Low stress family owned and operated service shop. Extremely courteous, professional and communicative. Very much worth your while to drive out of the way to get your maintenance done here. No upsell scams or outrageous charges like your local neighborhood dealership. Work performed with care and completeness! Thank you. :-)
The office staff is amazing, super friendly and thorough. The Mechanics DO NOT MISS! they do amazing work and are very helpful and thorough themselves. Go to Master-Tech if you want to pay for a great experience and an impeccable job well done. I couldnt be happier with the new engine and alternator they put in my car.
Best service in town hands down. Fast and efficient and friendly.
Bought a used murrano from a car lot in Woodland, and you know that saying if it sounds to good to be true it IS...it was a great price but Ive have spent more money fixing it then I bought it for.. towed 8 times since I bought it a year ago. My mechanic was my brother but he passed away and I dont trust anyone when it comes to cars.Ive been referred to several shops and they either Fix it or dont know what the problem is. Master tech is the 3rd shop so Im crossing my fingers hoping the 3rd time is a charm 👌
Richard and his staff are always friendly and very knowledgeable. Customer for life!
As soon as the car got home from the shop it started spewing smoke and spilling liquid from the bottom too. The a/c no longer works neither. What gives??? This is why mechanics get such a bad rap and no one trusts them. They charge a lot of money and only add more problems to the mix. Immensely disappointed but not surprised.
Called at 9:30am on 11/12/20 to make an appointment to have my brakes checked as there was screeching sound from the cars rear left tire when I applied the brakes. Richard asked if I could bring in the car at 10am that day. Checked in and 40 minutes later they had checked the brakes, cleaned them and found nothing wrong, No charge and the screeching sound was gone. It was a wonderful experience and would recommend them to anyone needing automotive work.
Great mechanic repair shop for your automobiles, great prices too. Very knowledgeable
Ive been going for years very knowledgeable and safer reliable mechanics
I am extremely happy with the service. The staff were helpful and curtious. They were able to take care of my vehicle and keep it safe. They also didnt try to gouge me on the bill.
Great people, got us fixed and back on the road
Lovely, Welcoming and Friendly Employees. I am extremely happy with the service, smile and hospitality of the working people.It is my second visit here.The first time I had issues with the lights on my car. I went so many places and got diagnosed. Everywhere I visited I was told different problems of that single issues with light and it could be more expensive than I expected. However eventually when I went Master Tech, they just took five minutes to diagnose and fixed it very quick. It was only 6 bucks. I can’t compare the service they had given to only $6, but it was 6 million of smiles, politeness, hospitality and services.Secondly I visited today with an issue of air pressure but technically I was not well known about what happened to my car. Even the employees are busy, Manager told employe to spare couple of minutes to diagnose and fixed it for free. I am writing this review not because I got my car issues got free, but the friendly, home environment and greater service, I don’t think I can get anywhere. Keep it up.
They have been servicing my cars for many years Employees are all friendly and service is always good
Very professional and friendly! They did work needed and did it right!I had my them do my smog cert!Noticed other services they offered that were priced great!Thanxs you guys!
Great Service
Great shop to take your car in.
I havent been there. I just called to get a quote.
Came to the shop at 11:40 am to askedfor a simple 10 min quote for my full vehicle tune up. The lady at the front took a picture of my vin number told me that they would call me back. She said that they have my phone number on their computer.Now its12: 40pm, never receive a phone call back. I called them back asked about my quote and they told me they dont have my quote or my phone number record. I gave my phone number and said they will call me back. Now its 5:34 pm (closing time) and still didnt got my quote. they said they are so busy. I asked to speak to the store owner ricard or peter ?? the lady said hes not there and suddenly he is there and now he talked to me and got my quote. I went to 8 different auto shops and got my quote less then 10 mins. I would never do business with them again.
Fast and friendly. Would definitely recommend them.
I was very disappointed with my 90k service. I had requested the extra AC service which they forgot about n did not complete. Staff seemed irritated with me when I expressed my concerns regarding what I wanted them to pay attention to. I feel like all they did was complete the bare minimum 90k service that was recommended for my car even though I asked them to fully inspect my car including AC and informed them that I was willing to pay extra if needed as I knew the AC service was not included with the 90k services.
Its a Hell of a place. Its very professional & courteousI would recommend getting your auto repair there.
They fix our cars when they need to be
I had to change my review.They put in a bad battery in my Ford Transit. I went for many months getting jumps. This was a great big headache for me. i
Quick reliable service with very friendly staff!
I am incredibly happy with the service I have received from Master-Tech and their knowledgable staff. If you are looking for someone to care for your vehicle that actually understands motors as opposed to techs who are just trained to read back a diagnostic tool interpretation I would highly suggest Master-Tech. Not only are they staffed with actual mechanics that know how to professionally and accurately inspect and find the issues with vehicle problems but are also knowledgable with warranty coverages. In addition to this, they listen to the customer and treat them with respect. I would recommend this business to anyone experiencing issues with their vehicle.
I had a wheel bearing fail while I was traveling back to Oregon from Los Angeles, stopped in Woodland to look for a mechanic that deals with Japanese vehicles. Master Tech came up and the reviews were decent so I gave them a call. They were able to get it on the lift and checked out within an hour, diagnosed the problem, and gave me a fair price for the repairs. They also arranged a rental car for me and got me a 10% discount on that. When I came back down to pick up my car, it was ready and the price was $200 less than the estimate because some of the parts that they were expecting to have to replace were actually fine.Being in that kind of situation, I honestly expected to pay a premium price to get it taken care of in such short time, but Master Tech did not do that. They are honest, professional, and have great customer service. I am thankful for their help in a difficult time.
Great service they gave me a ride home and picked me up when my car was ready. Very courteous ♥️
The MOST honest repair shop in the area. Many, many longtime customers and for me, that says it all!
We love and trust Master Tech for all of our repairs and servicing. I really respect that they are willing to tell us when something doesnt need to be replaced yet. Most places would just do it and charge you even if not needed.
Very honest staff. Richard is the best!! Honest.. honest..honest!!!
I went there for an oil change and they did not overcharge me. They checked the car out to see if I actually needed to get certain parts serviced. I feel like I can trust them and will definitely have my car serviced there again.
Rich is the best, Staff is the best couldnt ask for a better mechanic in woodland
I have got to thank Master Tech for the amazing job they did on our car. They truly went above and beyond what a mechanics shop has to do. We were on our way home from Lake Shasta to Southern CA when it just failed! The auto shop at Walmart referred us to Master Tech and they were so helpful! Not only did they diagnose exactly what was wrong they ordered the parts right away and were very thorough in fixing the car. We didnt have a single problem going home. On top of the great mechanics they also helped us look for a hotel to stay in the area and dropped us off and picked us up. I sincerely wish we had a Master Tech in Southern CA because they would be my ONLY mechanics ever! Thanks again for a phenomenal job.
Seems a bit expensive but probably isnt. Ive had my car there several times a they have always fixed the problem and kept it running well and in good order.I will go back to them if or when the need arises.
Were absolutely amazed with diagnosis, work and extremely reasonable charges for our 2011 Honda CRV. Will definitely return for any future work.
Richard does his best to make sure every guest is satisfied.
I thought they were very professional. Very prompt and efficient service. On our way to Oregon, needed help, they took the car right in and it was ready to go same day! Thanks guys! Richard Dousay
Well qualified and honest
After Id been recommended by a family member to Master Tech as a good alternative to a main dealer for Japanese cars I booked my 10 year old Lexus in for a Friday morning at 9 am with starting problems - possible starter motor or battery issues. I turned up at at 9 am handed my keys over to the reception and thats when things started to go wrong. I was told that someone would be out to talk to me about my car soon and to wait in reception. I said I would wait for the car as this was a minor fix for any garage. An hour passed and thankfully Id taken a book to pass the time away. After two hours had passed I inquired to reception as to what was happening with the car. Told she would go and check at once, another 30 minutes passed when the receptionist came over to where I was sat waved a piece of paper in my face and told me I needed a new battery. It didnt take a Sherlock Holmes to diagnose this. I agreed that they could go ahead and replace the battery. Another 20 minutes passed and I was told everything was ready for me to collect the car and it would be outside waiting for me . I paid the $114 for the battery and walked out to the lot. The car wasnt outside in the lot, it was still in the bay with the hood up and two mechanics struggling to put a new battery in . I waited. After nearly 4 hours and traveling from Davis I had a new battery. I did not receive any apology for the wait or explanation as to why it had taken 4 hours to replace a battery. I believe Master Tech were too embarrassed to charge me any labor. And to cap it all I got home to find the reception had called my wife at home to tell her I needed a new battery when I was sat 6 feet away. I could have called into any tire and battery shop and had this job done in 30 minutes. Ill never be back here.
Owner had really good communication and was very transparent when I had to do an engine swap. Only complaints were minor and they fixed them in a timely manner for free.
Love Master Tech. Never a problem and staff are great.
Well i brought my car in to get a quote on how much it would cost to fix my lifters an i get told there is nothing wrong besides the noise an was told to put 20w50 oil in my little 2.2l engine in this cold weather to prolong the life an didnt even offer to fix it so now im doing it myself an almost done with a job that could of been done by them but they didnt want to so now im kinda upset that they didnt want to do anything with it. I was recommended to them by my normal mechanic an now i have to go back to him an let him know that recommendation was no good
My engine quit on my 92 Accord without warning while I was on my way North from the Bay Area, luckily I was close to these guys. Even though it was a Saturday, they were more than willing to take my car into the shop as soon as it was towed and do anything they could to get me back on the road. I really didnt expect my car to be fixed in a matter of hours but they did it. What really set them apart for my situation, is that their mechanics are skilled and efficient at troubleshooting and worked together to find and isolate the issue to a failed component. They were also working on cars much newer and more complicated than mine and still troubleshooting accurately. The manager was good about updating me and the other customers in the waiting area about what the mechanics were trying and what they found. If youre in their area and your car breaks down, I would highly recommend giving them a call.
Theyve been servicing my truck for 17 years. They do high quality work . Richard and his crew are true professionals.
Dropped my car off at 9am to get an e break tightened and they call back 6 and a half hours later to tell me they couldnt. I get there and the lady wanted to charge me the amount as if they fixed it. Never again
They are very efficient...very nice and very helpful
Great customer service, happy with my cr repairs
They corrected an issue with my belt in just a couple minutes.
My mother went there they said that she need an O2 sensor to pass smog she bought an O2 sensor from them they charge her $247, at AutoZone it cost 120.00 after paying for that they said that the car didnt pass smog now theyre telling her she needs to buy a Cadillac converter for 2000.00.. ask my mom to ask them to get the smog test results and they still have not finding it very bad experience very unprofessional if you get a smoge and you pay for a smoge you should get the test results immediately with your car. If your smog test results show that you barely didnt pass then you dont need a Cadillac converter most of the time thats why its important to get your results. (Still waiting for results ?
Honest and fair. They will only repair what you actually need done. 👍
Great auto knowledge
My wife is disabled and we have a used Dodge Caravan, Braun Entervan (Ramp access for wheelchairs). I have used MasterTech for most of my previous and current vehicles, Japanese or otherwise. Rich and his staff are thorough, thoughtful and very reasonable with labor fees.The recent service was to replace shocks and struts, which was the first time for this vehicle at 56K. Because of the extra weight for the ramp system, this van required a special extra heavy duty rear shock. Rich researched this and sourced the parts. With the new suspension all around this van handles like a new car, you cannot really feel the extra weight.This will be of great benefit to my wife who has frequently had spikes of pain due to bumps in the road with this vehicle.Thanks to Rich and The Master Tech Staff for your great work.
Repair to the coolant system needed an extra flush after 6 months and they did it free. Thanks guys!
Quick and reliable service, good people.
Fast smog and synthetic oil change. 45 min for both.
Poor job $900 and the car still sounds like s*** 0stars
Never again! They ripped me off!!! For the last time.
They can do better
Customer service is the best
Fast battery charge
I was on my way to Washington from Fresno when my car broke down in woodlandI took my car to this guys next morning and Im glad I didnt look anywhere else, I did to this inflation they were trying to save me money include me back on the road as soon as possible and plus they give me a ride to my hotel room and pick me up when the car was done