Very customer oriented. Helpful and knowledgeable crew. Worthy mom and pop style towing company

I visited this place due to a bad experience but the folks that work there made it a positive one. Good people that know their business. Thanks !

The staff is friendly and helpful, and more than willing to communicate with insurance companies.

Easy to contact, with a Super friendly staff!

They dont deserve the one star I had to put just to make this review. They towed my car and damaged the windshield. They cant protect your vehicle from damage they dont care. Dont use this service unless you want to have more damage done to your car.

They were very accommodating when our car was towed there after an accident. Make sure you bring proof of ownership to get your personal belongings or to retrieve your vehicle.

In the middle of bad weather and no tows available in Akron coach came through for my daughter. Hats off to you. Much gratitude from a mother in Mahoning County.

Always a speedy, courteous response from Akron Coach.

Towed my car...I can the next day and they released it to the previous owner without proof! Cost me over 1000 bucks....my only bad review

Excellent speedy service.

Nice folks. Easy to deal with and they are professional.

I have used Akron Coach for my towing needs for years! They have always been professional and courteous!

I was referred to call Akron Coach towing by a repair garage service. The tow tech was professional with the service and care for my car hitching it up. I’m most appreciative for this. Thanks Richey

If I could give a negative review, I would. These people where very rude on the phone and they lack good customer service. The place is absolutely filthy, insects and dirt everywhere outside and inside.

HORRIBLE place. I also dropped my debit card there. I called back to inquire and they said no. There were several charges from a gas station that night and attempts to withdraw money on my cash app. PURE TRASH and DISHONEST.

A good friend Nancy runs this place youre very caring group of guys solid

I needed my vehicle towed in the Ellet area and used AAA. I was told the wait time would be 45-60 minutes. About 15 minutes later a man from Akron Coach arrived and was pleasant and professional to work with. He had my car hooked up and on his was quickly.

Went above and beyond to help me.

After being injured in an accident my vehicle was towed to Akron Coach. When I requested the vehicle be towed to the body shop I use, a gentleman named Ricky Eldridge who works for Akron Coach was extremely rude to me on the phone requesting I bring the keys to them, knowing they had possession of my vehicle. He also told me if I did not bring in the keys it would make things much harder on THEM and could cause more damage to my vehicle. Given the circumstances I feel this was very unprofessional and not reassuring in the least that my vehicle would be taken care of. Very disappointed with how I was treated by Akron Coach.

Charged to cover window cause they couldnt figure out how to turn the key and roll up the window.

Horrible place, there were bugs on the front window when you walk in. Dirt was literally everywhere. These people charge outrageous amount in fees with unnecessary charges. Customer service was awful, they just take your money and close the window on you. Don’t treat these people with respect.

They were absolutely rude horrible and Ill never recommend them to anybody it was a lady she was very rude ..

Workers were friendly. Be prepared for cash only. Lots of ATMs at various gas stations. And bank close by.

Very rude whoever answered the phone needs to find another job

My mother and I came out of a business in Ellet. Found out I had a flat tire after pulling out of the business and heading home. Stopped and called AAA for help and they said it would be up to a half hour until someone came. It was only about ten minutes and a gentleman pulled in from Akron Coach. He was very nice, polite and had my tired changed and had us on our way in twenty minutes!!! Very nice to deal with... very professional. :)

Very friendly and answered all my questions, I would reckmend to all my friends and family!

Professionalism at its finest!

Experience was great fast response time very well mantered

Nice ppl

High ceilings

Friendly