We had an accident recently, the staff at Boones Insurance Agency was patient, responsive to our questions and concerns. And the car was repaired to our satisfaction. Very appreciative of their assistance.
I have always paid less than what I was originally quoted! Quick to respond and I love the rewards for driving safely!
I call three times to get my car insurance down but got not results until I talked to Sandra and Mr. Boone then I got what I wanted. My car payments to go down. Im retired and do not drive over 45 miles each way to work and home everyday. So every little bit helps.
I have always received good customer service from this agency. And for me that is a sign of a well run company. I am well pleased that I joined Allstate. I have had no issues with claims but the contact I have had has been A-1.
Shanda Watson excellent customer service. Roberts office manager is the best. Always helpful. His agency is right there when you need them.
I love Allstate they are always there when you need them.Great personality,always above and beyond for their customers.Shonda Watson does an amazing job she knows your voice whenever you call, That alone is 5 star Shonda you Rock!
They are the Best...Always answer my questions & gives me the best way how to save $$$$Again. Thank you!
I have been with Mr. Boone (Allstate Insurance) since 2002. He and his staff are the nicest, most professional, and are truly attentive to my specific needs when situations arise. Mr. Boone and his wonderful staff are problem solvers and will go out of their way to make sure everything is resolved to the highest degree of satisfaction. They are the best.
They are great to work with and saved us over $1,300 a year on our auto and home policies combined!
There service is very good. And the premium that I got is very reasonable.
Great coverage at a great price. Also they have tried very hard everytime I needed to resolve any issue. Thank you for helping me..
Ask for Karla, she saved me a ton of money, very knowledgeable, helpful and always available, she had lot of patience answering and helping you
Changed to Allstate for both car and home insurance from another major company and saved 100/month. Boone agency staff friendly and skilled at accomplishing all this. Recommend.
I cannot say enough good things about Robert Boone and his agency. For the 17 years we have been with him, he has consistently provided us with the very best in service, support and advice in every area of our insurance needs. He and his people are helpful, friendly, responsive, prompt, knowledgeable . . . I could go on and on. You cannot go wrong if you choose him as your agent.Sincerely,Mike Stoker, Allen Texas
Weve been with the Robert E. Boone: Allstate Insurance for more than 20 years. As corny as it might sound, we know we are in Good Hands. Robert has provided us with sterling service and professionalism. Thru hail storms, car repairs, and life insurance needs, Roberts office has provided us with the security to know all is well when lifes challenges arise. Thank you!
Robert and his staff have been extremely helpful with the claims we have submitted. There were able to cut through the red tape and expedite the process. . I would never consider another company because. Their customer service is excellent.
Robert E. Boones Allstate Office is prompt with help and information. I went through a claim with them when hail damage destroyed my roof. I have never had to make an insurance claim before, but they walked me through it and called after the work was completed to make sure all went well. I have homeowners and car insurance with their office and I am happy with both. I highly recommend Robert Boones agency where the people treat you with care and consideration.
Dont incur a loss that is not catastrophic -- not widespread and affecting many homeowners. Not only will Robert Boone not call you, the multiple-policyholder, when you express concerns to his office and to the claims department, his staff with whom you are familiar will ignore, you, too. Allow him to benefit from your assets, why? I rated one star because at least one star is required to post a review.
We switched from State Farm to Robert Boone Allstate in Allen, TX a few years ago when State Farm raised our rates.This Allstate location has been great to work with professional, friendly & quick.Most of all, they were the best value too!
I’ve been with this agency for about 4 years and they are always so helpful and easy to work with. I always get updated when my policies are about to renew and the one time I’ve had to use my insurance for a small auto accident, could not have been more seamless. Very pleased.
Robert Boones staff always go above and beyond when helping us. They are very helpful and polite and never use any pressure sales tactics. We really appreciate their professionalism and excellence.
I rate Robert Boone Insurance Agency five stars. My recent two experiences were nicely handled and continues to sustain my faith in my agent. I would gladly recommend him to a prospective client.ThanksMartin Ajaero
My Allstate Insurance Agent provides great customer service. She is always up beat and friendly! She is very patient and willing to review my policy with me and insures that I comprehend my policy.
We have had our house and cars insured by Robert E. Boone, Allstate Insurance agency for many years now, and expect to stay for many more. Excellent Customer Service. They saved me money on my auto and home insurance!
I am very happy with Allstate insurance and Robert Boones agents. They are very helpful and take the time with their customers. I am recommending them to anyone who is looking for a serious and affordable insurance company.
I have had several different policies with Robert over the years. I have always found Robert and his staff very accommodating and pleasant to work with. I would highly recommend the Boone Insurance Agency to anyone looking for new coverage.
The team, especially Shannon, is always professional, friendly, and passionate about meeting and exceeding my needs. They are always upfront and willing to explain terms and policies until I am able to make an educated decision. Thank you.
Our experience thus far has been easy! We are very busy, but wanted to combine all insurance. After taking our info, and a car purchase in the middle of it all we settled on a plan that was far less than what we were paying previously.
I have been with Allstate and Robert Boone since 2001. He and his staff are always friendly and knowledgeable. My claims have been processed very quickly and professionally. I moved from Lewisville in 2005 but I have stayed with Robert the whole time.
I’ve had my Renters insurance with Allstate and Robert E.Boone being my agent for many years now. They worked with me until they could get my auto policy to be competitive with the current provider. Now I have both policies under one umbrella and I couldn’t be more satisfied. If you’re needing insurance please give Robert E.Boone (Allstate) a call you want be disappointed trust me....
My husband and I are very pleased with the service provided by our insurance company, Allstate, agent Robert Boone. I would recommend this company to all of my family and friends.
Highly Recommend! Robert and his team are responsive and dedicated in providing the best service possible. All of our insurance is with Allstate and we have been extremely pleased with the service we have received.
I was very happy with the service provided me during my coverage with All state and Robert Boones office.Always very cordial, helpful, informed, and very helpful during the car repair after the hail storm in the spring.I would recommend them.
I have Allstate for many years but this office is by far the best to work with. So helpful and great customer service.
Shawnda is my policy handler and she has done a wonderful job for me over the years. I would recommend Allstate to anyone.
Always helpful when I call in. They always seem to have my best interest at heart.
The Boone Agency is a totally professional one, which also offers friendly, and personal service. We highly recommend them!
Robert Boones office has always been helpful in addressing any situation or concern I may have had.
Excellent service, year in and year out. They consistently exceeded my expectations.
I work with Shannon at this agency. She has always been responsive, quick and thorough with any questions I have and alerts me to things I dont know about or havent thought to ask.
Robert and his office are so easy to work with. Very helpful and friendly.
I recommend Allstate for all your insurance need. (car, house, etc)
Both we and our daughters family had such good service during the significant hailstorm damage. Your people are great!
Super friendly. Excellent customer service!
Quick response to any issues related to my policy. Professional always!
Very good Service. Shawnda and Robert are very very helpful.
Ive been with Robert E Boone Allstate agency since moving to Dallas in 2013. Exceptional agency and staff!!
This guy WILL go to bat for you. Every time. Phenomenally great guy who cares about you and your family and our local situations of Natural Disasters that sometimes happen all too often in North Texas !
I love calling the office, I know I will be greeted as a friend, and I will get the correct information.
Friendly and responsive customer service working to meet your needs in multiple areas.
Great agent, very helpful when choosing coverage, and has great followup
Crappy service;; Agent never available. My advice is to try a different Allstate agent.
Ive been with Boone Allstate for years. I recently married; we compared my husbands insurance, State Farm, with Allstate. The savings was substantial using Allstate; $1,000 a year just on the homeowners policy. Needless to say, we switched all our insurance needs to Allstate. Thanks, Allstate.
Carla - is Awesome
Great ppl.
Good company and friendly employees.
Good service, easy to deal with.
You guys are the best
Great company for insurance
Shannon is terrific!
Absolutely positive!