At the risk of being too on the nose, they should call themselves Unreliable Repairs.Absolutely, 100%, DO NOT USE THESE PEOPLE. TL;DR: horrible customer care.In May, they came and replaced a hose assembly for my refrigerators water filter. By July, conveniently outside the warranty, it started having the same problems. I described the issue over the phone as the same issue, and they insisted on charging $59 for a service call just to come out without the part, diagnose it as the same issue, then schedule a follow up call.We set a two-hour window for them to arrive. After the window had passed, I called to ask when the technician would come, and the dispatch informed me that the part hadnt arrived from UPS, so no one would come. As soon as I pointed out that they should have called to let me know that BEFORE I sat home and waited for them to call, they hustled me off the phone and said that they would contact UPS to find out when the part would come. An hour later, I still hadnt gotten a call, so I called back. No one picked up so I left a message. The next day, I called two hours after opening to ask what happened to the part. I think they recognized my number because they didnt pick up, but they picked up when I called from a different number. I voiced my frustration, and even though this was obviously their fault and they should have apologized, the dispatcher cut me off, raised his voice, and said he didnt have time to deal with me. I told him I wanted a refund of my money, but he said he had already ordered the part and wanted to do a service call tomorrow. I told him that was unacceptable, and he said he didnt want to deal with me and would call me later.They are incompetent and outrageously rude, if you are able to get them to show up or get on the phone. Run like the wind.

Reliable Maintenance provides professional, accurate, and affordable service. The response time and communication is fantastic. We will definitely continue to use them again and again. Thank you for doing such a great job!

Very efficient and honest technician.I am happy with what they have done. They safe me a lot of money by repairing my current unit instead of buying a new one.