Customer service was decent at best, but could not do an alignment for the life of them. Burnt through two front tires because of mechanical failure when in all actuality I had everything replaced with top notch parts, and after an alignment my car still burnt tires. Not to mention the outrageous price. A 50$ tire costs 100$ to install? Cmon.
This place is great. Like so many other reviews I was traveling on the interstate when I had a serious tire problem. I called ahead and said Id be by in a bit, they said they were busy but would get me in. They were busy and shorthanded and still got me in. I had to buy two new tires so I just bought all four cause the back ones were far from new. They gave me a good deal on four new truck tires and in less than an hour I was back on the road. Thank you jack and everyone who helped out!!
Recommend Graham Tire. We had tire blowout on interstate, called Graham and they were able to get us in and pricing was fair too for all new tires. Fast, professional and convenient.
I was traveling through Worthington when I realized my tire was flat. I came in asking for a new tire assuming it was too damaged to repair. The folks at Graham Tire checked it out, patched up the hole, and sent me on my way. They did not find any damage to the side wall and they did not charge me a penny for fixing the tire! Pretty amazing service for a customer who is not from the area.
Top notch
Great service. I was passing by and needed a trailer tire asap. They got me in and out in less than half an hour. Thank you.
Had a broken transfer case and had asked for a rebuild/used one and they didn’t listen and ordered a brand new one and refused to change it. When told the estimate I was told it was a used one when it wasn’t. Completely did not listen, now paying a bill that is way to high because they didn’t listen. Never going there again.
I was traveling through town on my way to Sioux Falls for an important gathering when my serpentine belt broke on my vehicle. I was stranded when I gave Graham Tire Company a call. I spoke with Dylan C and he said they would take a look at it for me. Upon entering Graham Tire I was met by an employee I believe was the Store Manager he took my information and awhile later my vehicle was brought back into the shop for a diagnosis. Later I found it indeed was the serpentine belt which thankfully they had the part in stock. Shortly later I was met in the shop’s customers waiting area that is stocked with cold drinks a coffee, hot chocolate machine and a plethora of other goodies. To say that Dylan the Mechanics and the Graham Tire Manager did an outstanding FIVE STAR ⭐️ JOB for me would be an understatement. As a US Army Combat Veteran I was in a tough situation and these guys came through! So Dylan and the guys at Graham Tire Company that helped me today!! THANK YOU SIRS You Will never know the peace you brought me this day!!! God Bless you all!!!!! 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
These guys are amazing!!! I had a flat tire on the highway, and they we’re closing soon, stayed open and got me on the road again. Thank you ever so much.Anita Ziegler
Good shop
Excellent service!! We called in 2 hours ahead of when wed be passing by to see if they had trailer tires for our camper. They had the tire mounted on the wheel and the second spare ready to be mounted. We were only there for 15 minutes and on the road again. You exceeded our expectations! Thank you!
My wife and I were headed to St James, MN from Nebraska. About 30 miles from Worthington, MN a rear tire blew and was shredded. After replacing the tire with the spare, we continued on our way north. We called Graham Tire in Worthington and they had the tire we needed. Upon our arrival, they were waiting for us even though they were busy. Tire was changed and we were on our way in less than 30 minutes. Staff was very friendly, professional and service was excellent. I’d recommend this location. Thanks for your assistance!!
Great customer service! Service with Integrity, and labor rates are within average for a mechanic. Always seems to be extremely busy but sincerely cares for the customer. I can see why customers trust them!
These guys are awesome! Had a flat tire near Worthington and brought the tire to Grahams. They were fast, friendly, and efficient. Highly recommend them 👍
Excellent customer service.. always go above and beyond to help me solve my issues. Their waiting area is nice and accommodating
Oil changes and other car repairs
Unbelievable service. Genuine crew! Can’t wait to continue business here!
They do a Great job, Professional
Super friendly and fast. Professional service, cannot recommend more! Thanks again from NC bound travelers! Minnesota Nice!
Came in desperate leaking transmission fluid while on a road trip. Can’t explain how helpful, friendly, professional, courteous and knowledgeable the staff is here!! Woody did an amazing job at the front from checking us in to keeping us up to date with what was going on. Brian and Jack got us fixed up and back on the road after tracking down a part and getting us fixed up. Can’t say enough good things. Nice lounge and they let us bring our dog who was road tripping with us in the lounge. Great customer service!! Thank you!!!!
Shoddy work. Last year I needed new rear tires for my RV. Initially, I was satisfied with the cost and the work. But within 500 miles, a rear wheel cover fell off as I was driving. Fortunately, I was going under 30 MPH and in a town, so I could retrieve the wheel cover, although it was dented and bent. I discovered that both of the custom chrome nuts holding the wheel cover on that wheel were gone, and only one remained on wheel on the other side. When I returned to Graham Tires, they refused to accept responsibility for their not having tightened the nuts adequately, dismissing me by claiming that road vibrations must have loosened the covers and it wasnt their fault. However, I had driven that RV over 25,,000 miles without losing a single nut before Graham Tires changed the tires. Yet fewer than 500 miles after they failed to fasten the nuts fully, 3 of 4 nuts fell off! Graham tires did NOT tighten the nuts adequately, and they failed to accept responsibility for their shoddy work. Those chrome nuts were custom and came with the new RV, so I have not been able to find replacements. I will NEVER go to Graham Tires because they do not stand behind their work.
Good place to get tires repaired they do service commercial vehicles had a truck catch a flat pulled in they got rt on it got us back on the road thx Graham.
My friend stopped here because her tire pressure was low and her tire gauge was registering wrong. They checked her tire to make sure it didnt have a leak and cleaned off all her windows (which were covered with ice). They were super fast and great people!
Just got 4 new tires. Great costumer service!
Great people, friendly, straight business. Waiting times can be long, not a lot of parking for big rigs(1-3 max unless bobtail), ample parking for cars/pickups. Wait times depend on whats being fixed, expect 1-1.5 hr wait before you get started on. Expect to spend 2-3 hrs including wait time. 2-22.5 tires brand new, $800 OTD includes mounting and disposal. Appointments recommended but walk-ins welcome. Country setting!!
With them I dont have to worry about my tires.
Came to get a alignment here and their alignment tech didnt know how to work on adjustable camber kit...okay, why they even hire you.He finally got it all adjusted but took a long time and also end up stripping the bolt. Smh.My steering wheel wasnt even dead center.Dude probably rush everything.Dont come here for an alignment.
After I had my tires balanced here, the car started pulling to the right. Since this issue began after they worked on the car, they said they wouldnt charge me to resolve the problem.I took the car in and they found the alignment was way off. Then charged me $75 for it after telling me it would be $0.Poor customer service and communication.
This place has lazy people who work here. They will charge you double and fees if you dont do their work for them. They make you move the tires and they will keep you here for days if you dont help them out with changing a tire. They are too preoccupied with talking to each other and laughing instead of working.
Clueless about cars other than changing tires. Installed lemon parts and charged 3 times more for parts and labor. After frustrating experience with the store sent receipts and proof to the CEO but fell on deaf ears. This continued over a month. Only when legal action was brought up I got their attention. Sad! All lemon items were returned to the store.
Stopped in and had a broken trailer winch support. The gang repaired the issue and had me on my way quickly. ! Bravo Zulu to the crew.
Called about getting my exhaust worked on, but they werent willing to give me a ride home so I could drive my other vehicle to work or no loner car, so didnt decide to get my service done here.
Great, fast service!
I need a second opinion about a car inspection report from another place(which would charge me $3000+ on replacement). They took it seriously, check my car immediately, showed me all the car parts with problem, and offered reasonable suggestions. I saved some a lot of time and money there.
These guys helped me out with a bearing issue on my travel trailer - Chris, one of the service guys (firefighter on the side) did a great job with a great attitude - I highly recommend them...
Had a car detailed, had some concerns but the did fix th promptly, tks
I had a tire blow out on my RV trailer. Even though they were extremely busy, they made space to squeeze me in so I could continue my trip West. I bought four brand new good years from them, and couldnt be happier.
Crooks! Replaced AC compressor for almost close to a grand and yet no cold air. Took it to a different mechanic and after inspection they found out the compressor wasnt even plugged in with the rest of the cooling system. Reason being expansion valve and receive dyer might be bad and plugging it would have blown out the compressor again. Well this was never mentioned by the lead mechanic, Jack or Jake. This place is filled with unprofessional dishonest mechanics. I am reporting to BBB as I have paperwork as proof.
Great service
Great people great, price cant complain
Always great service and staff
They were very helpful and reasonable and quick. Id go back.
Great place to get work done!
Good job...Great service
These guys were quick without an appointment, and knew what they were doing, they identified a leak in my room was the cause for my flat not the tire, good spot.
Came in for steer tire.. Fast friendly service....
Bought new tires here and my tires wore uneven.
Prompt and courteous!
Great folks and terrific service.
Nice people fast and friendly
Good service.
Nice place and people
Top notch service.
Knowledgeable staff
Above and beyond.
Fantastic Service!!!!!