We used jet blue for quite few times along the years. Always happy with them! No less than 5 stars!

Flight was delayed over an hour from ABQ to the late arriving aircraft from New York.we ended up landing in New York nearly 2 hours behind schedule. No compensation was offered for the delay by JetBlue.The delay was not very well communicated and were just kept hanging at the gate area for further announcements.Did not have a seat assignment either and the JetBlue App would not let me select an open seat so I was forced to see an agent for it.Crew were ok and snacks were good.

I love JetBlue most of the time 👍

In the worst crisis ever they are showing a wonderful customer service. They refunded me everything and gave us an incredible attention every time. All my past flights were perfect with them. In my opinion and with my experiences flying, JetBlue is better than United Airlines, American or Delta. It is a pity this airline doesnt have international flights. Thanks again JetBlue for your help and patience!

The male customer service rep at the ABQ Sunport, the night of December 20, 2018 was extremely rude and combative. When people showed up and used the self check kiosk, just like we did but a few minutes after us and stood next to the line that had formed, he took them first. When I pointed this out he said there are two lines and we were in the line for tickets and would have to wait. I told him we just needed to drop off our bag as we just used the kiosk and acknowledged that we stood in the wrong line (only line at the time), he had to keep running his mouth until a different customer service rep helped us. She was pleasant. The confusion was caused due to the layout, and is understandable, I dont take any issued there, but the combative behavior we were subjected to was inappropriate at best.

JetBlue always has the best deals to JFK from ABQ!