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Frank Myers Auto Maxx
4200 N Patterson Ave, Winston-Salem, NC 27105, United States
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Frank Myers Auto Maxx

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Sa
Review №1

Great place to deal with. When everyone else said no they say yes. Jessica went above and beyond to help and make sure I left in a nicer newer vehicle. They give top dollar for my trade. Made sure I was satisfied with the deal. And they also have a Terry Crews look alike that will dance like a robot upon request. His name is Chris. He’s pretty darn cool. I recommend coming here if you’ve had problems on your credit.

Ch
Review №2

Drove home in a 2018 Toyota Corolla yesterday. I love my car. Love the people that was at Frank Myers. Wonderful damn people. Nice, respectful,and even with no credit but Im young I still drove home with a car,Im still in shock, Steve even got the price of th car cheaper,way cheaper then the retailer was asking,and he helped me with my insurance bc my insurance was gonna cost a arm and leg but man he helped with that too by recommending me to a insurance company there company works with. Great time. Long process with all the paper work but still a fantastic time and wonderful experience. Highly highly highly recommend

Sh
Review №3

Jessica has been an amazing. She was quick with it too. I would definitely recommend her any day of the week

Ke
Review №4

TT was amazing throughout the whole process. First time at a dealer and it was a very pleasant experience. I will be telling everyone about this dealer and to check them out first before going anywhere else!

Pe
Review №5

First id like to say every one from the time i entered was friendly an helpful. My sales associate was nixon. He made the buying process smooth an easy. With letting me choose an being helpful with all the questions i had. The signing process was smooth also the gentleman who handled this part was straightforward an helpful with all my questions. I have name dropped this place to every one i know who is or will be looking for a car now or in the near future. Again thank you Nixon an Frank Myers Auto for such wonderful service. Keep the good work up.

Bo
Review №6

We had a truly awesome experience here!! My niece purchased a vehicle from Frank Myers and the whole time we were there we were able to engage in conversation with everyone!! People who purchased a vehicle got to ring a Gong!! How neat is that??? Every car lot should make the experience of buying a car memorable!! And Not Pressed!! Thanks guys for taking care of Brooklyn 😉😉👍🏽👍🏽💛

Ka
Review №7

My experience at Frank Myers Auto Maxx has been amazing!!! I’m self employed and they worked with me every way they could to get me in my new car. My rep Jessica was a dream and she also worked hard to get me the best insurance rate she could find which was amazing!!!!! My experience as whole has been a blessing! Don’t hesitate to come in if you are shopping for a new car!

St
Review №8

I ran down to Frank Myers just before they closed and an associate very gracious super friendly and great personality by the name of Jess who greeted me with a smile told me to take my time no rush look for what you want then from there it was smooth sailing into my BRAND NEW 2018 HONDA CR-V!!!!It really was such a great experience! I thought it would take all day but it was only a few hours give or take so I truly recommend Frank Myers Auto Maxx if you want aStupendous auto buying experience and make sure you ask for Jess!!!:-)

Cr
Review №9

Chris was AMAZING. He worked so hard to make sure I could walk out with a vehicle. Everyone in the building was so nice and professional. I will definitely be recommending them to everyone I know. Thanks Guys!!

Kr
Review №10

Jessica and Paul was awesome! They helped me a lot. I do recommend this place.

Ka
Review №11

Jessica made my experience awesome first, and quick second. She stayed around the amount I wanted for payments and was very patient with me having to have my son. She took me to what I wanted and I got a great deal on the vehicle. I am definitely pleased and would recommend anyone comes here.

De
Review №12

Angel was very helpful and friendly. He helped me get the lowest rate possible. He even stayed late to help me get affordable insurance. I recommend him to anyone who is looking to make a purchase from Frank Myers. Thanks again Angel!!!!

Mu
Review №13

Jessica was absolutely amazing we have been dealing with her for over 3 months trying to decide what type of vehicle she wanted and she stayed in contact with us every step of the way!! She wasnt pushy at all, she was extremely knowledgeable, friendly, honest, and as sweet as a pie, and allowed us to buy on our own time she deserves a raise!! If I could give her 100 stars I would I love this girl!!

je
Review №14

Very friendly and great to work with. Jessica Theodore was great! Keith was great to work with also.

Yo
Review №15

Love Steve would recommend him to all my friends and family. Excellent customer service

To
Review №16

My friend and I just went in looking a cars and TT came out to help us. She was very nice and made my friends day

Ol
Review №17

Let’s begin by saying they were nice but I was misled. I specifically asked regarding co-signers and when I came yesterday they told me I needed a cosponsor. I was told over the phone I was approved by multiple without needing a co-signer but when I came I told I needed one or $3600 down. If I was going to pay that I would’ve already went to a buy here pay here, but I don’t have family or anyone to co-sign. I was very excited to get a new car, but I was let down. Please if they have a special or what not going on there are specific stipulations for the “EVERYBODY RIDES PROGRAM” do not be fooled by false promises. This just isn’t right. I make with my job and doing doordash over $4000 a month but they really don’t help. Go to drive time where they actually fulfill promises even though the payments are high but hey atleast you get a car and the prequalified online portion actually applies. The salesmen are nickel slick talking and rather offensive asking if I have mom dad sister brother to sign. First of all my mom is mentally incapacitated using social security disability and an only child while my dad is dead. I don’t have have coworkers or friends that can help or as Steve said “a rich uncle”. I was devastated from false hope I was given and spoke over the phone with.PLEASE DONT COME HERE.

Ja
Review №18

Great experience with TT she was a wonderful sales woman. Great spirit!

Jo
Review №19

Be very careful messing with them, and check every little thing you can! They sold me a suv the looks like it has been in a flood from rust its so bad and wouldnt take it back. They blocked me from Facebook so I couldnt show pictures of how bad the rust is and how bad the service department is at fixing stuff. They literally used spray paint to hide a rust spot. Horrible place in my opinion. Dont trust them!!

Mi
Review №20

After being turn down at a few other car lots Im glad I decided to try one more time and stopped at Franks Myers. Steve and the finance team went above and beyond to make sure I didnt leave without a car. Steve was great to work with and helped get my wife and kids in a newer and safer vehicle.

Ta
Review №21

Jessica was very informative and helpful. She was the best sale person I’ve ever had since car shopping. I enjoyed my experience with Jessica I wasn’t stressed out like I usually am coming home from buying a car thanks so much Jessica you we a ray of sunshine.

Ve
Review №22

Jessica was amazing and took really good care of us! We told her what we were looking for, even the limited funds we were working with on our end and we got an EXCELLENT deal with NO MONEY DOWN!! They truly do shop around for the best finance company that matches your credit score, etc. Frank Myers Auto Maxx is still the BEST place to go to for your next used car!! 💜🚗

go
Review №23

I highly recommend this company. I was turned down at several dealerships and they gave me an excellent and affordable payt and love the car. Jessica was awesome! Everyone was nice.

Em
Review №24

Steve was fantasticHe got us in a car we loved in our price range!

Be
Review №25

Steve is a Nice dude, well mannered and respectful drove off with a car

Na
Review №26

Great experience! Nixon was the best and made sure I left with what I wanted. He walked me through the entire process and his customer service was exceptional.

Ch
Review №27

Omg, so my sales representative Jessica Theodore was the absolute best, and she worked miracles on getting me the best car for me and car insurance! Definitely recommend anyone to this place! Much love to the Frank Meyers Family!! 💙

je
Review №28

Well my experience has been some bull they are very nice people but I was offered a truck then they sold it the next day before I could get all the information in I see most reps stayed late for some of you guys but not me I have been waiting almost a month now and I’m being told they are waiting on a shipment but I quote “ WE GET SOMETHING NEW IN EVERYDAY” that’s what I was told but I’m not saying don’t go but I strongly advise you have all your information that day or you will get a run around and NEVER GET A CALL BACK.

Ab
Review №29

This is not a very good place to buy your car if your money is important to you. They dont have the prices upfront, when you ask, you will get different figures, they will push you thinking you are in charge, its part of their game. If you know how much you can pay, dont disclose until you get the real figure and never accept to extend the months, if you have any reason to not like what you got, you will be played around. Dont leave a review the same day you get the vehicle, wait until you are sure you like what you got. They are players here, and dont care about your feelings.Response to you Tracy Myers, I am real and do not give any review for fun, I dont know you and have no reason to spoil your business, my name is on your contract and if you did not find it, I purchased on the 17th of July and waited this long no one has called or text me since to resolve the issue, you make me angry trying to play and safe your business, Jessica Theodore is the agent that sold the car and Nixon was the guy I spoke with the second time, you can look into your business because its obvious you dont have a clue if you did not find me as a customer after 45 minutes search and your sales team did not remember working with me, I have been in that building 4 times nothing is resolved. The picture is on the envelope that has my contract. Thanks

La
Review №30

Walked in today and was greeted immediately by Jessica. The process was smooth and she worked everything out for me. I had my kids with me and she was patient with them as well. The best experience I’ve had at a car dealership. Definitely recommend Frank Myers and ask for Jessica.

Ch
Review №31

Jessica was my sales rep both times she is wonderful. I went here about a month ago because this was the only dealership that had plenty of inventory. I had only 7 days to find a car before my rental expired. Found a Jeep SUV and bought it the 1st time. Noticed I was filling up with gas every other day and spending way to much in gas. And it had minor issues nothing major just like the tire bolts were stripped and stuff no biggie. It was a nice SUV. Just wasn’t serviced properly and rushed. I decided I wanted to go back to a car to save on gas. So I went back a month later and bought a Nissan Altima. Jessica helped me the second time also. I have to say out of all the sales people there she is the best. Don’t go see anybody else but her! She is great! She worked with me on getting my other vehicle traded in and everything. She helped me get my payments down some. It’s all about the sales rep!

Br
Review №32

Great experience Jessica was awesome Darrien brought the hype

Or
Review №33

I came in just to look around and Jessica showed me how to buy a nicer newer car in less than an hour, she was friendly, joyful, and as sweet as she could be!! From now on I will come here and buy my cars and Ill definitely ask for Jessica!!!

Ca
Review №34

Chris is hands down the best! He got us in a nicer newer car in no time! After going to 3 dealerships, me and my husband were at our wits end but that completely changed at Frank Myers Auto Maxx! He took my family into consideration and got us in the perfect car that we needed and even let us trade in our old car! So glad we ended up here and wish we would have sooner. He treated us way better than the others. Highly recommend this place!

La
Review №35

I drove over two hours with my co-signer to this dealership because they were running a $99 down special. I worked with Jessica, who was really nice. I told them the terms and I was reassured on several occasions they would had someone that would work with me. We sat down for paperwork and was blindsided by them wanting a large down payment. I refused and told him we had a trade-in and he guaranteed me that Monday he would have it all worked out. Here it is Thursday, several hard inquiries later, and still no vehicle. I wouldn’t recommend anyone waste their time because that was 5 days of my time that could’ve been used at another dealership actually getting a car.

re
Review №36

Jessica was amazing to work with. Everyone went above and beyond to get us a car

Rh
Review №37

Chris was Amazing once again. Thank you Cousin. Keep up the awesome work 👏

Am
Review №38

When I first walked in the atmosphere was amazing. Everyone was happy and energetic. Everyone said hello and had smiles on their faces. I loved the level of professionalism and energy they all had. I was helped by Dr.Phil as they call him. He was very reassuring through my time there and was very kind and understanding. He worked diligently and was fast to get me into my nicer newer car. I would definitely recommend Frank Myers to anyone who wants to have an amazing car buying experience. Thank you so much to everyone.

Br
Review №39

I would have gave Frank Myers 5 stars, but, my daughter took her car to find out why the check engine light was on and we were 5 minutes from the mechanics when it came right back on again.😡😡😡😡

La
Review №40

I absolutely loved the customer service they were all a big help and thank you Jessica for putting me in my new ride

Ja
Review №41

My total experience today was amazing. Jessica made me feel welcomed and she was a pleasure to work with. Thanks for everything

Ca
Review №42

So I really enjoyed my experience with TT at Frank Myers. She’s really pleasant and caring. Go by and check her out. #everybodyrides

Si
Review №43

Frank Mayers Auto Max made it possible for me to officially buy my FIRST car. Chris assisted me during this exciting process. He was extremely professional and showed he really cared about what vehicle was best for my daughter and I. He reassured me that he would indeed be able to help me and kept me calm during the entire process. I appreciated the fact that he was persistent in finding me the best deal, literally a steal! I highly recommend Frank Myers Auto Max and be sure to ask for Chris! He was amazing.

Al
Review №44

For starts, I was told to come in to inquire about five Dodge journey they were in the conditioning Process. Because the cars were pretty much selling as they came in. I specified that I was not interested in a minivan, however I wanted three rows. I was constantly hassled about a cosponsor when I specifically also stated that I had no co sponsor. Even then, I was pressed about a cosponsor… What made me completely lose interest and walk off the lot was the sarcasm. “Well typically When we give someone the option of a minivan or no car at all they don’t typically choose no car at all…” My money is better off elsewhere, with someone that actually CARES about what I want and prefer and not just selling a car. Super pushy, horrible sales service. I thought the majority of these reviews were a “little much”, until I went in myself… Maybe a customer service 101 class is needed for these folks.

Ak
Review №45

Love it here. Frank myers is the best in town. I didnt think I was going to get a vehicle but TT hook me up. She is a wonderful person and very helpful and thoughtful. I will definitely bring her some people. Every body ride For real.

Ma
Review №46

My experience was great! Seth went above and beyond to make sure I was satisfied i highly recommend Frank Myers Auto Maxx in Winston salem

Ke
Review №47

My auto salesman was Chris. He worked hard to get my deal done, he was very patient and motivated to make sure I was happy and satisfied with my purchase. I will recommend Chris to everyone. Thanks again Chris!!

Al
Review №48

I had so many issues with a car that I purchased from them initially but when I voiced my concerns they put me in a new vehicle immediately. Jessica was quick and awesome and helped me through the process and got me out the door in a timely manner.

JT
Review №49

The car sales was extremely knowledgeable about all features on the cars. He also was able to view my credit score and my income and give me an idea of what I would be approved for. It was a great experience and would recommend them for future sales.

Br
Review №50

I came to Frank Myers afraid I wasn’t going to be able to get a car. I had just started a new job and didn’t have much money. Jessica and Seth worked with me to get me the car I absolutely wanted a loved! Thank you all so so much!

Ca
Review №51

Mr. Steve was great to me and my family! He worked everything out for us! He had sure me and my family got into the vehicle of our dreams!

La
Review №52

I had a very GREAT experience purchasing my car! It was my first time buying a car and i couldnt be more happier with my experience. Nixon was so amazing and very helpful. 10/10 recommend!

Ju
Review №53

I had a great customer experience here at frank myers. The staff work good together to make sure i got into a vehicle. I am glad to be apart of the frank myers family.

Ka
Review №54

Steve at frank myers auto maxx is awesome. I recommend anyone to come to him. He got me in an a 2015 jeep Cherokee . Couldnt have had better service.

Mo
Review №55

I had a wonderful experience. TT was amazing . If you need a car go see her .Thanks for everything

me
Review №56

Damn great place. I got a really nice truck for a great place. Darien TT was great very understanding. And helpful. Second time back will be back again.

Ma
Review №57

It was amazing. They did. Everything they could to get us approved. Will refer family and friends. Nixon was amazing and very friendly as well.

Ti
Review №58

Titi Was Very Awesome She Is Great I Love My New Jeep And She Was Great With All The Help She Provided Me

Er
Review №59

If you need a vehicle what a great place to shop Frank Myers, great customer service, friendly atmosphere you cant beat the price at Frank Myers. I walked away with a excellent vehicle and a good deal Try them out... you will walk away happy.

Ke
Review №60

I had a very outstanding experience the building was spotless, very well organized and I absolutely admired Jessica ! She’s very well spoken, I will be recommending any and everyone I know ✊🏾

Ar
Review №61

Best Dealership I’ve done ever been to! My significant other and I worked with Chris Smith and he’s phenomenal at what he does! If you come here ask for Chris! He was efficient in everything he did, and worked his absolute best to find us a amazing car that fits well in our budget. He asked US what we wanted and made it work and followed through on everything he promised and it was a very enlightening experience and learned some things as well! Will most def stay with Frank Myers! The whole staff is amazing and the atmosphere inside is amazing! Felt like home, felt so welcomed!

Sh
Review №62

Jessica was very calm and patient. I have always been skeptical of car dealerships as a single mother but I felt comfortable and she was very upfront about my options. Had a great experience, thank you!

Ka
Review №63

I had a great experience here, came in and Jessica had everything ready for me. All I needed was to sign papers, pay and go!! Highly recommended 😊😊😊😊😊

r
Review №64

I had a wonderful experience today in buying my new car. Staff was very friendly and catered to my needs.

An
Review №65

This was a great early birthday gift. And I thank God for Steve he was a great help and was able to find a car for me on the first try and I love it.

Ti
Review №66

Darien was awesome, he took his time to make sure I was well taken care of in every way possible. I will definitely continue to buy from this wonder salesman. COME SEE DARIEN!!

Ba
Review №67

The salesman name Chris, helped me and I’m very happy with my jeep

ja
Review №68

If you need a vehicle, go to Frank Myers Auto Maxx. Ask For T.T.! Great vehicles and Awesome staff. Everybody Rides!

Ta
Review №69

You get really great service here! They are honest and reliable!

Or
Review №70

This is a great place to get a vehicle with Jessica helping you, she is a great sales lady, knowledgeable, confident with the process and very pleasant all the way. Thanks for my vehicle guys

El
Review №71

Darien did a wonderful job,. He was able to help me buy my first car and it was a quick experience. I would definitely continue to shop with him. Ask for Darien!!

Br
Review №72

Jessica worked with us. She was absolutely wonderful, in fact the whole crew was amazing and helped us in every way they possibly could. Definitely recommend them to anyone in need of a vehicle.

El
Review №73

I do appreciate all the great service and help to get my new vehicle at Frank Myers. And also a shout to Nixon for been a great person in helping us since we got there and treating us with respect, we really enjoy riding with him to test drive the vehicle we wanted. Thank you all for the great service and keep up the great job as always!!!

Ka
Review №74

Mr Steve help me in the best way possible. Made everything easy

Ro
Review №75

Great Place . very helpful . Jessica made sure I got something I want d and was comfortable in, she was very detailed and knew what the car possessed ! Thank you Jessica ! Thank you Frank Myers

Je
Review №76

Jessica was wonderful from the moment I had walked through the front door. Showed me my choices we went from going home with a vehicle. And its within my budget too. Thanks Jessica for. Great job. Stay safe

Be
Review №77

Friendly, helpful, took time to find me a car, great and fast customer service!

Am
Review №78

I seen they had a promotion for financing a vechile online. I applied for pre-qualification & was contacted later that day that I was approved. I asked valid questions regarding what amount down and all fees pertaining to what amount I needed so my purchase upon reaching the car lot so my sale would be smooth & no hiccups in the road since it was 45 min drive from my house. I was told by the staff member that I only an x amount. I get there, I am told that I needed a co signer and more cash than what I even had in my bank account by far. I was told I was approved, that x amount was only needed when I UP FRONT ASKED the worker that she replied was she SURE I did not need bring a down payment & 1st month payment, jus 1st payment becuz I was approved by several in house lenders that would work with me. Once I get there, its NOTHING even kind of going like I was told it would. I was lied to obviously because I ended up leaving w/out a car that day. They lied to get me in there and that shouldnt operate and conduct business w/ such deceiving info. Its ethically & morally WRONG. I will NEVER return or have any future interests with this company now or ever again. Beware, even if you outright ask the EXACT question, you have the possibility of being given an answer that they knowingly tell u as a BOLD FACE LIE.

Un
Review №79

Darien Was very patient took excellent care of me, and listen to what I wanted, and that was a car good on gas, and very reliable. I would highly recommend purchase a vehicle with them. Good listening skills, and working with you, and staying in your price range.

Ja
Review №80

I want to say thank you to Steve for helping me get the car that I need. He was very helpful and stayed in contact with me the whole process.he made you feel like you at home when you walk in.

Ge
Review №81

Got a new Dodge. Steve was great and super accommodating! Everything went smoothly and fast.

Na
Review №82

Steve did a wonderful job so helpful and friendly. Would highly recommend!!!

Je
Review №83

Highly recommend Darien!! Soon as we pulled into the lot he walked straight out in a happy, up beat mood (It was freezing outside!!). Made sure we felt comfortable and talked us through the process every step of the way. We came in a little after 6 and they close at 7. He didn’t care and stayed an extra hour and a half just so we could make sure everything went smoothly. I’ve had my car almost a month and if I ever need anything he still happily responds and in a timely manner!!

Le
Review №84

The salesperson, TT, was amazing. I had a set amount I was wanted to spend and she helped me find the perfect vehicle to meet my needs. I definitely recommend Frank MyersAuto & TT to anyone in search of a new car.

Sa
Review №85

We had a blast yesterday with Darion! I went with my BFF to purchase a car. We had a great experience and was given many choices before we made our final decision. Thanks to the team at Frank Myers Auto Maxx for fixing my friend up and it was completely hassle free.

Ma
Review №86

Steve Becker really helped me with getting approved showed allot of patients. I’m totally great full thank you

Ci
Review №87

Nixon was very fantastic and helpful today . Was very nice and hospitable as well . One of the best I’ve ever dealt with buying a car

Om
Review №88

Steven got me my dream car Camaro convertible, very nice and professional 100% recommend shopping at Frank Myers

As
Review №89

Nixon at frank Myers auto max was amazing he went above and beyond to make sure i drove home in a car that I loved he was more than Accommodating I have no established credit and almost no money to put down and no trade and yet he was still able to work something out for me I am beyond happy with my experience and my vehicle i got a 2019 Mitsubishi mirage thank you Nixon!

Da
Review №90

Absolutely the best experience. These folks phillip go above and beyond for their customers but when you leave you feel like family....I would most definitely recommend them .....thank you

Er
Review №91

I just left from Frank Myers Auto and I left with a great new Nissan. My credit is not the best but I was still able to get something. Jessica was really helpful and really nice.

cp
Review №92

Everything was perfect, people was nice, help me get a new car super quickly too. Highly recommended

Qu
Review №93

LATANYA was great & helped me picked that best car & made sure it met ALL my requirements.

An
Review №94

Nixon Mburu was very professional, pleasant, and most important of Patient.

Je
Review №95

I had a great experience. I loved working with TT she is great!

jo
Review №96

Steve was Awesome!! Great to work with. Very informative about the vehicle we were interested in

La
Review №97

Frank Myers Auto Maxx is the Best place to go to if your looking for your Dream Car.When you get there ask for Phil.Hes Very,Very,Polite,and will do his Very Best to help you with your needs.We went and we talk to Phil and within 2 hours my wife was in her dream car.Thank you So much Phil,your the Best!! So People,If your looking for a very nice clean good car,go to Frank Myers Auto Maxx and you will not be disappointed at all.The address is:4200 N.Patterson Ave.Winston-Salem,NC.27105

Wa
Review №98

We really appreciated the way Jessica provided great care in assisting us on purchasing our vehicle. She was friendly and very knowledgeable!!!! Excellent service.

Ha
Review №99

Great service! Chris was super helpful and answered all of my questions! Very happy with my new car! Will be back for future needs!

sh
Review №100

Steve Becker Was An Excellent Salesperson. He was patient and very helpful 👌🏾

Information
100 Photos
100 Comments
4.5 Rating
  • Address:4200 N Patterson Ave, Winston-Salem, NC 27105, United States
  • Site:http://frankmyersauto.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_content=website_button
  • Phone:+1 336-767-3432
Categories
  • Auto repair shop
  • Auto parts store
  • Used car dealer
  • Car dealer
  • Oil change service
  • Tire shop
  • Used truck dealer
Working hours
  • Monday:9:30am–7pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–5pm
  • Friday:Closed
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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