They are the best!! Wendell has always taken great care of my cars, has never tried to sale me or add services that I did not need. The service on any of my vehicles have always been exceptional.!!!
This is now Dinos Auto Care Co.A great place for honest auto repairs!
Fast Friendly Excellent Service......needed some old truck tires dismounted and it was done in 15 minutes...Thanks Wendell
Been going here for over a year with no problems, fasts, efficient and great customer service. Change in management/ownership to Pep Boys has not been good. Took forever to drop car off for warranty tire repair, tire rotation and oil change. While waiting to drop car off, another customer that was picking his car up had his tire mounted the wrong way on the wheel, that didnt inspire confidence but figured it just a fluke. Car was suppose to be done by 5, got there @ 5 said it would be done in a few minutes, waited over 45 min extra because battery was dead in car from leaving door open with electrical components on. Again, not happy but mistakes happen. Final icing on the cake was driving the car home tire pressure light came on. I checked tire pressure when I got home, it was over inflated by 10 PSI, on the same tire that was suppose to be repaired and in the same position it was before, so tires were never rotated. Lost a customer tonight, be wary of bringing your vehicle here.UPDATE: Noticed oil leak underneath car, I took into dealership because I didnt trust bring it back to them. They didnt screw in the oil plug all the way and was leaking oil from that. Worst car service ever.
The Elliott guys are a good shop. They are friendly and they do their job well. They care about customers opinion and follow up with you to make sure you are happy with their service.Initially we didnt get to a very good start - I came to change oil and ended up with $500 bill and it caught me off guard. It was partly my fault - they asked if I wanted these things done before actually doing it and I agreed. These guys are definitely on the sensitive side and theyll recommend fixing safety-related things like breaks in advance (at 70-80% wear). On the other hand, they dont invent things that dont need to be fixed.So, if you want them to do something particular - be very specific. And if you want them to check your entire car - be ready to talk about the things they have found and be clear on what you want to get done or not.Their customer focus is very high. For example, after they did wheel rotation on my vehicle and my car started shaking when going at high speeds, they re-checked it, identified that the (now) front tires were cupped and rotated the wheels back for free.And when I pointed that one of the tires was leaking air after I took it back from their service, they agreed to check and fix it, again for free.
Everyone has been very nice and helpful. The staff is very professional. Erin was a huge help when it comes to picking out the right tires for me.. She was very knowledgeable.. Thank you guys for an all-around great experience. Ill be back !!
Thank you so much Daniel for your great service! I have only one car and had to have the tires replaced. Daniel was very kind to offer to drop me and my two little ones at Barnes and Noble while we wait for the tires to be changed. After the tires were done, he came to pick us up! Its rare these days to find such helpful people! Highly recommend Elliott Tires & working with Daniel~
These guys stayed open over an hour late so I could get my new tires installed. They even tested the fit for me and made adjustments so I could get back on the road safely. This is a great shop with real friendly service. I couldnt be more pleased. Thanks guys!
Great service from Daniel! We had a problem with my moms car and were not close to home. We were towed to Elliots and were helped right away by Daniel. He was clear and honest about what needed to be done. My mom ended up having a big repair done, but we feel confident that the work made the vehicle safer. Daniel also arranged for us to use the shop car while the work was being done and tried to discount as much as possible. If you want reliable, honest people working on your car, go see the team at Elliots and ask for Daniel!
Great customer service, made sure I understood everything that was going on with my car and what was being done. Will definitely be back for future services. Thank you so much Aaron
Good honest guys. Daniel was extremely helpful and after a bad experience elsewhere he took wonderful care of my car and explained everything really well. He easily saved me from buying things I didnt need and saved me $500. I will definitely be back :)
My dad is a longtime customer of their Kent location, and he recommended Elliott when I needed new tires. This is the only repair shop I will go to if I need work done on my car. The technicians are knowledgeable and personable, and I never feel like I’m being taken advantage of.
We came out of Molebaks to find our tire was flat! These guys were able to take a look at our car on a Saturday at 4pm with no appointment. They were super friendly and upfront about cost and situation (potentially unrepairable tire). Im pretty happy with the customer service.
Thank you so much for fixing my car under such short notice. I dont know what I would do without you guys. Your service was much appreciated.
I have been dealing with Elliot tires for quite some time. The service is great, they always do follow up calls to make sure you are satisfied. If there are any questions they will explain the answer to you in complete detail. I love using these guys and recommend you should as well.
Great customer service! I went in with my 4 kids and found out our truck was not safe. They drove me home and then worked on the vehicle. They had the job done in just a few hours. We are very pleased!
Great customer service and willingness to get me the tires I wanted in a very short time. Awesome staff - will definitely be back for tires and other service . Merry Christmas !
I went in to get my brakes bled and wheel cylinders replaced. They were wonderful. It didnt take too long. I actually had time to walk around and enjoy the town. They had quoted me X amount of dollars and they charged me less than what they estimated. Great and honest people.
Ridiculous. Scheduled several days ahead of time, got here on Saturday and proceeded to wait six hours for an oil change and tire patch. Wasted an entire day for something that should take 45 mins tops as they let everyone and their dog go ahead of me in line despite scheduling ahead. This place sucks, go somewhere where they have it together or at the very least pack a lunch and be ready to waste a day of your life.Addendum: Im adding two stars because they comped my visit for this and gave me a voucher for the next visit. I wont be coming back but they seem genuinely honest and sincere at least.
Great place to bring your auto. They are friendly folks. They are honest and does honest work and the work is top quality. Happy holidays!.
Efficient service. Knowledgeable employees. Enjoyed chatting with Wendell, they got me in and out very quickly and did a great job changing my tires.
Came in being towed, and the whole time felt welcomed and appreciated. Jeff was very helpful with finding a great price on the two tires I needed to replace and had them here the next day !!
I have recently had to have quite a bit of work done on my car. A friend recommended this business to me and I cannot be happier. The manager and fellow staff members have gone out of their way to take care of my needs and were quick to follow up to make sure that my problems were fixed correctly and completely. I found them to be very thorough and very honest. They didnt recommend anything that I didnt absolutely need and I felt that their price range was very fair and that they were sensitive to my financial situation. The knowledge and skills of each of them is a quality I look for in this business of something I know absolutely nothing about.I highly recommend Elliotts in Woodinville. They shall continue to have my business.
I broke down right next to you guys and not only did you make my car right again but you were right on top of it and your courteous staff had a warm welcome. Thanks for getting me to work ! Could have been a bad day !
Best guys I have ever met. Really great and helpful. If you ever need help, go here. These guys are the best mechanics arounds.
Awful experience. My wife and I needed an oil change so we stopped by because there was only one car there. the mechanic was rude and condescending, telling us it would take two hours for the oil change and to make an appointment and come back later that day. We did, and still they managed to disregard all forms of good customer service. They had no respect for our time and did not honor our appointment time. I have never been to a place that has taken so long on an oil change. We will NEVER recommend Elliotts to anyone, and will NEVER bring them our business again. Go anywhere else for your car maintenance before going to Elliotts. Rude, dishonest, condescending, mean customer service.
I went to Elliot Tire and service around a month ago. I have saved my review, to see if what I went in for was truly repaired. My car e36 BMW had a front end shake on long highway turns or at 70mph. I took it to Big O tires and was upsold like crazy and they got my car really dirty, along with looking through things I didnt even ask for.I then proceeded it to get a second opinion at Elliots. I wouldnt be able to afford for them to do the repair so I just asked for an honest inspection. So they put my car on their rack and found the problem instantly. They walked me into the shop showed me the worn Lower Control Arm and bushing and didnt charge me a dime. I thought and told them I was willing to pay a charge since it was so hassle free but I wasnt charged a dime. The employees were nice guys as well, I would highly recommend!
Ive had good luck with this shop. They have always done good work for me and have treated us fairly.
Bait and switch tactics. quote one price over phone and another when there. will try to sell more service then what is needed. ended up paying for service that over phone was supposed to be included free. also prices are much cheaper else where and friendlier service at another repair shop.
These guys are honest and have kept my truck going over 300,000 miles. I appreciate all the work and help over the years.
You guys are awesome to be able to get my car in and out on the same day. I am incredibly happy.
I come to you for my cars needs because I like how there is a focus on the customer. Plus you guys do great work.
We have been taking all of our vehicles for years. We have been very happy with their service. Cars and trucks and RVs
Royally kind and professional guys. Fixed two tires damaged by nails on a busy day. Cost = Free!! What a great place - just wait until I need a set of tires or service! Thanks.
Customer service is A+! The people who help you are very friendly and know their stuff. They give you information and explain everything so that you can have a thorough understanding of whats going on with your vehicle.
These guys are great! They earn it! I trust them and their work. - mel
Everyone here is so nice and helpful ! They keep my car on the road and tell me what is needed now and what to plan for in the future.
The guys here are great as well as the women Erin. All of them give great customer service. Wendall and Nathan were exceptionally friendly and professional . I will definitely recommend this shop to everyone I know.
After talking to Wendel the store manager, we resolved out differences. I found him to by honest and sincere. I will use him in the future
My employer has us bring the company Vehicles here for service and routine maintenance. People here are always helpful, nice and accommodating.
Changed a timing belt for a good friend of mine and charged for it before checking the head gasket; which happened to be blown. They ended up junking the vehicle and out the cost of replacing the timing belt. Stay away from these lazy crooks.
Time estimate for front end alignment would have been nice. Otherwise, great and friendly front desk service.
Came in for a tire rotation, they noticed how low my brakes were and even brought me out to see exactly what they were talking about. I liked that they brought me out and showed me my vehicle from below and that was incredible.
Great customer care and service. They accommodated my walk-up with their busy schedule on a Saturday. Thanks
4 hours and 10 minutes and 157 bucks to tell me my coil is bad which I found out in 5 minutes for free at autozone. 600 dollars to fix by these people. 78 dollars to just do it yourself with autozone part. My first and last mechanic shop experience ever. Got a complete guilt trip from employee about my frustration. Paid in 1s. Could have got a new windshield instead.
Very nice people! They are honest and know their stuff!
They will try and upsell you when buying tires so be careful. I only needed 2 tires and they tried scaring me into buying 4.
Almost 6 hours to change tires, got expectation at start that it would be an hour and that they would get right on it, after I agreed for them to work desk guy went home, truck sat in parking lot for 45 mins, once it got into shop it sat on stand for 2 hours with wheels off, once. They got new wheels on it was left in back lot without alignment for almost 2 hours, manager had to get them to start alignment, truck was on alignment stand for an hour, no updates on progress. Apparently whoever was working on my truck left early, I was stuck in waiting room with really no idea what is happening. Manager did his best to round up the troops but I am disapointed especially when spending $1700 on tires.
Elliott Tire has always been so good to me and my friends, so honest and trustworthy.
Great service with every visit. I know the guys here will take care of me and my families 7 cars.!
Friendly and helpful staff ! Straight forward and tells you like it is !
Honest, good hearted people. Quality workmanship
You did a good job ! We appreciate you doing this !Thank you ! Have a good day !
Thank you for being so friendly and letting me know what I need to fix my car. Very professional.
They swapped 4 tires on my S6 (90k car) and they used a crowbar for 2 wheels which caused massive wheel damage which they didnt want to accept responsibility. They also didnt clean any of the wheels post install so it was covered in grease. Complete joke of a shop. Also tires were set to 48 psi instead of 35. Dont take your car here period.
Honest technicians. Excellent work.
I was charged 700$ for my Passat alignment that was supposed to be 80$ plus tax: they broke a ABS sensor incidentally when they worked on the alignment, and they charged me the parts and labor. Also, they charged me an extra 100$ because the joint screw was too tight!
I had an appointment down the street at Goodyear and they couldnt get me in on my scheduled appointment time. You folks squeezed me in. An extra effort was made to squeeze me in. I will change to this tire service location for my repairs and purchases in the future. Thank you.
HONEST, you can trust these guys
They will try to sell you anything and everything that they can. Beware.
Thanks for the same day,friendly service.
50 dollars to replace a tire pressure sensor, on one tire. But hey they know I needed it so they got it done, so I guess its ok
Most trustworthy place I know
Good Job and good attention
I have been using this garage for more than 10 years.
Thanks for the fix up on my tire. Your my go-to from now on.
Slow service,but we had a lot of work done. Thanks for the discount.
Good work, great service.
Low pressure for a car repair place, but they seem to always find something more wrong. No more than standard for the industry, though.
Elliott Tire is A + in Repair work and customer service. I wouldnt go anywhere else.
You were right ! Less than 10 min.
Great mechanics,good prices!
Nathan and Wendall are a pleasure to do business with. They are friendly and professional.