La
Lakes Heating & Air Conditioning
2476 N Turkeyfoot Rd, Akron, OH 44319, United States
Comments
Pr
Review №1

My AC didnt work and needed to be replaced. I called them last week and got a good quote and by Monday, two strange men showed up with an offering of a new Box of Wind. Now I have blessed cool air! Thank you!

Ki
Review №2

Love this family owned company. They take great care, offer real advice to keep heating and air running efficiently, fair pricing and great service from booking appointments to the techs that come to service your unit. Have used them for a long time and never been disappointed with the friendly service I receive. I recommend them highly and have always given them to friends, family and neighbors as the best to use. Thanks Lakes Heating & Air Conditioning! **********

Ja
Review №3

The service from Lake Heating and Air Conditioning is excellent. They are all very responsive and professional. John and Ryan are knowledgeable, as well as friendly and kind, and are very good at what they do. I would recommend this company to all, including my family and friends.

Ni
Review №4

The tech was arrived earlier than expected.he called to let us know ; he was on his way. which was appreciated. He was kind,professional and even wore covers over his shoes before walking on my carpet. I highly recommend this company!

Mi
Review №5

Best service, honest, fair prices! I called Lakes because of their reputation in the community, and I was not disappointed. My furnace went out during a cold snap of subzero temperatures, and Lakes got a new furnace in my home the very next day for a fair price. They could’ve charged me anything, but they did not take a vantage of my situation. Everyone conducted himself or herself like a complete professional. Everyone wore masks, and everyone was polite.

Du
Review №6

I sincerely appreciate the professionalism and courtesy that was extended to us by Brian from Lakes Heating and Cooling! There was a missed part that had been shipped and then a misunderstanding that led to a big problem - but Brian stepped in and owned the problem and apologized and then bent over backwards to correct the situation and our family is so thankful for his handling of it all and providing a workable solution!

Gi
Review №7

I am new to the area and shortly after moving into our new home, we learned the zone heating was not working. I received a couple of quotes. Lakes Heating was thorough and quoted us only for work that was required to repair the issue -- 75% less than another quote! The work was done scheduled and completed quickly -- all working great. I recommend Lakes whole-heartedly.

DA
Review №8

Great company - service techs always wear their masks. Great prices for the service.

Ch
Review №9

Have used them for several years and every experience has been great. They are reasonably priced, friendly, responsive, and accurate. There is never any pressure to buy products or other services. I highly recommend this company.

Je
Review №10

Lakes Heating originally installed my HVAC system in 1992 when the house was built. I replaced the AC once and until now have had the same furnace for 28 years! Although it was still working i decided to get a new furnace. I got three quotes and Lakes was the least expensive by over $3000. The crew was friendly, helpful, respectful and did what i think is an awesome job. They even reused 2 of the zone controllers to save me money, saying, when they break spend the money then. I couldnt have been more pleased. with every aspect of my experience with Lakes Heating.

Br
Review №11

I got a very quick appointment. Ryan arrived on time. He called to give me his ETA. He was very knowledgeable and had my A/C back up and running in minutes. Lakes is an honest company and everyone is very friendly. I will never use anyone else for my HVAC needs.

Ga
Review №12

Lakes installed a heat pump for us in November 2019. The heat works great, but when we turn up the AC in June...Wow so nice! It keeps our home comfortable all yr round. Thanks Lakes.

J.
Review №13

Excellent service and knowledge shown by all of the techs that have serviced us during the past 13 years. I would unequivocally recommend them.J. E. Diamond

Ti
Review №14

Great service so far!

sa
Review №15

I called Lakes Heating and Air Conditioning due to furnace not working. Within just a couple hours, a technician (Ryan) was at my house. He diagnosed the problem quickly and knew what part was needed. He didnt have the part on his truck, so he had to drive to a local supplier to get it. He wasnt gone long at all, and shortly thereafter, I was back in business! The price was fair and the service was GREAT! Highly recommend!!!

Sc
Review №16

Call the Lakes team; you will be very glad you did! Everyone I dealt with was professional in every aspect. They performed a major overhaul of our furnace at a significantly lower cost than a competitor quoted. In a service business that knows you have sought their help in a difficult situation, Lakes is ethical, honest, fair and friendly. Chris (in the office) and Eric and Tom (in the field) were the best! You earned a devoted customer for life!

ja
Review №17

Always on time with friendly and professional service. Their service contract is a great deal. I would use no other company!

AR
Review №18

We had to call them for a repair because they installed our heated floors and the company we usually use said they didn’t want to mess with the system because it wasn’t installed to code. We told Lake the exact parts we needed and they still charged us for a service call on top of the repairs. When we bought the house, we also found Lake had installed a furnace incorrectly causing water to flow out into the water pan.

Sa
Review №19

Lakes Heating & Air Conditioning is great! From the initial visit, through install and follow-up after completion, we were treated with respect and professionalism. Very considerate while in my home, answered all my questions and we are very pleased with our new AC unit.

Ja
Review №20

Very efficient, replaced my humidifier solenoid while he was here. Took very little time. Now Im ready for the next season.

Do
Review №21

I have used Lakes Heating & A/C for the past few years now for our GEO Thermal unit. The guys are always very sharp with their knowledge of the system and quick to share solid recommendations for things to consider in the future to maximize the most efficiency. Highly recommend calling Lakes!

Ja
Review №22

The best ever! Could have tried to rip us off like a few others we called. One said we needed a whole new unit, was not that old. Lakes came out fixed issue, very fair, honest, quick response, has evening and weekend phone operators...Friendly service and coupons can be used.

Ca
Review №23

I have been using Lakes for a few years and the service is exemplary !!!!! I ask for Eric each time as I believe he is very efficient, skilled and thorough in every aspect of my service . I will continue to use them and the price is right !!!! Highly recommended !!!!!

Ri
Review №24

We currently run a property management company and have been using Lakes Heating & Air Conditioning over fours years now. They are an honest company with fair pricing and excellent at communication. Would highly recommend!!

T
Review №25

Prompt service at 5am when we lost heat, tech called back quickly. Repair was timely, tech did a diagnostic too. Good company, weve been using them for years.

Li
Review №26

Excellent customer service! Prompt, efficient, professional & reliable. Highly recommend!

Ch
Review №27

Took care of my furnace the same day for a fair price. Very helpful and upfront. Highly recommend!

Ro
Review №28

Technician is always very knowledgeable & friendly. Leaves the place clean. The office is friendly & accommodating when answering the phone.

Je
Review №29

I met with multiple companies before choosing Lakes. Lakes had the best product for the best price, did a great job installing too. I now recommend them!

Ma
Review №30

I love my new furnace! The guys said it would be installed in 4 hours and in 4 hours they were driving out of here! They cleaned up, I could not have asked for better service. Thank you!

Ca
Review №31

I love Lakes Heating & Air Conditioning! Ive been a customer for many years and have been totally satisfied with their work and their employees! Their service is over and beyond what you would expect! I definitely recommend them for any of your HVAC needs!

La
Review №32

Thank you so much for coming to our rescue and getting our heat turned on quickly! I appreciate the knowledgeable staff and how they educated me about checking for problems in the future. I appreciate the help!

Jo
Review №33

They are very knowledgeable and trustworthy. They also do their very best to get to you ASAP, even when theyre busy. Theyre reasonable and dont try to sell you stuff that you dont need.

Ka
Review №34

I attempted to contact the office twice. Once through an online inquiry and then through their answering service. After not hearing back, I called again and scheduled a day and time a technician to give us an estimation of the cost to repair our AC. The person who was sent could only quote for a new AC. A new AC was not mentioned or discussed on the previous phone call. I’m sure their work is good judging by the other reviews but this poor customer service experience has resulted in me looking to other companies.

Mi
Review №35

We have Lakes Heating & Cooling service our system twice a year and installed a heater in our garage. Professional, organized, friendly, and good customer service!

Er
Review №36

I cannot say enough good things about Brian Cuthbert and his team at Lakes Heating and Air Conditioning, Inc. They took great care of us. They are responsive, knowledgeable, and honest. If you ever need somebody to take a look at your furnace or AC, call Brian - you will not be disappointed.

Jo
Review №37

Great service reasonable cost

la
Review №38

My experience was terrible. Air conditioner was blowing warm air. Through a friend, he recood this company. Technician came out...did a quick look...said the compressor was out....and needed new unit. Charged me $70 and said a salesman would call me. It took the salesman two days to call me in this 90 degree heat! Got estimates from $2500 to $3200 for replacement.I found out from a friend that the unit just might need a capacitor as compressors rarely go out. I removed the capacitor myself as I found it is like changing a light bulb. I went to an appliance parts store and got a replacement capacitor for $25 and did the very simple install....and the unit works fine.The technician should have known this and lied about the compressor being bad to get me to buy a whole new unit. Truly a company with no integrity. I wonder how many people they have ripped off by lying about just replacing a cheap capacitor and talking them into a new unit for thousands instead of a hundred dollar repair. Disgusting.

Tr
Review №39

Lake is the best HVAC company that I have ever been serviced by.

Ow
Review №40

Look the job and then wouldnt answer my inquiry on pricing

Br
Review №41

Three calls and each time the techs failed to do what I paid them to do. DIAGNOSE THE CONCERN. Three service visits = no fix. Manager refused to refund. I still dont have A/C or a diagnosis. What did I pay for?

Vi
Review №42

Lakes Heating & Air Conditioning always takes such good care of us when we have any heating or cooling issues. They strive to get us a repairman as quickly as possible and they take care of the problem with one visit.

Da
Review №43

Great ppl.

Jo
Review №44

The maintenance program with Lakes Heating & Air Conditioning is hands down the best. It takes away the concern of anything that may be wrong with my HVAC and is handled BEFORE there is an issue.Piece of Mind!!

Ca
Review №45

Fantastic customer service. Starting with the first phone call to every different technician I have had over for both my hearing and cooling needs. Would highly recommend you give them a try. You wont regret it.

Ro
Review №46

My furnace went out one day last week. I called Lakes on the recommendation of a few friends. They came out by 10am that same day. The young man that was there to fix my furnace also ran a few tests due to the age of the unit. I am certain that because he ran those tests I am still alive! I had carbon monoxide not venting properly and ended up needing a new furnace. The sales person came out within an hour and I was able to get a new furnace installed the next day. The workers worked the entire day with no breaks, cleaned up the area and were very polite. I had a very good experience with this company and will refer to them from now on. I now have peace of mind that I am no longer being poisoned by my faulty furnace. Also the 18 months same as cash made it so I could afford this unit at this time.

Re
Review №47

Persistence paid off when problems cause was finally identified,and resolved.

Be
Review №48

Great professional service done in every respect.

Je
Review №49

Got new AC for the house.Very Professional.Was On time when they said that they would be here.The service tech’s very nice .Great cleaning up after work.What a great company.

Ja
Review №50

They had the best price around for getting a bypass humidifier installed, however they also anchored a drain pipe to the floor completely crooked and left the cement dust there. Youd think they would clean up after themselves.

Da
Review №51

I just bought a house they have been here 3 times for different repairs.also I bought the air scrubber and was very sceptical at first.but bought it anyways.at first I didnt like the ozone smell but they came out and have me a different bulb that doesnt have the smell and its the best investment Ive made so far in my house!I have bad allergies and woke up every morning and through the day with bad sneeze attacks that last for minutes at a time.since I got the scrubber I havent had anny more allergic attacks.i highly recommend it if you have allergies.

Cy
Review №52

Great response time! Friendly knowledgeable staff!

Ti
Review №53

15 year customer .Honest professionals

Ma
Review №54

Service people are knowledgeable and helpful. Their service plan is a great value.

Ru
Review №55

Our heat went out during the night last night. It was 20 degrees outside and we have a young baby in the house. We called at 130 AM and someone came to our house and the problem was fixed by 330 AM. Very thankful!

Jo
Review №56

Bar-none the best Heating/AC company I have ever dealt with. They are always trying to please me. I recommend them to everyone!

Do
Review №57

Excellent service! Fast always available and on time.

Ma
Review №58

I was very happy with the job Lakes Heating and Cooling did, very professional, they put in a new furnace, everything looks great and they cleaned up perfectly. Great price, great job!!

Je
Review №59

Very rude and disrespectful. Very unprofessional!

La
Review №60

These Heating and AC people are the best in the area!

Jo
Review №61

Very fast service and our technician was Red. He was very friendly and knowledgable! Awesome service fair price would recommend to everyone and Red was great!

Da
Review №62

Julie n jenn are awesome.

Me
Review №63

Lakes is awesome!! Great people.

na
Review №64

Argued with this place the whole time about putting a non programmable thermostat in my house and they kept lying telling me that you cant do that well they are liers these guys are the worst...

Jo
Review №65

Hands down, the best service ever. Can I just say Professionals!!

Co
Review №66

Great experience working with Lakes

Information
66 Comments
4.6 Rating
  • Address:2476 N Turkeyfoot Rd, Akron, OH 44319, United States
  • Site:http://lakesheatingandair.com/
  • Phone:+1 330-644-7811
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Offerings
  • Repair services:Yes
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