I spilled liquid on my laptop keyboard. Richard came to my house, picked up the laptop, ordered the parts and returned to me a few days later, a totally great, fixed laptop. I will ONLY to go ABC Computers in the future since ABC Computers have earned my trust, respect and admiration! Well done!
Went above and beyond to help me solve my computer issues and even stayed to make sure everything was stable. Responsible, trustworthy, and so much more. Definitely recommending to anyone with tech issues or even a routine checkup.
Richard is the savior of my Macbook!I had a water damage on my brand-new Macbook pro a month ago. I went to a local shop in Charlottesville at first -- big mistake. They charged me $80 for cleaning the water and told me it cannot be repaired -- without showing me the inside, they suggested me to just spend $2500 and get a new laptop.Then I went to ABC Computer and Richard opened the back of the laptop in front of me. He showed me how the local shop scratched one of the batteries and tried to cover it with tape (as shown in pic) and all the watermarks on the logic board. He is very professional and honest during the whole process.He kept my computer for a month and worked very hard to help me fix it. At the end, I was able to fix my Macbook for $700 by simply replacing the keyboard, instead of buying a new one.Language cannot express my gratitude.
Richard was great! Very transparent with communication and pricing. My 5 year laptop was dying he replaced the fan hard drive and upgraded the RAM for less than the cost of,a new cheap laptop. Highly recommend ABC!
Quick quality service, laptop was fixed over a month ago and has been like new again.
Scheduled a diagnostic onsite visit and nobody showed up. Didnt get a call or email for any updates. Ill be sure to contact these guys in the future though if I get stuck in a high place so they can let me down again.
Extremely professional service from Mr. Richard. I highly recommend ABC computers repair. Thanks
Extremely professional as well as goes above and beyond to be as convenient and helpful as possible. Especially impressed with the quick turn around time. Richard definitely knows what he is doing and I would recommend him to anyone looking for help with their computer.
Amazing experience, came on Saturday to pick up the computer and by Sunday (which is Easter by the way) dropped off the computer in top shape. All problems fixed, cables and case cleaned to perfection.
Richard is awesome! I highly recommend him. Fantastic response time, very knowledgeable. My computer crashed and he was able to retrieve most of my files in addition to adding more security. Very pleasant and took time to explain things to me that I was not aware of. I will certainly contact him for all my computer issues. Thank you, Richard!!
I just want to say thank you for the quick service, to help me build my business with the new computer system and all the website and social media, all the organization you provide makes my life easy, also looking to renew my year service contract with you and keep your business for many years thank you soooooo much
Richard came to our rescue today. Very knowledgeable and completed all services and issues we were encountering. Was perfectly on time, could not have been a more pleasureable experience. Thank you.
I normally do not give reviews, but for outstanding and honest customer service, I will make an exception. My wifes computer was fixed in a matter of hours! Richard came to my location and picked up the computer, he saved me time and money. The price quoted was exactly what I paid and it included some extra work. Highly recommend using this business for your electronics repair.
Richard is great. He really increased my knowledge while taking the time to explain what he did. He added value to his work on my laptop by showing me how to have better protection by using a different browser and other tips to this non-techie.Thank you Richard!
We are so grateful for all of the help Richard has, and will continue to, provide. He is professional, very knowledgeable, patient, and a great teacher. He has identified/resolved our connectivity problems with our TVs, helped with I-Phones issues, replaced two damaged hard drives and restored files, instructed us on better file management, and answered all questions from simple to complicated. I highly recommend him to those with computer and connectivity issues/problems and those who need assistance on how to use various computer programs, I-Phones, and etc. Richard is amazing!
Richard’s customer service and professionalism were above and beyond my expectations.
Return 2 times to the house for extra adjustment at no charge :-)
Honesty! My wifes laptop was (supposedly) damaged while we were on vacation. Geek Squad assessed that the LCD screen needed to be replaced. Richard (the owner) just came out to my house, gave it a (rugged) field test and said that nothing was wrong with the screen, as it turned on just fine. This is an honest man! A lost quality in many business people. He told me he could not take my money, but just write a review for him. He gained a customer with his honesty and product knowledge.Look no further for computer repair. Richard is your guy!
Super fast response time. Computer was repaired very quickly. Very pleasant and took time to explain things to me. I will certainly contact Richard again and would highly recommend him. Update****Had a problem with my Gmail....which was unrelated to the original problem....and he spent a long time helping me to resolve it. It turned out that it was something that I had caused. Thank you, Richard, you are awesome!!
Richards service was above and beyond. He came to my location and picked up my PC within hours of contacting him and worked tirelessly for 24 hours to get my system back in working order - working into the night and even driving hours away to pick up a part so I wouldnt have to wait and all the while providing instant and continuous communication. Worth every penny, cannot recommend enough.
Richard G is an outstanding computer tech. Thanks to him my computer was up and running within 30 minutes. I highly recommend him.
Amazing just amazing but the only problem I had is just the wifi and bluetooth isint working tho
Richard is a very deliberate and efficient PC Technician! He aims to please and ensure that his clients receive the best advice possible. Ill most certainly call him for future visits when the need arises!
Richard gave my computer a thorough cleanse and necessary protection software. And he gave me a great education on computer usage. I will definitely call on him in the future if/when needed.
Very helpful and fast. Richard really knows his stuff!!
Richard was very nice, he fixed my computer and explained everything he did. Since I did not want to invest in another computer or laptop at this time and sometimes work at home. Im really glad I gave ABC Computers a try. High recommend.
Richard was amazing! I had problems with my computer one day, called him, he did a diagnostic and it worked the next day like new. I had bought it from eBay and the warranty had expired. Richard offered to help me remedy the solution with the buyer and he put in extra time to make sure my computer was ready for law school. He is professional, warm-hearted, and technically savvy. I would suggest him 110%. He also charges a reasonable price. Definitely check out ABC Computer Repairs.
I was having some issues with the side of my laptop where the charger is plugged in, and it would not hold charge if I did not position the charger a certain way. I contacted Richard yesterday to explain the issue to him, and he knew exactly what the problem was. He picked up my laptop this morning, and he returned my laptop about 30 mins ago! So not only did he fix the issue that was going on with my laptop, he also provided fast, honest, and professional service, highly recommend!!!
Amazing! Fixed the problem the next day, super fast and very cordial. Amazing customer service!!
Excellent service we call ABC Computers Repair with apple laptop water spill Mac told us not fixable. And Richard fixed for us and recover the data highly recommend this guys even they will ask you for a full address for a free visit. Just trust then 100%
Best service!!! This guys is the real deal, and is really humble and helpful!
Richard was very good. Recovered what had been lost on a broken hard drive as well as repaired a damaged another damaged laptop too within a day. The charge was very reasonable and he was patient in showing me how he set up my old backup drive as well. The recovered pictures off the old laptop were priceless.
One million of thanks for the help we receive, our services went up after the service was done, there was a great experience with this guys, they help us to set up our company and have online presence after all computers was set up on our network
Richard is fantastic. He spent a lot of time setting up my computer and, believe it or not, showing me applications I need in order to be more valuable at my current job and any future jobs. He did not quibble over having to deal with my ignorance of certain necessary computer skills. When he left, I was more educated and inclined to take more chances on the latest applications. One other thing, and there are many good things I could say, I want to point out that he was unhappy with my working on an inferior, outdated computer and was able to provide me with a superior product for a reasonable cost. I feel blessed that I have been serviced by Richard and I highly recommend his company. ABC Computers Repair
I got brand new gaming parts for my gaming computer, I did try to reassemble and upgrade, but i give up, I did contact ABC Computers, they do onsite visits ?? what a convenient service, they pick up all the parts and give me 24hrs windows to get all done, around 7pm, by 12:10 pm the computer was ready and delivered to me, excellent fast personalize service, the best :-)
Very helpful over the phone and took the time to explain options for my issue. Also timely with his response.
I just TEXT ABC Computers Repair in Woodbridge 1:00 am because says will be close soon, Richard was in charge, my PC reboot in the middle of my game, now doesnt book it says missing boot device, they come to me and once the diagnostic was done they offer 2 options replace hard drive and do fresh install or try a windows repair, I didnt want to wait no matter to what cost they did windows repair and other things 2 hrs later they return the machine working like nothing was wrong from the start :-) very happy with the service 350 well invested for a rush emergency service
Excellent fast service, my computer was fixed very quick the technician show up at my home, and show me the issues and provide me details on the solutions, I think I got the best decision because my computer has more than I was asking, there is protections, tools, programs and improvements the best of all no additional cost, thank you so much:-)
I am very happy with the service I receive from this company, and very happy to give my review, I been on a difficult relationship and my ex husband been spying me after he cheat on me, I been finding missing things and unlock windows and door also people checking the house time to time, I did call ABC Computers and ask for help, guess what, we remove different wifi devices, bugs, even spy cameras from the house, so we replace the internet security with our own cameras and internet from zero, finally we catch 3 people getting access to my house then we change the locks and re enforce the windows :-), so 250.000 dollars divorce was the bad decisions from my ex, Thank you Richard for the peace you give to my house and kids
EXCELLENT SERVICE! VERY PROFESSIONAL! He fixed all my problems and got my gaming rig set up
After days of long search for solution, I found this company doing, on site services only, excellent service I received, after my call to this company, the technician show up at my place, check the computer in front of me, and very knowledgeable way he start showing me the issues and explain the options to fix all in one service, after we agree on a very very good price for my solution, the computer was back to my next day and was highly described how the computer was improve for performance and protection to prevent further issues even that I didnt ask for it I AM very happy with this service
This guys offer free onsite visit if you send your full address after you talk with them.???... I was worrying about it but it was good to trust this guys. I did receive the best professional service because my Mac fall down and got damage no power or image, the next day was back working and clean 👆 number one on my service list thank you ABC Computers Repair
The service I got at my place, was the best, the technician was super educated and clear when he did the on site visit and diagnostic, after take the right decision Richard repair my computer in less than 24 hrs I am very happy with this on site service I will give them 5 stars more *****
Great guy! Knows his stuff. Highly recommend his services.
Fast and very professional service well deserved the 5 stars
Fast service, we are in a retirement home and we lost the power, no internet, no netflix, no tv smart it is a caos, 35 minutes after we call ABC Computers, the technician fix all our issues and the price was affordable
5 stars
My computer got stuck on windows updates, after rebooting, the system didnt come back again, I had just a black screen for days, I did call ABC Computers and my computer was fix in 24hrs,
This was a Super service, they work on your time at your location, I just trust this guys when I request a estimate to repair my Computer, after they ask me for a full address and best time for the visit I was little worry, but I made the right decision when Richard arrive, he was sooo gentle and very professional, explain all the options and return the computer next day full fix and better than new thank you guys
The service was the best we see this days, the mobile service is convenient because the technician will come to you at no cost the first time, they did a diagnostic and give us the estimate right the way, after we select the right option, the computer was fix in 24hrs, we order a new battery and was ship to us in 3 days very highly professional service (we trust then)
This company is a blessing by accident I did spill liquid to my cute Macbook Air, apple store said it would cost almost 1000 to repair it and 15 to 20 days to finish, but most likely I will need to buy another laptop, ABC Computers Repair did fix and leave it as new at half price and toke 5 days only I am very grateful to this company
So happy with Richard service, I am a Apple family, everything. At home is Apple I did call ABC Computers Repair, to do full maintenance and all my devices, back up, and sync all, the service was excellent and the price was very helpful to have the year contract for a nice price
Mac Book Pro super slow, can not even type or click on nothing, Apple store said 800 dollars for a new motherboard, this guys fix the issue in 24 hrs and was less than half of the price, in addition I did replace the hard drive for a SSD and double the RAM this is a fantastic experience fan has tic
This is a really 5 stars service provider, very impress with the service less than 24hrs
Richard is fully knowledgable of all computer related issues. But thats not where it stops with him, he is an honest person who will do everything he can to save you money. I was going to go to bestbuy to get work done on my laptop but they were charging a ridiculous price for just the service so I decided to give Richard a chance with his amazing reviews. He responded quickly and actually showed me how I can fix the issue myself and DIDNT CHARGE ME A PENNY!! Not only that, I went back to him and he showed me what I was doing wrong and still didnt charge me anything again. A complete act of class! He has gained a lifetime customer with any computer issues I might have in the future! I will refer him to anyone who has computer problems and say if youre reading this review to give him a chance, you will not be disappointed!
He helped fix my Pc hard drive very nice and funny thank you so much
I am so happy I came across Richard, his services could not be topped and he was fast and friendly and I trusted him with my computer. Thank you ABC Computer Repairs for bringing my computer back to life!!
We work with this company years ago, since then we are always contacting for any issue with our office devices :-) we are more than happy with our year contract and the fast service even remote repair are the best
Very fast service, the technician was more than professional, 24hrs repair on my dead computer I will recommend for any service.
Back from school vacation, and I crack my screen laptop, I did contact ABC Computers Repair, 20 minutes later Richard was at my door, and 3 days later my computer like new, very happy with this service
We call this guys, and 30 minutes later they was at home to do a fast diagnostic on my computer, 24hrs later the computer was back super fast and better than new, thank you so much guys
The best service ever thank you for the surgery on my laptop :-) it is better than new now
Let me tell you something, thus service is the best, they just do Onsite visits and service, I was wondering if anyone has any questions about if you can trust on this tyoe of service ONSITE Service only ?... I was excited and nervous, because today is difficult to trust on a stranger in the house, But once the technician arrive I did notice he was like 3 steps far from my door, respecting my distance, the experience after that was so so so good, they really really know what means costumer service
My Galaxy s6 got the power charger damage and affect my computer during data transfer 72hrs later got both fix and working like new happy very happy with the service
I am a very good gamer, my Alienware 17rx laptop got corrupted, I did fight with Dell for hrs trying to fix this issues, but no solution, after talk with this guys, they give me the solution by phone almost in 5 minutes, so nice service, they show up, pick up the laptop and return better than new in less than 24 hrs, this is Service wao
Richard did an outstanding job!!! He quickly diagnosed and repaired my old Windows XP computer when it quit working, saving years of important files and family pictures. He then figured out how to move a giant iTunes music file (12K+ songs) to a new Windows 10 computer, saving 8 years of song ratings and playlists. I could not be happier with his expertise, patience...and he makes house calls!
Excellent fast response also fast text reply my tablet is a very important tool for my business it got defective some how, and was fix after 3 days, base on the parts order the price was more than the tablet but my business is more than the price, very happy to be back on business highly recommended
Called to ask for help and see if my problem could be fixed and he said itd cost 150 just to look at it. And told me its my fault and I obviously messed up my item. Which is obvious, I just wanted to know if it was fixable.
We move from Spain and my system was in Spanish, I did try to convert to English and I been attack by a ugly infection, pops everywhere, voices of alert and warning, I could not do anything or click any where, ABC Computer help me in less tan 24hrs, and give me all the support in spanish too, Richard was able to teach me some trics like this on google translator :-) I am very happy with this service very
Fast onsite service quick repair on my printer issues
Trust on this service with my eyes close, there is no explanation how this company works, the technician was at my home, diagnost and provide quick prices showing me live on internet the costs, the technician refuse to charge me more from that price and just charge for the labor, 3 days later he got the part and replate in front of me, I am very impress and very happy to trust on this ONSITE service, Highly recommended to trust on this company
My computer had shut and and was in a really bad state and I had no idea what to do and he really helped me out when I needed. Definitely would recommend to a family member or friend.
Exellent and fast service we are clients for years now
Richard was very helpful and gave amazing service. He was very reliable and found a solution to all of my problems very efficiently.
My computer was broken and no one could fixed it, but Mr.Richard G fixed my laptop. He is a really nice, kind guy, thank you for fixing it.
Richard responded quickly to my computer problem with great advice. I had my new computer up and running within 24 hours.
A MA ZING !!!!! my MacBook Laptop stop working, very important test coming up, I did call ABC Computers Repair, they stop at my house, and did fast diagnostic, OMG the battery was super swollen and damage my touch pad, Richard did fix in 24hrs, lucky me he order the parts overnight for me check the pictures
My noisy fan on my laptop disappeared after having an excellent and professional service with this company really 5 stars and the price absolutely accessible
Great experience! highly recommended
Excelente trustly fast service
School project was due :-( and my computer just black out, after call this guys, and they put me on the VIP express service, I have my computer back same day fix and fast :-) thank you guys thank you thank you
Many trips to apple store was to much for my mac laptop not charging, I did text ABC Computers and Richard was at my Gym Office in Alexandria in minutes, the issue was fix the next day thank you guys
Excellent service thank you
As a student, under a sponsor from my country, I have been stop by a terrible scam software on my computer, the time is short for my home work, no way to finish on time, I did call ABC Computers Repair at 1am, Richard reply by text and give me what to do as a emergency plan, in the morning he pick up my mac and return next day brand new and to fast for me :-) thank you for the expedite service
ABC Computers Repair thanks for the service to our company, without you we could not continue
They cleared up any virus or damage that was on my computer and they put ad blockers on to help it.
Network crashed - he came to my home & within 20 minutes all was working again!!!
Very Professional
Excellent service
Great service !!!!!!!!
Thank you very much for the service received, I had blocked my laptop and two iPads for which I forgot the password about 30 minutes after calling this company the technician arrived and saved my life
I am from China, my computer have a problem, the system crashes, they serve very well, I am very happyI am from China, my computer has a problem, the system crashes, they are very good, I am very happy