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Swim Solutions
15502 Stoneybrook W Pkwy #104-432, Winter Garden, FL 34787, United States
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Swim Solutions

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Ar
Review №1

Cannot praise these guys enough. Never let me down!

li
Review №2

Very nice and professional pool company. They are incredibly responsive and reasonably priced. They went out of their way to diagnose a pool issue we were having. Will use again in the future if needed.

Co
Review №3

UPDATED: This is the correct company; the account is under my husbands names, so please disregard the response below. After posting this review and filing the CC complaint, we believe we were finally successfully in stopped the recurring charge, but are still awaiting a refund that was previously promised.We signed up for this service over the summer as we were having difficulty getting the pool to the right levels. We have been attempting to cancel the service for over three months now, but continue to be charged while not receiving service. We have called an endless amount of times and cannot get the issue resolved. Communication with this organization is beyond poor, to the point we have shifted to filing claims through our credit card service. Terrible business practices. DO NOT USE unless you want an endless recurring charge with NO SERVICE.

Ji
Review №4

Swim Solutions is wonderful! Luis is respectful, detailed, polite, and so nice! The value and quality of service is fantastic. I have used other companies that cost less/more, but the service was not nearly as good as Swim Solutions. Reem (in the office) is quick to respond and answers all questions I have. I highly recommend Swim Solutions!

An
Review №5

Great service, highly professional. You are assured that proper cleaning of your pool has been done through their picture email before and after the service. Alfredo is always punctual and does a great job. In the course of 16 years of owning a pool, Ive dealt with 3 poor/average and 1 good pool maintenance services. The 1 good pool maintenance service charges higher and requires you to deal with their recommended pool resurfacer, regardless of the cost for my small pool. Glad I was forced to look for a new pool maintenance service and found Swim Solutions. The fee quoted by Reem is highly reasonable and my service was promptly started. I hope I could continue to rely on Swim Solutions great quality service.

el
Review №6

Swim Solutions has been wonderful to work with! They were very accommodating to what we needed cleaned on a weekly basis. The gentleman who came out every week was very kind and professional. Would highly recommend!

Ji
Review №7

After several years of haphazard service from several pool companies, I have been very pleased by the service I have received from Swim Solutions for three years now. My pool is cleaned impeccably once each week, and once a month my cartridge is serviced, too.. I have had 2-3 technicians with Swim Solutions, all good and reliable, but my current tech, Victor Negron, has been especially commendable in his work. He is timely, efficient, and is always such a friendly, smiling individual.

Co
Review №8

The service and professionalism we receive from Tony is fantastic. He is always punctual, polite, informative, does a great job and sends us a report each time.After several bad experiences with previous companies It is finally great to have my pool in the hands of a pro.Thanks Tony.

Do
Review №9

Swimm Solutions has been great. They are always on time, amazing workmanship, professional, easy to pay, and have amazing staff. Their pool tech Luis Ortiz goes above and beyond with a very customer centric approach which goes a long way. I’ve recommended them to my friends with pools and they have been equally impressed!

Wi
Review №10

Luis Ortiz has been servicing our pool for approximately one year. He has done an excellent job. He is very prompt and the pool has never looked better. We recommend him and Swim Solutions to all our neighbors and friends. Swim Solutions is a great company to do business with.

Am
Review №11

The customer service at Swim Solutions is great. They work quickly and efficiently. I requested a pool cleaning and they were at my house with in a few days. the tech was thorough and helpful and even labeled our pool equipment for me. I love the report they email after a visit. We will use Swim Solutions again and I would recommend them to my friends and family!

Ke
Review №12

Luis with Swimm Solutions did an amazing job washing the stains out of our pebbletec pool. Our entire surface was brown from a rusted pool heater and the results of the acid wash were amazing. Looks like a new pool!

Ca
Review №13

Tony Santos is my pool guy, and he is awesome. He always keeps my pool sparkly clean with routine care. On rare occassions, inclement weather prevents his regular care, and when that happens, he always lets me know when he can come for a make up visit. Tony is friendly, trustworthy, and dependable. I strongly recommend Tony.

Ce
Review №14

Swim Solutions has been an amazing pool service company. Tony Santos services a number of our residential rental properties. He is meticulous and is always reachable when needed. I highly recommend this company for any of your pool needs.

Ca
Review №15

We have been with Swim Solutions for about a year now and couldn’t be happier! Our pool has never looked better! Matthew is awesome~he is just a pleasure to see and is fantastic with our crazy dogs.

77
Review №16

Finally we found pool company which keeps water in our pool perfect for swimming anytime kids want to use it. Very reliable, professional and careful. Never failed to show up for scheduled maintenance. Would recommend to anyone!

Ka
Review №17

Tony, is great and very detailed in his work. In addition he is very nice person, which I like to chat with while he is servicing my pool. I’m very satisfied with his work.

Ch
Review №18

Pool has never looked as good. It was nice to see my family finally using the pool again! The guys were very punctual and respectful of our time. Most pleased with the service received. Highly recommend Swim Solutions.

Su
Review №19

Best pool service around!! Great service and very knowledgeable, friendly staff.

Sc
Review №20

Finally some personal service! Parts were ordered and delivered with a smile. Everything fit perfectly because they knew the right questions to ask and lead me to the correct numbers. Im done with PaP and Leslies!

Ke
Review №21

This company has been above standards since i started with them 3 months ago. The first company we had was horrible. Pool would be under chlorinated everytime they came almost green. I found this company thru thumbtack and made a great decision... My pool is always blue chlorine and other chemical always on point. I would recommended this company to anyone who wants reliable great service.

Jo
Review №22

Hired Swim Solutions to turn my pool from green to blue and maintain it while I was selling my house. The price was low and service was great. One less thing to worry about, I would recommend this company.

Pe
Review №23

New owners and its been downhill ever since. Do not use this company. Tim and Rheem take zero accountability and are overall sloppy in running and executing their business. Technician left the hose running for 24 hrs and cause an excess water bill of $250. I have to call them every week to remind them to service my pool and usually they forget to vacuum.

Is
Review №24

Awesome pool company and highly recommend!

Ja
Review №25

Exceptional service over the years! Thank you!

Ju
Review №26

We have had Tony as our tech for many years!Always a professional with a smile and kind word!Could not be more pleased with Tony, the service he provides and Swim Solutions!

Su
Review №27

Great service--efficient, prompt, and thorough!

Cl
Review №28

Very reliable and attentive

Information
11 Photos
28 Comments
4.7 Rating
  • Address:15502 Stoneybrook W Pkwy #104-432, Winter Garden, FL 34787, United States
  • Site:http://swimmsolutions.com/
  • Phone:+1 407-696-6660
Categories
  • Pool cleaning service
  • Swimming pool
  • Swimming pool repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
From the business
  • Identifies as women-led:Yes
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