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Marthaler Ford of Worthington
611 Oxford St, Worthington, MN 56187, United States
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Marthaler Ford of Worthington

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Ty
Review β„–1

Had a wonderful experience purchasing my jeep here. No high pressure, even laughed at my horrible jokes. 🀣 I was able to dive off with my beautiful wrangler that day after test driving some fun vehicles. I would highly recommend and purchase from them again

Jo
Review β„–2

They were very nice and really helpful. I needed an oil change and they were quick and told me I had to have some work done, but were not able to do it (due to the upcoming holiday and me being from out of town). I would highly recommend them to anyone look in the area.

AM
Review β„–3

Very accommodating to my needs. They took extra time to make sure we were comfortable with our purchase. Highly recommend.

Jo
Review β„–4

Tire change and alignment was relatively fast, this was the first time having our tires changed since we bought it 3 years ago. All the employees were friendly and helpful.

An
Review β„–5

Woke up to a dead battery at a nearby hotel in the middle of a family road trip and the Team at Marthaler helped get us back on the road in less than 2 hrs....they squeezed us in to their already busy schedule and diagnosed that it was simply a battery issue and nothing more to ensure we wouldnt have issues done the road which was huge from a piece of mind standpoint. Couldnt be more pleased with the service and experience in the midst of a difficult situation...the Team at Marthaler delivered on all fronts!

Pa
Review β„–6

I like to say thank you to theFord Dealer Ship To all the salesman and the finance department and the service department thank you very very much for your service and helping me

Sh
Review β„–7

Always so helpful. I always feel that service are people I can trust.

Ze
Review β„–8

I brought my car in for an oil change. I am very pleased with the service. Everything was easy: the scheduling, dropoff, and pick-up.They also ordered a recall part, which I have been putting off. I feel they do a good job and are reliable and trustworthy.(blue mustang)

Ca
Review β„–9

Exceptional service. My car broke down in Worthington, Minnesota. I was almost 2 hours from home. The shop manager came to my rescue. He had my Ford fixed and ready to go the next day. The lady that was in charge of my warranty information was so kind and friendly. Ive been to many Ford Dealerships, but this was by far the best one by far. I would give 10 stars to the shop if I could. Best service ever.

Ja
Review β„–10

Great sales staff. Josh listened to what I was looking for and kept me informed on new inventory. Thank you!!

Da
Review β„–11

The service was excellent. I found myself 500 miles from home, a broken down car and hardly any money on The Friday night if a holiday weekend. It did not stop the wonderful people atMarthaler Ford. They got my vehicle in to run diagnostics and made time and ok’ed overtime for the service people to work on my car the next day.They found an inexpensive hotel that gave me a great β€œstranded” deal on a room for the night. The dealership gave me a loaner to get around. They went above and beyond to keep me informed about my car. They made a total stranger in a strange area feel like an old friend. They service department found the problem and worked with the unexpected situation of my vehicle to get it fixed so I could get back on the road. Thank you to everyone at Marthaler Ford!!!!

Is
Review β„–12

Working with Josh and the staff at Marthaler Ford of Worthington was great! They made the buying experience very quick and easy!

Al
Review β„–13

Friendly and kind staff, service was fast and professional, didnt have an appointment and they got me in. Awesome

Pe
Review β„–14

Ive been checking and going to different places to look for the car of my dreams and felt even if s co-signer they shot me done quick and didnt check many ways for a loan, and didnt act like let see what we can do .. felt pushed out door very quickly.. one other car lot would give us a loan at 3 percent which is good but wasnt the car I wanted. And also had less miles by far and newer,, the first time I came to this car lot, they where nice and I only needed a co- at that time by I didnt have one then . But now I had. Really wanted to deal with them cause closer and last time even didnt get one to they where very good .

Sh
Review β„–15

Just bought my car from them and absolutely love it! Great sales department was very helpful making sure I found the right car for me! Mckinley was great to work with! Would highly recommend buying from them as they have great cars with excellent prices and they make sure you are taken care of! I will definitely be going back for any future services needed!

Jo
Review β„–16

Love these guys for serious work. But do they do it all on oil change. Took truck in November all green good. Feb break locks up pads needed long time ago. They have treated me right any otherwise! Good price good service if it’s serious

ch
Review β„–17

I am very pleased with my experience at Marthaler Ford in Worthington!!From the day I was called to come and do a test drive, after getting themy vehicle in as a trade in Kelby remembered me for what I was looking for!! That made it real personal!! No intenttions of buying that day but it felt right!! Thanks Kelby for your exceptional salesmanship!! Everything he promised he carried through!!Then when I called for my service on my vehicle they were very responsive to my needs and got me in the next day!! I appreciated that!!Highly recommend sending people to do business with you!!!

Ji
Review β„–18

While traveling across Southern Minnesota in my gas engine motorhome, the β€œservice engine soon” light started flashing. My engine was mis-firing and needed immediate attention. A few miles down the road, we drove into Worthington and drove directly to Marthaler Ford. Service Manager Marlo Peterson found a a way to squeeze my motorhome into their busy day and had us on our way that afternoon. I needed a new coil in the ignition system, which was covered under the emissions warranty offered by Ford, and Marthaler Ford even had the part in stock!

An
Review β„–19

Best dealership I have ever worked with. Top notch customer service. I would recommend to anybody.

Na
Review β„–20

My wife and I have bought 2 new vehicles and 1 used vehicle for marthaler Ford. The sales department was great to work with. They were very helpful. And treated us great. The service and parts departments have always been there when I had a question. I would highly recommend Marthaler Ford to anyone.

Jo
Review β„–21

Not sure what to say... Some info I will find out soon enough that was kind of passed over when asked, then I can decide. Ask me then.

An
Review β„–22

Very friendly and professional staff! I was kept updated throughout the entire process. Paperwork was ready to go when I got there making it quick and easy.

Jo
Review β„–23

Want to give a shout out to Marthaler Ford, especially to Kelby, for making my out of state car purchase seamless. If youre looking to buy a Ford specialty vehicle (GT350, Raptor, or Focus RS) look no further. Their prices are so good, that I was hesitant to fly out there, thinking they might not honor the online price. I rolled the dice and bought a one way ticket from Colorado to purchase a GT350 and it was an amazing experience. They honored everything the said and had paperwork ready for me. I was out in under an hour. These guys have the best prices and are true to their word!

MI
Review β„–24

Our experience couldn’t have been more pleasant!! Friendly service, no gimmicks, fair pricing. Highly recommend!!!

ca
Review β„–25

I worked Joe Van Westen. I live in Kansas City and was looking for a very specific Super Duty Truck. Marthaler had the truck I wanted and I told Joe the price I wanted to pay for it. We were able to work out a deal and they had drivers bring the truck down a few days later. I needed it by noon on a Friday and they had it to me at 10:30am.Joe was great to work with and very responsive to my calls/text. Love the truck and had a wonderful experience with the dealership even though I was never physically there. Would buy from them again.

Ch
Review β„–26

Bought my car back in 2019! Haven’t haven’t had any issues with the car since! Devon in the service department has always helped me with setting up my oil change appointments and letting me know if I need any further services done on my car. Very friendly staff! Would totally recommend anyone that needs to buy a vehicle or need their vehicle to be serviced to go to them! Very reasonably priced! Will continue doing business with them for all my future vehicles!

Me
Review β„–27

Had an oil change appointment at 2 p.m. drop my car off at 9 and they called an hour later saying it was done very fast and sufficient would highly recommend.

ha
Review β„–28

It was good except they didnt clean the floor very good.

Mi
Review β„–29

Not your typical dealer. Very relaxed environment. Good prices up front. We will return for more.

X
Review β„–30

Car detail by Russel and Marthaller Ford. Great service and car looks great!

Lo
Review β„–31

Great customer service. Took time for me. Didn’t rush or pressure me.

Jo
Review β„–32

Sarah and Chad were great to work with. They made sure I was taken care of and kept in the loop start to finish. I live out of state and did the majority of my communications via text and phone calls. The truly delivered. Thank you!

Da
Review β„–33

Broke down on I-90, 1200 miles from home. They went out of their way to get me back on the road as soon as possible.

Kr
Review β„–34

Always fast, friendly service.

Ba
Review β„–35

These guys are the best!!! Our salesperson was Carla. What an awesome experience we had working with her. I’m a first time customer there but hope this is the beginning of a long great relationship. Thanks to everyone that helped us get our new truck.

Da
Review β„–36

I had great experience with my vehicle purchase yesterday at Marthaler Ford of Worthington. From interacting via text with their team and than being helped by Tim, Red and Ray at the dealership. The whole process was seamless due to their wonderful and friendly team. I would gladly make the long drive to purchase from their team again!

Ta
Review β„–37

Absolutely LOVED working with Josh Oberloh!! He was informative, helpful and accommodating. He went above and beyond to find the right vehicle for me and my family. Thank you for all your help!

Ro
Review β„–38

People in the shop are friendly and attentive. They provided me a ride back to work (in a new Mustang!). Picked me back up after service was completed.

Mi
Review β„–39

Great experience from start to finish. The car I was looking for had to have some parts ordered which took a little while but it was worth it. And the team was very helpful and and not intimidating at all. Thanks for everything!

Le
Review β„–40

Efficient and friendly service.

Sa
Review β„–41

We absolutely had the best service with everyone there!!! They were so helpful & just over all their staff is amazing!! Thank y’all so much!!

Ha
Review β„–42

Well, Lets just say I dont make buying a vehicle easy. But Marthaler delt with every question I had. They went above and beyond to make you feel comfortable on the store no matter who you bought from. They understood everyones different finances and situations. Kelby( aka red) went above and beyond making sure the process was as painless as possible! In and out with a new vehicle on paperwork day in like 20 minutes. Youll walk in with a smile and feel confident your well taken care of when you leave.

ka
Review β„–43

Everyone was wonderful to work with! It was quick and they made it very easy for me!

Do
Review β„–44

Marthalers Ford of Worthington was prompt and courteous. They provided a comfortable place to wait.

jo
Review β„–45

They are very friendly and helpful this is my third time dealing with them and they don’t disappoint. I highly recommend Marthaler to anyone looking for a nice vehicle

Ma
Review β„–46

I will defiantly be going back to service my vehicle here again! It is hard to find a knowledgeable place to take my vehicle that will tell me exactly what I without trying to add on extra. Defiantly recommend.

An
Review β„–47

Ray was great to work with! I would recommend him to anyone who is looking for a vehicle!

Mi
Review β„–48

Always very good they cover everything

Mi
Review β„–49

Awesome place, would definitely recommend

Ef
Review β„–50

Great service technisian was very nice and answered avery cuestion i answer great explicasion perfectly understand what he did to my pickup πŸ˜€

Da
Review β„–51

Great Service! Get It Done Quick!

Ph
Review β„–52

I had a situation with Ford Credit which was frustrating and quite disturbing! Steve Scott the GM at Marthaler Ford, resolved the matter in a professional manner to my complete satisfaction. He went above and beyond what was expected. Thank you to Mr. ScottPhil Hooge

Te
Review β„–53

Love this dealership! Great place to purchase a vehicle and the service department is awesome too!

Ge
Review β„–54

Such a comfortable environment everyone was so helpful and informative the weight wasn’t long at all can’t wait to go back

Tr
Review β„–55

Quick and easy. Red and the crew where organized and courteous. In and out with my purchase in less than 30 minutes.

Su
Review β„–56

Very happy with salesman Kelby. Manager Scott and Tyler were very helpful and friendly.

De
Review β„–57

Marthaler is our go to dealership! They are an AMAZING, excellent team of people who actually do care about what you need and are looking for!

Da
Review β„–58

Very nice place very nice people

Pa
Review β„–59

Person helping didnt know much about the vehicle we wanted. Vehicle broke down after we got it home. The wouldnt come get it so we had to ha e local mechanic fix it.

Ta
Review β„–60

Have been working with Kelby for several years on vehicles and have had only the best experience and great things to say! Highly recommend Marthaler Ford!

Ja
Review β„–61

With vehicle delivery purchasing a car has never been easier. Just put in an online credit app. Went over a couple of options with my sales rep and finance person and the vehicle was at my house in 2 days.

Je
Review β„–62

Excellent friendly and professional service, thank you!

Kr
Review β„–63

Great service thanks .

Je
Review β„–64

Great customer service! Very helpful and did a great job explaining things!

Ja
Review β„–65

Everything went will on my visit. All the employees where wonderful

Sh
Review β„–66

Great people to work with! From the sales team to the service team, they ALL put their customers needs before their own needs. The general manager Steve Scott is the best manager Ever! He has a huge heart and strives to take care of his customers and his workers the best he possibly can!! This is a great place to purchase your next vehicle and a great place to work! Please come see me for your next vehicle!

Du
Review β„–67

Always do it good job as I asked for! My main maintenance for my vehicles’ services!

Al
Review β„–68

We recently bought three cars from Marthaler Ford, and we had great service all around. From the salespeople, to the financing department, and even the GM. I would recommend going to Marthaler, even if you have to drive a little ways to get to them.

Be
Review β„–69

I really want to like this place. I bought a 2019 Ford Ranger from here and it was a GREAT experience. Unfortunately, the service department lacks customer service amenities that can be found at other dealerships.Specifically, they have a limited availability of loaner vehicles. I get it. So, I made plans to drop the vehicle off and get a ride. They offer rides. Unfortunately, I couldn’t get a ride to Adrian, MN which is 17 drive miles - 2 miles over their 15 mile policy.You may be thinking that is no big deal. However, there are competing dealers in Luverne, MN who not only would give you a ride, they would actually pick up your vehicle, avoiding all hassle associated with not having a dealer in the town you live in.I really do want to do business here. I hope they take this review in to consideration with their service policies. Please don’t be a large town dealer in a small town; just be a customer service oriented dealer.Respectfully,BenUpdate 6-15-20:Spoke with Service Manager Marlo on 6-12-20 and discussed current policy and how to overcome the differences we shared. If you need a ride or vehicle picked up, call Marlo and hell work with you on getting your vehicle to the shop.Thank youBen

Ja
Review β„–70

This was my second purchase from this dealership. They had what I was looking for and I appreciated that the staff stayed late on a Friday.

Em
Review β„–71

Great experience working with Marthaler! We drove from Rochester to look at an Expedition and drove it home. We are so pleased with our purchase! Joe was excellent to work with, I would highly recommend him for any car buying need. Personable, professional, and relatable.

Da
Review β„–72

Best car buying experience Ive ever had.

Me
Review β„–73

We purchased a 2017 Toyota Highlander from Marthaler and have been so pleased with their customer service! Steve and Oketh are amazing to work with. They respond quickly to texts and put the customer first. We love our new Highlander and would recommend them to anyone!

Ma
Review β„–74

Great place nice people

El
Review β„–75

Amazing service from the General Manager to the Service Department. Anytime I call with questions or to schedule and appointment they are kind and willing to help. When we were looking for a specific truck and specs the general manager went above and beyond to help us find it. We have purchased 2 vehicles from them and in the future they will be our first stop. Thank you!

Ja
Review β„–76

Highly recommend Marthaler Ford. Joe VanWesten was my salesman and he was very helpful and great to deal with. I live in Michigan and they made the process of buying a vehicle easy and headache free. Very happy with my new Ford F-150 and thank Marthaler for all your help!

Da
Review β„–77

The people were friendly and very helpful. Worked with me and got me into the vehicle i wanted. I would defiently go back and purchase another vehicle from them.

Je
Review β„–78

Definitely would recommend πŸ‘πŸΌ

Ke
Review β„–79

Very friendly fair price

Jo
Review β„–80

My one ton pickup broke down on highway 59 went to Marthaler Ford in Worthington. Decided to buy a nice reliable vehicle . They had one on their lot, just what I was looking for, a one ton, low mileage,diesel, and it was priced right. Shawn in sales got me back on the road in no time at all, he has a great get It done attitude . I was back on the road the same day with a smile on my face and my foot on the gas petal .

Ja
Review β„–81

Great experience all the way around. No pressure environment. Good financing options. Treated me fair on my trade. Also great follow up after the sale. Oketh and Ray are great.

Li
Review β„–82

Easy to work with, timely communication, exceptional service.

Ta
Review β„–83

Impeccable customer service from the entire staff! No need to stop elsewhere as youll get top dollar on trade-ins.

Ja
Review β„–84

Awesome ppl to helpYou get a wonderful vehicle and they definitely know what to find you for your next new vehicle. I definitely love my 2016 Chevy equinox that I got from there and definitely will keep going throw for all my future vehicles and to get oil changes done there and etc. thank you again so much to everyone there .

Ed
Review β„–85

I’ve bought my last 2 vehicles from Joe Van Westen and I will continue to keep buying from him. He’s honest, fair, and knowledgeable. Makes the car buying experience pretty easy.

Da
Review β„–86

Good service

Ro
Review β„–87

It was all good

Ju
Review β„–88

Great service friendly faces and fast, even in a pandemic service is safe, fast and friendly

Ri
Review β„–89

High expertise, positive interaction, quality work, nice.Very accommodating

Ty
Review β„–90

5 star service every time

Gi
Review β„–91

Staff was wonderful to work with, very kind and helpful. I would recommend buying from Marthaler.

Al
Review β„–92

Hands down best dealership and customer service I’ve ever received. Couldn’t have been easier and never once did I feel rushed to make a decision or pressured. Ray made everything super easy and simple and I couldn’t be happier with my F250!Thank y’all!

Ly
Review β„–93

Job well done

ra
Review β„–94

Erika and Devin took great care of my car and went above and beyond my expectations! I will definitely go back to Marthaler Ford!!

Ga
Review β„–95

Getting a. Oil changed great staff in the. Service area Erica is so much help make sure to get me in and out or gets me s ride to work or they will bring my truck out to work so I be got it after work

wi
Review β„–96

Great service as always!

Ch
Review β„–97

Grear people great service

Ka
Review β„–98

They were very friendly and it went fast. We werent expecting to take it home the same day.

Da
Review β„–99

I have traded and purchased one vehicle. Would Not recommend Marhaler to Anyone Ever and will surely never think of going there myself Ever again. Very poor place to do any type of business !!!

ke
Review β„–100

I would give this store a 1 star if I could, however I can not, we had the worst experience ever with this store and I would NEVER recommend this place to anyone, Steve the GM was totally out of line and can not believe anyone would hire him and put him in charge of anything, I would not buy a matchbox car from this place. STAY FAR FAR AWAY!

Information
31 Photos
100 Comments
4.3 Rating
  • Address:611 Oxford St, Worthington, MN 56187, United States
  • Site:http://marthalerfordofworthington.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 507-727-7000
Categories
  • Auto repair shop
  • Ford dealer
  • Brake shop
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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