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Goodyear Auto Service
3453 S Arlington Rd, Akron, OH 44312, United States
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Goodyear Auto Service

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Li
Review №1

I highly recommend this shop for tires. The shop is in a nice area, the lobby was clean, and it wasn’t cluttered with tires, or smelled of rubber chemicals. There was one nice display of Goodyear’s finest new sporty all-seasons, which I noticed after a minute. I was able to purchase a rare set of weather guards, and get an oil change with a road hazard warranty. The gentleman drove all the way to the Goodyear World Headquarters to get the tires for me—while I waited. I knew that I would be safe this winter, when I saw the shiny Goodyear truck roll through the parking lot with my tires in the back. I’m glad I came here today, and it won’t only be the Goodyear blimp that will make me smile, it will be my new set of Goodyear tires, too.

De
Review №2

Just like to say I received excellent care from the front desk man. I had a flat tire and called my roadside assistance and he put my spare tire on. But I knew I can’t drive long on it. So I stop in a your Goodyear store and was well taken care of. My husband passed away and I am always afraid when something happens to my car but your company made me feel at ease. Thanks again for the great service. Deb Chambers

Sh
Review №3

I had the most wonderful experience. The staff were amazing! Special thanks to Derek for his generous act of kindness. They all went above and beyond excellence!

Le
Review №4

Had an appointment for repairing a tire due to a screw. They told me they would not fix it because it was not repairable and handed me paperwork for buying brand new tires. I know someone who works for Goodyear and had them examined my tire. They took it to a different auto center where it was fixed for $10.This other auto center told me they were confused why Goodyear had not fixed it because it was within the repair window. Highly disappointed. Its like they tried to take advantage by wanting me to buy all new tires instead of fixing a perfectly good tire.

De
Review №5

I had a problem with a slow leak in one of my tires as notified by my onboard monitors. When I got home I took the tire and wheel off and couldn’t detect a leak anywhere. I took the tire and wheel to my Goodyear dealer where I purchase my tires.I left it with them to fix. I received a call in about an hour saying my tire and wheel are ready.I went and picked up and to my surprise they resealed the tire to the rim and installed a new valve and rebalanced.Great service and there was no charge.That is great customer serviceThanks to Jacob.

Ri
Review №6

Love this store. Customer service is A1! They get you in and out, and make sure they keep you informed on your car.

Gl
Review №7

Came in for tire issue and they fitted me into there schedule. Thank you Goodyear for great customer service!!💯

Em
Review №8

I got a flat tire and took it here to get it looked at. I had to drop it off because they were busy, but they said they would call with updates. I received a call about 20 mins after I dropped it off to inform me that they could not patch it and that I would have to buy a tire. When I dropped the tire off, it still had the metal piece in the tire (whatever caused the flat). I assumed they would pull it out, assess the hole, and then make their decision. When I went to pick the tire up, the object was still in the tire. All they did was take the tire off of the rim. They did put the tire in a bag for me as to not get my car dirty, which I appreciated. I then took the tire to a dealership and they patched it without issue free of charge. Sounds like pure laziness on Goodyears part.

Ty
Review №9

Awesome experience. Had an emergency flat and a long drive for work the next day. I explained the situation and Eric was able to get me in with less than an hours notice. I was in and out with 2 new tires in around 30 minutes. Fair prices and excellent service! 5 stars!

J
Review №10

This Goodyear store fixed all my issues when I lost confidence in my dealer. New tires, brakes, and alignment, which was due and needed on my car, was completed by Goodyear. The car is quite, smooth, and runs straight down the road now. It feels like a new car and the bill was much cheaper than the dealer estimate. The staff made me feel welcome and assured me that it was all going to be done right. Thanks to Tom, Chris, and all the people who waited on me and serviced my car. I appreciate the honesty and pride you have in your work.

Mi
Review №11

Great place! I had a flat tire that need replaced last minute they got me in and out of there within an hour. All the employees were very nice and helpful

Bi
Review №12

I have used this Goodyear store twice this year. Both times I was treated with respect and received quality service at a super fair price. Derek my service rep is knowledgeable and goes out of his way to get the job done rite. Great team here at this Goodyear store on Arlington rd.Thanks to the whole team.ThanksBill from Wadsworth...

Da
Review №13

Took my truck in for the replacement of steering shift. They always do great repairs and complete them in a timely manner. I recommend Goodyear for all my service needs.

Au
Review №14

I never write reviews but with the outstanding customer service that this Goodyear provides, it’s a must! Eric was very up front and kept me posted because I dropped my car off and he wanted to make sure I knew what was going on. He went way above any expectations I had. No other shop has ever done that for me. On top of everything, their prices are realistic and not bad at all! They got the job done in no time. I know where I’m going to keep going for all my car needs!

Ka
Review №15

Impressed. I was expecting them to be very expensive but I would say they are very fairly priced. The staff was great and they were able to fix the problem quick for me. I would recommend and go back if needed in the future. Eric Nycum was the service manager I dealt with - thanks again!

Ly
Review №16

TOP notch Staff !!Jake and Chris got my Outback in, just under the wire for an oil change, brake check, tire rotation.🤗Talk about patient, friendly, and efficient, both were firing on all cylinders, Jake helping me get un-lost 3x on my way here! And Chris multi tasking with vacuum and tidying up their lobby--everything clean and in place. Jake is going to give me an estimate on their Fathers Day tire special, which will be safer for sure👍🏻This will be my go to shop, since they really have awesome customer service and take pride in their work😊

Ka
Review №17

Very professional and was faster than expected. Definitely come again

Ra
Review №18

Derek Peck gave me excellent service very cool and quick highly recommend to others ... 100 star rating ..

Ai
Review №19

Great service and very accommodating! I walked in without an appointment (which I dont suggest) with a huge bolt in my tire losing psi by the minute. They found it to be in a repairable spot but told me they were really busy and Id need to leave my car. As I tried to find a ride I was told they would move me to the front of the list. I was in and out in less than hour all to find out goodyear doesnt charge for a tire repair. So grateful! Carrie was helpful and friendly. Thanks again!

Sh
Review №20

This morning my car was making a thumping sound, I called Goodyear ask if they could take a look, turns out it was a good thing that I did, 3 of my tires had very loose lug nuts! Chris and his team were awesome! Diagnosing and quickly fixing the problem that could have ended badly. Thank you so much for the great service.

Ro
Review №21

Chris was very helpful and knowledgeable. Excellent service and honest. I usually don’t write reviews unless the business goes above and beyond expectations which they did. I highly recommend this store.

ke
Review №22

I called and they got me in the same day so that I could get to work on time. Great service and friendly staff.

He
Review №23

They were awesome, great customer service not a long wait time for my service, I came the next 2day$ later. As Matt promised me one of his workers would come back on his day off to finish the job and did!

Sh
Review №24

Great service, very prompt & professional.Service Manager discussed all details & answered all my questions. Very satisfied,will return for any auto service!!

Mi
Review №25

The service here was very high quality! I would recommend anyone to see Eric if they have an issue!

Je
Review №26

Got me in very quickly. Definitely tried to work with me to get a good deal.

Ri
Review №27

Service was great, they all go above the call to make sure you come back as a customer. Thank you for your friendly service.

Br
Review №28

Great service! Got me in for a tire fix right away! Awesome experience

Do
Review №29

It only took an hour for my tire installation. Lots of deals to help you save money. Good job

Mi
Review №30

Eric did a great job on the car! Glad to have good local service that we can count on!

Se
Review №31

I have brought my car to the Goodyear auto service center on Arlington Street two times now. Both times the staff went the extra mile to keep my costs down.I can’t say enough about the people here. My car was finished in half the time I expected. I’m definitely going to be a repeat costumer. I’d especially like to thank Eric N. and Michael H. I’m recommending this place to anyone that will listen. 👍🏻

Jo
Review №32

Amazing customer service. Quick and efficient. Will be using them again. Great tires. 😊

Bi
Review №33

Friendly staff, worked quickly to help us get the correct tires on our vehicle after realizing the set we ordered ourselves online weren’t the correct ones for our van. Waiting area was clean and comfortable.

Sa
Review №34

Derek was amazing from the phone call to the end when I picked up my car. Kept me updated at all times as well as Eric keeping me updated. I’m very happy with the the customer service and the service I received.

MU
Review №35

These guys being located across the street from the inept dealership where I bought my car is fantastic. This shop is punctual, friendly and I have constantly been pleased with their work.

Su
Review №36

I scheduled for an oil change and tire rotation. Eric was on time and took my car right away. He checked something on my wheels for me. Eric has waited on me in the past and always is professional and does a great job! The place was very clean and provided a good atmosphere for me to work in while I waited for my car. Kudos to Eric for a great job!!

Na
Review №37

Had a great experience with friendly staff and a quick tire repair. Jacob Barlow and his staff got the job done so I could get to my job. I will be bringing my car to Goodyear on South Arlington, for all my tire needs.Thanks Again.

Gi
Review №38

They are always so polite and do an amazing job.. they are also good at keeping you updated as they get things done.

dr
Review №39

Took care of my car in a timely manner and gave me a discount on price from internet listed price. Also they are one of the few places open on Sunday. Didnt try and sell me on a bunch of work. Very respectable.

Ja
Review №40

Friendly, efficient and helpful. Had dry rot on all 4 tires and they took care of it no problem.

Je
Review №41

They were very fair and honest. They didn’t do an “inspection” and then try to upsell us on everything that they offer. I will be back.

Ki
Review №42

Went in for a tire rotation and I was in and out. Really fast.

Li
Review №43

I always receive good service at a reasonable price and the Manager Chris is very accommodating and answers all my questions and concerns..

Gw
Review №44

Im using my mom phone I am Jennifer Brooks.I brought my 2010 GMC Terrain in for some work done on my car.They did a great job and was friendly.I will use them again if I ever need work done on my car again.can I just add how professional the whole crew where. They kept me updated on the work being done and made me feel so comfortable. I am a Customer for life. Great job Guys and Ladies.

ji
Review №45

I really like the people that work at this location I have been coming here for years now. Just another great job by the people that work here. They treat you more than fair especially when it comes to needing something unexpectedly they get you in and out as quickly as possible.

Ch
Review №46

Had an oil change done about a month ago here great service these guys are always quick, efficient, and friendly!

D
Review №47

Chris and the team at Goodyear Green are true tire professionals. I love my new Goodyear Exhilarates. They got me in and out quickly and the tires perform exceptionally!

Ro
Review №48

Another great experience at this location! Called the store needing a new headlight. They told me to bring it right over. In and out in less than 20 minutes. Associates are exceptional! Wouldn’t take my vehicle anywhere else.

Sh
Review №49

I had a great experience! Friendly staff and great customer service!

Je
Review №50

Jake was great when I called to schedule an appointment for this morning. Then, Tom checked me in and was great is determining what my issue was with my jeep. He did a great job in keeping me updating on the progress. Carey was very friendly with customers and was cleaning the store between customers.

Mo
Review №51

The team worked with us to find a creative solution to getting our tire repaired considering our time constraints. Many thanks to all!

Tr
Review №52

Fixed steering was unable to turn steering column. Excellent service

RA
Review №53

I had to have breaks put on. They did them quickly and showed me the existing breaks after the removed them. Great work and very thorough with their explanations. Thank you!!!

Un
Review №54

Chris and Jake were very accommodating for me today and I had a wonderful experience working with them.

Me
Review №55

Great service. These guys went above and beyond!! Highly recommend them!!

Le
Review №56

The employees and management this Goodyear location above and beyond to help me out. My family and I had suffered a house fire and were forced to stay in a hotel room money was extremely tight and I came outside to a flat tire. I took my tire into the Goodyear I explained that my situation they immediately got to work on my tire they refuse to take my money and fix my tire free of charge. Its not every day if you want to cross good people like that me and my family are extremely grateful and I would highly recommend if youre in the area using this good year if you need any kind of service for your vehicle

M.
Review №57

Great service, very professional, Service Manager took time to explain all details & listened, answered to all my questions.Will recommend to all my friends!!

Da
Review №58

Great experience as always awesome customer service!

Be
Review №59

Dropped in the have tires checked for pressure, on my mother’s car. What an amazing Good Year Center.

cr
Review №60

Came in with a flat tire, got me taken care of right away despite being super busy. Great customer service!!

Mi
Review №61

This is the only place I go to get my car worked on. They are friendly and professional and I’ve never been disappointed. Keep up the great work!

Au
Review №62

Eric Nycum and Jake did a GREAT job educating me about my new GOODYEAR.tires and helped explain my road hazard coverage. They got me back on the road quick with no hassle whatsoever. It was a great experience and I highly recommend them and this location!

La
Review №63

I had such a great experience at Goodyear for a leak in my tire. They found it right away, reset my sensors and also double checked my alignment that I felt was off from another auto service place. I will be coming back for all other auto needs!

Ru
Review №64

Walked in, short wait and tire repaired. Great service!

Cl
Review №65

I had an emergency situation and I was quickly taken care of in a courteous and professional manner. Everyone I spoke to and dealt with were very friendly and professional. I would recommend this store to anyone who needs tire service.

Na
Review №66

Great service,they care about the customer. I had a tire warranty that would have been void if I used another tire brand Goodyear didnt have brand I needed so they called around then drove 25mins to pick it up while I waited. Awesome service would recommend Goodyear to anyone!!!!😊

Je
Review №67

Great service with great prices. Fast and friendly service. Very clean facility.

Je
Review №68

My husband and I actually started off at Conrad’s and left after the front desk staff was not exactly helpful. Walked in to good year on a whim and were lucky to be helped by Chris, the store manager. He was incredibly helpful and kind. We will absolutely continue to be customers of this location.

Te
Review №69

Great service! Derek Peck took care of me! Very friendly and kind.

Ch
Review №70

Not only did they save me money on a tire but they were open on a Sunday. I am so grateful that they were able to help.

Am
Review №71

Everyone was nice and gave me a better price than the dealership!

ca
Review №72

Today I got an oil change and tire rotation and it was done very quickly and was told that my shocks were bad. The people up front were very nice and explanatory on what was going on. Very satisfied with my experience at this location will be coming back everytime from now on.

To
Review №73

Great service. Fast, friendly, and done correctly. Would highly recommend.

Jo
Review №74

Always take good care of us.

Ti
Review №75

Excellent customer service from Eric at the S. Arlington Rd, Akron OH location!! Only location Ill use for tires & oil changes!!

Jo
Review №76

The team at the Green store were able to diagnose and repair the ignition problem in my car in just a few hours. I am very pleased and impressed.

je
Review №77

Great service and kept me informed on the process.

ti
Review №78

Great service on short notice. My sons tire blew out and they mounted a new one in about 15 minutes with no appointment.

Uk
Review №79

I wish to thank Derek Peck for the professional way he handled the problems I had with my 2012 GMC Acadia. Thank you Derek for your good work.

Ch
Review №80

Chris was honest and extremely helpful! Great service!

Sh
Review №81

Went in to get new tires and an oil change. I went in with a tire set in mind but the store manager recommended a better tire that would make for a smoother ride for the same price. Couldn’t be happier with his recommendation as the ride is noticeably smoother. Store was clean and I was impressed that every employee was wearing a mask and very friendly. I usually get my automotive service closer to where I live, and I only stopped in to check tire prices as I was in the area and decided to stop. I will be going back in the future because of the quality service I received. Would definitely recommend Chris and his staff for your automotive needs

Ox
Review №82

Very nice and helpful guys. Many options and explained everything. Fast professional service. Thank you guys very much

Gr
Review №83

Friendly and helpful staff, quality product, service fast, price spot on.

Te
Review №84

Quick and accommodating!! Appreciate the customer service and flexibility! :)

Th
Review №85

Had a leak in my tire it ended up being a bent rim. They filled with a sealer for me to be able get to the speciality rim ordered and did not charge me! What a surprise that is service!

Ca
Review №86

A fine experience with honest workers. Plan on going back. 👌👍

Jo
Review №87

We have car maintenance regularly performed here.

Un
Review №88

Yea those rebates are a scam, you not getting anything back, horrible company

La
Review №89

This place and these people are great! From fixing a tire problem, service to repairs you will not find anyone better! Thank You

Am
Review №90

I will never go anywhere else. The warranty on my tires is the best I have ever had. They will fix your car right!!

Bo
Review №91

Eric and the rest of crew did a great job for us. Very satisfied customers.

Pe
Review №92

Awesome job ! Honest Very up front people

An
Review №93

Update: Left oil drain plug loose

De
Review №94

We always have excellent service here and they are always friendly.

Br
Review №95

Great service and follow up

Ka
Review №96

Went in for a tire rotation and the entire team was amazing. Thank you!!

De
Review №97

Very professional and fast. And the bald guy is cool

mi
Review №98

These guys Rock, I had Chris and Eric wait on me, and they explained everything to me about the tires I was having put on my husbands Ram truck. The store was clean and bright, and the service was great, I cant say enough about how happy I am with the tires and the price 😊

Ma
Review №99

Oh how wonderful you all very are thank you for your kind service

Ro
Review №100

Good people, take several cars to them european and domestic.

Information
11 Photos
100 Comments
3.9 Rating
  • Address:3453 S Arlington Rd, Akron, OH 44312, United States
  • Site:https://goodyearautoservice.com/en-US/shop/OH/Akron/000900539-44312-5219
  • Phone:+1 330-896-8633
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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