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Coles Garage, Inc.
876 S Arlington St, Akron, OH 44306, United States
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Coles Garage, Inc.

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co
Review №1

Great shop. Recently brought my car in for an engine light issue that my other mechanic could not fix. They fixed it no problem.

Je
Review №2

Everyone at the garage was very friendly. They repaired my intermediate exhaust pipe no problem and even explained potential reasons why I had the issue in the first place. The repair was reasonably priced and was quicker than most places. I made an appointment dropped the car off and got it back within 24 hours! Cole’s garage is my new regular garage in the Akron area!

Ra
Review №3

This is the best place in Akron to take your vehicle to get serviced! Everyone is very polite and professional whether it’s over the phone or in person. They did a great job on my vehicle and had it done in a timely matter. My experience was superb and I will continue to use them for all my car maintenance in the future! You cant go wrong with this place!

Jo
Review №4

Everything was great they evaluated my car fixed the issues and pricing was fair and honest. Stand up technicians and owner and got my car back in reasonable time.

Ca
Review №5

Not like Mark was there back in the day,i miss Mark. Not the same.my father my brother,my family went there not the same.

Ke
Review №6

I really enjoyed my experience at this establishment. I believe that everyone there was very professional. Steve the owner of the business was very professional and courteous. Everyone was able to give me the best direction and advice for the services that needed to be done to my vehicle. I was just not at the time able to afford some of the different maintenance work that needed to be completed. Coles is definitely an establishment that I would like to go back and have service complete on my vehicle. I would recommend Coles garage.

An
Review №7

I found Cole’s on accident while pricing out the work I needed done, Steve the owner is a great guy, honest and very helpful. I will be bring all my vehicles here from now on!! Pricing was very reasonable for the great service I received!

Am
Review №8

Awesome guys that do great work. Both Dave & Steve were very polite & friendly. Had my car & fiances car serviced on the same week. They were done in a timely manner & went above & beyond to to fix the problems we were having & worked with our work schedules!! Keep up the great work guys!! I highly recommend Coles Garage if ur having any car trouble!

Jo
Review №9

Today I came for a check up. I went too long between oil changes and Steve wanted to make sure that was the reason I had problems on my first visit. I love that he explains what is happening with your vehicle and why its behaving the way it is. They are very thorough. I appreciate everyones patience. They want to do it right! Thank you.

Ju
Review №10

Very pleased with the work they did. Helpful staff and informative. Great customer service.

De
Review №11

The owner referred me to a different place that works on Transmissions very nice knowledgeable guy

Mi
Review №12

Professional, quality service with decades of excellence in the industry. Appreciate all the help!

ch
Review №13

I’m a little late at this review, but we had a good experience! Very nice service, upfront and professional! We had a 2008 Tahoe that needed a new engine, Steve was upfront and worked well with us. It’s nice to also support a black business!!!

J
Review №14

Steve and Dave were both honest, very detailed as far as what was needed to fix my car. Prices are discussed with you up-front and they make sure you know that your car is taken care of. I will definitely recommend Coles Garage to anyone! Will be going back.Thank you so much guys!!

Je
Review №15

I came because I was recommended by a close family friend and mechanic and I was not disappointed at all. The service was friendly and honest without being pushy. Nothing was ever sold to me but it was explained. I was VERY leery of professional garages because I don’t want to be hustled into services that I really don’t NEED. Never happened at Cole’s and I continue to return to get my vehicle repaired.

Br
Review №16

This place is amazing!! They know what they are doing and are super friendly. Another mechanic shop would probably try to get over with pricing. But not Coles garage and they fixed my car back to its original state and were very inexpensive. I highly recommend them. They treat their customers with respect and like family. I would like to say thank you Coles garage. You guys gained a new customer. If I could give more stars, I definitely would!!! :)

Mi
Review №17

Nice place does excellent job working on cars. Not the cheapest.

Da
Review №18

I was so happy that they called each day to let me know what was going on and how their prices were matching up to our budget. I highly recommend this garage if you want something done right.

Ja
Review №19

Did a great job explaining what was wrong with my car I’m thankful for coming to coles garage. Would recommend if u have car problems and don’t wanna keep spending unnecessary cash

Ch
Review №20

Steve at Cole’s Garage suggested I go get my echeck first and fail. Then he told me to bring the failed echeck papers in with the car. The mechanics where very thorough in their assessment of my car. They told me other work I will need in the future. I was pleased with the service they provided.

Tw
Review №21

Great service and prices. Had my Kia and Nissan service there this week.

Ba
Review №22

I was a walk-in. I received a friendly welcome. Steve and Dave are knowledgeable and professional. There were no hidden charges . I will not hesitate to return or refer someone else to Coles for their auto repairs.

ro
Review №23

I was a little concerned that the service would change under new ownership, but it was the same great experience as always!

Da
Review №24

If you want honesty and quality work I would totally recommend this garage.

Ch
Review №25

Coles garage is excellent, they are personable people who Really care about doing a great job for an affordable price.

Ba
Review №26

Great service,ASE Technicians, probably one of the best shops in akron,considering Im a former Technician and know quality workman ship.Thanks guys,Rev.B.Pegues

Ta
Review №27

Great service did everything that was wrong and the price was great. Great customer service and very friendly.

Er
Review №28

Everybody was polite and professional. Repairs were done in a timely manner. The mechanic was honest and addressed all my questions and concerns. Thank you Steve, your confidence and reassurance put my mind at ease.

Ti
Review №29

Hello...I have been going to Coles for years, used by most of my family...Recently had the front rotors, pads, water pump, timing belt etc. done on our Honda Pilot...Customer service is on point, shop rate is fair, return time on vehicle is great and quality of work is second to none...

Ja
Review №30

Thank you Steve for keeping my car running you and your workers are so kind and courteous. I recommend Coles Garage you will not be disappointed.

Fr
Review №31

Been taking my car to them for a few years. Totally satisfied with the service.

Ro
Review №32

Cole’s garage was professional, and gave me a clear explanation of what was wrong with my car. It was fixed in a timely manner. They also didn’t pressure me to get things fixed that I didn’t have money for, although they did warn me I should get some maintenance soon to avoid further costs, inconveniences and damages. Will be returning for additional work.

Ra
Review №33

Great Place! Very Professional! Thank You!!

Ki
Review №34

Very professional, affordable and timely. Thanks a lotKim

Am
Review №35

I’ve never actually been to a proper mechanic before, but I will definitely be coming back to Cole’s. Everyone was super friendly, really looked into what was going on with the weird noises I was hearing, and had me fixed and ready to go in less than an hour. Their prices are super affordable, and I can’t recommend this place enough. This is the best place to find fast, affordable, and reliable service. Thank you for everything 😊

Ma
Review №36

Steve is very kind and took care of me as a walk in in a timely manner! Recommend his business for sure!

Yv
Review №37

Under new managementThe previous owners wereAwesome... loved keeping my car serviced every 3 months with Mr. Coles expertise!

Wi
Review №38

They have been taking care if my car for a few years now . ALWAYS quality work at a fair price .

Kw
Review №39

Steve took great care of me, I recommended Coles garage for all your automotive needs!

Cy
Review №40

Pushy and pricey. New ownership has dim view of female customers. Thinks we know nothing about cars.

St
Review №41

Very professional, great service!

Sa
Review №42

Very nice and honest people

Te
Review №43

I am new to the area & my car broke down. The tow truck driver took it to the place closest to where I live, which is Coles. I am so happy & feel SO blessed that my car was taken there! These are honest people with an integrity that you dont often find these days! They do quality work at (extremely) fair prices! If my car ever needs service again, even if I live far away, Coles is my auto shop for life!

HG
Review №44

Very reasonable and wonderful service!!!

Ch
Review №45

Top job as always

Re
Review №46

In by 8:30am our before 5pm. Had a tail light issue my other mechanic couldn’t figure out.Great service, did a free inspection and found a terrible error that saved me hundreds! Very personable customer service.

Er
Review №47

They are the best in the world!!!

Ja
Review №48

Coles auto shop was highly recommended to me by Richards Transmission. I had to have my wifes 2009 Nissan Altima towed in yesterday and I am so impressed with the professionalism of this shop. They found out the problem was a recalled Nissan part and helped my wife coordinate with the dealer. I was shocked at how prompt and helpful the service was especially since we have had very bad weather and all shops are obviously very busy. I will continue to use them for my car service and will happily recommend them to others.

p
Review №49

I like that fact that Dave made sure my car was fixed. even doe it was a pain in the neck. With shutting off while I was driving it. Thanks so much to all the staff including the receptionist

Th
Review №50

I have had a couple of things done at the shop . A lot of people I know have their cars worked on, and go no where else . They do good work and I have been around here for 35 years they are still here That Saying Something!

ma
Review №51

Great courteous and prompt service with reasonable prices, and wonderful staff. Mechanic explained everything to me concerning my car in easy to understand terms (very helpful). I have had several cars, including referrals, serviced by this shop, and we were all very happy with the service. I have been a permanent customer since 2015.I would also like to add that Steve (owner) and Robert (mechanic) saved me around $3000 which made me very happy.

Co
Review №52

I love this garage. I use to be against the idea of ever taking my car into a shop for repairs and just had friends do the work for me but the people at Coles have restored my faith in auto repair shops. The water pump was replaced on my car a couple months ago and they also did a few minor things that I didnt even know needed done, for no extra charge. Unfortunately for me, the water pump that was installed was a faulty part and seized up on me while driving it the other day but I took it back into Coles garage and Mark looked at it and told me that he could replace the pump again, this time for free, because it was still covered under the warranty. He wanted to make sure that I was completely taken care of. And on top of all that, he even offered to give me a ride back to my apartment on the other side of town. I had a friend pick me up anyway, but the fact that Mark was willing to drive me home made me happy enough. I dont know of any other shops that would do something like that. These guys have been around long enough to know what they are doing. They are a family, and they treat their customers like family. And I would highly recommend them to anyone in need of some work on their vehicle.

yu
Review №53

Great work

Ka
Review №54

Happy with service

Ma
Review №55

I have come here twice now. They have done a courtesy inspection on my car in each instance, where they were able to point out possible problems later down the road, and help me as best they can. I will come back to Coles and I will recommend it highly to people I know. The issues they find outside of what you brought the car there for, they will let you know about, and let you make a decision on how to handle it.If you want to take your car somewhere to get almost everything on it fixed in one go, this is the place to go.

jo
Review №56

If you need a great mechanic you can trust coles is the best!

Je
Review №57

Great service. Honest mechanics and good prices

jo
Review №58

Best garage in the area. Owned and operated by a good and honest American that isnt there to rip you off. This shop is also a certified E-Check repair facility.

Th
Review №59

Only shop I will take my familys cars to. I can do a lot of work myself but if its something I cant do they are trust worthy and very nice.

So
Review №60

Here you will find trustworthy, honest, highly respected, and hardworking experts who are 5 steps above everyone else. Period.

Tr
Review №61

Great, honest car repair shop. They explain all work to make sure the customer is comfortable with the service!

Jo
Review №62

Amazing automotive shop!

Jo
Review №63

Trust, Quality, and Polite. My Grand parents, my parents, and my relatives are 3 generation of satisfied customers. No one likes it when their automobile breaks down, but Coles has the bedside manner you wish your doctor had.

Er
Review №64

Nice place and honest not the cheapest but quality work and very honest

Er
Review №65

Didnt mean to reveiw these guys but they looked at my car for 100 so heres some stars

Mi
Review №66

They dont seem to want to fix late model Audis, but will refer you to a place who can help.

Li
Review №67

Car broke down had it towed to Waikem which is where ive had multi services before. Coils needed replace and after fixing one. Mechanics told me i needed to buy another car...they sent out salesman to talk with me and salesman offered me $300 for my vehicle.. i test drove a newer vehicle and decided to wait for 24 hours to decide... I wanted a second opinion so i had my car towed (as not drivable) to COLES garage. And less than $300 had another coil replace.. that mechanic told me engine and car was in great shape. And i am on the road again without any problem!!!This is where I will continue to take my vehicle now!!!I appreciate their honesty...

An
Review №68

I have lived in Akron for over 6 years now and have had my fair share of vehicular issues. My first experience was at a well known auto center that was recommended by the towing company but sadly it wasnt what their reviews came out to be. My next experience with vehicular difficulties eventually led me to Coles Garage. That was 5 years ago and I still am going there today, 2 vehicles later. The well known stereotype of mechanics/shops are to up the price for those unknowing of what is really going on but I can assure you that Coles does not fit this stereotype. Each worker there that has worked with me has personally gone out of their way to make sure I knew EXACTLY what they were doing and WHY they were doing it. They told me what was necessary and what was just optional for the time being. In my most recent experience, and as to why I am now writing a review, I had an incident with a flat tire. I took it to Coles and they fixed it right up. Sadly, the next day there was a lot of air missing again so I contacted them to alert that they may have missed a spot and without any hesitation they said to come right on in at my own convenience to get it taken care of, free of charge. They had even gone as far to say I could have it towed and would comp the cost. These guys are top notch and I have recommended them for years and will continue doing so for my time in Akron. And best of all, the receptionist is a sweet woman who genuinely cares about your troubles, not just trying to schedule you in. If I could give them 6 stars, I would.

Da
Review №69

Fixed it right.. good people

Bi
Review №70

Last fall I saw a no rust grand am on a car lot for 1000.00. Not a guy to judge a book by its cover. I went to coles for their bumper to bumpercar inspection service. The 70 .00 I spent save me over 1000. Car looked sharp, drove well, but after coles dug deep, car needed complete brakes down to calipers and wheel cylinders including new rotors. Hidden codes in its computer. Likely would fail e check. Too much to replace even with myself buying the parts. As I parked the car back on the dealers lot, the car quit running. Buying another car this week and Coles will do the inspection.

Je
Review №71

Did a bc exceptional job, will return and recommend

Mi
Review №72

Usually work on my own vehicles but when something is out of my abilities it goes to Coles. Their hourly labor rate is very fair. Some people complain that they are expensive, part of the reason for that is they refuse to install cheap parts. They will only install OEM parts or other top quality branded parts, this adds to the cost of a repair a good bit but they stand behind their work so they cant be installing junk parts. They also wont do a halfass repair just to get a job. If you want someone to band aid your car or just throw on brakes this isnt your place. If you want to be treated well and have your vehicle fixed properly this is the place to go.

Mc
Review №73

If you havent yet, take your car to them

Ro
Review №74

Honest fair family oriented

Io
Review №75

Cool guys, fair prices, recommend

Ju
Review №76

Always top quality work!

J
Review №77

Professionalism

Gl
Review №78

Honest and fair friendly staff and owner

To
Review №79

My job morning stating place

Tr
Review №80

Very trustworthy!

Fe
Review №81

Fixed my car.

Jo
Review №82

Very professional

jo
Review №83

Kind staff

Ka
Review №84

The BEST in Akron !!!!!

Re
Review №85

Laughing bern there...

Information
15 Photos
85 Comments
4.7 Rating
  • Address:876 S Arlington St, Akron, OH 44306, United States
  • Site:http://colesgarageinc.com/
  • Phone:+1 330-724-2121
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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