The AC on the third floor (main workout floor) has been broken for two weeks now and they seem to be in no hurry to fix it. Trying to understand why I’m paying $70/mo to workout here. It’s currently hot and miserable.

5 stars for the trainers, instructors, and (most) staff. They’ve always been great, informative, and motivating, and Im certain are all underpaid.I was a faithful member for nearly 8 years and boldly returned during Covid shortly after facilities reopened during June 2020, but feel like things went drastically downhill. I would sometimes go during empty, off-peak hours (like 2-3pm on a Friday) to use the OneLife Anywhere app in the studios by myself, I was repeatedly told to use headphones instead of my own audio - the audio from my ipad was lower than the background music played upstairs. It was absurd - not everyone has expensive airpods and can workout with a cord flying around - I was using the company’s app and facilities as a paying member, when no one was around.Communication has also gone sour - class changes, and most importantly things like the air conditioning being out for over a week (IN THE SUMMER) is unacceptable. No messaging sent out - you just realize upon arrival that the gym floor felt like, and smelled like worn, gym clothes were sitting in someone’s car parked in the sun for a month. Yes they said we could use other facilities, but how about a quick email update to members? Instead of finding out, repeatedly, only when we got there? The AC going out is not a new thing, but for this long, without any communication... thats not cool.I feel awful for the trainers and staff that had to work in those conditions, and don’t know why the AC was out for so long - but mailing an update to members is not unreasonable.I used to love coming here, and have even made a few friends at the gym - but for the rates we pay at OTS&H (which is more than double gyms in the same family) I feel its not worth it.So I “downgraded” to OneLife, for less than half the monthly fee (but regular AC)

Easily the best gym in the area. LA fitness is dirty and golds gym is not customer friendly and has a lot of clientele that is rude and extremely loud when they work out. The facility is clean and the staff is very friendly.

I will hope to update this review once Covid has cleared, as the low rating applies exclusively to Sport and Healths complete lack of enforcement for Virginias current pandemic-related safety requirements (mask wearing while inside buildings and not actively exercising, and social distancing). My husband and I have been members since 2007, and have really enjoyed the excellent equipment, friendly staff, and generally non-crowded environment that has made working out a pleasure. Based on our experience over the past months, however, we finally decided to freeze our membership. Fellow gym members walk all over the workout and common areas without wearing face coverings. They sit on equipment--without wearing face coverings--for extended periods of time (on numerous occasions I would complete 2 sets on another machine and individuals would still be there typing novels or whatever on their phones). This would prevent me from using certain machines, cutting into my ability to get the most out of my membership. I would attempt to stay away from people but theyd find the need to use a machine that was right next to mine, within 6, when literally everything else in the area was free. We reported these instances to staff as they piled up, trying to just take care of ourselves and stay away from people who were violating the rules. Nothing was ever done. In fact, the last time I was there, I saw the manager walk right by a no-face-covering member without saying anything. After seeing that, and many attempts to keep ourselves away from others, we decided its not possible to maintain a reasonably low risk level in this gym.

Excellent facility! Great staff, equipment and trainers. A truly first rate gym.

Great location and wonderful instructors, but over the past three months, the fitness class rooms have been uncomfortably warm (74 -76 deg. when FIA standard is 65-68). Despite multiple complaints from members and instructors, nothing has been done. I’m moving on to greener (and cooler) pastures.

I love this club! So glad I joined... the team is spectacular and I love the weight floor. The equipment selection makes it easy breezy for me to get my workout in. I also loved the Smart Start process- it gave me a good vision of where I am currently and what my potential is in reference to my fitness goals. 100% recommend this club if youre in the market for a great gym in the area!

Great staff. Working doubly hard during this tough period. Thanks to the Staff!

Sport and Health is becoming our second home because are there working out and taking classes so much :). I started coming here for the amazing Pilates classes (taught by Katy!)- even my husband never misses a class! I also recommend the wonderful barre and yoga classes. They are studio quality, but included with the membership. The fitness floor is great with a lot of elliptical machines and other equipment, and I generally dont have trouble getting a machine or finding space to stretch. The locker rooms are very convenient with large towels for showering. And, there is a great filtered water machine that keeps us hydrated! Highly recommend the club!!

One of my favorite clubs! Every class I have taken has been excellent! The instructors are the best around. The manager Marty and all of their front desk staff is always so friendly and welcoming. The trainers have been super helpful when I have questions. The club is always clean and I truly look forward to going!

For those of us who are committed to “work out”, even at age 79, the weight room part is essential (I bench my own weight) There are a multitude of resistance machines, stationary bikes, and many yoga and other classes and top notch trainers. Worth every penny.

The Old Town S&H club is absolutely perfect. As a result, Ive been a member for several years. The management and staff are very knowledgeable, professional and yet friendly. The classes are the best. The club is clean and well-kept. The members are nice people. And location really is everything. Its a wonderful gym and much more!

Ive never belonged to a gym so comfortable and inviting as Sport & Health Old Town. Everyone who works here is incredibly friendly and helpful, the place is spotless and has awesome machines, plus they are always thriving to stay on top of top trends and techniques. I take several classes on a regular basis and they are killer—in a good way. I especially like Evies Tabata class, the Barre classes, and the Trainers Mix class. My kids LOVE the kids watch caregivers which makes it easy to take them along with me! Ive worked with several of the personal trainers and they are incredible—so knowledgeable and make workouts fun (and hard!). This place is the best!

I moved where I worked, and would be no longer close to this location. I had been a member for 4 years.After cancelling my membership, their business policy force me to pay next month in full (who requires 50 days notice?? - 30 days is understandable) even when I am not going to use their services, so my customer policy force me to write this review to let other people know about this clause. It feels slimy to dig out another month. And since I dont have the terms of the agreement memorized after 4 years, I tried to find the cancellation policy on their website - which isnt there. Feels intentionally deceitful.Enjoy the extra month. Ill be rejoining a gym in about 2 months, and it wouldnt be a sport and health.

Old Town Sport&Health rocks! The staff are unbelievably friendly and caring! Justin, Marty, Evie, Neely just to name a few! All of the upgrades to the club are so awesome and just goes to show how much they care about the members experience! Also the club is SO clean! I cant wait to try all of the new equipment and classes!

Awesome fitness facility. Staff is extremely caring and dedicated. Clean and modern. Best Mind Body room around. State of the art Bikes in their cycle room. Fun instructors full of high energy

5 Stars again for this club! I love it here and all the staff are top notch and always willing to help. GM Marty and Fitness Director Justin are here to help us all get the best workout. Club is always clean and the team is friendly and smiling. Best in Old Town!Love this club! Right off the bike and walking trails so easy acccess to and from. Staff is always friendly and greets me by name. Club is clean and classes are so much fun with Evie and her team. Tons of equipment to choose from and trainers always willing to help. You get what you pay for and this club has it all. I am a happy member and highly recommend it.

Such nice people and great facility! My family loves going there. Employees are always smiling and welcoming us in, and it is obvious that they care about each of their members. Thank you for such a good experience!

Love the improvements they have made recently to this gym. Very friendly staff and many of the classes they offer rival those of private studios. They have improved many of the class spaces due to their overwhelming popularity with the members. Definitely recommend you check out this great community-based gym!

I was seriously considering joining this gym, but Marty was very condescending when I asked what the membership cost was. He asked what gym I used to belong to and then proceeded to tell me that its probably not what Im looking for. He assumed I couldnt afford it and told me its $250 plus $80/mo. The whole conversation was short and curt. I told him that I was insulted of how he addressed me. At first, he responded with I didnt say that. And when I repeated what he said, he reluctantly and superficially apologized. Then asked coldly if I wanted to come and see it. I told him Ive been inside that gym before as I had lived in OT for over 20 years and have friends that go there. Too bad they have a guy like him to represent that company because I actually kinda like that gym. He even assumed I didnt live in the area and said that that in itself would not be beneficial. I actually live down the street. Let me put it this way, he did everything right to discourage me from joining. They should replace him with a friendlier person and maybe, their membership would increase and do better.

Don’t even waste your time. Commit to this facility once, and you will never be able to get out of it. Their cancellation policies are really weird. Also if you think the management can help you? No they can’t, they could care less. The last person to talk to is Tomoko. She has proved many times on how incompetent she is.However, the only positive thing about this gym is some of its instructors, while the majority of others aren’t.I’m incredibly disappointed and I really hope I can get out of it sooner than later. There are better clubs out there.

The staff and management at Old Town Sport & Health create the most welcoming and friendly atmosphere! Any questions you may have, they are more than happy to help. The facility is clean, they have an awesome selection of classes, and plenty of equipment to choose from. This club keeps your motivation to stay fit at an all time high!

An excellent gym. Plenty of equipment to cover a full body workout. Always full early mornings on weekdays. Best time to go is after 9 pm or early morning weekends.

Old Town Sport and Health is a fantastic gym! Great staff, they are always welcoming. There are various machines/equipments for everybody. The classes are enjoyable and fun, not to mention also the zone 4 program offer effective workouts ! It is always a nice experience

Club is a wonderful place to workout. Clubs is clean. Staff is friendly and helpful. Best of all, there General Manager, Marty Thomas is ALWAYS at the front desk saying hi and buy to the members. Great place!

Member for 5 years. I love Sport and Health! They have tons of classes and variety! Yoga, Bang and Cycling: my favorites. I also do my own workouts and there is plenty of cardio, free weights and machines to keep me busy. Everyone is friendly and helpful. And its CLEAN!!

The staff are beyond inspiring from the time I walk in until the time I walk out. They focus on the goals of their members and take the necessary steps to ensure positive results. Membership seems to follow up more often then none which motivates me even more. If i could give a thousand and one stars Id still wish to give more. Thumbs up #TeamOldTown

Great club with tremendous people! A friendly, welcoming atmosphere every time I walk in, beautiful studios overlooking the river, big list of classes, and a knowledgeable training staff. This club inspires me to work out and offers all the amenities to do so.

You wont find a place as friendly and accommodating as this. Spotless facilities from top to bottom and knowledgeable staff that cater to everyones individual experience. Tons of equipment means you never have to wait for a machine or bench to open up. Get your moneys worth and go here to get them gains!

Now with free parking!!! The only thing this club was missing and now it has it. Go see Marty and Patrick great guys always helpful and smiling. Staff is great.

Friendly staff, clean facilities with a great variety of classes and top-notch trainers -- including, but not limited to --Evie, Katy, Meghan, Cindy, and Blue w/TNT. My only complaint (minor complaint, so I guess my rating should be 4.5) is that the weights are sometimes left on the equipment by the previous member. Although I would like to think I could squat 200 pounds, I know it would not be wise (or pretty) so I end up having to put away Supermans weights. Like I said, its a minor complaint.

All staff are friendly and helpful. Beautiful group fitness studios. State of the art equipment. What else could you ask for?

Old Town Sport&health is a top notch fitness club. The staff are very friendly and professional. The club is clean and they have everything you need! I could not be happier with my experience

I love this gym! Everyone that works there always has a smile on their face and they are always helpful. I love taking their classes and training with Rob and the EP program here! It is AWESOME!!

Well run Sport & Health with nice views of the Potomac River. Also offers many fitness classes.

Excellent place that is clean and up to date. They focus on a safe and respectful environment for those who are there. Thank you, Old Town Sport and Health!

Clean club & friendly staff. Love this place, always clean & the team there is very helpful & friendly. Theres plenty of equipment and it has a nice community feel to it. The GM, Marty, is always around helping people.

I truly enjoy Old Town Sport and Health. I have been a member for a year now and I have never had an issue with staff, as a matter of fact, most of the time I dont have to scan in because they know who I am and do it for me. The facilities are well maintained and the mens locker room is top notch.

Yoga yoga yoga. And a a whole lot more. Too many great instructors to mention but Jess, Katy, Amanda, and this guy named Chuck, all so great. Plus sooo many other classes. And connected with Serenity Day Spa where amazing massage therapists like Trace Berg are available in the same building.

After 2.5 years of membership, Ive grown incredibly disappointed with this gym. For starters, their monthly premiums are outrageous. I have found a cheaper rate (literally half the price!) at a nearby gym. I called their member services hotline to negotiate a better rate so that they might not lose my membership to another gym. But, alas, they could only offer me a $5 reduction in dues. A joke! Secondly, this gym opens at 5:30 a.m. on weekdays which is entirely too late for many Washingtonians. Even at 5:15 a.m. open time would buy those few extra, precious minutes in the morning. Furthermore, I had my keys with my membership card on it stolen and they will only replace for a hefty fee-- this ON TOP of exorbitant monthly dues. The LEAST they can do is replace my stinkin card! They clearly do not value my business and I am out the door... (oh and dont even get my started on the broken equipment).Their prices are FAR from competitive. Do NOT join.

Full disclosure - I am a group ex instructor at OTSH, however, my review is specifically about Kids Club and has nothing to do with my employment. Tony, who is at Kids Club on MWF and Sunday, is one of the greatest assets that OTSH has. Its a nice perk when clubs offer free child care but Tony is above and beyond what you would hope for while you take a class or go workout upstairs. He is patient, kind, fun, energetic, and honestly just a baby whisperer. A big shout out to Tony for being an incredible part of the gym.

Never packed! Always peaceful! Front staff a whole lot better than when I was going to planet fitness and LA FITNESS who had the worst desk staff ever also they have loads and loads of machines and everything else.. the classes are awesome although I keep missing the yoga classes smh lol

This gym is awful. Totally outdated; equipment isnt maintained. The clientele skews older, which is fine, but it can lead to a very demotivating environment. Personal Trainers are rude- they completely take over the free workout space and dont give members who arent with trainers space to workout alongside them. Completely overpriced for what you get.

I used to be a member with Sport&Health and loved it so much that I applied for a position with the company. I have been an employee here for 3yrs now and I enjoy it very much.

Great club! I would recommend completing a smart start or fitness consultation for anyone struggling with their fitness goals or looking to take their program to the next level!

Im absolutely astounded by the negative reviews here as they simply do not mirror anything about my experiences with this gym.I started working out here in 2011 after suffering through a miserable back injury from a bicycling accident. I was weakened, 25 pounds overweight, out of shape, and knew that I had a long road to recovering my health ahead of me and I was feeling overwhelmed by the size of the task ahead of me.Fortunately fate was on my side and this gym happened to be nearly across the street from my office and they gave me a free workout with a personal trainer as part of the signup deal. I was nervous about re-injuring my back and was frank with my trainer Jamaal about that, but also how I was feeling about myself and what I wanted to accomplish.My goal was to get back to a healthy weight, and to learn to workout in such a way as to just take care of my body. I had no aim to become a bodybuilder at 44 years old; I just wanted to learn to take care of myself physically. He listened, and created a high intensity workout for me that we would go through on Mondays and I would repeat on my own two more days during the week. We developed a warm friendship and that helped motivate me to push myself when we worked out because I trusted him and believed in what we were doing.So that workout addressed both the need for aerobic exercise and strength training. The next area for me to address was my diet, which this gym also helped with by providing access to Diet To Go. That program was exactly what I needed; structured, nutritious, prepared meals that I could pick up at the gym, take home with me and enjoy.The weight poured off me, I went from 210 to 185 in just a few months. I have come to somewhat enjoy exercise and have made it a way of life. I may never love it, but have learned that it’s simply a necessary ritual that allows me to enjoy the benefits of good health. Though I’m not in love with working out, this gym has helped me stick with it. And they do so by providing a clean, spacious, well-equipped facility that also happens to be in superb location.But most importantly the staff makes me feel connected to a community there. I have barely a foot in the door before I am greeting by name by smiling, friendly faces of people enjoying themselves at work. I was away for 2 years and was glad to see that nearly every staff member there was someone who had been there back when I first joined in 2011. That speaks volumes about a place of business, and I know from experience that I can ask any of the trainers for advice on technique or anything else I need help with. It’s first rate facility and the membership is well worth it. I’ll be coming back as long as things remain as they are.

I love the club and the staff here at Old Town!!! They are so friendly and fun to be around and always willing to lend a hand.

I love my gym! The trainers and staff make it so much fun to come in every day, and the gym itself is very spacious with tons of equipment, so I never get bored with my workouts!

Great gym, great people, great facilities (despite being in a building that could use an upgrade). My only complaints are about parking, which can sometimes be hard to find (especially in January when the resolutionists show up), and despite being a large gym, it can get pretty crowded.

This is a great club! The people are friendly, place is clean and it has tons of classes. It even has a reformer studio!!

The staff at Old Town S&H is always friendly. Would definitely recommend this club!

Every employee at this gym is pleasant, willing to help and is always smiling. That goes for the Kids Club room as well, where they often do their best to keep the tv OFF (hurray from all of the parents out there)!The entire facility is kept extremely clean and always feels updated. Windows surround you on both workout floors; its a very uplifting space and you probably wont find another gym filled with as much light. Although the lounge could benefit from more comfortable (less fluorescent) lighting, there is plenty of space there to wind down after a workout with coffee or tea, which they provide.In my experience, if there any concerns, just talk to one of the two Sarahs in management and theyll do everything possible to make your experience better.

Clean and well equipped. Excellent yoga programs by Chuck!

The best trainers in the business.. From functional training, corrective exercises, explosive performance, weight training and boxing.

Oldtown Sport and Health is such an amazing gym! The energy is one of a kind! ❤❤❤❤❤❤💪😇

Great place always clean very friendly and helpful staff keep up the grear work!!!

I love this gym. It has everything but a pool. Its clean, there are tons of classes, and everyone is friendly.

To be honest this facility is TRULY A HIDDEN GEM!! Compared to most gyms which may be at a lower price point this Sport & Health offers all the BANG FOR YOUR BUCK and money is not wasted at all. The service from Colleen Lemorie (Sales Consultant) was nothing pushy but eye opening knowing that just for a little extra I would save more in the long run but also make sure I would save my body and get the results I aspire for with her team. The Persoanl Trainers truly take note of what your goals are and make sure you achieve them, overall the whole staff there is one big family that truly cares for clients and making sure they get the service they need but also attaing there goals that much easier. I will recommend everyone I know to come to the Old Town Sport & Health and see the wonders they work.

This gym encourages the harassment and abuse of other members at the gym. Completely unprofessional.

Good local gym Prices ok Equipment ok Views Great

Friendly, clean, nice equipment. And if youre staying at a nearby hotel the guest rate is $10 for a day pass.

Friendly staff. Super clean. Lots of equipment too.

At one point, I loved this club. I think its because I didnt know any better. I joined when we were still relatively new to the area and I couldnt bother shopping around. It was easy enough to get to, there were some good class choices, and the opening hours worked for me.In the few months since I started, I realized I am overpaying for poor quality. Classes get canceled or start late regularly. The personal trainer was insulting and condescending before we even started training. I can handle tough love when were actually working out, but what is the point of telling me Im an amateur when it comes to fitness? There are an unnecessary number of hidden costs and fine print. If you lose your cheap plastic membership card, theres a charge (that is way more than the card actually costs). They boast about their overnight lockers, but theres a fee. All the extra commitment programs and some of the pilates programs also have extra charges. Just so you know, these are not really nominal fees. Reformer pilates cost the same as going to a pilates studio without a membership and paying for classes, so the gym membership didnt really provide any sort of discount on that front.The benefits you get with your first month like meal planning are not good. The meal planning didnt work for awhile and when it did, it was a clunky program that was difficult to use and worse than free meal planning programs on the internet. The initial training session was 20 minutes of questions and hidden insults, 10 minutes of actual training and stretching, and 15 minutes of trying to sell me on a personal training package. I will not pay $60 for a session to get insulted by someone. I can insult myself for free.The tipping point came with the change in hours. Seemingly without notice, they opened half an hour later every weekday and an hour later on weekends, without extending hours. So, they cut 4.5 hours of service for members without anything to offset the reduction in access. I notified them of my complaint and got the standard response (which some of you may have gotten on here). They also claimed that they didnt change any hours, but I had been under the previous schedule and they also listed the old hours on their Facebook page.I did not break my contract early, but rode out the last couple months. It was very easy to not renew my membership. One of the few great points of this club. The reason Im giving this 2 stars and not 1 is because there were several great group classes. Apart from the scheduling/timing of those classes, the substance was actually fun and a great workout.

Poor Managerial choices on keeping members safe.

Friendly staff, clean club with lots of workout options. Great place to grab a workout!

Absolutely love this club and all the friendly staff!

Cancels membership of regular because their political views offended a feminist. Terrible business practice and handling. 1/5.

Management is hateful and intolerant. Worst gym ever.

Best group exercise classes anywhere

Great atmosphere, even greater staff!

This place will terminate your membership if you are the victim of harassment by another member while supporting members who bully others.

Cancels membership based on political views. truly sad.

Most military unfriendly gym Ive been too. And this is Virginia.

Love the classes spin and yoga

I love this club!

All I have to say is watch yourself in the bathroom.

Too expensive. No pool.