Jeremy Dean was a great salesman. No pressure, knowledgeable, friendly and willing to put up with all my haggling, which eventually worked out for me. This dealership is super nice as you can see from the photos. I left here feeling good about purchasing a used car, any dealership that can make you feel good about buying a used car is a great dealership! Thanks!

Lets just say they were open on a Sunday and that Worked out perfect for me and my schedule. Other dealerships said the truck I wanted does not exist and Brian Elmore not only had what I wanted he went above and beyond with getting everything ready, explaining the truck, had it sitting in the showroom ready to go. Excellent service. Ill be back.

So happy with my new Rav4 Hybrid lease! Roberto was able to get me the exact color and trim I wanted. Davon, the salesman was great, and Lucas explained all the features of my new car and set up my connected services. Marco helped answer all my questions on the financial side. Always a pleasant experience working with the staff at Ganley Toyota of Akron.

Brian M. Was a great salesman easy no fuss leasing process. Will be back again! -natalie

Thanks to Brian and company, this beautiful beast of a Tundra is parked in my driveway. There is a long story to go with this(I’m not here to bore anyone) but I will give tons of praise for the courtesies that I received from this dealership. This is our second vehicle my wife and I have purchased from them, and I can not see us going to anyone else. If I could give more than a 5 star rating I would. Highly recommend them.

Brian and Lucas did an amazing job delivery my new Highlander! The experience was super easy and working with Ganley is always a pleasure. Thanks Zanko for also making everything extremely easy. A+

If I could I wluld leave 10/10. I got to work with Jon Bird and it was a great experience. I did not have to spend much time waiting on him looking for what I wanted. I told him I wanted a Tacoma and he found one for me. And I know how hard to find cars right now, but he did. He was also able to get a very good deal on my trade in and for the Tacoma. I have not had many car buying experience, but this one was the best. And would recommend to anyone. Just ask for Jon.

Our experience at Ganley Toyota was very mixed, our salesman Alex seemed very distracted during the entire process. He was bouncing between multiple customers while other salesman stood by their desks talking and standing around. For as busy as he was, Alex was took good care of us. Lucas showed us the details of our new vehicle and he was amazing. Lucas was very personable and made sure our needs were taken care of.

Ganley had the vehicle I wanted and agreed on pricing. However as a wounded combat veteran I prefer to stick with Navy Federal Credit Union for my financing. After getting the loan setup and agreement on the price which was MSRP, the salesman said they do not take outside financing. In 36 years I have never heard such a thing. Customer Service is non existent at this dealership. Super bummed I was looking forward to getting that Tundra!

I had a great experience at Ganley Toyota. I had been looking for a 2021 white Tacoma and was not having much luck. Ganley was the quickest to respond. They had what I was looking for, and I went in. I was fortunate enough to be connected with Jon Bird there. He was patient and extremely helpful. I would definitely recommend Ganley Toyota and working with Jon.

Recently leased a new vehicle through this location. The staff were so kind and very personable and willing to work out a great deal. I felt heard and wasnt pressured into buying. Really appreciate this location and the staff.

I was shopping for my first hybrid car, and Johnathan Byrd and Lucas Kowcz could not have been more helpful. John helped me find the best price on exactly what I wanted, and it was hassle free. Lucas showed me everything I need to know about my new car with such a friendly and knowledgeable disposition. I would absolutely recommend them to anyone looking for a new car!

Beyond elated with my new Forerunner. My sales person, David Cherry provided exceptional customer service from emails in the beginning as far as product availability and knowledge all the way through to delivery once my truck came in for pick up. Also, Lucas explained and clarified all features in detail, connections and the Toyota app. I was well taken care of at this dealership. I appreciate the service that was provided here. Thank you!

Jon Bird answered all of my questions, and was committed to helping me find exactly what I was looking for. He kept me updated on new vehicles coming in, and all of the essential details regarding each. After much hard work, he found us a 4Runner that we are beyond pleased with.

My boyfriend and I recently came in looking to lease a Tacoma and Brian Elmore was extremely helpful. He took us on a test drive and thoroughly explained all aspects of the truck and gave us a great understanding of the vehicle which made us even more excited. Brian was very attentive and knowledgeable throughout the whole process, we didnt come across a question he couldnt answer and we ended up leaving with the truck wed hoped for. Thanks so much!

Had a wonderful car buying experience at Ganley. Our salesman was Brian Elmore and he was terrific. He showed us all the features and made us feel like a part of the family. We were also fortunate enough to meet Mr. Ganley and his dog Charlie which was a delight. I will never step foot in another dealership especially Toyota. Thanks guys!

Ryan, Alex and Lucas did a fantastic job of taking care of my wife and I. Found a fantastic vehicle that checked all the boxes. Fast service, easy to do business with. Happy to do business with Ganley Toyota. Thanks all.

Dave showed me a 2013 Dodge Grand Caravan today. He was so awesome. He answered all our questions and got us the best deal. I will definitely go back to get another car. Everyone was friendly and help.

We were looking for a new car for my wife. She liked the RAV4 so we went here to start our search. From the moment we arrived to we pick up our new car we were treated outstandingly. Everyone was very nice and courteous. There was no pressure from anyone to make a decision. We work with 2 outstanding sales associates a Brian Elmore and Alex Moore. They were both great and made the buying experience even better. A great job by all.

I have not been to Ganley before but I’ll certainly make an effort to return. Brian Elmore was a great salesman with a low pressure approach. He was very knowledgeable and sensitive to my needs. I’d ask for Brian if I were you.

Great experience with Brian Elmore and Lucas at Ganley. Thanks so much guys!

A special thanks to John at Ganley dealership on Market St in Akron. Also a big shout out to Lucas for showing me all the bells and whistles on my new Hybrid Venza Limited.

Excellent service..would highly recommend to family and friends. Brian, my salesman was exceptional in finding the Avalon I wanted and Lucas, who taught me everything to know about the car was patient and also exceptional in his knowledge and service. Finalizing and paperwork was prepared and handled in highly professional and quick manner. Go to Ganley, you wont be disappointed!

Dave Cherry was an awesome salesman to work with. He is very polite, respectful and informative. We had a great experience.

Excellent John and Lucas are excellent at what they do. Very helpful and informative I will be back for a 3rd vehicle in 3 years.

Bought/leased our 3rd Toyota from Ganley today. Best experience yet. Obvious from start Brian Elmore knows his job and respects his clients.Lucas Kowcz made the technology side of things understandable and doable.5 stars to both gentlemen....thankyou to both!!!

The staff at Ganley Toyota were very welcoming and helpful when it came to purchasing my new car. Krissy was very knowledgeable about the vehicle that I purchased and took her time to explain all the features on the RAV 4 before I test drove it. She was very helpful when it came to financing and took her time with me. Luke went over all the features on the RAV after I purchased it. I would highly recommend Ganley Toyota to anyone looking for a new car!

This was the fastest and easiest car purchase I have ever experienced. Brian Elmore was very knowledgeable about the car. With the car shortage that is happening right now, he was able to find the Venza with the exact color I wanted in record time. I would highly recommend Brian to anyone of my friends or family.

Just leased a 2021 Highlander from Ganley Toyota. The whole experience from beginning to end was great. I spoke to Brian Elmore through text and email while doing research. He was very helpful and answered every question I had, which I cannot say about the other Toyota dealership I was originally leasing from. After Brian won my business with his exceptional customer service we set up an appointment at the dealership and I was in and out in about an hour and a half. The whole process was fast and easy. Heidi from customer care and Marco from finance were also great. I look forward to doing business with them all again.

Great time and great deals. Dealt with Brian and Lucas and they made everything simple and quick.

I just purchased a Tundra from Ganley Toyota in Akron. Dealing with Jim Stefan was a pleasure. I was an out of state buyer and the process went relatively smoothly with Jim’s assistance and their excellent customer service. I will continue to reach out to Jim for my vehicle purchases.

Just bought a brand new Toyota RAV4 hybrid! Amazing staff and easy process-thank you so much!! It’s exactly what I was looking for!!

Just leased another Highlander from Ganley. Our salesperson, Brian Elmore, is awesome to do business. He is attentive and respectful of what we wanted and I felt he truly represented our interests. This is our second lease with Brian and both were great experiences.I cannot recommend him more- if you want a personal sales experience, Brian is your guy!

Steve was very helpful and friendly, getting us what we wanted in our budget. Mikayla was very thorough in going over exactly what we needed to know about our brand new Corolla!

Very nice experience buying my first car! My salesmen Jim helped me on 2 separate occasions and got me into the car i wanted. It wasn’t only the sale that I enjoyed, it was also dealing with Shawn through financing which was made awesome! Loved buying my first car with Toyota Ganley

Great experience at Ganley Toyota yesterday 9/22/20. My salesmen Brian was easy to work with, not pushy an got us to the price we needed to be.I would recommend Ganley to family and friends. Best of all love our new RAV4.

Adam was an amazing salesman. He helped us out with all our needs and wants. Matthew also did a great job helping us when purchasing the vehicle. Highly recommend coming here.

Just bought a new Corolla Hybrid from Ganley and love it. Brian Elmore was my sales rep and I feel he did an outstanding job. He showed willingness to help even after the sale. Thanks Brian and the Ganley Team!

I recently purchased a 2021 Toyota Tacoma from Ganley and the process was great and surprisingly smooth. Brian Elmore was my salesman and he did a great job of finding me the truck I wanted and not pushing me into anything I was not comfortable with. I would highly recommend Brian and Ganley for your next vehicle!

Every time I go there Miss Lisa is so polite and she helps me out all the time thank you Ms Lisa thank you!

I recently bought a 2021 Highlander from Ganley Toyota. My salesman was Brian Elmore. My passed experiences in buying cars was stressful to say the least and very overwhelming. Brian was great and actually made this a pleasant experience. Loving my new car! Thankyou Ganley and Brian.

My daughter bought a new Toyota Corolla today and you couldnt have asked for a smoother and efficient way to buy a car absolute absolute 5 star treatment thank you Roberto thank you and Marco.

I recently had to replace my 11 year old Honda due to a need for massive repairs. It was a very trying couple of days, for sure, but I need to give a shout out to my husband, Brian, and also to Matt in Finance for helping me replace my vehicle with a beautiful Certified RAV-4. Im excited to drive my new-to-me car!! Thanks, guys!

Jon Luke and Ryan sold me an awesome truck and at a kickass price. Thanks y’all

Conducted most of the sale over the phone. Which was great. My Sales Consultant, Brian E. was very patient and answered any questions i had regarding my purchase. Never once did i feel hounded or bothered by him. He definitely made this the easiest vehicle purchase ive experienced. Thanks again Brian, and im sure ill be enjoying my new vehicle for many years to come.

Got a great deal on a used tacoma! Derek Garner was great, professional, easy to talk to. The missing star is the length of time it took.There were were a few .issues due to me being from out of state, big it was a good experience as far as car buying goes. due to

Came in to purchase a car with 2 year old trade and cash, would not even negotiate on car price or trade in value. Went to Wooster Toyota the same day recieved over 7k more for my trade and negotiated on the car price. Highly recommend going to a different dealer and avoid this dealership. Had similar experience multiple years ago with another Ganley location.

Exceptional service and nothing but class! My brother and I each got a 2021 Toyota Tundra. Roberto DiFrangia and Brian Elmore were such a great help and the service was fast and effortless. We were looking at trucks on a Tuesday and we were signing papers by Friday! I recommend anyone who is looking for a car or truck to seek out either of these two as they were a pleasure to work with!

1) I paid for 133 point pre-purchase inspection. Six inspection items were not filled in on report. 2) Parts Dept tech sold me bolt washers, saying they should be replaced in engine oil filter canister. Found out they are oil pan drain sealing washers. Glad I did not try to put them in oil filter canister!

Nothing like minimal communication and dealership prices to pull out and get a low tire pressure light after 4 days for a 2 hour repair. — After a short phone call, Ganley refuses to apologize for not checking my tire pressure in the 4 days they HAD my car for a 2 hour repair, when my light came on immediately after pulling out of the Ganley lot. Incredibly poor customer service.

It was a good experience. I hate buying cars and they made it not terrible.I would definitely go back again but they didn’t give any reason to go out of my way to make the visit.Definitely put this in your list of dealers to visit.

I recently traded in my 10yo RAV4 for 2021 Highlander. Brian Elmore couldn’t have been more helpful throughout the entire process - from answering my initial inquiry about this car on his day off, to explaining all of the features before the test drive, to negotiating the terms I requested, to helping me drive off the lot the same day. Brian has been checking in regularly to see if I have any issues or questions, which I appreciate. If you’re considering a Toyota, call Brian Elmore!!

Brian Elmore did a great job making us feel comfortable with our lease and to get the 2021 Sienna that we’ve been wanting since it came out. No pressure tactics and nice guy.

Ben was a huge help to me and made the process very easy. Thanks Ganley!

This was a quick and easy purchase. Ganley had a used Honda on the lot. When we negotiated the price a bit, the deal was done. The only unfortunate part was I bought a Honda at a Toyota dealer. The salesman new very little about the car.

Painting by Rescue Painting at yet another Ganley..looking great 👍

Customer states I need new wipers. Dealer says yes you do.Super easygoing and friendly dealer. Correct part at a good price

Steve was super great and friendly selling me my 2016 Hyundai!!

Jeremy Dean did a wonderful job helping me pick out a Toyota Corolla Hybrid. He couldnt find the one I was looking for but still took the time to go over all the options available, would recommend Jeremy for your car needs.

Much thanks to Brian Elmore and Shawn Evenwheth for the honest transaction with no fuss or long processes....We will be back.Thank you for listening and making it easy.

Very smooth buying process, they stayed over to make sure we got what we came for. Our sales guy Jeremy was was great...thanks to making this an easy buy!!

Brian Elmore made the car buying experience stress and hassle free. I would recommend this dealership and salesperson.

Big Thank you ! to Jeremy Trifero and Lucas- for the great service!

2 stars only because they are nice on the phone. Asking $10k over sticker is ripping off the public. Should be ashamed of themselves. So they have so many vehicles marked over $10k above MSRP that they dont know what Im talking about. Its the Rav4 Prime.

Has a decent variety of vehicles but can be more expensive for maintenance. Although, that is the norm at most dealerships I suppose.

I have leased my Toyota Highlander from Ganley for 6 years. The sales ( now Brian Elmore), customer care team ( Heidi) and finance team ( Marco) are exceptional in delivering professional and high quality customer service. Thanks again for assisting me with my 2021 Highlander XLE! Brent

Going into the facility the employees were great. Respectful, honest and upfront. Unfortunately for 3 weeks prior I was in contact with an online rep preparing to trade in a lease. After all said and done the online rep told me “Ganley will honor the truecar statement” given to me online and I would be able to lease a 2021 Toyota Tacoma TRD Off-road for $199 a month. Too good to be true? I thought so. But the confidence and “integrity” given by the sales rep I believed them all the way to the point of putting $1100 down before hand. Only to go in the day to sign papers being told “idk why the sale are would say that” and that the payment would be over $600 a monthly. Huge mistake. They explained the situation and I understand but they shouldn’t have workers telling such things to customers if they clearly have no idea what they are talking about. I’m not saying I don’t recommend Ganley. I’m saying be cautious of doing things via text and email and do all things in person to not make confusion. Still want a Toyota Tacoma though but if I’m paying 600+ it better be to buy and not lease. Too high.6-17-21Seeing as how you can’t reply to the comment below, I didn’t give a false report about anything. I have the entire conversations on my phone. I said I have 3000 dollars left of my lease payments and the vehicle has 18,000 left and is KBB worth 15000. Again I have saved, screenshot each conversation with the online representative. The fault is in their employee. Again if proof is needed I’d be happy to provide.

Jonathan Bird was my salesman. He did a great job getting me answer I needed to purchase a used vehicle. He no pressure just showed me the vehicle and let my wife and I decide.

Recently bought a new Camry Hybrid from Ganley. Salesman was Matt and he did a very good job from start to finish. Test drove a 2020 Camry Hybrid to get a sense of whether we wanted a hybrid or not. We did and ordered a 2021 model. Matt kept us informed about when the car would be built and delivered. Once delivered Matt took his time explaining and showing us the features of the car. All in all it was a good experience.

DON’T DON’T DON’T DO IT TO YOURSELF! SAVE YOURSELF THE HEADACHE! AFTER BEING A CUSTOMER WITH THIS PLACE FOR 2 YEARS NOW WHEN IT COMES TO MAINTENANCE TO YOUR VEHICLE (THAT THEY OFFER!!!!) THEY ACT LIKE YOU ARE INCONVENIENCING THEM TO DO SOMETHING THEY OFFERED TO DO!!! THE SERVICE DEPARTMENT IS DESPICABLE LAZY AND GOOD FOR NOTHING! LITERALLY!!! THEY HALF DO THEIR JOB AND THEY EXPECT YOU TO PULL OFF AND BE HAPPY WITH WHAT THEY DID!!! IF YOU ARE LOOKING FOR RELIABLE AND DEPENDABLE CUSTOMER SERVICE OR VEHICLES THIS IS NOT THE PLACE TO GO. I DRIVE A RANGE ROVER I GOT OFF OF THEIR LOT THEY SWORE TO THEIR SERVICE THIS THING WOULD GIVE ME NONE OF THE TROUBLES IT IS GIVING ME RIGHT NOW!!! EVERYTHING I ASKED THEM ABOUT THIS VEHICLE THEY SAID WOULD NOT GO WRONG WENT WRONG!!!!! ASIDE FROM THE HEADACHE THEY ADD TO IT. PLEASE PEOPLE I AM BEING HONEST. OF COURSE YOU WILL NOT SEE MANY BAD REVIEWS BECAUSE PEOPLE WHO ARE UPSET DON’T ALWAYS WANT TO VENT LIKE I AM DOING RIGHT NOW BUT GOOD REVIEWS ARE ALWAYS UP BECAUSE THE PERSON POSTING THE REVIEW IS IN A GREAT MOOD LIKE I WAS WHEN I POSTED MINE!!!! TAKE HEED TO THIS VERY REVIEW TO SAVE YOU AND YOUR FAMILY DISCOMFORT AND UNNECESSARY ANGER AND LOST AND TIME SPENT DO NOT WASTE A SINGLE MINUTE OR A SINGLE NICKEL IN THIS PLACE. LOOK WHERE IT IS LOCATED FOR GOD SAKE!!! FROM A GUY WHO IS PLEASED BY VERY LITTLE THIS IS THE BIGGEST DISAPPOINTMENT IN MY LIFE AND IM A 35 YEAR OLD TRUCK DRIVER!!!!! I’VE HAD MORE FUN IN A TRAFFIC JAM IN JERSEY THAT DEALING WITH THESE PEOPLE AT THIS PLACE. THAT SHOULD SAY A LOT!!!!!! DON’T DON’T DON’T DO IT TO YOURSELF AND YOUR FAMILY!!!!!🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫

I had the pleasure of working with Brian E to buy our new car. He was so easy to work with and always very respectful of my preferred means of communication (we did almost everything through text and email). It made the whole car buying process super simple and pain free. He was incredibly thorough when it came to walking me through the contract and all the other associated items the employees need to run through with us. I understood my choices, and the implications of both answers. He even went so far as to deliver the car to my house which was an hour away from the dealership. Best customer service I’ve received in a while. We love our new Camry and I’d work with Brian again in a heartbeat.

The best customer service. Huge selection of new and used cars. Knowledgeable staff. Great atmosphere.

Absolutely WONDERFUL! Mr. David Olson could not have been More Caring, Helpful, or Efficient! He Respectfully Listened to Exactly What we needed & Expertly Arranged Every Detail of the terms, according to our Budget! We could not be Happier and wish to Express our Sincere & Deep Gratitude, to him, as well as to Ganley Toyota! With a Grateful Heart, Mrs. Tari Grandison (Leased 1-21-2021)

Good service to be honest. But they lie about the oil change price . So you should go to another Toyota dealer

High pressure sales. Salesman blocked my exit last time I was there looking. Disgraceful behavior.I appreciate the response to this, however theres not much else to say. Your salesman are terribly disrespectful and need retrained. Youre lucky I didnt call the police.

Brian Elmore was my salesperson. He is very kind and easy going. Thank you for the good customer service.

This is a beautiful dealership with state of the art technology! I worked with Bailey in the service department to have a rear bumper protector installed on my 2020 Corolla, and the process was rather painless.

Brian Elmore hooked us up with a great deal on a RAV4 XLE Hybrid and seemed like a genuinely good guy. Also really appreciated working with Marco in finance...he hooked us up with a great financing deal!

I brought my car to change the engine oil and for a regular inspection. The brake pedal was slightly hard to push. They told me if you change the back passengers side caliper and do the brake fluid flush, which costs $500, it will work well. By the end of the day, they told me I need to change another caliper because the one they already changed did not solve the problem, so they hold my car for a day, and I had to take Uber to go back home. The next day they told me we figured out that the issue is from the brake booster!!!! Their car inspection was terrible. They couldn’t locate the problem. The worst part that they are using a rebuilt caliper!!!!!!! The manager was not friendly. I will not come back to them for sure, and I dont recommend them.

I want to recognize Jonathan Bird for all the help recently. I have been having vehicles issues and I needed help deciding between a purchase and a lease option. He has been patient as we work together on finding a vehicle option that fits my budget. This has been a much more enjoyable experience then I have encountered at other dealerships. Thank you Jon Bird for being attentive and treating me with respect.

My brother and I each purchased a new Tundra from Ganley Toyota in Akron. Working with Roberto DiFrangia and Brian Elmore was an absolute pleasure for both of us. I highly recommend going to see these guys if youre in the market for a Yota!

Jeremy and Carl were great!

Davon made my experience easy, fast and wonderful. He got me out of my lease and into something new I wanted to finance. After spending my morning and half the day at another dealership, Davon was able to get me the car I was looking for and for the price range I wanted. I love my new car and would recommend anyone to see him. Highly satisfied.

Jeremy was professional, polite and exceptional. We truly appreciate his assistance in purchasing our new certified RAV4! We drove all the way from columbus but it was worth it. No marketing nonsense just pure honesty. Looking forward to work with them in the near future. Thank you for the great experience.

My car buying experience was completely seamless with Matt Middaugh! As a newly single mom who knew very little about the car buying experience, I was nervous going in to buy a car for myself. Matt was thorough in his explanations and he made sure I got the best deal possible. He was very “to the point” and made sure I understood all the steps of the process. Not only that, he made sure to follow up with me and make sure I was completely satisfied with my purchase. Thanks, Matt!

When purchasing a vehicle I believe its important to have trust and integrity in a dealership. So I chose a Ganley dealership, knowing they have 40+ stores and I mistakenly thought that to grow to that size integrity would have to me key for them. I....WAS....WRONG! I purchased a pre-owned vehicle from the Akron Toyota location. Of course they tell me the vehicle has been through their service department and checked so intake for granted that little things like the moon moon roof working would be something that was checked. I was further out to ease knowing that my vehicle was traded in by one of the finance managers at the dealership. Again I assumed he would have declared any problems with the vehicle, and have them fixed. I purchased my vehicle on feb 20. 10 days later the vehicle had been in the shop 7 of those days. And on that day of finally getting the vehicle out of the shop, I come to find the radio is also not working. It switches stations on its own. When I asked that to be repaired they stated they would not. I do understand this was an as is vehicle, but they also claim to have had the vehicle looked over. I feel I was lulled into a sense of security, only to be tricked into a vehicle with problems. I would not recommend purchasing a vehicle here.Response to your response. Intermittent you mean like something working just long enough to get it off the lot? Or perhaps for 30 miles on the way home And then two short drives later (which was actually back to the dealership shop) the radio starts switching stations on its own? And I thought the simple fix would be to hit the power button but even that does not work. So a faulty radio that cant even be turned off is in this vehicle. My biggest problem is that the vehicle was previously owned by an employee, and this type of electrical issue does not just pop up. Therefore I am of the belief that this issue being truely intermittent was known by an employee of your dealership, and was passed along to a customer. I didnt even bring up the fact that I was able to get the code for the door, only to find that the number pad on the door was faulty also.All I asked is that you take the vehicle back, you could have maybe even sold me a new vehicle as it would have solidified my faith in the Ganley family of dealerships, but instead I am now here airing the short comings of this dealership.

Weve leased our last three cars from Ganley. We worked with Brian Elmore and he was very helpful throughout the entire process. He took the time to answer all our questions and showed us the different models that were available. Overall, we had a good experience with Brian and everyone that worked with us to get our new 2021 Corolla.

Jon was awesome. He was friendly, easy to talk to, and he didn’t give me a run-around. Everything was straight-forward and simple. No high pressure sales, no BS. 10/10 would buy here again.

I communicated with Brian by text message and he was fantastic. Not only was he able to find the vehicle I was looking for, he made the process easy. I live about 40 mins to an hour away from the dealership and he had everything ready for me at the time we arranged to meet! Thanks Brian for a great experience. My family will be back in a few months when my husband needs a new vehicle!

From the moment I drove onto the lot I was impressed. Te facility was immaculate. Davon Sumser worked with me through the entire process. He was very professional and attentive and addressed all my concerns from safety to financing. I am extremely happy with my new Toyota!!! Thanks!!!

My son and I worked with Adam K. to buy his first new car. Adam was fantastic. He respected our time constraint and we were able to take care of everything but the signing over text/email. I was surprised at what a positive experience this was and would absolutely recommend them to anyone.

I recently upgraded my Toyota Highlander to the Platinum model but I would have considered a different vehicle if it wasn’t for Kallie Stewart in the Service Dept. The service department takes care of you after the purchase and if it wasn’t for her and her commitment, dedication, compassion and willingness to go the extra mile, I would have purchased a different make of car. I have worked with Kallie for almost two years and you can’t find someone who listens and actually cares like she does at a dealership service dept. She goes over and above to make sure you are taken care of. Thanks Kallie for such a positive experience at Ganley service department! They are lucky to have you!

It has been over 25 years since I bought a new car because I been working and living overseas. Brian Elmore was extremely helpful in securing the SUV I wanted and I am thrilled. He is quite knowledgeable about the vehicle and the buying process went without a hitch. All others in Ganley Toyota were friendly and willing to assist if required. No issues with this dealership and Brian. Thanks again Brian.

I just bought my first brand new car. First time at a dealership and the best time. Jon Bird is an amazing car salesman. He found me exactly what I wanted and helped me through the entire process. I appreciate that and recommend anyone going to this dealership to ask for Jon Bird.

Had a seamless process throughout my search and purchase. All of the staff was extremely helpful and welcoming, particularly Brian Elmore, our salesman. Would absolutely recommend Brian and the dealership.

All though I like most of the staff today I found out that cars shipped by rail can get rail dust on them and not show up for months like on my white carolla that I bought in July 2020 it was on the show room floor...They told me I would have to pay for repairs and its not covered by warranty!!!So after years of buying Toyota Im done car is lest then 8 months old it really upsets me...Next car when this one gets close to the end of warranty Im heading to Subaru

We worked with Jon and he was so nice to work with. He helped us out, answered all the questions we had. And he even joked and laughed with us. We had a wonderful experience! Will definitely be referring everyone here!

Weve been customers at this Akron, OH dealership since 2007; theyve always been dependable and have excellent service as well as great sales people (like Max Mielak), customer service reps, and the best Manager ever, Patrick Zanko!! Weve had at least seven new Hybrids of different models and have been thrilled with every one of them and the staff at this Ganley dealership.

Super impressed by this dealership. Staff are kind, knowledgeable, and friendly. They have done great and honest work on my car.

What an epic experience that at times, almost seemed sketchy if you’re at all used to the “typical” dealer experience.I was in the market for a new Toyota Supra and living in a city other than Akron, I tried my local dealer first. I was given trade I and lease numbers that kind of shocked me, so I figured it just wasn’t going to happen. Basically gave up but decided to reach out to Ganley and see what they had to say which would probably be the same thing, but whatever, it’s Sunday night, I’m bored and defeated, so I figure I have nothing to lose…I used the automated internet thingamajig, entered the pertinent information and then proceeded to finish my evening and go to bed…The next morning I get the dreaded auto response asking if I would like to receive communications from Ganley. Whatever, this should be quick and I’ll be on with my day.I reply “yes” and get randomly connected to Steve Holodnak. Ok, whatever, “Hi Steve, go ahead and gently break my heart”. I’m a big boy and I can take it.I pretty much explain exactly what I want and would like to get straight to the point and not waste either of our times. I wait for a response with a smirk and decide right then that when he repeats what the dealer close to me says I’ll thank him and move on with my life. I don’t think anyone ever really enjoys being wrong, but this time I was, and happily “ate crow”.He hits me with what appears to be “bait and switch” numbers. I’m skeptical but whatever, I’ll play along. I dive a little deeper and talk about the exact options I want, and where I need the numbers to be. He responds with “what color do you want” and I kindly state that we need to figure out the numbers first. He claims that part is done so I look at them again and clearly state, “these are real numbers correct? No BS when I get there about flux capacitor fees or needing to join a jelly of the month club correct”? He assures me the numbers are solid and to please pick a color, but that he would never expect me to buy a car without at least sitting in it first. (Local dealer had none in stock). So my wife and I drive up Monday evening and before even going in and talking, we start looking at the car out front. (Not the one I bought, but a representation of the model). Steve comes out, taps on the window, and hands me the keys. I hesitate for a moment waiting for the salesman pressure vibe to start but he seems to lack that dreaded feature. We look the car over, press all the buttons, and drive it around the block. Park it and decide to head inside.Huh, this may actually happen. But we’re walking into his lair and that’s where the trap will be sprung…Let’s take a moment to state that the dealership is beautiful. Well lit, clean and inviting. Everyone has a mask on thanks to the stupid “bat flu”, but they all seem to be happy and inviting.We go to his desk where I ask for the 47 thousandth time about the numbers and again, he repeats what he’s told me, which can’t be right because he’s supposed to be a lying snake. There somehow seems to be a glitch in the matrix. I straight out ask him how he is able to absolutely embarrass the other dealers numbers? He simply states “we sell a lot of cars and we’re not ‘that type’ of dealership”. I think to myself, “sure buddy, I know a trap when I see it”. It again feels good to be wrong…He knows what I want at this point and never once tries to upsell me or steer me somewhere I do not want to be. He presents me with options and basically says “We can get you nearly whatever Supra you want”. It may take time to secure it though. I make my choice and he asks for a deposit. I take a step back and think it can’t really be that easy after my “local” experience. I write a check for the deposit and head home still not thinking much of it and fully expecting to be refunded…Google just yelled at me for character limit so I have to wrap this up. 3 days later and the car I chose at the numbers I wanted is in the garage. From sales, to finance, to delivery, 10/10. Thank you.