Great service and very friendly. Take the time to help and answer all questions. Just wanted to add called back with a big problem and Karen no big deal got this. Both are so nice. Sara & KarenThank youPete Silva

Great group. Karen and Sarah very helpful and knowledgeable. Very responsive to any calls or questions.

I have been with Shawns agency for many years and have nothing but great things to say. I deal with Karen and her customer service is outstanding. She is extremely knowledgeable and quick to respond to any questions or quotes I may need. Pleasure to deal with.

I had excellent experience. and I am thankful for every thing you done for me

I have had insurance with Allstate since 1974 with exception of possibly a couple of years. Always superior service from both Karen and Farrah when I need them. Recently both saved me over $500.00 during an annual review of both my Home and Auto policies. Truly professional and always pleasant to do business with and strive to get you the discounts you deserve that most agencies overlook. Would highly recommend this office if you need insurance. My thanks to both of you....

Ive been with this Allstate office for at least 20 years. Every experience has been awesome. A few wrecks, hail damage claims and windshield repairs, every time I call Shawns office its a pleasant and prompt response. They always take the time to answer questions and give honest feedback. Are you in good hands? Yep, I went there and I would say, yes you are with Shawn and his team!

Very friendly and helpful also helped learn local businesses. Enjoyed doing business with the whole crew.

Farrah and Karen are extremely helpful knowledgeable and truly enjoy helping you with any problems or things that come up with compassion

I switched over to All State Insurance a few years ago, and let me tell you, they are amazing! You know how everyone dreads talking to insurance companies? Well, I look forward to talking to Farrah Clayton at the Shawn Peterson Agency in Allen, TX. She is simply amazing. When ever I call their office, I feel as if I am talking to a family member. We just chat as two cool bodies but yet she is so professional and handles every issue I ever have. Most importantly, she gives me advise about my policy that makes me feel appreciated. Farrah is superb! If you want an insurance company that treats you like family, please contact Farrah at All State, Shawn Peterson Agency.

Great agency to work with. They go above and beyond to help their customers!

Karen at Allstate is great. She is knowledgeable about all Allstate matters and also takes the time to get to know you, your family and your current situation. She has been our Allstate adviser for nearly 25 years. My folks had her as an adviser and naturally I chose her also as she has always felt a part of our family. I would highly recommend Karen and the entire office to anyone that is looking for auto/home insurance and any other financial needs.

Great and easy experience! If you are looking for outstanding customer service, you’ve found it! Professional, knowledgeable, capable and most of all- willing!.. that is how I would describe Farrah and Karen!!

Karen is so helpful with my insurance! She is always helping me find ways to save money and get the best coverage! We really appreciate the extra time she takes to provide us with verification cards that we need and keep loosing. Our family highly recommends this agency and Allstate Insurance for all your insurance needs!

My agent Farrah is amazing!!!! She really helped me out a lot. I loved that she took the time to explain things to me to make sure I understood my policy and worked with me to get the best deal they could offer within my budget. Fantastic Customer Service! Definitely will recommend!

This agency is top notch. I love working with the Shawn Peterson agency especially Farrah. Shes number one in my book.

Farrah is the most responsive rep I’ve worked with. She genuinely cares about my experience with Allstate and makes sure that all my questions are answered. She is quick to return messages and takes the time to explain things clearly to an old man like me. I’ve been with these guys forever and plan to continue. No need to look for something when you already have the best.

I have been with Allstate since 2010 and have had nothing but great customer service from both Karen and Shawn. Nothing better than when I call the office and they know my first name and details of my accounts. IHighly recommend Agent Shawn Peterson and his great assistant Karen if you dont want to be just another number.Thanks for the great work that you do for me and my family.

I have been a customer of this office for more than two decades and have received some of the best service from an insurance perspective believed in the industry. The good-hands support echoes through this office with consistently prompt and accurate service. In the rare times of insurance needs, the entire staff works closely with its customers throughout the process, a true insurance agent approach. Many thanks for the outstanding service afforded Karen, Farrah and Shawn.

Great customer service! Always willing to help out in any way possible. My family and I were rear ended last year and the other party’s insurance was (and still is) being super shady, But Shawn Petersons office never dropped the ball and made sure we were taken care of while we were fighting against the sup par insurance company that represented the party that took us out. I would highly recommend these guys for your insurance needs!!

Farrah and Karen have been great help for me from setting up the insurance to guiding me thru filing claims. They were fast to give me an competitive quote and were not pushy with sales when I was still deciding between insurance companies. Farrah is so fun to talk to I actually enjoy calling her!

Buying a new home can be a very stressful time. Especially, if it’s your first time! Farrah Clayton was extremely helpful in answering all my questions and concerns and was very understanding of the fact that this was our first time buying a home. Farrah made getting our policy the easiest part of the whole home buying process!

I never hesitate to recommend he Allen office of Allstate Insurance. The staff have many years of experience and Karen and Shawn are friendly and efficient. Such good service is often hard to find, but if you need a good rate and like doing business with people who dont make you feel like a number take a drive down Main Street to the Allstate office to experience a business with yesterdays values and todays technologyBarbara Gude

Karen is excellent and always so helpful when I have questions about my policies, premiums, or coverage. Were in good hands.

Farrah and Karen are the best ever!Very compassionate when I have hade issues. More than I would have liked lately!Great team here...

I have never had a issue with allstate. every time I have talked or came in with the location on main in allen they have always been very helpful and pleasant to deal with

Always ready to help, We Appreciate. the service provided b y Ms. FARRAH from allstate

Farrah was very helpful and thorough.

Farrah was very patient and knowledgeable. I was quoted some very competitive rates and went with both home and auto.

Always pleasant and knowledgeable! I enjoy working with Farrah as she’s always patient and quick to fix any issues I may have. Thank you!

Farrah and Karen are amazing.

Since 1998 it has been a privilege to be with an elite group of professionals who has handled my home Auto life insurance for my family for over 20 years exceptional service

The best people I have ever had the experience dealing with in regards to Insurance. The entire staff is very friendly and knowledgeable. I switched everything I had relating to insurance, over to this team. Very pleased.

My Allstate agents have taken great care of my family and myself for over 30 years ... Anytime weve ever needed anything we have received lightning fast service . .. Thank You Ms. Karen !!! We really appreciate all you do for us !!!

Shawn Peterson Agency, specifically Karen; always attentive, responsive and informative. We have had all of our insurance with them for many years, have always felt confident they had our back and they have never disappointed.

They are super helpful. been with them for years.

Overall a great experience so far. Karen listed to my concerns and worked with me to a good coverage, with a great price. Highly recommend.

Karen was very diligent and helpful in answering questions, providing a reasonable combo home/auto quote and efficient in getting us transferred back to Allstate with Sean. She established our accounts in a very timely manner considering she knew the timetable provided to get new insurance was short. We are quite satisfied with our experience.

I have had Allstate for years. Karen is the easiest person to work with ever. Reliable and responsive.

My insurance agent Farrah Clayton is so verry nice and personable she made me feel like an old friend. And I can think of no one I would rather come to with my needs. Thanks Farrah.

Great people and very knowledgeable. Iv never had a insurance company I felt helped meMore.

If you need help with insurance in this area, this is the place to go hands down. Farrah was so instrumental to a smooth transition from my previous agent. I moved from out of state so there were extra items I had to attend to which were overlooked at first, but not because of these guys. She kept on my file and diligently informed me of the pending items which saved me time and $$$. Im so glad I found this agency!!! Farrah helped me with everything and even worked with me on the weekend which is a major bonus considering my work schedule. They can truley be called friends which is hard to say for most of us about any kind of insurance agency or agent. Kudos to you all!!! Jus Sayin.

We have used shawn peterson for over 7 years . For car and home insurance. Amazing customer service . He will gove you the best advise for the best coverage. Honest and Genuine. Its rare to find quality like this now days . I would recommend him to every one . Thank you Shawn

The Allstate team that Shawn has is great. Awesome customer service.

Very responsive service for both coverage and claims. They will help you get the best value for your insurance.

Be with Shawn Peterson for 20+ years for the personal service and quality products.

Excellent service, extremely helpful, always prompt. They handle all my personal and business insurance needs.

Staff is friendly. They make sure all questions are answered accurately.

Great customer service. Lots Thanks.

Wonderful customer service and responded very quickly, Thanks Karen!

As always, Karen was extremely helpful, friendly, and easy to work with.

Office staff is very helpful and respectful!

Farrah Clayton is a great agent.

Farrah is knowledgeable and very helpful.

Good people to work with.

Farrah and Karen are simply the best

Good people.

Awesome staff !