Hansen Insurance and my family have a relationship of many years, and its based on consistently responsive communication, and of course value for money. We have had various changes in our family situation altering our insurance needs and in every instance Dean and the excellent staff have navigated us through it to good effect. Great stuff!
We were seeking an insurance policy on a home that we were leasing back to our sellers for a short period of time. Our current company would not provide us with a policy even though we had used them for 20 twenty years. Jake Hansen was recommended to us and he took the ball and ran with it immediately. He found us a good policy at an attractive price and demonstrated a great sense of urgency to complete the task. Thank you Jake.
Dean Hansen Farmers Insurance has had my business now for years! I love how they know my needs, don’t oversell and proactively review policies that I have to make them better or save money! When you are super busy it’s comfortable knowing that your agent has your back!
Dean and staff are great people. Ive seen their business grow over the years, and you only do that by taking care of folks. I run a real estate team and theyve always taken excellent care of the Buyer-clients we send their way for insurance. Thanks Dean & Co!
Jake Hansen was more than helpful and very informational! The follow up and ability/willingness to reach out and make sure I was informed or taken care of was very appreciated
The Hansen group provides our clients with first class service. Great group, led by a great leader Dean Hansen with the best shirts! 👕 Thanks team for all you do for our clients!
The customer service is consistently Five Stars. Today, I asked Sarah to verify a potential double billing on my RV. She called me back within two minutes with the answer. The original double billing was already corrected with a payment credit on my credit card. No Issue to worry about. Thank You for the very quick response.
I would highly suggest the Hansen team to give you peace of mind about your insurance. They are always there to answer questions and they truly care.
Thanks for all the reminders, Tunya and for the great customer service Jake! I feel that I am always taken care of at Dean Hansen.
Jake and Sarah have always been knowledgeable, helpful and patient with us and all our questions.. walking us thru our best options and helping us keep our costs down. We are very happy to have found Deans office when we moved here and enjoy working with them!
When you call the office you are guaranteed to get the help you need without waiting forever for a response. Excellent office and excellent staff!!!
Everyone on the team is very professional and really cares about your insurance and always gives quick responses to any issue you may have. Thanks again and love finding a trustworthy agency.
Michael at Farmers is amazing! Very thorough. You can tell he really cares about me and my family. Always answers my calls and emails quickly. The office staff especially Tunya, are great! So professional and friendly!
We use Farmers Insurance for our business... Jake and Tunya are superb and very well knowledgeable and ALWAYS available for any questions. Service is at a different level with these guys, never seen better. We are Happy and GRATEFUL for Farmers Insurance
Jake and Sarah were professional, knowledgeable, and friendly. Their follow up was excellent. Saved serious money switching to Farmers Insurance. I have already recommended my neighbor to Farmers. Sarah their office manager was especially pleasant and delightful to speak with.
They did a great job on handling all of my needs. I have several investment rental properties with unique requirements, and their knowledge regarding this was superior. I would definitely recommend this business!
I have worked with Dean Hansen’s Farmers Insurance Agency for many years. They strive for excellent service and treat their people with respect and professionalism. I highly recommend working with them!
Excellent insurance team! Extremely helpful, knowledgeable, and responsive.
When it comes to protection this is the place that does it with meanings.It is too much of positive to say about the Hensen team.Thanks Hensen team for your excellence.
Hansen Agency is THE BEST Insurance agencyI’ve ever had!!Because of the people there!They listenThey do the best they canBut most importantThey CARE!I’d give them 10 StarsIf I could!!
I have insured my nonprofit for over 3 years with Dean Hansen and I would never change. It’s a great value, his staff gets me information in a timely manner, and I am super pleased with my coverage!
Tunya was punctual, professional, and helpful. I had a smooth experience with Farmers Insurance in getting my renters insurance for my college apartment.
Jake is very thorough and did a great job explaining all the details of our new policies, how each one works, and how everything works together to protect you and your assets. We now have much better coverage (for less money) than we did with our previous carrier, which is a great feeling at our age. His follow-up is outstanding as well, and he really seems to care about his clients.
They go above and beyond. very pleased to deal with.Sarah always quick and fast. thanks maam
The entire staff is top notch & never fail to go above & beyond what I expect! Partners for LIFE!..and Auto & HOME! Silly little insurance joke...but seriously!
The entire staff at Hansens Farmers Insurance is professional and attentive to our needs. We feel comfortable with them as our agent for all insurance needs.
The rep I work with is super helpful and explains everything to me. I recommend them specifically to everyone I know.
The team goes above and beyond for all of your needs! They are friendly, very responsive and treat you like family.
This farmers office is great. The customer service has set a bar for me and my family. I have 3 teenager drivers and I know they are in good hands with Farmers Insurance and the Dean Hanson office. If I ever have questions or claims they have always gone above and beyond to help me. I get calls daily about switching insurance companies. Its not all about the money its about the service I get with Dean and his team!!!!!
The team that works with Dean is amazing. They are quick to respond and quick to help. They are always kind and caring. They have helped my Grandfather and I on several occasions. I would not want to work with any one else.
The Hansen Agency is an easy 5 stars!! They have helped me, my friends, and my family with car insurance, renters insurance, and even got my babies covered with pet insurance! Dean, Jake, and the rest of the team have been amazing, VERY patient, and very thorough when it comes to finding you the right coverage at the right price. PLUS... if you ever have a claim you will without a doubt have someone there to help you through the entire process... and that is simply invaluable. Hansen Agency.... you guys are awesome and I will continue to refer you to anyone I can!
The staff is friendly, knowledgeable, efficient, helpful and quick to respond. I enjoy working with them. I appreciate that they called to review our policies when they were up for renewal.
So easy to switch to a new policy with more coverage at less cost. Thanks to Jake and the team at Farmers Insurance - Hansen Agency
Dean is not your ordinary insurance agent! He loves to help educate customers, not just sell you insurance. Although he may be able to save you money, his focus is to ensure you have the right policy for you and your family. As were in the process of building a house, he gave me some things to think about as we get closer to closing and will need to setup homeowners insurance for our first home. Thanks Dean for looking out for me and my family!
Great service all around!
Dean is extremely friendly, helpful and most of all honest. He works diligently to make sure you have the best coverage for your home. I highly recommend Dean for all of your insurance needs!
Incredibly quick to respond to any need or request. Being in real estate, I have the opportunity to refer many of my clients to Dean and Im never disappointed in the friendly and professional service he provides.-Ddee Fowler, REALTORD2Realty Group, Keller Williams
Daniel has been a great agent to work with. We came in looking for some home owners and car insurance and he took great care of us.
Michael Copeland is amazing to work with!! Would 100% recommend.
Dean and his team are the insurance team to trust with all your needs.I have full confidence they always get me the best coverage at the best price for my auto and home policies. And when I had a claim last year, Dean was the first one to be there for our family, to assist in processing the claim quickly and conveniently. Thank you to the Hansen team, for your excellent customer service you provide. Sincerely, The Dear Family
I highly recommend Dean Hansen and his team. They helped me out when I was a homeowner, turned landlord and took the time to meet with me and help me understand what I needed and make sure I understood the process. Also car insurance under one umbrella. I recwntly moved to a different state is the only reason Im not with them anymore. However, the team quickly recommended another great agent under Farmers. Thanks again!
Dean is the great combination of a very caring person, someone who embraces service to others and is an expert in auto, home and business insurance. He brings you high value benefits that protect you and I highly recommend Dean!
I have always received clear explanations about my insurance policies and what is covered. There is always prompt communication.
It has been a pleasure working with the Hansen team! Extremely professional, hard working, and will do everything possible to support a client. Jake - appreciate everything that you do!
Ive been able to deal the same representative from the Hansen Agency for several years now. Its nice to be able to email the same person and get a timely response to any questions.Farmers Insurance hasnt always been the cheapest when I comparison shop, but they are generally competitive. For me, responsiveness and accuracy when dealing with the agent is key, as is the claims process. Handling a claim usually happens at a stressful time; I appreciate a company that makes the process as friction-free as possible.
Dean and his team go above and beyond what most insurance agencies do. They are professional, knowledgeable and personable. I have dealt with lots of agencies and instead of just being a policy number they treat you like one of the family. Its great to have an agent that cares! Customer service is exceptional!!!
Michael is great to work with and very thorough with my annual policy reviews.
Great job helping home town Heros save on their home insurance. Juanita really enjoys helping her clients.
We had another insurance company when we first started our business. But, I never realized how important it is to really know your agent! The Hansen Agency has our back on every event we do and I know and trust that when I ask for help, I get an answer the day I ask. I never have to wait and thats really important. I highly recommend knowing your agency and knowing your agent, and that should be Farmers Insurance - Dean, Jake and the rest of the staff.
Dean Hansen and his staff provide excellent customer service for their clients. Theyre always willing to go the extra mile to ensure your personal assets are properly covered, while providing knowledgeable and professional advise. Im glad that I Know Dean !!
Love Dean and his whole office! Michael is the best and they have always been so fast to respond when I have needed help! The hail storm a couple of months ago was so damaging to our property but the Hansen agency took the stress out of the situation by responding promptly and helping us get back to normal! Thank you guys so much!!!
They give me great service and are very responsive. Whenever Ive had a question, theyve responded rapidly and given me any info I needed. They made my transition from CA to TX easier than I thought it would be. Farmers prices are very reasonable, too. Now Dean Hansen and Farmers handle all my insurance policies.UPDATE: Just did my annual Farmers Friendly Review with Michael. He was excellent -- very knowledgeable, very thorough, very easy to talk to. I highly recommend the whole team in Dean Hansens office.
Dean Hansen really does care about you and your family and their insurance needs. I also know that he cares about his customers because in 23 years of being a contractor, he is the only insurance agent I have ever seen that meets the Farmers Insurance Adjuster at the customers house during a claim for their home or auto damage. He and his staff are top notch and I recommend them to everyone I can.
Dean Hansen has been my agent for about 7 years. The service I receive from anyone in the office when I call is well above any agent I’ve ever had. I like the personal service which includes saying my last name correctly!! I use him for my personal and business insurance.
Hansen insurance is the best! Their customer service is over the top fabulous! Anytime I need anything, they are available to help.
Great experience. Highly Recommend using this company. They saved me ALOT of money and got me better coverage than Progressive.
Jake is handles our account with Farmers Ins and we couldnt be happier as a small business owner. They truly cater to our needs in such a professional, friendly manner. Love doing business with the Jake and Dean
Dean Hansen and his staff always go above and beyond. They are not your typical insurance agency. They take the time to sit down with you and explain your policy, options and recommendations. I wouldn’t use anyone else for my home and auto insurance. I’m proud to say I KNOW DEAN!
Dean, and his team are AMAZING! This is how amazing this agency is, Dean literally spent hours out of his day to help, not just myself with insurance questions, but my in-laws as well. Crazy part is, HE WASNT EVEN MY AGENT at the time!! He never asked for anything in return. He didnt ask to be my agent. He truly just wanted to help! At that time, I knew I would be in good hands, and knew he had to be my agent. His team will check on my family and I, just to ask how we are doing.When going over coverage, they dont try to sell you, they simply go over in detail what is the best fit for you. This is my Agency! I would recommend them to everyone.
They are very professional.
These people are great all around!! I got my first policy for my college apartment and later moved out of the state. Suzanne took the time to find an agent that could help in my state to take away some of the hassle with moving. Every business should be this passionate about helping their clients!
I love my Farmers Insurance family! Jake, Dean, and everyone there are awesome! They are always so caring and understanding and go above and beyond to help!
Very customer friendly.
Very happy client here..Jake saved me several hundred dollars
Thank you to Dean and his team for helping us with our insurance policy. I give Dean 5 stars for being extremely helpful, patient and responsive to our questions. My family and I are transplants to TX and we needed good and honest insurance services.
Jake and Dean are awesome! They are so great and supportive and take great care of their customers!
Michael has been awesome to work with, very understanding and great at communicating the whole process.
Farmers did great, and Mr.Glass did also after a GLITCH caused a small delay.Issues resolved 100%, we are GTG!!/Thanks to Sarah for all the hep.
Immediate response with everything that I needed at the time. Thank you!
This company is a great family owned business, serving others!
They are good. I worked with Collin in this office and he is very calm, follows up, answers a lot of your questions and making sure all is well.
Dean and Suzanne Hansen have built a business on strong values and exemplary standards in the marketplace! They are involved in the community and always service our clients in a way that cannot be beat! We appreciate the way they handle business with integrity and build relationships with everyone they come in contact with!
Dean and his team are always quick to respond and have outstanding customer service.
Nice, knowledgeable folks. If you’re in need of insurance, check them out.
Great staff that is knowledgeable and always ready to help!
I have all of my policies with Dean. He is the best! He is honest, available and I believes he really cares about his customers.
Dean and his team provide great service with all that Farmers has to offer!!!
Great service and knowledge for any insurance related questions and needs! Has been in the industry long time, theyve been helped many of our clients!
Best agent ever.