Contractors and customers beware! We were providing all construction services for Knight on numerous projects using approximately 80-100 of our subcontractors. We were treated like slaves while being consistently cussed and yelled at daily ordering us to meet unrealistic deadlines in order for Knight salesmen to get bonuses. Knight is run by two young and inexperienced individuals and their staff doesn’t respect them. Knight put elderly reside in harms way on a project in Webster, Tx by violating city and county regulations as they allowed residents to move in prior to “CO.” At least on resident was taken away by ambulance. Knight has not paid us four our services.
Ive been trying to get our cleaning issues resolved since December 22nd 2018. However our office has been dirty and not cleaned properly for the past 10 months. I reached out to Martha Monroy, See her reply below:Tara,It was a pleasure speaking to you today. Per our conversation we will work with the cleaning crew and make sure your building is taken care of. We will also have the supervisor stop by to inspect after the crew is done. I will follow up with you on Monday to see how everything looks. Hope you have an amazing rest of the day!Thank you,Martha Monroy | Internal Client RelationsNothing has changed, and I never got a call/reply from anyone regarding my many concerns. So I reached out again on January 16th 2019. See message below... And still have not had our concerns resolved or addressed. I had another company come and bid our building and he thought we were looking for initial service because it looked as thought it had never been cleaned. At this point I would never refer them to anyone and cant imagine anyone else using them and being satisfied with the results.Hi Martha,It doesn’t appear anything has been done to resolve our problem. Our building is not being cleaned as it should. And I haven’t heard anything back as to how this will be resolved. If a supervisor has come to look at our building and feels it is being sufficiently cleaned then we may have to consider another company. Please see attached photo’s, there is more, floors still have stains on them, carpets dirty, kitchen counters still have crumbs from Friday.
Denise Wallenhurst with Knight Janitorial Services was outstanding in helping me get cleaning service to one of our buildings in a very, quick and timely manner. I really appreciate all that she did to make this happen at the last minute. Will definitely continue to use Knight Janitorial, and hopefully, Denise will be our representative on future contracts.
Knight Janitorial has been a great fit for my company, always have taken my needs to heart and worked around our schedule to make things work. Dennis Wallenhurst has been absolutely amazing. And Maria is a gem. I would recommend them to anyone. I’m fact I do recommend them to everyone
Very good at what they do but costly. Very costly
Knight Janitorial Services delivers a high quality service at a fair price. They are very responsive anytime our customers need something above scope completed right away. Theyve been a trusted vendor/partner with FBG Service Corporation for several years. Ive personally worked primarily with Victor Marin for two years and he is very professional and dependable. I work with hundreds of vendors per year but because of Victors dedication he and his team have made it to the top of my favorites list. As we grow our business and client base in their service area, we will be asking them to take on the additional accounts.
Knights Janitorial Services is a highly regarded cleaning company that provides great quality cleaning with great customer service. I manage an office building for an owner and I have been very pleased with their services and Denise Wallenhurst, the Sales Executive has been a pleasure to work with and any time I need anything she is quick to respond. Thank you Denise and your team for doing a great job!
Knight has the friendliest workers around! Victor Marin, our rep their is always so kind and so helpful 100% of the time!I highly recommend working with this company as an office cleaning crew. You will not be disappointed!
Have been using them for a few months now, and everything has gone very smoothly. I would highly recommend.
From the beginning our representative, Bret, has been polite, professional and accommodating to all of our requests. Any time we had an issue it he was determined to help us get to the bottom of it. When we told him that we were not impressed with an area being cleaned, a new crew was here within the week with great results. For a preschool that has children in and out every day of the week, our school looks great each morning when we come in. I anticipate we will be working with them for a long time.
We have had a wonderful experience with Knight Services! From the beginning, Brian Martin, onboarded our preschool to the multiple cleanings our school has had the past month plus. They are professional, friendly, accomadting and very proficient with their cleanings. We are so happy we made the switch to Knight Services and look forward to continuing our relationship with their company!! Thank you so much Brian for always being there when we need you!
We have recently begun using Knight Janitorial at both our Lewisville & Southlake Office locations. We are very impressed with the cleaning services they continue to provide. Brian has been a pleasure to work with, and is easy to get a hold of anytime we need to touch base. We would highly recommend Knight Janitorial to anyone looking for thorough cleaning services!
When seeking bids to clean our clinic at night, Monique at Knight Janitorial was one of the few people to respond. She gave me several options, all competitively priced. Her bid was not the lowest I received, but Monique left me feeling that we were dealing with a professional company, and not just some schlep with a dustpan. We are pleased with their service, and Monique is responsive to any special request we have. They are reliable, thorough and easy to work with.
What a great service, if your looking for a cleaning service i highly recommend them, Brian helped us keep our company clean, well recommended for anyone
Denise Wallenhurst is so sweet! She is a pleasure to work with! I definitely recommend this company.
Our account Manager Victor provides great customer service to us. I would recommend him and the cleaning service to anyone.
I use Knight Janitorial for two of my commercial properties and have referred them to several of my tenants. They are very professional and reliable. If I ever have a concern or emergency clean I call Denise Wallenhurst and she takes care of it immediately.
I had Monique come out to give me bid on my building. She was courteous, knowledgeable and prompt with all of the information that I requested. I look forward to receiving he bid.
Denise thoroughly took the time to listen to my janitorial concerns, and report resolutions to ensure amazing service. Thank you for taking the time out of your day to meet me with me at my location, and do a walk through to best suit my business needs.
Denise informed me of a wide array of services that would be greatly beneficial to my area of operation. She was friendly, professional and extremely personable. I will not hesitate to call for services! Thank you for taking the time to stop by.
After years of service the last 6 months the service has deteriorated. Each toilet has not been disinfected for weeks, called to get a meeting, never came out.
I really enjoyed the experience with Denise Wallenhurst, I will definitely be referring her to everyone I know!
We have only the best things to say about Knight Janitorial and their owners. We have had many cleaning crews over the years and they always start out good and then the issues present themselves quickly. Not in this case. The crews have been amazing and very thorough even with our pickiness of cleaning perfection. We appreciate how professional and organized this company is. We dont have to worry about the service we get from the owners to the cleaners. Its all done in a timely and professional manner. Thanks for your hard work and your fair prices too! Keep up the great work. Metroplex Gymnastics, Allen Texas.
Knight Janitorial has provided cleaning services for our church and child care center for nearly 10 years. In todays competitive market among service providers, we think a 10 year business relationship speaks volumes for this company. Our account manager, Monique Sineni, provides great customer care. She is diligent about communicating our needs to the crew who handles our facility and making sure everything meets our expectations. The crew does a fabulous job of attending to the details while being thorough and even going the extra mile to take care of the little things that can sometimes go unnoticed in such a large space.Its been our pleasure to work with this company. Id recommend Knight Janitorial to anyone who needs cleaning services.
During the time that we have been with Knight Janitorial we have had wonderful service; Taylor and Victor have been very responsive and understanding of our company needs and we truly appreciate it.
Monique is a gem. She is thorough, responsive and a pleasure to work with. The cleaning crew has done a great job and has made my life much easier. Thank you Knight Janitorial!
Knights Janitorial Services has been providing the Boys & Girls Clubs of Collin County with exceptional customer service and client support for almost a year. We have received nothing but prompt, professional and exceptional service from Ashley and all other staff. This company has the ability to provide many types of services from Janitorial, Restoration, Renovations & Floor Maintenance. We have had the chance to work with crews from each of these areas of the business. They have handled our routine cleanings, floods, minor and major repairs. Ashley, her team and each division of the company have always jumped in head first and handled our needs allowing us to keep focus on the Mission of the Boys & Girls Clubs. We look forward to working with Knights Janitorial Services, Inc, Ashley, her team and all divisions for some time to come. I highly recommend them to anyone looking for a cleaning company.
Very professional and willing to go the extra mile.
I would like to say the staff at Knight Janitorial are very professional. Keep up the great customer service!
Yall do a great job for my office and our rep, Ashley M. is AWESOME!!!
Great staff...
Good