State Farm, Yuba City office is very professional and quick to respond. Handles claims and all other needs very quickly. The office staff in the Yuba City office (Henshaw) is exceptional!
I am currently working with agent Jake Livingood and he is beyond professional. He answered all my questions and gave me a phenomenal price on my event insurance. He has saved me over $300 dollars from what I was previously paying and as a small businesss thats huge! Thank you Jake!
The staff at Ryan Henshaw State Farm are always friendly and helpful. They have helped me whenever Ive had insurance questions or have needed assistance. Thank you!
Ashley is very knowledgeable and helpful! Her friendly service is well appreciated.
Hands down to Ryan Henshaw and his staff. Best insurance office in town for sure. Staff is always friendly and courteous and always just a text, call or email away.
Perla is Amazing!!!!She got us in and out quickly and even saved us on our car and home!!!
Ashley was very nice and helpful. Friendly and very knowledgeable. Thank you
Ashley Oseguera is amazing, she is super understanding and patient. She speaks Spanish which is a plus!
Ryan is such a helpful agent. He is easy to reach and always willing to answer questions. He has his clients best interest at heart and will help to guide them to make the best decisions for their individual needs. His staff is friendly and helpful. He is highly recommended.
Jannett has always been very professional and very helpful, providing great service as well as great rates
Amazing rates and very very polite people! Strongly recommend them!
Always helpful and courteous when I call or go to the business.
Best insurance rates in town! They are so nice when I come in.
Awesome group of girls in the office. Always super helpful.
Very professional and responsive. Will go above and beyond to make sure my insurance needs or concerns are answered.
Not only is State Farm a reputable company, that alone can make someone feel good about utilizing their services, but Ryan Henshaws office is the best. Theyre very involved in the community, they care about our local residents and businesses. We use state farm for our commercial workers comp insurance and would recommend to anyone.
Very professional staff & they’re all super friendly. Definitely recommend this State Farm office.
As a Mortgage Planner, I work with Ryan and his Office Manager Perla on a regular basis. They provide home and auto insurance for my clients (Home Buyers/Owners). They are quick, very competitive, and some of the BEST Customer Service in Yuba City!! Do yourself a favor and call them today for a quote!!
I have had an AMAZING experience with Ryan and his team. I give them my highest recommendation!
Super friendly office, I highly recommend.
Absolutely love working with this Office! Ryan is a great Insurance Agent and his staff is wonderful. They are super easy to work with, very friendly and welcoming. I can always trust that I am getting a fair and honest quote with coverage that is safe and makes sense. I am always confident that I am getting excellent coverage when working with this office!
Been with Ryan for several years. Always great and polite service.
One of the best experiences with insurance I’ve had. Ryan is so easy to understand. He made it easy to get a plan that works well for me. Also his marketing person Mary was spot on referring me. I can’t thank her enough.
Always friendly and helpful
It is a always a pleasure to work with Ryan Henshaw and his team. Perla, is the best! She is very helpful and fast at answering any questions you may have. I highly recommend Ryan Henshaw for any of your insurance needs!
I would love to give ZERO STARS!!! Called the office to confirm that certain things were covered on my policy. I had recently made some changes a few months back in August. {never got a new policy in the mail to confirm on my own, just the declaration page} I spoke with a lady named Perla and asked a question she told me that it was not covered on my policy. I explained to her that when I change my policy that I was indeed told that it was covered. I asked her to see who I had spoke with as this may be a training issue because I was informed of wrong information. She looked it up and said I was the one that you spoke with and I never said it was covered. I was indeed told this. I only speak with one person regarding my policy I remember what we talked about. I even gave her an out to admit that she may have given wrong information. Instead she stood firm on calling me a lier! Very rude. I asked for her manager and she smugly replied I am the office manager. Ended up speaking with the owner but was told it was all just a miscommunication as he was snickering. Not miscommunication, I was called a lier! AND NOT FUNNY! Asked Ryan how I could switch offices, he said I would have to find a new agent and then call him to release the books.I ended up call Customer Service and they were explaining a coverage and it was exactly what Perla had said to me! She was giving me information on vehicle insurance not homeowners! Had she only not let her ego take control we could have saved a lot of time and we would not be here. I was also informed that the agent doesnt release the books as they do not own them anymore, another lie! I switched offices and filed a formal complaint. Beware of this and check your policys carefully!
Recently I decided it was time to get life insurance on myself as to protect my children in case something unexpected happens, well what an easy and pleasant experience Henshaw State Farm made it. Great staff, nice clean office and quick service!
The Henshaw Agency strives to provide an educational and professional experience while making us feel like part of their family. They listened to what we needed and helped us select the best insurance solutions for our family. We appreciate their consistent follow up for discounts (mileage reporting, report cards, etc) as well as the touch points at our birthdays etc. The Henshaw Agency makes us feel comfortable with our insurance plan and appreciated as customers. We highly recommend them.
Ryan Henshaw and his employees, located on Plumas Street in Yuba City just past the Post Office, are extremely professional and knowledgeable regarding the insurance business. I have been a member of State Farm Insurance for well over 15 years. I have never been led astray by them. With one word I can describe their business and that is: Stellar.
Best State Farm office in town!
Ryan is so supportive of his community. Thank you for the pizza party that you brought to our office! Berkshire Hathaway HomeServices Heritage REALTORS loved it and enjoyed hearing from you as well!Nicole Rubio Realtor dre01825314
Always such a pleasure to visit and work Ryan Henshaw, State Farm. Office is so friendly, professional and take care of all your insurance needs.
The most expensive car insurance on the market and with no real meaningful benefits for paying more money. Not a good deal for smart consumers.
Perla was very helpful and explained very clearly the life policies and the differences among the other life options that State Farm offers. Definitely recommend this office for its customer service and the experience they have in the products.
Ryan’s office is very knowledgeable and always extremely helpful. If you are looking for a reputable insurance company, a great office and great service- this is the place for you!
Great customer service! They are always so helpful!
Money was taken out of my account when I called months before letting them know I would no longer be a customer. I was assured I owed no more money and my policy was up. I completely understand that mistakes happen but the fact that it’s been 3 months and I have YET to get the money back is upsetting. I continually call to check on the money. I would think good customer service would be them calling me with updates but that hasn’t happened once. Super disappointed.
Awesome insurance office and excellent customer service. Everyone in the office really cares about the well being of their customers. 10/10 would recommend!
Excellent service, everyone in very friendly and extremely helpful. It’s always a pleasure to visit the agency.
Ryan and his office are top notch, always prompt and explain everything so well. I highly recommend this office.
Love the office environment and great customer service!
My family and I have been with Ryan and State Farm long before Ryan was the franchise owner of his office. We now live in Napa and have our house, cars, and motorcycles all insured with State Farm out of the YC office. Honestly, its Ryans office team that keeps me there. They do all the customer support and account management. They are the rockstars -like the Beatles or Rolling Stones!- that keep Ryan on top!!
Most knowledgeable staff members in all areas of insurance!
Been with them a long time
Very nice
Great people
Excellent Services
HIGHLY RECOMMEND
A++++