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Hybrid Heating and Cooling
1509 Massillon Rd, Akron, OH 44306, United States
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Hybrid Heating and Cooling

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J
Review №1

Our air conditioner stopped working on a 90 degree summer day. Our house was 78 degrees. I called Hybrid and they were able to get someone out the next day to look at it. Within 24 hours, Trevor stopped out to take a look at our AC unit. Trevor was wonderful! He was very professional, efficient, and thorough. He clearly explained the issue to us and checked our freon. Their pricing is very reasonable and they truly work to resolve the issue! I would highly recommend Hybrid to my friends and family!

Je
Review №2

Great service, professional and personable technicians, great value. Highly recommend!

Al
Review №3

We just moved into our new home and had some HVAC issues. Hybrid was responsive and efficient. The price was fair and the feedback they gave us on our new furnace and a/c systems was very helpful.

Ph
Review №4

I had an issue with my air conditioning unit and there were a few things going on with it but it definitely was not working and I had no idea what the issue could have been. I send a message to this business online and very fast I got a call back from an employee named Steve.This guy really set the bar for what customer service should be and when a business could gain money from someone that had no idea about air conditioning units and service calls as I am a new homeowner this guy did not take advantage of that.He really helped me get an idea as to what the issues could be and what I could do to take care of them before they would have to come out and take a look at it. If I could give this business 10 Stars I would I want to say thank you Steve very much and if his boss reads this give this guy a raise he deserves it because anytime I ever think Heating and Cooling now or have any issues with my systems you can bet my first phone call is going to be hybrid. Thank you so much Steve I appreciate you!

He
Review №5

I’ve always been able to rely on Hybrid. Even on the weekends or evenings, they have someone who can help. Prices are fair, repairs are quick and people are friendly. What more could you ask for. 👍🏻 from me!

Di
Review №6

We called them in the afternoon on May 21st. after another company that we had an appointment with cancelled on us. Marcus arrived at the time he had stated and diagnosed the problem with our a/c and had it fixed in 24 minutes. He answered all of our questions and was professional. Thanks very much for the great service and for helping us to salvage what was left of our wedding anniversary!

Na
Review №7

Fast friendly service. Our hot water tank broke over Memorial weekend and we called Hybrid Tuesday morning and they replaced the tank for us before the end of the day. Great efficient service highly recommend them.

Mi
Review №8

Quick response and extremely professional! The service tech Trevor was knowledgeable, professional and had my A/C up and running within minutes. Highly recommend Hybrid Heating and Cooling for all your HVAC needs!

Mi
Review №9

Love this company, incredibly honest, knowledgeable and personable. My Hybrid rep calls me pre-maintenance meeting to talk about any enhancements, or make sure I’ve bought my filters etc...great people. I won’t go anywhere else.

Ty
Review №10

They conducted yearly AC check. Steve one of the technicians took time to instruct me on how to balance the cooling throughout my home. Much appreciated! Great job!

La
Review №11

Hybrid Heating always does a great job. Very trustworthy!Steve is an excellent technician for them.

Ja
Review №12

Came out within 2 hours of my call for a pool heater. Diagnosed the problem and worked to get the entire job covered under warranty. All completed in less than 5 hours. Stephen was great to work with and really owned the problem.

li
Review №13

I have had a wonderful experience for years with Steve.He always knows what needs fixed very knowledgeable. I have used other places not half as satisfied

Ke
Review №14

Knowledgeable and friendly. Great experience!

Fr
Review №15

Decided to bite the bullet and replace my 20 year old AC and furnace before it broke down again. Got multiple bids and Hybrid came in at a very reasonable price for the models and high efficiency that I wanted. Brian gave me bids quickly and everything was ordered and installed within a week. Dan and Shane did a great job with the install. My home is much more comfortable all day, more consistent temperatures throughout the day, and no more hot spots upstairs. Would definitely recommend Hybrid Heating and Cooling.

El
Review №16

We had to replace our furnace and air conditioner. We called Hybrid on the recommendation of a family member. One of the owners came to our home and suggested what would work best for us. He was extremely knowledgeable and explained everything so we had no trouble understanding the details. And the price was very reasonable. The 2 gentlemen who installed both were courteous and professional and the whole job was completed in 1 day. I would highly recommend Hybrid Heating and Cooling. Our experience was absolutely great!

Je
Review №17

Steve Largent was very thorough, professional and polite. Very happy with the service.

Ja
Review №18

They were very quick and attentive to my problem, fixed quickly by professionals.

M
Review №19

Great customer service any day of the week. I have an older Boiler and they are my go to company.

li
Review №20

Called at 8, service man was here in 20 minutes. He fixed my central air within the hour. I am very happy. My home is nice and cool, and the price was very reasonable. He was professional, knowledgeable, and I highly recommend this company.

Ju
Review №21

Wonderful service, professional and knowledgeable service technicians. Reasonable pricing. They had my air conditioner fixed quickly!

Pj
Review №22

Choosing to team with Hybrid turned out to be one of the best decisions we’ve made as a company. They treated my customer as their own and left a spotless work area. Markus was very professional and knowledgeable. Thank you, Hybrid!

Do
Review №23

Very professional and quick from time of order to install date. The service men were nice and did there jobs well also.

Ca
Review №24

The technician Markus was very knowledgeable and hardworking! He didnt leave until he had a solution to each problem I was having with my heating system. Really great service.

Jo
Review №25

Steve has come out for the past 7 years to maintain our heating and cooling system. He has been friendly and professional. He knowledgeable with any questions. The price is affordable. I would recommend anyone with their services.

Mi
Review №26

Great experience!!

Ti
Review №27

Great and friendly company. Always courteous and efficient with their work. Keep your furnace and air conditioner up to date with their yearly inspection. Steve and Shane do great work.

Ty
Review №28

Hybrid put in my furnace and AC and has been servicing those same systems for about 10 years now. I have had nothing but very good service from them. They are prompt and very professional. The price is good too. Not the cheapest but you get what you pay for.

Am
Review №29

Trevor and Dan came out today to install an Aprilaire humidifier. They arrived on time and were very professional. They even listened to my complaint about the filter placement. They suggested a side opening for easier removal. I agreed and they were able to do it today.Both guys were very friendly and explained how to use the humidifier. They cleaned up their work space and where gone in two hours.I highly recommend Hybrid Heating and Cooling, I will be calling them again.

Br
Review №30

Always a great experience! They are very knowledgeable and have great customer service. Would highly recommend!

Da
Review №31

Great company with incredible customer service. Our heat went out on the coldest day of the year and they had us up and running inside a couple hours. I would highly recommend Hybrid Heating and Cooling.5 Star++

Ty
Review №32

Hybrid Heating & Cooling is the only company I’d trust with my HVAC needs. Steve has been coming to our house for years as part of the annual service plan. They are the best!

dr
Review №33

I had an additional problem after hybrid first visited my home. The Service Manager Trevor came over right away when I called and fixed the problem free of charge. Would highly recommend.

Sh
Review №34

Steve was here when he said hed be and was very knowledgeable and friendly. Very reasonable also.We will definitely use Hybrid from now on.

Lu
Review №35

Steve, the technician, is always on time! He is friendly and knowledgeable. I recommend this company with NO RESERVATION!!

Tr
Review №36

Just had Hybrid replace our furnace and air conditioning unit. Great customer service. Everyone was friendly and professional from beginning to end. We love our new unit, we have never been this comfortable in our house. I would recommend Hybrid to anyone who is looking for help with their heating or cooling issues.

Pa
Review №37

Keeping the antiques running, that I cant afford to replace. Great service!

Ro
Review №38

I called and Hybrid came within the hour! The service man was nice and honest! Hybrid helped me out a while ago with another issue and did not take advantage of me because Im a woman. Much appreciated! I will always call you guys!

Ja
Review №39

Great service. Steve was very knowledgeable and friendly. Highly recommend.

Ke
Review №40

These guys are amazing. Steve is as friendly as you can get. They never ever gouge you and are always there when they say. Weve been using them since we moved here to wonderful Ohio and the previous owners of our home used them for more than a decade. What more do I need to say? :) They are a no-brainer if your AC is broken and youre sweating your butt off. :)

Ro
Review №41

Great company! Highly recommend. Came right out and fixed the AC in my office for a great price. Very professional and courteous workers. Thank you!

Co
Review №42

Technician worked around my work schedule and was able to make a time work for me. Quick repair and friendly.

Ja
Review №43

WOW!Just finished my experience with Hybrid. After my AC went out yesterday, and being on and off the phone with every AC tech in this area, one stood far above the rest. The employees from reception to end result were excellent. Fast, knowledgeable, courteous, and above all empathetic to my situation. I will tell everyone I know, these guys are the ones to call, every time.

Ch
Review №44

I had hybrid replace my water heaters and they were fantastic! They show up on time, get the job done and do great work! I recommend them to anyone that needs work done of their furnance or water heaters!!!UPDATE - 7/22/20I had Hybrid out again, this time to replace my central air. Again, this company is top notch, arrived on top, were very professional, explained everything in detail and did amazing work. Thanks again!Chris Waters

Ia
Review №45

Called Trevor for an emergency repair. From phone call to my AC unit being fixed was a total of 2 hours. I highly recommend Hybrid.

Mi
Review №46

What a great experience showed up fast did the job very well and efficient very happy with the service I would have them anytime work on my furnace and AC unit thank you Steve you did a great job thank you for getting them in quick

Be
Review №47

Great experience. Showed up when they said they would and fixed my a/c. Honest and fair!

Ro
Review №48

Fast and experienced service. Highly recommend.

Ji
Review №49

Always on time, very professional and reasonably priced. They’ve taken care of our furnace and A/C for years!!

Jo
Review №50

Fast same day service. I had a simple fix due to overheating that the tech quickly identified and had heat back on with in a couple minutes.

Cr
Review №51

Great company. Always show up on time and stand behind their work.

No
Review №52

Dan came out today, on short notice, to refill our freon. 2 years in a row, Blind & Sons claimed we didnt have freon. Last year Blind & Sons claimed no leak after testing and refill. Put locks on because they said they claimed someone was huffing our freon. Now same problem this year, and Blind & Sons wanted to charge more than 2x than last year (not counting the actual cost to repair component that is leaking)?!Hybrid came out, and tested and refilled FOR LOWER THAN LAST YEARS COST! Dan was thorough, professional, and friendly. Thank you Dan, Hybrid now has new permanent customers in us. My wife and I would HIGHLY RECOMMEND them to anyone who needs a quality HVAC company.

St
Review №53

Fantastic professional service as always. These are always my goto for HVAC.

da
Review №54

Requested Service Call - company scheduled appointment timely, tech arrived on time; friendly, efficient, he explained what he was doing and was neat, no fuse, ………… Well done!

Na
Review №55

Quick service. Friendly technician

Ry
Review №56

Hybrid is great! Great service, professional and fair prices! I would never go anywhere else!

Ro
Review №57

Would NOT recommend Hybrid unless it’s an emergency and you’re willing to pay top dollar.Called because my heat pump was encased in ice. The contractors themselves are very cordial, professional, and great guys. The bill, however, was exorbitant and unnecessary. The contractors spent the majority of the time on with tech support, multiple hours of muzak for which I was charged. It is not the customer’s responsibility to pay for their learning curve. As professionals in heating and cooling, I’d expect them to be able to troubleshoot initially without the aid of tech support. In speaking with several other heating and cooling professionals on my own, without even seeing the unit, they each correctly diagnosed the issue.Hybrid replaced a part, but the issue was not corrected, so they had to come back out for yet another service call and more hours on the phone with tech support. They did their best to come back out in a timely manner, but got called away on other service calls. They did not let me know until 4pm that they would not be able to come after initially scheduling a morning slot. I was undercharged initially and they called back days later to request corrected payment, which I complied with even though it was their mistake!Charged ~$850, only $250 of which was parts. Taking all that into consideration, the manager would not even offer a small discount on the service time. A simple olive branch of 15% or 20% off the service time would have sufficed. He offered a lengthy set of excuses, even indicating that they knew tech support would take hours and that I’d be billed for it. They knew this and didn’t mention it to me. If you don’t know the machinery, say that! They get an F on customer satisfaction!!!

Ky
Review №58

Called because I had an evident leak in an ac unit (had it filled a year prior and it was blowing hot again) so they came out to fix it. I find out after the fact that they just filled it back up without finding the leak, charged me for an overtime call that I had no knowledge of, and here I am a month later and its back to blowing hot after paying them $400. Called and was met with a bunch of excuses and no solutions. Would not recommend.

Be
Review №59

Called after hrs bc my furnace stopped working and we have a 3 mnth old so had to have heat. Guy came out on o.t. hrs and was here for 30 mins to tell me i needed a new circuit board. 120 bucks for that 30 mins and if i wanted it fixed right then and there it would be another 75 bucks to open the shop up and get the circuit board on top of the 120 and the 380 for the board. I opted to wait for morning and have them fix it then on regular time. They came first thing in the morning and fixed my furnace in bout an hr. Guys were both super nice and professional. I would recommend trying to call a couple other places if you have an emergency after hrs first unless your pockets are deep. Other than the pricey service they were very fast and courteous. I know its just business but they could def do without the 75 buck open the shop up to get a part fee. My total after opting to have it done the next day was 503 bucks. I would highly recommend these guys on regular business hrs bc they are knowledgable and courteous, just wouldnt recommend if u have an emergency after hrs.

Da
Review №60

Always efficient, great and friendly service!

Ja
Review №61

Hybrid has done duct replacement and heater repair work for me. Nothing other companies cant do. However, the service is great and prices are fair. They arrive when they say will, they are courteous and explain what is going on and answer my annoying 100 questions.Brian the owner returns every call and all his people are very professional. They are on my short list of go to guys. Thanks Brian!

Ju
Review №62

Very prompt and professional

ma
Review №63

Went above and beyond to get our central air working again. Definitely recommended

Li
Review №64

Want to thank you for your prompt service yesterday for our resisdentail furnace service call. Steve, the tech, was very imformative and completed the job 100%. I have a huge competitive company of yours at our facility for Holiday Parties and can truly say that I would never use them. I want to thank Bryan and Nick for the past and future service they provided for not only residential but commerical as well.Lisa

Ra
Review №65

Good guys here,,, their technician Marcus was here in 3 hours,,very friendly,,,he knew the problem in a few minutes...After adding 2 pounds of freon it was fixed..I will use them again if something else goes wrong with my heat/cooling system....

Ki
Review №66

Did the job well.

Ma
Review №67

Steve was prompt, professional and very knowledgable about the heating industry! I would highly recommend Steve and Hybrid Heating and Cooling!

Na
Review №68

Prompt, professional, and Marcus got the job done

Information
19 Photos
68 Comments
4.8 Rating
  • Address:1509 Massillon Rd, Akron, OH 44306, United States
  • Site:http://hybridoh.com/
  • Phone:+1 330-798-0011
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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