We were recommended by a friend to come here to get help with quotes for auto insurance and we do not regret it at all. Susan was very informative and helpful. Good and affordable full coverage for two cars. If you need to find new insurance, she is there for you. Thank you, Susan!

You looking for a good responsive Insurance Agent call Carmela. She has been helping us for years.

She knows us by name when we come in and she Always has a smile on her face we love seeing her

The customer service is amazing. Susan helped with our auto and home insurance needs. She is amazing! Respond time is fast and prices are amazing too. Highly recommend them for your insurance needs!

Great quick and friendly service. Would recommend to anyone else!

Susan is the best! She always provides the most wonderful customer service and is happy to help with whatever I need! She is such a kind person and she feels like family!

The ladies here will help and find u a great deal. I have been with them a decade never had a problem. Always helpful. I give them 5 stars!!!

I highly recommend going to Carmela Gonzalez, she helped me so much and was super nice. She set me up with my policy and was quick and helpful!

Great Prices! Great Staff! Always On Top Of It!! ♥️

Everyone there is really friendly and helpful! ^~^ They make the process of opening an account and making payments easy and quick.

Carmela is always so nice and does a good job of explaining/answering my questions

Susan is absolutely the sweetest and most professional ! She always helps me over the phone and has a positive mood!

I have been a customer for years and have nothing but good to say about this insurance branch!! Susan Basillio is hands down one of the greatest insurance representatives I have had the pleasure of working with. Her knowledge and excellent customer service does not go unnoticed. She goes above and beyond for her clients, and her ability to take care of the customer is why people continue to do business here. I highly recommend Acceptance Insurance, and remember to ask for Susan for the best customer service!!

Trustworthy! Awesome service! Theyre looking out for YOU, not just looking out for their profit margin. THANKS LADIES🏆

I have been with Susan since I was 18 years old she is amazing ❤❤❤

They are very helpful ❤️🙌🏻 What I look for in an insurance. Susan Basilio is the best rep she helped us out fast and was able to accommodate to my limitations🙌🏻

Blanca was great help for my sr22 very kind and caring to help and also Susan is great with her service as well definitely recommend these ladies!!

I been with acceptance for 14 years now. I’m so happy with everything this insurance has provided. Insurance is so affordable!! I have told family and friends how much I pay for two cars and they didn’t believe till they gave them a call and got a quote for their vehicles. The ladies are amazing! They treat you like family ! They make it really easy to give them a call if you ever have a questions! Don’t take my word for it go pay them a visit you will not regret it!

This place is the BEST! Stopped in late in the day on a Sat, hoping theyd have time for me. Carmella is amazing. She set me up with my policy and made everything quick and easy!!

Thank you so much Susan for your amazing help! So set and easy to work with. The first insurance broker Ive actually wanted to talk to! Definitely glad I had her to talk to got me 😉

Susan done a wonderful of helping me and guiding me through the process of sign for the insurance i will definitely recommend to others !

Susan has always been the best! Excellent service always!

CARMELA the most AMAZING person there is! ☺️

I have been a customer of Acceptance Ins. for many years now, I highly recommend this insurance branch, the staff are always so helpful and quick to respond Carmela is one of the best in the office.

I have been using this business for all my insurance needs for 15 plus years. Never had an issue and always very good about response time of any matter I have. I have worked exclusively for most part with Susan, but anytime worked with anyone else in office always smooth and easy. They are experts and know what they are doing. Susan and all staff are great and always go above and beyond. Would recommend them to anyone, and i do and have in past.

Susan Basilio was very good she had great customer service and explained everything to me she is awesome

We have had our insurance policy with them for years and for many vehicles. We have found that they are always on top of everything and helpful as can be. Susan, our agent, is amazing and always helps us resolve any issues we have.

Super friendly staff. Blanca, Carmela and Susan Make me feel very welcome knowing me by name as soon as I walk in. Highly recommended...

Susan was absolutely wonderful to work with! She is very professional and very helpful with all the questions I had! I will ALWAYS work with her in the future. Definitely recommend working with her!

Amazing customer service and very quick!

Blanca Rojas has been so much help. She is professional and very friendly. Love the service.

I’ve been going thru acceptance for years! Susan is awesome wouldn’t go anywhere else! Great prices!

Carmela Gonzales is literally the best insurance girl ever!! She never lets me down!

Carmela provides an excellent professional service. She helped us get appropriate business insurance for our construction business.

#1 Everyone here is very polite and professional. Customer service is second to none. I never feel like a client/customer when Im there to renew my insurance agreement or to pay a bill!#2 Very knowledgable staff. i can call and ask questions about pretty much anything involving insurance, DMV, and quotes for other insurance services like: Renters insurance etc etc...#3 If i keep going on about all there other reasons i recommend Yuba City Acceptance Insurance i would be here all afternoon ending at an easy #20 more....Last but definitely not least, Agent Susan Basillo has been my insurance agent for years. She has always kept it 100% with me and all who i refer to her! Always very diligent and attentive to everything Ive asked and needed regarding anything in her profession! Communication is extremely important in the professional arena, and she always has gone far beyond the call of duty ;) (Thanks for the reminders ;)) did i forget to mention shes BI-LINGUAL (Hi-Spanish & Engléesh :) Her vibe is always the same, very cool and ready to serve! We need more people like you Susan, you are an example for the rest of us who have the courage to learn from our peers! God Bless you!The rest of the team there is awesome as well, I just havent had the amount of history with them as Ive had with Susan. Shout out with humble and gentle care to Blanca and Carmelita! I love this place!!!

I have nothing but amazing words to say about all the ladies in this office, especially Blanca. Blanca always makes time to help me when I call with a question or concern even if she is super busy. She goes above and beyond with her customer service, Blanca is absolutely amazing and she is extremely knowledgeable about her job. I am so grateful for the whole acceptance team they are awesome!!!

Susan is amazing, she has always gone above and beyond since day 1 of being a customer with acceptance insurance.I appreciate you very much Susan thank you!

I always have had a great experience here with susie and blanca! Blanca always goes above and beyond to help me resolve any issue i have and never disappoints! These girls are awesome!! I’ve been a satisfied customer without a doubt for over 2 years!

Susan Basilio was great. Did everything I needed

Although the name has changed here and there, my mother has been going through them for 20+ years and has been happy with them. So when i recently purchased my first vehicle it was a no brainer and yet i was still surprised at how helpful they were. I feel as though they have the drivers best interests at heart.

I’ve been going here since I got my first car and their always so welcoming. My favorite is Blanca Rojas she’s always so quick to help and get everything I need done even when it’s last minute for me. I would definitely recommend her!

Been Going Here For A Long Time. They Always Find You The Best Deal For Your Situation. Very Helpful & Professional.. Thank You Carmela & Susan For All Your Awesome Work!

Susan is awesome! I 100% recommend her! She answers all of your questions! We couldn’t be any more happy; we are happy with the insurance we purchased. She’s the best!P.s she knows my dad for a decade now; and he totally recommends!

Very friendly and knowledgeable!

Friendly staff . They are very helpful

Carmela is wonderful! Highly recommend this place to everyone.

Awesome place to get insurance and friendly workers

The main reason why I go to this company is because of one person only - No matter what I can always rely and know that I get the best deal with Blanca Rojas- if you want someone who takes care of her customers and is very efficient then she is your girl. Her company is lucky to have her. Thank you. Blanca for helping me and my family we appreciate you ! 👍🏻👍🏻👍🏻 Oh

I love this company so respectful & amazing prices .

Good insurance company. I would tell others about it

You Guys are awesome susan and Blanca!!!!!Very helpful and caring!! Easy to talk to and they talk to you like family. Low prices and they make sure you leave happy

This entire team is amazing! My insurance was about to expire and was trying to charge me more then before and Susan got me a policy that will save me 30$ a month!

I’ve been with Acceptance since I was 19. They have always been really good to me. I’m not supposed to have favorites but Carmella and Susan are my ladies for all things insurance! Super quick responses with a fun approach. I just called sent some pics swapped a car and had everything I needed within a couple hours including my new dec pages!

Best place in town. They treat you like family

Best place in town, have been with them for years! Susan is my fave, she remembers me by name and calls me every time my bill is due, much appreciateive of that lol wouldnt go anywhere else

I have been with the agency for over 10 years, and have always had nothing but professional and efficient service!Susan has been a joy to have as an agent, and always goes above and beyond to assist any way needed.Highly recommend dealing with her, and, she speaks Spanish as well as English if needed. Great place to do business!

Always the best help here, staffs are amazing. Walked in to get a lower insurance and was helped by Carmela. She was absolutely helpful with me and made me feel appreciated. Very funny person, we joked around while she tried to find me the perfect insurance rate, which she did. Really recommend this place to everybody.

It’s was super easy. They were super nice!

Carmela is the best!!!!Updated: Carmela and her stuff are amazing. I recently had to report a claim and Carmela went far and beyond to get my claim started, a tow truck to me out in the middle of nowhere. They make you feel like family!

The ladies are great. Good customer service

Very Awesome experience!! Susan and Blanca You guys are very sweet and helpful. Thank you for awesome care and deal!!!! You guys are a very easy to talk to!!

Carmen was super helpful got us in and out explained everything answered all my questions would deff recommend everyone to see Carmen !!!!

Good service and very nice and helpful I really recomend there service

GREAT PRICES, FASTEST SERVICE IVE EVER RECEIVED WHEN DOING INSURANCE!!!Blanca was extremely kind and quick responding to my many requests/ issues and the other lady was very polite when transferring my million calls. Neither of them seemed the least bit annoyed or impatient even for a second, and Blanca picked up on my sense of urgency and treated me as if I were important and got everything I needed in less than 2 minutes of me asking each time. BEST QUALITY AND SERVICE!

Had some great help from Susan and Bianca thank so much for your help guys highly recommend

They were really helpful, gave me good advice for being a first time driver and never having insurance.

Love this place

I have been with Acceptance for 10 + years and it has always been nothing but a pleasant and friendly experience. Susan is amazing, great customer service and makes you feel like family.

Best place in town I have had great experiences with all these ladies Carmela Blanca and Susan are always very friendly and helpful I recommend them to everyone

Amazing offer great communication

Susan is the BEST, we have been going through her for years and now our adult children go through her!! We are out of state, my husband is getting a kidney transplant and she helped us get insurance over the phone and via email on a newly purchased car and all within about 30 minutes. Thank is Susan and acceptance insurance we are on the road again!!

Quick fast and cheap

Acceptance Insurance has been our familys insurance for over 10 years and we always get the best rates. We always get great service and if we need a tow truck, we are taken care of within a couple of hours. The staff are always friendly and helpful and greet you by name!

Had a great experience!! Susan was great help and really friendly and definitely explained everything to me thoroughly as a first timer :))

Suzie is my go to agent. Shes very friendly and always helps us find affordable insurance!

Susan, has always been my go to for car insurance. Shes wonderful. And she really does keep everything simple. She always has a smile on her face. And is more than happy to help.

Susan is great along with the rest of the team! Ive been going here for years with all my auto insurance Harley and boat insurance and they have never let me down.

Susan is an amazing agent. Very honest and is very nice and sweet

Susan (Suzie as I know her) has always and once again today been so kind whether it be in person or over the phone. Susan has helped me over the years with my insurance policy whether it was opening a policy, removing vehicles or questions I had. She is so quick to respond and goes out of her way to help address your needs and she knows her insurance.

I couldnt be more happy with my service from acceptance insurance. The staff is fast and professional while making you feel like family.

I love the service I get from this insurance office. I especially love Susan who always goes above and beyond to help me. I recently had Blanca help me and she was also very good. I have recommended them to many friends over the years.

Love The Ladies There ❤️❤️❤️

Had double paid my insurance by accident, went in the morning and Blanca was the only one working at the moment. She got to me quickly even though there was a lot of people calling. She got my insurance to cancel one of my transaction. She did an amazing job and very helpful. Also, Carmela is an amazing worker as well, always friendly and does what she can to help. They always greet with a smile and will do what they can to help. Would recommend both Blanca and Carmela.

Susan is the best she works hard to make sure you get the best deal for the lowest price

Susan helped me get the most affordable coverage I could find in town and she is the best agent I’ve ever worked with! I highly recommend everyone give them a look into and get the best insurance you’ve ever had! You won’t regret it

Hands them a piece of paper that requires for them to sign the Insurance Company and Agent portion.Refuses to sign it by saying, tHaTs NoT fOr Us To SiGn!May have to lose business with them and possibly file a lawsuit if this financially affects me.

Where do I begin? You walk in to see smiles happy to be there and just all around friendly atmosphere. Great place to get the best insurance for your needs. Carmela has been there for a long time... not sure how long but way before I went there to get my insurance but she will do what it take to make sure you leave happy with the coverage you now have. Great job Carmela.

Best insurance broker Ive used so far! Very professional and reasonable! Would recommend

Carmela is amazing !! she takes the time to hear want you need and matches up the best options.

Amazing & Polite Customer Service! I went in not knowing any information. After speaking with Blanca I felt completely knowledgeable. She explained every detail of my coverages in a manner in which I could understand. I would HIGHLY recommend Acceptance! Keep it up guys!

Acceptance Insurance is Fast and easy to use would totally recommend talking to Karina Zamora for any Insurance needs you may have she’s very helpful and friendly.

Had the best experience with Susan! Got me the best deal I could find in town. I appreciate the time she took to explain everything I wanted to know.

Susan is awesome helped me get car and renters insurance for an awesome rate i highly recommend this company they are the best

Carmela was very friendly and made the whole experience of purchasing a new auto insurance policy nice and smooth!!

What a great place! The staff was amazingly awesome!! Carmela was so helpful!! I give this place 20 stars......

Thanks to my long lost fwiend for all the help on getting my insurance ;) super fast and easy thank you Blanca

Loved the service and help I got ... Really recommend Carmela .... Very great help😊

I’ve always been a customer BUT now I am an agent in the office working with the best of the best Carmela! She is always going above and beyond for our clients, she has such a great positive attitude she makes everyone feel like we’re a big Acceptance family! WE ALL LOVE HER & I’m proud to be apart of your team! 👍🏽🙂

There are two individuals at this field office I will wait for specifically if they are busy with another customer, they are so worth it! These two young ladies have impeccable customer service and interpersonal skills. It is truly a great experience to interact with such skilled agents. (Blanca and Carmela )

Great service can’t go wrong with the staff that helped me. I really liked how they were friendly and answered each question I had. I absolutely love this place. And I wouldn’t choose any where else to go. I’d recommend this to everyone !