jacks Glass.Thank you for making our master bath modern again after 14 years.

Br
Review №15

Need a seal sweep for the bottom of my shower glass. I called, went in, they matched and paid. It was just that easy!

He
Review №16

My sister Gladys Madera and I ask them to cut a mirror glass from a dresser and they nailed! Great products

Jo
Review №17

Jacks Glass does it right! Thorough, professional and courteous. Highly recommend them for your next glass project!

Gl
Review №18

We used this company to custom shower slides doors, high quality and Chris did an amazing work installing the doors. And explaining everything, Thanks from Gloria and Teddy Mendez

MI
Review №19

Eric runs a great business. Very reasonable pricing. His guys Lead by Chris showed up and installed 2 shower doors in 1/2 a day. Top notch professionalism and quality. Would highly recommend this company.

Gr
Review №20

I had a 52 x 48 front window cracked from a landscape stone hitting it from the lawn mower. Called Jacks glass and Eric scheduled us in for a free estimate. He got back to me with the estimate in a timely manner. They had to specialnorder the window because of the odd size, and it came in as eric said it would 4 weeks. We scheduled an install for Dec.23rd 2020 between 1:30 and 2:30pm. His guys showed up at 12:45 in their Covid19 approved PPE. they got to work right away and were done by 130. All cleaned up as if we never had a window installed.Extremely happy with my customer experience with Jacks Glass!.

Ma
Review №21

Staff is attentive and the guy who fixed my windshield clearly knows what hes doing. Looks flawless 10/10

Ja
Review №22

Great people. Shauna is super polite and very friendly. They have done work for me on 3 different occasions. The work is well done and professional. Shopping around for prices they beat all other locals by far. Thank you for the excellent service.

Ch
Review №23

Great products and great service!! Had an issue with my sliding glass shower door that I purchased from Jacks. It would not stay closed. The two gentlemen that came to fix it were very kind and courteous. It was a simple fix due to a flat spot on one of the rollers. I recommend this company very highly for all your glass needs.Thanks to all at Jacks Glass!!

Li
Review №24

I highly recommend Jack’s Glass. They are professional and highly qualified. Excellent quality. work! Thank you to Eric and repair team.

Ri
Review №25

We had Robert and Anthony take care of our broken window in our family room, which I did not even know could be repaired. They did an outstanding job, and were extremely friendly, professional, neat and clean, the outcome is great. The entire team made a bad thing, an actually outstanding experience. I will continue referring you to everyone I know.

Ba
Review №26

Eric and Staff are Great they helped me so much and the prices are out of the world Great they are the best in the business i will recommend this conpany to everyone thank you Guys so much

Ra
Review №27

Outstanding service reasonable prices. Had mirror cut to size i wanted. Took old mirrors. Wrapped good put in car for me.

Jo
Review №28

Chris and Rob were excellent at what they did.

Ka
Review №29

Everyone at Jacks Glass is fantastic to work with! I had a crack on my windshield and I called them and they made it super easy to fix! PLUS my insurance covered it and they helped coordinate everything so I didnt have to worry about it! Saved me so much time! I recommend using Jacks Glass for all your glass needs.

He
Review №30

The technicians (Anthony and another gentleman) are very skilled and friendly. They replaced the big foggy window in my foyer. I called a few other glass companies in the Lehigh Valley and none of them was able to do the work. Finally Jacks Glass gave me a Yes and they did it!!! I was very happy to see the new, clear and beautiful window installed. It made a lot difference. I talked to the manager Eric a few times on the phone. I was asking for a better price, even though I ended up paying exact same price as what they asked for I have a very good impression of Eric. I trust him. He knows the business and is honest with me. All the staff are friendly too. I will definitely go back to them if I have other glass work and highly recommend this company and Anthony, the skilled and very friendly technician!

Ro
Review №31

Eric does great work and he was able to do the work in an hour, like he said. Thank you!

Jo
Review №32

They installed shower doors/glass and did excellent work. Very professional and friendly as well. Explained everything in great detail and provided a bag of goodies.

Sc
Review №33

Called Jack’s Glass to inquire whether they cut single -pane glass to order. They said yes, they do. After driving down there, I was informed that I needed to ‘order’ a piece of tempered glass for my residential kitchen back door and wait 7-14 days for it to come in.Wait, what? Now the code requires tempered glass on residential entryways???Went to hardware store where they were happy to sell me what I wanted.

Je
Review №34

Great place to get glass issue repair alway helpful

Ni
Review №35

The guy at the show room was great, but once the person that came out to measure he was horrible, very unprofessional. We were told he had 20 years experience, but he complained about the caulking around our current shower doors and said it would be so, difficult to take off and it would take weeks to remove it. This was store bought clear caulking that was already starting to peel off. He sounded very lazy like he didnt want to be bothered with the job. We were told we would have an estimate the next day, but didnt find out until over a week later by calling ourselves that the job was refused all over removing caulking. Ive never heard of a company refusing to do a job! My husband removed the doors himself, peeled the caulking off, and cleaned it up in just 20 minutes! Just waiting for our glass to come in and be installed by Lehigh Glass who have been awesome so, far!

Lo
Review №36

Excellent customer service. Very pleased with workmanship and great staff.

El
Review №37

The service and care towards my project was superb. Both Eric and Shauna went out of their way to make sure I got what dad needed. Definitely will use them again for my house projects.

K
Review №38

My dear Donna was very helpful and very professional when I called inquiring about an estimate, her workers came by to my residence and were very respectful, even though it was close to end of day, I was told that should would most likely call me or early in the morning. Thank you Donna and to all your workers. If I could have giving you more than five stars, I would have. Best by far in the Lehigh Valley!

Ja
Review №39

JacksGlass recently came to my home to measure and install a glass shower enclosure. Jason came to my home on time and with a smile on his face. He measured the space, had a template and then was on his way after informing me it would take about 3 weeks for the glass to be manufactured. I believe the glass arrived a week early and the install went smoothly. Jacks Glass accommodated my late request as well to have a towel hook installed. Every interaction with both Eric and Jason was positive. After the install I called to express my appreciation and was met with affirmation if I ever have an issue with the enclosure to simply call. I truly believe Jacks will stand behind their products and installation based on my experience to date. Thanks to Eric and Jason for helping to transform my master bathroom into a home spa!

Da
Review №40

I needed a hail damaged windshield replaced quickly and Jacks Glass handled the job in the best manner possible. Top notch service from the minute I walked through the door to the day of replacement. Thanks!

Ka
Review №41

I had Jacks Glass replaced three windows over the past two years. I did compare Jacks services with other competitors in the area and found Jacks service to be much better and with the most reasonable fees. I am happy the windows and did not see any quality issues. I would go back to them again.

De
Review №42

Good service. Looks grear

Ky
Review №43

Custom glass for the home, business, and auto glass. They also do plexiglass. Went in to replace a car window. They did a great job, but it took them a lot longer than initially stated. Highly recommended for any household project or replacement.

Te
Review №44

Jacks Glass installed a beautiful shower door in our master bathroom. They also have replaced our windshield in our truck in the past also. Their techs are professional and experienced. We definitely recommend them!

Do
Review №45

I love to work here every day! Such a talented team. Whether shower doors, windshields, commercial storefronts & fit outs, or fixing windows & screens in homes...its all good!

Ch
Review №46

I had a shower enclosure done today 5/1/19. Chris & Arthur were great! Highly recommend Jacks Glass...

De
Review №47

Professional and courteous

Co
Review №48

I suffered an accident in which my drivers seat window was smashed due to vandalism, and with a busy musicians schedule between gigging and teaching, I had to get it repaired quickly. I was pleased with their candor and professionalism. Not only did they get the repair with the right size of glass quickly, they did the job properly, and they also vacuumed the inside of the car of all the debris and snow that had resulted in it. I highly recommend them for their services. Could not have been more pleased.

Je
Review №49

Stopped in on 1/2/19 to have glass replaced on a broken storm window. I figured I would have to pick it up a day later but Eric told me they could have it done in about 10mins. Friendly staff and great service come see them when you’re in need of glass service.

Sh
Review №50

For many years now, Jacks Glass has been our go to location for all of our glass-related needs. The staff there is very capable, professional and friendly.I would highly recommend Jacks Glass to anyone who needs mirror or glass work.

S
Review №51

The workers are exceptionally nice and stands behind their product. I bought 2 pieces of glass and when I was installing it, one piece broke on the bottom. I took the broken piece back and I was very surprised that I was given another piece for free. I cant express the gratitude I have for this place and I will definitely come back again.

Mi
Review №52

Very pleased with the entire experience. Installation looks great. Techs did an excellent job. Thank you

Vi
Review №53

Tech was thorough and customer Friendly. Excellent service. Tx

Sh
Review №54

I would highly recommend Jacks Glass! I needed a new windshield and SafeLite came out to my place work to replace and I noticed they had the wrong piece of glass. Not sure what they would have done if I did not notice it so decided to make a trip to PA. to have a shop that my family has used in the past to do the work. They were FABULOUS! Kelly took care of the insurance piece and we set up an appointment and my windshield looks great! A big THANKS to Jack, Kelly and the guys for taking great care of my car!

Wi
Review №55

Very happy with the installation and product. Jason and Tamas were our installers. They did a great job with the installation and explaining the process and product.

Pu
Review №56

Awesome people and very knowledgeable and inexpensive for the materials i needed. The materials I got worked out with no issues. Thank you again guys for being a local company.

Da
Review №57

The sales person and the installers are top notch and very professional. The glass doors and accessories are the finest quality, and the installers workmanship and attention to detail were refreshingly amazing!

Ca
Review №58

My first experience with Jacks was 7 years ago when Moose replaced the windshield on my 2010 Ford Fusion. The care taken with this job really impressed me,no gouge marks on the metal channel or scratches,etc. I had the car for 110,000 miles after that with no leaks. This time around I took a rock in the windshield of my 2014 Fusion and Moose was out so Chuck did the job.Once again the old windshield was cut out with no marks or scratches. I dont know how they do it but the car looked like it was on the assembly line new waiting for the windshield.For ALL you car guys out there this is a TOP QUALITY SHOP with craftsmen like Chuck and Moose. I live 25 miles from Allentown and its worth it to get craftsmanship like this. Also thanks to Donna and staff for the courtesies extended to me today.Sincerely,Carl Hildebrandt.

Mr
Review №59

Came in to get an antique glass panel cut down to size and they did it in 2 minutes flat and didnt even charge me! Wonderful people highly recommended will be returning for any other glass / mirror needs!

Ad
Review №60

To be honest, I have not used any of their services, but Donna, Jacks other half, was at a business meeting I attended, and I was truly impressed with her knowledge and passion for not only her business, but for safety evangelism in her industry.Having a primary goal of being a company that has your safety and satisfaction as its ultimate goal. says a lot about not only Jacks Glass, but also about Rita and Jack personally.

Jo
Review №61

I got a chip in my car window and things couldnt go any smoother than working with Jacks Glass - they took care of everything from start to finish. Love their team! Thank you!!

Da
Review №62

Good service and friendly office staff taking all of my info and have the correct parts on hand the first time.

Da
Review №63

Excellent service. Professional. Highly recommend. Smooth experience from start to finish. You have another customer.

Jo
Review №64

This is the best place when it comes in auto, home, commercial and business glass, because the prices are the lower in the Valley area.

Bo
Review №65

A quality product with quality installation. A great company to deal with; highly recommended!

Je
Review №66

Great customer service & quick response on wrong orders dispatch highly recommend!!!

Ch
Review №67

My rearview mirror fell off a replaced windshield (from a shop that is now out of business). I took it to Jacks Glass and they reattached it for a VERY reasonable price.However, BMW rearview mirrors are notoriously difficult to reattach straight. I mentioned that I was not happy with the alignment and they told me no problem, come back and well take care of it for you. They spent quite a bit of time on it on the second try, but they got it PERFECT, and there was no additional charge.Everyone was very friendly, even the poor techs that had to deal with my difficult car. Jacks Glass now has another loyal customer!

St
Review №68

Make sure to get a written estimate when using Jacks. I sent daughter their to have a screen re-screened and was charged $47.70. I thought it was high, so I did some shopping around and found new Anderson screen with frame at Home Depot for $27.00. I then called Boyers Hardware in Slatington and was quoted $21.00 to replace same size screen (34 X 56). I called and spoke to Jack the owner and asked if there was a mistake and he said that is what he charges and he was not willing to change the price. He explained that he has employees to pay and that is what it cost. Fortunately for those who pay with a credit card you can dispute the charge.

Ja
Review №69

Best glass supplier in the area.

ma
Review №70

We Love Jacks Glass. They are quick, great quality work and professional.

St
Review №71

Donna just wanted to share with you how wonderful and knowledgeable Jason @ Jacks Glass was when he came out to our house, he was great! We look forward to his quote

je
Review №72

Had shower corner doors installed in moscow, pa and we love it..kids bathrooms next! very friendly and professional staff

Me
Review №73

Fast, friendly, expert, and affordable service. Look no further than Jacks Glass for ALL of your glass needs!!!

PI
Review №74

Very professional. Im very pleased with their service .

Je
Review №75

Very helpful! Thanks Eric!

Ba
Review №76

Excellent service and amazing people.

Ja
Review №77

Very helpful & met our needs

do
Review №78

Very helpful, very professional

Be
Review №79

Ordered glass for a double pane window was ordered and put in in about 3 weeks

Wi
Review №80

Excellent, friendly, professional service.

Ca
Review №81

TOP NOTCH MIRROR WORK!!!

Br
Review №82

Friendly and very helpful

Mi
Review №83

Friendly, professional and timely

Jo
Review №84

Clean and professional

Information
55 Photos
84 Comments
4.7 Rating
  • Address:424 N Madison St, Allentown, PA 18102, United States
  • Site:https://jacksglass.com/
  • Phone:+1 610-435-1440
Categories
  • Glass repair service
  • Auto glass shop
  • Glass & mirror shop
  • Glass shop
  • Mirror shop
  • Screen repair service
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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