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Cleaning by Jenny, LLC
2826 Forsyth Rd #302, Winter Park, FL 32792, United States
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Cleaning by Jenny, LLC

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Be
Review №1

I have been using Cleaning by Jenny for years. Jenny has always been responsive to any special request or scheduling change that I have needed. She is professional and just a delightful person. I went through a few team leads before finding the perfect person for my home and family. Manu learned the ins and outs of my quirky ways, she is always smiling, never forgets my special requests and always leaves my home clean and comfortable. This company employees good people that work hard and deliver excellent service every time.

Cr
Review №2

This company was incredible. They cleaned my Dad’s home over the last few years of his life. He was in his 90’s and an amputee which could require a bit of working around. They were all so kind, thoughtful and thorough. They even have treats for 4 legged family members which the family pup nosed out. Definitely recommend

Mi
Review №3

Hard working ladies who will clean your home until it sparkles! Great office staff and nice cleaning ladies!

Pa
Review №4

My experience with cleaning by Jenny is Simply Fabulous. Ive known her for quite some time. Most loyal professional trusting person I know. And her cleaning is impeccable.

La
Review №5

The two cleaners did a great job and were super friendly. Will definitely use Cleaning by Jenny in the future.

Sa
Review №6

Today three wonderful ladies came from Cleaning by Jenny and did an awesome job. We couldn’t be happier with their service and professionalism! One woman in particular, Sally went above and beyond! I would definitely recommend this company.Sandy Nina

Ma
Review №7

Extremely detailed and efficient. You will not find a more organized and friendlier company to deal with. Highly recommend them for all your cleaning needs.

Uz
Review №8

In March of last year I received a business card on my door from Cleaning by Jenny. Been using them ever since. Prompt, professional, and always quick to address any concerns I may have. I highly recommend their services!

Ev
Review №9

Cleaning By Jenny is THE best housecleaning company in Orlando all of my experiences have been terrific! I have a clean non-cluttered home, but there is nothing like coming home from work and seeing your house look and smell so great!Brandy & Kim in the main office have done such a terrific job and have always responded to questions very promptly. I cant thank the entire Cleaning By Jenny team enough for all their hard work! Highly recommended if you’re looking for a company to clean your home.

Jo
Review №10

Theyve been servicing our home for 5 years on a biweekly basis. Our dogs look forward to their visit every time! Great quality for a reasonable price and animal friendly to boot!

Ki
Review №11

I organize/work with an elderly couple that needed a cleaning service. Cleaning by Jenny, LLC. was recommended to me and today Manua and Tina, from the service, came out to the house to clean. I was very impressed with the ladies that came over and the job that they did. This was not an easy job due to several different circumstances but Manua and Tina were very attentive to the situation and the needs of the elderly couple. Manau and Tina were very professional, didn’t waste time and the house is much cleaner than it has been in a long time! Thank you for a job well done! We all appreciate it.

Ro
Review №12

They have been cleaning my home for over 2 years, they do a great job, always on time. The price is appropriate for the great service provided.

Da
Review №13

Very reliable team leads and teams. Also, communication is supurb from the office staff. I have had Jennys services for years now, and I couldnt imagine doing business with another company. By far, best services in Orlando. Thank you for always giving your best in my home, and loving my animals.

Ju
Review №14

I have been with Jenny & Kim for over a year & I love having the teams come in & clean.I hurt my back & couldnt bend to do the showers & bathtubs, but Jennys teams come in & when they are done my house looks amazing.I couldnt thank these girls enough.Thank you, Thank you, Thank you.Judy Erdman😊😊😊😊😊😊😊

De
Review №15

I have had this cleaning service since 2013. I found them through Angies list and choose them because they are bonded, licensed and insured and because they had won the service award on Angies list .When I first met with the owner, Jenny, I told her that I had had previous issues with other cleaning companies - theft, breakage of irreplaceable items and leaving my home unlocked . She assured me this would not happen with her company and that if her staff broke something, she would replace it . Initially, I had issues with the girls leaving my house open, with substandard cleans and have had continued issues with the girls breaking items in my home . I kept the service because I liked the new team leader and I just dealt with the issues of breakage . I asked them not to open any door other than the garage and front door so they wouldnt keep leaving my French doors unlocked . I never asked for any of the items to be replaced . I also never asked for a price reduction because largely 1/2 of my house is unoccopied ( empty nesters ) and largely remains clean . . Recently, in June, her staff broke a Moen shower head in my sons bathroom . This occurred on the eve of my son s engagement party when I was having guests out of town . My husband didnt complain and replaced the shower head even after a long day of work ($90) . We did not make a big deal about it and didnt ask her to pay for it .Today, while I was at work, I received a phone call from the cleaning shift supervisor . She ( Stacy ) told me that while one of the employees wascleaning my daughters bathroom ( that had only cleaned my home like 3 times ( savannah )..... she was unable to shut the water off . . I left work to come home to find water pouring out of my faucet . I called the owner Jenny to inform her of the situation and to ask her to call a plumber to fix the faucet . Jen argued with me on the phone and said that I could not prove that her girls were responsible for the broken faucet . She went onto say that she would have to file an insurance claim and that the insurance would say that there was a problem with our pipes or my plumbing prior to her girls cleaning and that the broken faucet was not their fault . Seriously ? The faucet was not running or broken prior the their cleaning !!!!! I was at work - so who broke the faucet ? The people cleaning it because the faucet was r running or broken before I left for work . The house was built in 2010 and we have all high end fixtures and new plumbing . Jen then went onto say that she would no longer clean our home and to find a new cleaning company ! She refused to take responsibility for something her staff did even though she is insured . I told her I would be posting a negative review and she encouraged me to do so . I will also be filing a complaint with the better business bureau and Angies list . Buyer beware - in my opinion this business owner is unaccountable for issues that they created and are not customer service oriented to work through / resolve issues

Information
100 Photos
15 Comments
4.5 Rating
  • Address:2826 Forsyth Rd #302, Winter Park, FL 32792, United States
  • Site:https://cleaning-by-jenny-llc.business.site/
  • Phone:+1 321-295-7513
Categories
  • House cleaning service
  • Commercial cleaning service
  • Janitorial service
  • Professional organizer
  • Window cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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