I am sorry to report this as I have been a patient of OTD for many years. On Monday I had an appointment for a cleaning. While there I reported a chip in my front tooth. My doctor inspected it and suggested a fix for it as well as a fix for the upper part of the same tooth because it left a gap between it and the next tooth. On the way out I was presented with the cost estimate of that fix. I gasped but signed it. I also made an appointment for the next day to have the tooth repaired. I showed up for my 9am appointment and was finally seen at 9:25. The doctor discussed the process and the assistant prepared me for the procedure. While being numbed a woman appeared with an estimate for me to sign that was 3 times greater than what I had agreed to the day before. The presenter of this agreement cited the “additional procedure” was new and not covered by the in house insurance I had paid for. I was taken aback by this sudden appearance and the request that I sign this agreement immediately . I was numbed and ready for the procedure to begin. What was I to do? I signed it. The procedure took place and the whole tooth was repaired in the very same way, not as a separate procedure. So, I paid for the first estimate and the second estimate when only one procedure took place. When I left the office I told the woman at the check out desk how upset I was about the way this was handled. I will think twice about returning to this practice and expect to hear from a representative of OTD regarding this issue.

I started going to Dr. Kasper 2 years ago when my insurance changed and I couldn’t keep going to my other preferred dentist. They are nice and friendly and the place is clean and professional. My issue was with the first bigger dental work I had to have done 4 days ago with two fillings that I was skeptical about needing in the first place. They do do a nice job of showing and explaining everything but the procedure of getting the two fillings done was the worst dentist experience I’ve had. It was extremely painful and after she completed the first, I about stopped her and wanted to walk out before getting the second done. I have a high pain tolerance and this was almost too much for me. Now I have a swollen face and “chipmunk” cheeks as a result and it’s only getting worse 4 days later. There’s a cut/sore on the inside of my mouth where she did one of the fillings that I believe is causing the swelling. It was very hard to eat and painful to open my mouth the next few days after and I’ve been taking ibuprofen everyday to help the pain. I called to ask about the swelling and pain and have yet to receive a call back. Suffice it to say, I will not be returning and paying out of pocket to return to my old dentist who I adore and trust. Although they are nice there, it’s not worth the pain and what I went through to return.

Dr. Kasper is awesome. Woke up with a bad toothache. New to town. Neighbor recommended. Called and she got me in right away. Diagnosed needing to see an endodontist, got me an appointment right away. Had my emergency taken care of by 5 pm! OTD is now our dentistry practice for life.

Dr. Kaspers warmth, reassurance and organizational skills are outmatched only by her professional skills which, in one case, stretched over a marathon session. She is truly dedicated and highly skilled as are the other staff in the practice.As a patient, former health policy adviser, hospital administrator and big fan of really nice people, I give Dr. Kasper and practice the highest marks. In addition I experienced the shortest ever wait times and frank communication on oral health status and pricing.5+ StarsPaul D. JacksonAlexandria, VA

Kaspers’ ok. The business falls apart at the desk. It’s plain ridiculous. Won’t call back. Terrible attitudes. Prices are too hi. Sad a professional is ruined by her help. They’ve lost 5 of us. Since won’t send my records to my new dentist!Since I’ve been to two dentists. According to them I have one cavity. Jasper said I had two. If anyone feels like we do let’s do something about it. This is just sick

I had a wonderful experience at Old Town Dentistry! Everyone was so incredibly nice and helpful. Dr. Kasper was gentle and explained everything as she worked. I hadn’t been to a dentist in a long time and Old Town Dentistry made the whole experience easy and comfortable, especially during COVID. I look forward to continuing to come here!

One of the best dentists and teams ever! So thankful to have found them here. I highly recommend.

Absolutely love this place. The staff is always amazing at what they do and they really love their job. Andrea did a wonderful job in teeth cleaning. The best I ever had. Love their music too!

I am so pleased to find Dr Finet and staff. Very caring and supportive.

I love going to Dr. Kaspers Office. Shes a fantastic dentist, and her team is phenomenal. Everyone is very friendly, and they take an interest in you as a person, not just as a patient. If you want a personable experience with people who care, come here!

Absolutely the most comprehensive and professional dental team I have ever visited. Dr. Kasper has a superb manner with every patient. She is calm, friendly and extremely gentle. Plus, the entire staff is top notch! You cant find a better dental office. I highly recommend Dr. Kasper and her team!

Dr. Kasper sets the Gold Star standard for dental professionals. I have received such outstanding care during the past 5 years that I now travel from Florida to receive care from her. Dr. Kasper and her staffs professionalism, service and care for their patients places them second to none! During a recent check-up she proactively identified an impending issue, then worked me into her tight schedule to ensure treatment.I cannot recommend her highly enough!

I have been a patient of Dr. Kasper since she opened her practice in Alexandria. As a senior citizen, I have visited many dentists. Dr. Kasper is the absolute best by far. Her skills are superb. She has saved several teeth that I feared loosing. Not only highly skilled, but warm, knowledgeable, communicative, and an office staff that share all of those attributes. Without reservation, I recommend her to all who ask me for a recommendation.

Dr. Kasper has been my dentist for more than 5 years and despite living in south Florida I continue to travel to DC to seek her professional dental care. She is very gentle in her dental procedures creating an atmosphere of caring and she takes the time to explain precisely what dental care is required. She is quite simply - the best! I will absolutely continue to travel from south Florida to DC to ensure I receive the best dental care possible from a trusted professional - Dr. Kasper.

Dr. Kasper & her staff have been a God send to me. Its very difficult decision to make coming to the realization that you need your teeth extracted. Dr. Kasper from the very 1 st. Visit made me feel comfortable & confident with that decision. She very gentle with her injections, which is important to me. Her after care / bedside manners are also great! Thank you Dr. K!!!😁

Enjoyed my 1st visit. Their staff is friendly and professional. Very pleased with their thorough cleaning and examination of my teeth. Looking forward to my next visit in six months. Highly recommend!

I have had very good experiences at Old Town Dentistry. The office is very clean and attractive and the staff is always welcoming and professional. Everything about the work: administration and medical is professional and performed with care and integrity. In the last two years I had some complex dental work and am pleased with results and my experience.

This was my first time here, and it was a great experience. Everyone was friendly, helpful, and understanding even when I got twitchy during a routine cleaning. Would highly recommend.

I have had great experiences with Dr. Kasper! She is always honest with me, and her staff is very friendly. My husband and I will continue to be patients of hers.

I originally went to Old Town Dentistry for a second opinion after learning I needed extensive and painful dental procedures. From the start, Dr. Kasper and her staff were friendly and welcoming.Imagine my surprise and relief when Dr. Kasper informed me most of the recommended treatments from another dentist were not necessary. And the treatment Dr. Kasper did perform was both affordable and painless. She also took the time to advise me how to improve my dental health. Dr. Kasper has been my dentist ever since.Today my dental health is better than ever. Dr. Kasper and her staff are professionals who really care. I highly recommend Old Town Dentistry and Dr. Kasper to anyone seeking an honest and gentle dentist.

Yesenia & Karen are very good nice they give me great customer service. They keep me coming back. They’re very understanding and caring people.

Everything about this dental office is fantastic. The staff are wonderful, the office is clean and organized, and Dr. Kasper is the BEST. She is the most skilled dentist that Ive ever been to. She always explains everything, she is incredibly gentle, she is professional yet friendly, and she just goes the extra mile with everything.Here are 3 examples of some above and beyond things that she did on my last visit:1. She put vaseline on my lips so they didnt get dry2. She polished a brown spot on another tooth just out of kindness (no charge)3. She is going to re-write a request for coverage to my insurance company for a crown that I need but they denied the first time (extra work for her).I cant say enough great things about Dr. Kasper and Old Town Dentistry. I would give 10 stars if I could!

Dr. Kasper is very understanding and explains all the details for a very pleasurable experience. Thank you! All steps are explained and I felt no pain. The experience couldnt be better and makes me keep coming back!

Dr. Kasper, and Old Town Dentistry, are the best. She has a very comfortable, welcoming style that puts even the most fearful patient at ease. I recommend Dr. Kasper to all my friends and associates.

I am not a fan of going to the dentist and dont think anyone would be, but it is always a very pleasant experience every time i go to Old town dentistry. Best dental office and visits ive ever had.

Good experience with a great team

I had to cancel an appointment because I came down with the flu and they said I couldnt come back because it was an inconvenience for them. But over the past two years I have never been more harassed by a business with calls and texts to schedule an appointment. Its my decision how often to get dental care. Its like a boiler room for dentists. Youve been warned.

The entire staff was totally professional, they even accepted me in prior to scheduled time, I would recommend them without a doubt.

Super friendly and professional!

I found a new home....