I am disabled. I walked into this establishment with my walker and the man at the door looked me up and down THRICE. When I told him I wanted a pedicure, he just stared at me. Almost like I was growing a foot out of my forehead. After about 10 seconds, and me repeatedly saying “pedicure”, he told me to pick a color from the wall. I told him I wanted gel, and again he stared at me. I said “I’ll just go somewhere else” and his response was “yea”. I don’t know if the discrimination was due to my disability or my blackness. But there was absolutely discrimination. If I could give NO stars, I would. Now it makes sense that the place was completely empty.

I have been going to Elegant Nails for years and Tina and Kevin are the absolute best!! The shop is beautiful and they continue to make updates to make the shop more comfortable. Their prices are reasonable for the outstanding quality of work they do. Tina is very quite and laid back but Kevin will have you laughing the entire time! Their staff is all well trained and provide excellent work! Whatever designs you could possibly want for your nails, they can do it. They also offer a large variety of pedicures to choose from. My friends and I love to meet at the nail shop, drink wine, relax, and laugh with Kevin all while getting great quality service! I highly recommend Elegant Nails! You definitely wont be disappointed!

One Saturday I saw this nail salon located near Johnny B’s off Stratford Rd in Winston Salem NC. I went inside and the salon was filthy with boxes everywhere. I decided that I would wait since there wasn’t a flood of people there. I now know why there wasn’t many people there.Waited a hour before I was serviced. Selected the nail color and was told three different times “we don’t have this color”. They had on the black board that they have every color selection here. Not true!! Finally selected a color they had. I noticed after I left that the coverage of powder was not completely covering a few of my nails. Decided I would not go back Then, 4 days later I had a nail to crack. When I go back to get the nail repaired, Tina tells me without even checking, “we don’t have that color”! I said to her, I will show you the color that I have on here. I went directly to the color that I had chosen before. After getting my nails repaired with the correct color, I never received a “thank you and no charge”. Tina was quick to say $5.00 fee! The young lady that repaired my nail was nice. The only smile I saw from Tina was when another lady came in that she liked.Folks, I will not go back to Elegant Nail located at 2508 near Johnny B’s ! I advise you not to go as well.

L❤❤ove love this place and the people are so professional and nice I leave in winston salem and dont mind to go to greensboro to get my nails done for me is absolutely worth it.Keep it up the good work 💪

I love Tina she is very professional I never wait long and she always slay my nails…..she never disappointed me with anything she does with my nails

The nail polish is old, I had to remake my nails 4 times, the owner Tina of the salon was unhappy, rude and unpleasant to customers, more doing some another things than nails. There are a lot of the nail salon and they have to fight for every client, but I feel that place they dont care, so the salon is almost always empty. So so Disappoint.

The place opened at 9:30 and no one there could do a repair to an SNS that was done last week at the same establishment. No one there spoke English and the technician over the phone said we had to wait until she came from the doctor. She had a stank attitude and I wasnt even the one getting anything done I had a special needs client who had gotten her nails done there. The technician cut the poor girl and still was unapologetic she said it was no big deal. When I asked her if they did the thread or wax she said that they dont do eyebrows to which I replied that their establishment would be the first of many that did not do eyebrows. I would not get anything done by this place if it was the last place to get it done. She cut that poor girl and didnt even apologize to her and she was bleeding.

Wonderful friendly staff, fantastic service and does a fantastic job on sns nails!! They have a get selection of pedicures to choose from, and drinks including wine!! Great place to get nails done!!!

I’m a regular customer. I love when Tina, Mike, and a newbie name Taco Bell does my nails. All three do awesome work. I walk out 100% satisfied every time! My last visit 7/10 Taco Bell did my pedicure and full set, he did an awesome job. He took his time and it turned out great.

I am née to the area and this shop was close. I got SNS it was less than a week before the top of one came off. Tina replaced it 🤦🏽‍♀️It was way more wide than the nail on the other hand. I just went in for a fill and unbeknownst to me, the man wrapped my nails in foil with acetone. I thought it was to remove the color being my first time having these nails. HE SOAKED MY NAILS OFF! I was forced to pay 50$ and a full set is 45! They made me pay for the soak off! That was less than a week ago. Since Friday I’ve had two nails completely come off! The shop is messy they don’t you’re down chairs between customers. There was somone in there with no mask. My appointment was at twelve to get one nail fixed and I didn’t get seated until 12:35! Once I get this nail replaced I won’t be going back !

The service I had done was not of my satisfaction my pedicure I had my heels is still rough didnt scrap my heels thats one reason I went for a pedicure and the manicure wasnt to good either I paid $45 for this service and was dissatisfied will try somewhere elsevery good either I paid $45 and when I got home I felt I wasted my money will go somewhere else

I love coming here. They give the best pedicures!

The owner of the salon recommended I come to this location when I called, since I was a walk in. When I arrived a kid, maybe 15 years old, greated me and asked how he could help. I went with it, told him I was looking for a gel manicure. There was no one else in the place so I went with the flow, because who knows, he could have been licensed!I looked through the colors of polish, and a majority of them were very separated. I sat down and he asked if I wanted my nails cut, I told him just filed down to even them out. He clipped my nails basically down to the base - by the time he got to my middle finger, it wasn’t worth telling him to stop because my nails would have looked jagged.About 10 minutes in a man walked in and was super kind, asked what shape I wanted (square) and unfortunately had to repair the misshaped nails that the previous person cut. I soon realized (after reading reviews online) that this was the owner, named Kevin, and I’m assuming the other person was his son, watching over the shop. As for the polish itself, the color I picked had fraying brush brissels that Kevin later trimmed when applying.At the end of the day, my nails will grow back and the job that Kevin did was great. I’m just disappointed that I didn’t say something sooner, and their route of probably managing more than one salon was to have someone underage tending to customers.

My experience with Tina has always been a supreme pleasure. I pick a color and let her do her thing. She does take her with me and make me feel important.

I’ve been coming to Elegant Nails for almost 9yrs ! Tina & her staff is the greatest ! I would Recommend ❤️

EXTREMELY rude and UNprofessional! Attempted to be a first time customer and be a regular however I wouldnt recommend to my enemy there.

This was the first time my daughter and I have been here. The salon is kept very clean and the staff are very polite and focused. ( Not like many I have been to where they talk among themselves and on their cell phones) They welcome you the minute you enter and offer a complimentary drink. They engage in conversation with you, also being respectful if you just want to relax. The pedicure and manicures we had were excellent and we had no complaints. They ensure you are happy with the final result. You never feel rushed and they are gentle. I have had several experiences at other salons where my nails have bled. I would have no problem recommending anyone to visit here. Well worth your money. My daughter and I will continue to come here to have our nails done. ( Oct 2015)

I have been a customer at Elegants Nails for several years and I always get compliments on my nails.I recommend Elegant Nails to all my friends, family and coworkers. The salon is comfortable and extremely clean. Their pedicure chairs are top of the line in comfort and relaxation. The pedicures offer a wide variety of options to meet any time and price range. I thoroughly enjoy the variety in the deluxe pedicures. A true spoiling and a time to relax and pamper myself, feet and legs. I have small nail beds on my hands, however, you would could never tell after my nails are done. I love playing with the different design options and they are always willing to find the perfect colors. I always leave the salon with a pep in my step and a smile on my face. I will never go anywhere else.

I dont know if the employee was having a bad day but I personally think a dog wouldve been treated better. She was not nice, I asked her to blow the wax before she put it on me and she just looked at me. I will not be returning

I come here from Randolph county just because they do such a great job. They respect what you ask for. And take their time. Ive never felt rushed or like im just a paying customer.

The name says it all ! Highly recommended! Staff is professional, environment is clean, and atmosphere is friendly and relaxing . It’s easy to get an appointment and they have a huge selection of colors and services . They are always finding new, creative, and beautiful designs to make your nails Elegant ! I always receive compliments after every manicure !

Worst experience ever! I went in and waited for 40 minutes. The lady started to finally do my pedicure and just leaves to do another customer without saying anything. Such a waste of time. I ended up just leaving. If I could give this zero stars, I would.

Considering I’m sitting here at 10:00 am, the sign and website says they open at 9:30, I’ve called twice and there is no sign of life in this place, I’d say they’re not too concerned about their customers. With the dozens of other nail salons in this area you’d think this place would attempt to compete.

On Friday I went to shop on Stratford and they was busy... Went to Elegant Nails and sat for 45 min... Only 1 person working in the shop owner wife and she was taking care of customer doing her nails like a snail.. Instead of multi-tasking and running water for my pedicure... She let me sit there for 45 minutes and then say can you come back tomorrow... Never again poor customer satisfaction and service ...

Love this place

Horrible! The price was decent but the service was awful..never again! Not gentle and very sloppy!

They do good work but their service is horrible. I actually gave them 3 tries, all at different times of day, before I said forget it. They are completely under staffed. The first 2 times it took 3 hours just for basic SNS. The last time due to their understaffing, I was told it would be 3 hours before they could do my nails. Every time I went there were no more than 2 people actually getting their nails done in the salon.

I enjoy the fact that they take their time and the atmosphere is peaceful and serene

They do grrreat work and have a large selection to choose from

Worst Place Ever!!!!!!! Was Very Very Rushed. I took my daughter and granddaughter for their Christmas Gift. Had to wait. Was told one price was Charged another price. Very Very Rude. They act like they dont understand what you are saying. Water for Pedi was cold. Had to ask for toe nails to be Cut!!!!!! Awful Awful Job.But the Worst thing of all was a Very Very Nice Black Lady was there and we were almost finished after sitting and being abused for hours or We would have Walked Out. They had the Lady in Tears they Demanded She Pay before Working on her Nails. My daughter went off on the people running the Salon. And Consoled the Nice lady. Never Again. They tell you one price and charge another . Worst Job ever. Please Dont Waste your Time. I promise you will be Sorry . I give Zero Stars !!!!!!!!!!

Wonderful experience! My nails and toes are beautiful ♡

My go to for great service and a clean, friendly environment.

The past several times I have come have been bad experiences but I have continued to try them thinking the others were just flukes. Not to mention, I live within walking distance so it’s very convenient to me. Today they officially lost my business for good and I’ll be sure no one I know makes my mistake and decides to go there. Anyways, going to try to make this long story short. I had a hard time picking out my color and even asked another customer for her advice as I was getting my nails done today for my engagement photos. I was uncertain of how it would look if I went with a “loud” color but also didn’t want to go with anything too light as I wanted the color to show on camera. Tina obviously didn’t feel like I should take any time picking out my color considering all she cared about was rushing me to sit down and get started. This doesn’t quite make sense to me considering she still had another customer who was mid SNS manicure. I guess her goal was to maximize the time and knock me out during the other customers sit time (with foil to remove the previous SNS polish on her nails). I absolutely would have preferred waiting until I was her only focus if it would have resulted in me leaving even just a LITTLE bit happy. But nope. She started by visibly expressing her frustration with the fact that I had “sampled” the polish colors on a few nails (one tiny dot just to see if the color was in fact the same it looked to be from the bottle). Once she removed those few marks of polish she quickly filed a few of my nails. I was just SURE she’d be going back and evening them up, there was no way she could seriously be leaving my nails in this condition? Boy was I wrong and this was just the start!! One minute later she directs me to put my hands in a cold bowl of water. 30 seconds later she’s already cutting my cuticles.. and when I say cuticles I really mean SKIN because she’s rushing so much. I pull up a picture of a manicure with a darker pink polish and ask if she has anything that is close to this color. She replies quickly “no. These are the only colors we have” ... over 100 polishes and you know without even looking that you have NOTHING even remotely close? I then ask if the “bubble bath” color I have previously picked out is going to show up as transparent or as a pink. She replies rudely “have you seen bubble bath? Its not pink” ...ok... she then gets even more upset when I explain that’s not what I want and demands I go “pick out my color and come back to sit when I know what I want” and moves to the other customer and starts working on her again. I quickly settle for a color to avoid frustrating her further and sit back down. Upon sitting she demands I “go ahead and pay” for the manicure. I reluctantly hand over my payment thinking to myself I should have just ended the experience there and went elsewhere but I’m short on time as I still needed to go home, get dressed and make it to my makeup appointment. She rushes through painting my nails quickly, misses several spots and barely applies a second coat & top coat. Once she decided I had gotten what she felt my money was worth she told me to go sit “over there” (the dryers). I sit down and she comes by to turn it on, never asking if I need anything or if I even freaking like her work! At this point I am literally wiping back tears as fast as I can to avoid the embarrassment of my frustration showing to other customers/the employees. After nearly 25 minutes of sitting by myself with no one speaking to me I finally get up and decide it’s time to leave. I get up, grab my bag, walk by Tina and the other woman working and neither bother to even thank me for coming in or say goodbye. I feel completely robbed of my money considering I had to rush home and re-do the entire manicure. I never would have paid for what I got and I’m certain that’s why I was required to pay in advance. It’s obvious my business isn’t wanted and leaving this review will serve only the purpose of trying to help another avoid such an awful experience.

Not sure if I came on a bad day, no wait time, staff friendly, very slack pedicure, no filing, half scrubbed, polish job of a 5 year old, water kept running out of foot spa, I read good reviews and thought Id try them, never again, I was really looking forward to a nice pedicure. 😥😥😥.

AMAZING JOB CANT EXPRESS HOW AMAZING AND FRIENDLY THEY ARE!!

Best place in town, very clean, staff always so nice, been going to this Elegant nails for 6,years

I love this place, the salon is kept very clean and my nails always look wonderful .

ZERO STARS!!AWFUL!!! RUDE! ROUGH! NAILS UNEVEN, CROOKED AND HORRIBLE POLISH JOB! IM LITERALLY IN FRONT OF SALON CRYING!!!! ACRYLIC UNEVEN!! I AM BEYOND PISSED! WILL BE BACK TOMORROW DEMANDING REFUND!!!!!!!!

Got my nail doen on Friday the next day one fell and went couple days later because I had just gotten them doen and she fix one nail and the next day another one fell I just didn’t want to go back to get it fix its not worth going their and plus it was my first time because it was near my house.

(In regards to lady at first chair) In search of a new place to go, I came here a couple weeks ago. Had a great experience with whom I believe was the owner of this location and another. Came back to get a fill in and find 2 of my nails are green. I ask for advice: should I get my nails redone or not? She says its ok. I start googling greenies for more info and find I should NOT, but she was going to do them anyways. I tell her I decide not to do them and she leaves my nails with polish on them and not filed down and says I can leave. I tell her, my nails still have polish on them. She files them down harshly with the electronic buzzer to where Im flinching because it burns. Then tells me Im done. My nails arent even filed still but I just walked out. Incompetent. Rude. Unhelpful. Ill never be back.

They do your nails very neat!

I will never go back to this place. I was yelled at, “ sit here” then she jerked me around physically and fussed to another employee non stop in Vietnamese. Not a nice or polite word was uttered. Worst customer service imaginable n.

If I could give no stars I would! Had nails done for my wedding and the workers could careless about their clients only their money. Having gel nails done costing 50 bucks to have them sloppy then the nail tech used nail polish remover on my eye after gluing it shut! Unethical practices I dont recommend going here and I was just trying to support a local shop.

GOOD SERVICE, FRIENDLY WORKERS AND AMAZING OVERALL

I’ve been a client for years and never experienced any issues. Tina is constantly upgrading and offers a wide array of services.

I got a pedicure. Did not cut my cuticles, file my toe nails and did not even rub the lotion all the way in on my legs. Worst experience Ive ever had anywhere.

Meh! Average

Clean, bright and friendly!

I love this place....

Great place !

If you have a woman named Tina, I feel sorry for you. Although I am younger than her, she is rude and disrespectful to me