Im proud to say Crenshaw’s Automotive is my mechanic. I pass dozens of places just to get my car in Eric’s hands. And Christy rocks too. Very competitive pricing, good service. 10/10 recommend.

My ex girlfriend (long story) took her car and an eighty point inspection she didnt ask for when she got her oil changed at Chloes, and of the laundry list of things Chloes wanted to do to her car, Crenshaw said the tires didnt need to be replaced, still had plenty of tread, they couldnt find the nails that was allegedly in the tires, said her belts and timing chain all looked good, and rather than replacing the heat shield they just added a bolt and then changed her transmission fluid because it was overdue.They saved her hundreds if not thousands.

BEWARE! If I could give a 0 star I would! This has been the worst experience I have ever had. I’m not even sure how this place is still open. And from the reviews I see I’m not the only one who feels this way. They have absolutely no Communication, they kept my car multiple times when they would promise it would be ready and then it wouldn’t. I scheduled multiple times to have it diagnosed and will drop it off and then they wouldn’t have time to do it and it would’ve been a waste of me with no car that all day. We went in for a wheel bearing at first and then they told us we needed the other wheel bearing done so we did it and then they told us it was still making noise because we needed new tires so we went and got new tires and the car still felt the same even after these three fixes. So they told us to bring it in to try to figure out what is going on couldn’t figure it out the first time then the second time they said it was a spindle we dropped off our car to get the spindle fixed and they had ordered the wrong part so we wasted another day without a car. Finally dropped it off got both spindles replaced they assured us everything was fixed I started driving it and it felt worse than day one. I feel cheated and lied to. We have now taken it to two other mechanics at two different shops and they told us they did a horrible job fixing this car and that the problem is the back wheel bearing so the whole thing was miss diagnosed. Now we are out the money the car drives worse than it did and we’re still at square one. Other mechanics said do not ever go back to this place. They noticed that they jammed on our parts instead of pressing them on like should have been done. I am a very easy-going person but this has been a total nightmare and I usually don’t leave bad reviews but I do not want someone else to have this done to them. Pls pls be cautious of this place. And on two separate occasions they told us they would leave our keys in our car when they close so we could pick it up that night and the keys were not in there. Also on two separate occasions when we were dropping the car off there were cops they are looking for someone who worked there and the parking lot on another occasion smelled like weed. We tried to call to figure something out and they could’ve cared less.As to the reply from the shop I am adding to my review everything that was responded about is an absolute lie I am stunned. This shop did the diagnostics told us what was wrong and every time they would switch what was wrong after they fix some thing and it was still doing the same thing. Our tires were worn but are the correct size and that has nothing to do with the diagnostic when you left a car up and pressing the gas to spend the wheels to see what is going on. The police officer that was there that morning specifically asked me and my husband when there would be someone here because he was looking for someone. You all claim to do your own diagnostics and now you’re going back on it.

I highly recommend Crenshaw Automotive to everyone I know! They’re the only ones our family trusts with our cars. Their prices have always been the best, they’re incredibly honest and trustworthy and always get our cars back to us as fast as they can. If I could give ten stars I would! Thank you for always taking such great care of our family and making sure we’re safe!

I really have to brag about Crenshaw Automotive! Every vehicle we own has been there. When we first found them we were checking prices and they were the lowest so we gave them a try and loved their service! I just picked my Yukon up from them this afternoon. My front wheel bearing/hub assembly went out and it was bad! When I drove it home this afternoon I was just as impressed as I have been every time we have taken a car there. My car drives better than the day I bought it 😁 Since we went to them the first time about a year and half ago we haven’t been anywhere else. We love this place and as long as they are in business we will continue to take our cars to Crenshaw!!

Big thanks! Was leaking fluid from my engine. They got me in right away, diagnosed the issue (a flaw from my oil change elsewhere), and fixed it no-charge. Was in and out in minutes. Highly recommend.

Always fast. Always polite and respectful. Easily fit me into their schedule each time.

Crenshaw got my truck squared away before the it was scheduled. Good service and good price. I was completely satisfied.

Very friendly and honest!! Wouldn’t take a my anywhere else.

Weve been taking our cars here for about 5 years. Excellent work, more than fair prices, and a large variety of services not available at other garages. ( wiring for lights and other accessories, installation of custom parts ) My husband is an aircraft maintenance inspector, nit picky, persnickety, hard to please... If hes not complaining, these folks must be darn close to perfect.

Great honest people, I highly recommend their services!

Quality work

Beware!!!!!! Keep everything and take notes of names, dates and times, trust that you will need it!!!!! I’m now paying the price because I didn’t have enough proof. I misplaced the receipt given to me. The only thing I had was a check written to an employee and signed on the back by the employee and a Crenshaw. Excuse “the employee did not have a bank account and the check was cashed for him”. Stated, “I had made a side deal with the employee. He had no record of the repair and the employee no longer worked for him”. Not to mention the damage to my vehicle while on shop property and what happens to a vehicle after sitting for 9 months. If not one thing - a half dozen other things. Caution.Reply to your response Eric: I was not going to bring this up to the public, but since you did. As stated above, the work was done at the shop and that is why my vehicle sat on your property for nine months. Truth be told, your step-father (Bill) is the deceiving and dishonest employee. All you had to do is ask him. Not be illusive for 6 weeks and not follow through on your word, put me off and state everything I said was not truthful. As I already stated to you on the phone I’m not arguing anymore. I encourage everyone who has had an issue to make the public aware.

Been going to this business for years. I have always felt fairly treated and Eric always has the will to make it right and run well. They stand behind their work and make a honest effort

Called about getting my engine rebuilt, they seemed interested in doing it. I’m told bring it in, let me look at it. I bring it in, no one ever told me it was going to cost me 80$, on top of the oil change I got. Also, my girlfriend called for a quote on an alternator. We already had the part, and was quoted over $200. When the highest quote we got elsewhere was $150. Between the location, the misleading, and price gouging. I’ll never take anything to them: or even call them.

I paid a lot of money to have my diesel motor bulletproofed by them. They seem like honest nice people.They inspected my vehicle thoroughly before giving me the estimate and finish date. I called them a few days before flying back to pick it up and they said it would be ready? They were two weeks late on there finish date even though they told me to fly back and pick it up? I had to wait around a town i no longer lived in for two weeks while it sat in there shop not being worked on?Every time i stopped by there was no one working on it and they said theyre mechanic had not come in for days?When I did pick it up It broke down on me on three separate occasions on my work trip west and back. Thankfully i did have AAA.One of the new repair shops showed me the old brittle plastic rocker clips were reinstalled in my new heads and there was a broken oil rail bolt . The plastic bits had gone through my oil system.The repair bill was thousands. I made an appointment with the Crenshaw family owner when i was driving back through Woodstock to install an oil bypass filter system at my own expense but upon arriving the employees didnt know anything about it and the bypass filter system wasnt there? I had my time wasted once again.Crenshaws was expensive,unreliable and did not stand behind there work or there promised schedule. The owner did give me a used oil rail bolt to replace the broken one in my engine and said they would have some new plastic guide clips for me if I came back later? I came back two days later and the employees once again knew nothing about it and the clips were not there? The cost to have these parts reinstalled correctly was not offered to me?

Not a hassle today at all. Fair price, attentive, did what they said theyd do. Pretty simple formula. Keep it up.

Complete lack of communication. They have had my sons car for over a month. They do not return my calls, they have not once called me to keep me informed on what is going on. We feel like our car has been taken hostage. Worst experience Ive ever had with a mechanic.

I will not go anywhere else. Recently moved into area. Got a quote from them to replace hybrid battery in my Prius. Crenshaw beat out any other shop with same warranty. All personal treated me with respect and were over the top professional. A special thanks to Kristen for your help and patience! Great experience!

Crenshaw automotive is a place you want to do business with. With the amount of or lack their of integrity in the automotive business, Eric and his team are just the opposite. These guys are the real deal and they have two locations. Highly, highly recommend. Wish I would have started doing business with them sooner.

They where 400-1000 cheaper then four other places I went to including the dealership. They also allow me to find my parts cheaper to save me money.

Always honest with me and never try to upsell me!

If you are looking for a local mechanic you can trust, this is your place. These guys go out of their way to be helpful, and they do business the right way!

I went to Crenshaw Automotive to install new brake pads, and rotors and they quoted me a LOW price. After further inspection by another shop Crenshaw left the original rotors on my car and shaved down the original and put the new brake pads on top and causing my rotors warped. I had to get both the brake pads and rotors completely replaced because Crenshaw Automotive did a scam job and tried take short cuts. This is EXTREMELY DANGEROUS and I or my newborn child could’ve been seriously injured. STAY AWAY from this SCAM of a repair shop.

Eric and Tony are the best!

This is this kind of auto-shop that fits the stereotype. had an engine rebuilt by them just to have it break down on the highway and had to pay someone else to redo everything. Surely there is a safety checklist of things they must check before sending someone off on their way... They are big on verbal contracts only they can remember. Needless to say, I dont recommend this place.

I take all my cars to the woodstock location and have always had a Great experience, the guys are great and work fast. I wouldnt take my car any were elts, highly recommend this shop 100% thank you crenshaw!!

They are so very honest and so very accommodating. We take all of our cars there 3 of them to be fixed.

I like them. I think theyve been honest and fair with me so far and Ive had several jobs done on several vehicles.

Great People Great Service totally recommend

Would not trust my truck with anyone but Crenshaw thanks guys!