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Custom-Air, Inc.
3167 San Mateo Blvd NE #294, Albuquerque, NM 87110, United States
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Custom-Air, Inc.

Comments
De
Review №1

Wonderful customer service from beginning to end. Everyone was so pleasant to work with and they even coordinated with my Custom-Air, Inc. to shut off water to restore my main water cutoff inside. Would highly recommend it. Very professional and wonderful service!

J
Review №2

Rick and Dave provided excellent service for a furnace install and refrigerated air conversion. Their bid was 60% of the next closest estimate but their quality was excellent. Our house present some challenges and I was very impressed at their craftsmanship and willingness to adapt to our input. Good guys, great service, fair price.

To
Review №3

After getting several bids on replacing our old propane furnace Custom-Air beat them all easily. Rick and Dave are absolute Pros with meticulous work and excellent products. They were punctual and it was a pleasure to work with them with their positive attitudes and clearly knowledgeable work. They work extremely well as a team, made sure everything worked correctly, and cleaned up before leaving! Simply the best. Our new Heil Furnace/Ac setup works great right out of the box and is incredibly more efficient. Highly recommended!9/15/2019 UpdateOur new system worked flawlessly all summer! First cool fall day today in the East Mountains and switched over to heat which worked perfectly. Thanks Custom-Air for a job well done!

Ad
Review №4

One of the best experiences Ive had. Rick was prompt, courteous, professional, knowledgeable, and just an all- around great guy! He knew exactly what the problem was, fixed it right away, and charged me a very fair price. Wish I could give more stars!

Gr
Review №5

Rick and his partner did a great job. Very reasonable price. They were willing to work with me in every way possible. They did a professional job and left the site clean. My boss and a coworker also used Custom Air and had great service.

R
Review №6

Called Rick for a Refrigerated air conversion. Free quote. I had a tentative install for March but rescheduled on the fly for a few days out in Feb. Got a complete new system installed, quick, friendly and hauled off my old swamp cooler. All work also completed with inspections by the city. Local company and they did a great job. Addressed any questions I had during install as well.

Da
Review №7

They say they will get to the job but now seem too busy. Say they will call back, no reply. Now they would rather I find someone else. They dont care that their delay and inaction is causing me to run out of heating and hot water. Their delay canceling the work til the holidays is a big problem, that they dont care about. I will never even consider using them again.

Ca
Review №8

Rick was very professional from my initial contact with him through the installation process. The team was easy to work with and concerned about making sure I was satisfied with the installation process. There was an issue with the heat not working after the installation. I called the office on a Sunday morning. Rick returned my call within 30 minutes and came out immediately to correct the issue. The heat was back on within 90 minutes after my call. I highly recommed Custom-Air.

Ri
Review №9

Have done business with Custom-Air on several occasions over the past 14 years. Everything from Air Conditioning, Heating & Plumbing for a new home to installing a hot water heater. Their service is reasonable, always fast and they clean up after theyve finished. Would highly recommend.

R
Review №10

Very fair pricing. Friendly staff.

Sh
Review №11

We have used Custom-Air, Inc. for all of our heating, cooling and plumbing needs since 2002. From a complete ductwork overhaul with heating/cooling combo unit install in our first home to a new furnace, new evaporative unit and gas line work in our current home - Rick and Dave have been our go-to team! Their service and attention to detail is second-to-none, and we highly recommend them!

Review №12

I am highly satisfied with the Custom-Air service. Work on my HVAC system was done professionaly and at reasonable price. Rick and Dave were very friendly and worked with me on every aspect of the project. I would recommend them to anybody.

Sh
Review №13

I couldve been happier with the service I received. Rick and Dave were very friendly and incredibly professional, providing honest feedback and service throughout my furnace and AC install, and again during a plumbing catastrophe. I give Custom-Air my highest recommendation!

J
Review №14

They converted my house to refrigerated air. They were quick and friendly. Had issues this past summer during the rain storms, called and left a VM, never received a call back

Wi
Review №15

Rick took care of everything very professionally. Guys did a good job.

Information
11 Photos
15 Comments
4.6 Rating
  • Address:3167 San Mateo Blvd NE #294, Albuquerque, NM 87110, United States
  • Site:https://custom-airinc.com/
  • Phone:+1 505-994-0103
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • Plumber
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Highlights
  • Veteran-led:Yes
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