Always a great experience with a friendly and professional staff. Appreciate the friendly appointment reminders and the options to bump up scheduled time if a cancellation occurs.
Dr. Freeman is very respectful and professional. He always answers my questions and takes his time to explain things. Staff is awesome too, I would highly recommend them.
Dr. Freeman is awesome! His staff is great and soo friendly. I always have a great experience when I come to his office!
Wonderful spot to go to! Very professional, clean and friendly! Will recommended 100%
Great experience very professional staff. I would highly recommend Family Dentistry
The staff were nice, fast, and efficient.They are very friendly as well.
I have been coming here for years and will continue. Friendly and courteous staff and Dr. Highly recommend for anyone looking for a family dentist in Yuma.
Awesome customer service. Dr. Freeman is so patient and always gives several treatment options for my needs. I really appreciate that he takes his time and never seems rushed. Definitely recommend!
Beware before signing any initial paperwork. According to the office, the paperwork states that if you need a copy of your X-rays or the original, even to have it electronically sent via email to another provider, there is a $50 x-ray usage equipment fee per person. Regardless if they were paid in full and covered by the insurance. So in our case a family of 6 would cost us $300. Some insurances such as ours will not pay for another full mouth panel for 36 months. Something to think about before committing yourself as a patient with this office.
Highly recommend Dr. Freeman and Family Dentistry. Theyre professional and continue to stay on top of my dental needs. It’s been a little while and each visit Dr. Freeman does an excellent job and explains everything in detail! He has great staff who are professional, kind, and friendly!
Our family has been very pleased with Dr. Freeman and his staff at Family Dentistry. Theyre on top of our dental needs, and each visit has been very pleasant. Dr. Freeman does an excellent job and takes time to explain every needed procedure. His staff is very professional and friendly.
Very professional and helpful. Will be coming back.
My visit was one great big comfortable experience. Without hesitation, I would recommend Family Dentistry and Orthodontics.Larry
Dr. Freeman and his staff are friendly and personable! He is kind and willing to explain things thoroughly. Having no insurance, Im thankful for the reduced cost. Their office is also beautiful and very clean. Thank you!
Dr. Freeman and his staff are friendly and profesional ! He is informative and willing to explain. Their office is also clean and beautiful. Thank you!
I’ve had a great experience in this office, very sweet and efficient hygienist and Dr Freeman examined me for a difficulty I was having, prescribed meds w/o charging me unlike Dr Carroll who glanced in my mouth and charged me $117. I have been delighted with this office and the regard I’ve been treated with.
Been a patient of Dr. Freemans for several years. Very patient, courteous and friendly staff. Dr. Freeman is the best dentist Ive seen in years. Would recommend this office to anyone and everyone for your dental and orthodontic care
Ashley did such an amazing job doing my teeth cleaning and was so patient!! Always receive such great service!!
Always a good visit thanks for the smile 😃
Best office ever my husband and I have been coming here for years he is the best!!!
Initially I went into this office just for an exam and consultation. I was surprised to find they have a very friendly and professional staff. Dr. Freeman is wonderful!!! They helped me with a payment plan that worked for me and explained everything step by step. From now on any dental work I have will be done here. 🤩
Friendly atmosphere and professional service. Very accommodating with my work schedule. I highly recommend this dentistry!
Excellent Service. Overall a great experience.
Been going here for 3 years I highly recommend
Havent been to the dentist in years. Was an excellent experience highly recommend
I have good experience with the dentist my son and come here for all our dental done
I have had nothing but bad dentist experiences in the past. However due to good reviews i went to Dr. Freeman. Very nice facility, polite and professional staff. I had a broken tooth taken out and they ensured the numbing was good, made sure i was as comfortable as possible. Dr. Freeman did a great job as it was a broken and decaying tooth and he managed to extract in one peice. Highly recommend this office to everyone. Escially if you have some anxiety of dentists from bad experiences.
At first my experience was fantastic I got two implants and life was great, During covid, the office closed for two months my implants were place in Feb 2020. I have two insurances and asked the office manager to please submit the pre-approval for my Crowns so that when I show up on August 5th I could just pay $300.00 and have both of my crowns. When I showed up to my appointment six months later which is the expected hold time for implants healing etc. The receptionist tells me I have a balance of $2400.00, During the 4 month I was in touch with the office manager asking to submit the paperwork. I did also prepay $4000.00, I asked her did my insurance not cover the crowns? She told me they have not submitted the pre-approval and I asked why if I specifically requested, because its embarrassing to show up at an appointment and not have the money to pay. Then she proceeded to tell me its because there are pending transaction. I called my insurance and there was nothing pending. I called her a liar. Just admit you didnt do your job, apologize and we were good but her pride too big to accept the facts. So she tells me we were closed for two months and I replied so you were open for 4 months you couldnt submit my pre authorization? I asked for a refund of the money I had prepaid I got $950.00 back. After a week I received a letter telling me that I cant complete my service there. I writing this review so people in the future know what they are getting it to. Dr. freeman was Awesome but his office manager and receptionist were liars and did not take any responsibility for their actions.So it took about 6 months for them to reply for this. Let me ask you owner which insurance was maxed out my Delta insurance or my second one Cigna? Because i can prove to you that my Cigna wasn’t maxed out Stop trying to clean it up.
The staff are amazing ❤️
Best service! Would definitely recommend!
Took my son in today to get his tooth extracted. Valerie was very friendly and professional at the front desk. Dr. Freeman and his dental assistant, Day explained things to me in a clear manner and told me the options.The procedure went fast and without any discomfort. Needless to say, my son was happy with that. Would highly recommend Dr. Freeman to any parent in search of a dentist for their child. My son felt very comfortable and taken care of.
I called to schedule an appointment for the pain I was having in my lower wisdom tooth and they were able to get me in the next morning. Dr. Alex Freeman evaluated my situation and referred me over to an oral surgeon down the road, as well as prescribed me antibiotics and pain relievers to help alleviate the pain that I have been in. I highly recommend this dental office. Their staff is professional and nice, and overall its just a relaxing environment to be in.
I have had the best experiences with Dr. Freeman’s office. He and the staff are amazing. My daughter loves going to the dentist. Highly recommend his office.
You will wait months for an appt. that’s ok that is normal. Then they will call you a day before and tell you they can’t honor your appt and you will have to wait 2 more months. Happened more then once. Office staff is not very kind either.
Great people and great services.
Dr. Alex Freeman and his office staff made my visit very comfortable. He was gentle and took his time explaining the treatment I needed. I would highly recommend Dr. Freeman to anyone needing a dentist :)
Very nice and clean dental office. Went there for dental work and got it done in a reasonable amount of time. Staff was all very professional and caring. The reason I gave 3 stars is because during my visits I had other concerns about my teeth but was lead to believe they were not an issue. until the next time I went when my co-pay was do again then the Dentist decided that my issue with my teeth needed to be taken care of then. Should of taken care of it in the beginning instead of waiting. I will no longer go to a dentist that does not take care of my teeth 100%. Work done was all wisdom teeth pulled and cavities filled. Also routine cleanings.
Courteous. Comforting service. Convenient scheduling, I didnt have to wait long for an appointment.
I am originally from CA and was visiting family in Yuma when one of my fillings fell out and I had the the most horrible tooth ache. Had trouble trying to find a dentist that would see me but Dr. Freeman was able to squeeze me in and was able to arrange everything with my insurance. The facility was very nice and clean, the the staff was more than helpful.
My experiences with Dr. Freeman have always been excellent. His staff are always professional and friendly and I have had the best dental care.
Exercised my tooth, now its got a great figure.
Love it