This company is ACES in my book. Great team, great work, and Giovanni is fabulous. Will use B&D from now on for all our plumbing needs.
The middle of the summer in NM is the most stressful time for your AC to stop working. In our situation it started happening right as we were about to go to sleep, even better. Sleeping with the A/C off is something I only want to experience one night. Luckily, B&D was able to come out and save the day the next morning. I was working so just opened what needed to be opened and let him work. Ruben was so respectful and professional. He would knock before entering, let me know his next steps, and his plans when he had to go get parts. I was back to being comfy in my A/C by mid day. One of the best service experiences I’ve had.
Great job. Came at time promised. Reasonable rates. Major electrical issue and all resolved quickly.
Guys were efficient, safe and clean.....they showed up on time everyday and were very professional...they kept me in the loop on everything and were on time and did not go over their estimated price to me.
BEWARE! My family hired B&D Industries to come fix a plumbing problem in our home. We were given a estimate that it would take 2 days to complete the job. This morning when the tech arrived; however, the job only took 2 hours. We were charged as if it took the tech the entire two days ($1300+). It took the entire day (and multiple calls from us, because they didnt follow up over the phone) to get a refund of the difference. Make sure you get a good, accurate estimate because apparently that is how this company decides what you will be charged, rather than the time that the job actually needed.
My house was recently effected by a huge windstorm which ripped the electrical meters from the wall. B&D was the only company who responded and diligently worked to resolve the issue before any other company was even able to return my call. The worked through the day and stayed in contact with PNM to ensure we wouldn’t go another night without power. The workers that came out to the job were knowledgeable, courteous and highly motivated to ensure quality customer service.
The washing machine kept overflowing, plus we requested that the plumbing for our entire facility (3,200 square feet!) be inspected and cleaned if necessary since its an old building. Our clean out caps were also checked and ended up needing to be replaced. The tech was on time, checked every single thing (including going up into crawl spaces), and ran the washing machine multiple times once hed cleaned the drain just to make sure it was truly clear. He thoroughly explained the work needed before actually performing it so wed know what we were paying for, and he left no mess behind once it was completed. Excellent service and their prices are very, very reasonable; I cant recommend them more highly!
Super great job Leonard. Thank you so much for all your work. Very professional and I am happy with the outcome. Absolutely will recommend this business.
Replaced Transformer, excellent work, Thank you very much. Will use this service again. Senora
This is about the apartment complex at Villas Esperanza. We havent had had hot water since Christmas! It is going to be off until the new year. This has been going on since 2/27/2020! I just hope the new year will be better than 2020!
Had hot water heater repaired (water was not getting hot enough). I believe my hot water heater had a circulation function installed. The male half of the previous owners was handicapped. He had one leg. My guess is that circulation feature was to prevent scalding. In addition, HVAC control panel was upgraded as well heating coils cleaned. Both HVAC and Hot water heater appear to be working fine now.
Great locally owned and operated biz. Quick to respond, on time, very professional, and knowledge.
Sunday night after Thanksgiving our refrigerator (and coffee maker) stopped operating.....thought this was a major problem...called B and D...they offered emergency service that night or first thing Monday morning...Figured (correctly as it turned out) if we kept fridge door closed food would be safe...Chris arrived right at 7 am Monday...introduced himself at the front door...wore mask (much appreciated)...quickly ascertained the problem is that the GFI had tripped...he hit the reset button, checked the voltage in the fridge and coffee sockets and voila! everything worked. .Chris was most courteous, efficient, and explained what had happened. I would recommend B and D and thank Chris for an outstanding job.
Matt used COVID-19 protocol. Came on time, was professional, knowledgeable and was ready to answer any and all of my questions.I would highly recommend B&D! Price was good too.🥰Teresa
B&D Industries, Inc. is very responsive from beginning to end. Chris the technician was very helpful and did a great job. The service fee is very reasonable!
This company is horrible and WILL screw you over if given the chance. They are all crooked bosses and managers calling to complain wont do anything.
Had to install all new hot and cold water lines after 2 water leaks under our foundation. B&D sent their crew, including Jon Zierau. They have done a terrific job. Super clean, super professional, amazing they saved us so much time and money. Make sure you ask for the crew, including Jon Zierau. They will amaze you.
Outstanding diagnostics, repair, and customer service. B&D had someone out within an hour on a Saturday morning for an emergency burst hot water fitting in a wall. Wyatt was the service tech and he was knowledgeable and efficient. Wyatt did a complete inspection of the situation and also found a small cold water leak in the crawlspace that could have been a disaster down the road. He fixed this too. Called them on a recommendation and now B&D is my go-to company for plumbing, electrical, and construction. Follow-up after the repair was a nice touch.Outstanding service! 5 Star!
Maribel Ruiz is an awesome dispatcher!
Christian B. was very professional, knowledgeable and friendly. He was able to make it out to my house the same day the appointment was made and got the work done timely. He also maintained covid-19 safety procedures which was very much appreciated! Great service!Thank you, Christian and thank you B&D Industries!
I had a late night leak in pluming to my water heater. Called several companies and the response was, its a flat $XX just to go out with no indication of cost up front. Not even ballpark. B&D is different, they are up front, honest and a pleasure to work with. The dispatcher walked me through immediate mitigation as I sent pictures to his phone, the plumber was extremely professional, and the financial support was excellent. There is definitely something embedded in the culture of this company that screams customer service. I wont hesitate to use them in the future and highly recommend.
These guys really do it all. Chris and Clayton were so courteous, clean and professional, and found a way to install a dedicated electrical outlet and also a pathway for the power and audio cords in our living room wall with no drywall damage whatsoever!Also they noticed we had a TV and TV mount to install so they offered to compete the whole installation for me. They did an amazing job and even asked me to ensure the TV was at the right height from different angles in the room. Awesome job guys, and absolutely would recommend them!
Great response to a water leak with no apparent source. Quick response, and with finding the source. Minimized damage from water and proposed cost saving options. Joe was very knowledgeable, safe, and work was high quality. Thanks for the quick response!
The tech was super professional, came the same day and in less then an hour. I recommend this company to anyone
Very good organization supports many local bussiness!!
Fast, efficient, very knowledgeable! Top notch service from a top notch company! B & D really came through for us.
Devin T. did a 110% job and was very fast and friendly. He was right on time and there was no wait period at all. His professionalism showed and everything works great. Your phone operators were also really friendly and patient over the phone.Thank you B&D Industries Team for helping to get my bathroom in order.
Form the front office to the scheduling and response it was outstanding. Ethan who scoped our duct work was informative and very kind. Top company who we would call back in a minute if needed to...thank you
We had a couple of LG systems installed by B&D, & it was a great experience. Our satisfaction was their top priority. The installers were on time everyday, polite; a great group of gentlemen. When I called the office, the ladies I spoke to were very kind. I will not hesitate to recommend B&D to my friends, & they will be the first place I call when I need work done. I highly recommend them!!
I called B&D to get a quote to replace a 75 gallon water heater that was very difficult to access and required great skill and expertise to replace. From start to finish, I was greatly impressed with everyone I interacted with at B&D. They did an excellent job with the work itself, and were very enjoyable to work with. Also, I called three other well known companies in town, and B&Ds overall proposal and price were much better than everyone else. I will definitely contact B&D for any future needs I have, and I highly recommend them!
Excellent service. Technician was very professional and explained the problem and solution needed to repair the problem. I will definitely use B & D again.
I recently engaged B&D Industries to repair my faulty water heater. They diagnosed and executed the repair in under an hour. I also had them correct some problems with the original installation to bring everything up to code. I received a Green Tag from the city inspector on 9/20/19. From troubleshooting to repair to inspection, all of their work was really first rate. I highly recommend contacting them for any of your plumbing service needs.
The tech known as Christian is da man. He did a great job quickly and helped me to have a better understanding of the underlying issue.
Such a great company. Every employee I talked to was very nice and professional. My air conditioner is working a million times better than it was before. Thank you so so much. Highly recommend this company.
I was driving on the frigate road this morning at 8:40am (1-13-2020) and the B & G industries Ford truck wouldn’t let me merge when the lane was ending and tried to use his truck to push me off the road before getting onto I40 east bound. It was 100% aggressive driving and that’s something that shouldn’t be done in company vehicles. If they treat other driver on the road like this image how they treat their customers. Truck #186 Plate #22979 FL - A
Christian And Anthony are simply amazing!!!!! They came to our home knew exactly what to do how to fix our problems and it was a major problem and are amazing people we would recommend this company to anyone with plumbing electrical heating and cooling or communication issues they are simply amazing Thank you Christian and Anthony so much
Great service & Fast responseDylan Mowrer did an excellent job at our house today. He was very fast and professional.Thanks B&D.
Good company and people..
I recently purchased a new HVAC system from B&D, and the experience was absolutely top-notch. Excellent product, outstanding service. Special commendations to Project Engineer Juan Olveda and his supervisor, Jody Wolfe. And to Jeremy Johnson, who was in charge of the installation.
I would not recommend them. They said they would be out yesterday morning and then called at the appointed time to cancel. So now I am without electricity for 4 days due to the holiday
B&D plumber was friendly and nice. He was called to change a shower faucet at my current apartment rent (Housing Authority) in Albuquerque, New Mexico. Unfortunately, the work had a couple of problems. The shower wall panel was cut (It seems with a reciprocating saw), and the faucet has the C position with the hot water as Caliente and the H should be a factory misspelling as Hicy (seems the Hot/Cold water inputs are changed). Thanks to James Wright, who invented the silicone, the plumber covered all details with the brilliant rubber. Anyway, people are free to choose in case of need. If it were my case, I would not call B&D Industries for anything.
Our experience with B&D was great, they were on time, they were very professional and couldnt be happier with our new heater furnace. I will use them again and I would refer them to any of my family and friends. I give them 5 ⭐⭐⭐⭐⭐
Water leak under my house, in the middle of winter. Within 4 hours of calling them they came out dug up the pipe and repaired. Very friendly and professional
Woke up to no heat yesterday. In a panic I called B&D Industries thinking it was going to be at least a days wait. They came to our house in one hour and got our boiler repaired. In addition, they replaced worn parts that were making our system inefficient. Our system is running like new! I was walking barefoot on those warm floors!! Thanks for your hard work, diligence and expertise!
Excellent workers, professional and take pride in their work.
Came out and fixed my AC the same day it broke! Didn’t over charge me. Thank you!
I originally left a bad review because of a bad experience I had with an employee there. I decided to use them again and they turned it around they are an awesome company.
Worst place to work. Worst people to work with. Hostile stressed out pressure filled cut throut environment. Egos arrogance and poor integrity. Sink or swim and a huge set up for failure.New employees should know that employee success and retention will never be a condideration. There will be little to no guidance, very little resources,Absolutely no training, no advancement or development, no administrative assistance and alot of over evaluation and judgment. The coworkers that are good enough at there job to retain employment under a high level of unnecessary stress and pressure to produce deliverables with unreasonable and unrealistic deadlines overloaded with highly advanced extremely technical work no where even in the ball park of what they should be getting paid for this work could care less about you and will ignore your struggles insult you belittle you disacknowlege your skill set education experience work ethic and sabotage your efforts to succeed wishing only brutal angwish apon you, as well as stress, misfortune and uter failior in hopes they might be recognized for what they know and can do just a little better.Sadly there is so much more......There is a 1000 times better work for you if you think you can compete in this field.Keep looking....
B&D Industries customer service is above and beyond. I do not have to jump through hoops to get what I need from this company. I highly recommend the services to others commercial or residential.
B&D came out to fix my toilet, within one hour of making the call, my toilet was up and running again. Highly recommend B&D.
B&D Industries is the best in town.
B&D came to my house to fix my heater. They were very responsive and professional. I will be using them again!
Very nice people to do business with.
Id give a negative rating if I could.
Great place very professional
Awesome staff excellent service
What ever it takes