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Holly Oak Towing & Service Center
6521 Governor Printz Blvd, Wilmington, DE 19809, United States
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Holly Oak Towing & Service Center

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R
Review №1

First time at Holly Oak services and I was very impressed. Everyone was friendly and courteous .I had work done on my trucks front end and Curt the technician explained what he found along with what he repaired. Holly Oak is fortunate to have such an experienced person on their team. They looked over the complete truck with pictures detailing their findings. I feel good that my truck is safe and will definitely be back to Holly Oak.

Se
Review №2

Brought vehicle in for 4 wheel alignment, was done quickly and at a reasonable price. Have used their towing services in the past, always satisfied.

Sc
Review №3

This place is the best. Needed a tire plugged in a hurry. In and out in 15 minutes. Two other places told me I would need to make an appointment. Always helpful at Holly Oak!

Ke
Review №4

Had brakes repaired on an older van. Holly Oak did an excellent job. Ive been going there for years, & am always pleased with their work. Very honest & nice people. I would highly recommend them to anyone.

Ja
Review №5

We’ve been going to Holly Oak for over 35 years! They are trustworthy and reasonable and best of all friendly! We love Holly Oak!

We
Review №6

Great service & employees. Highly recommend them for tow service, to auto repair. They do it all, correctly, & are fair on prices.

Da
Review №7

Great service. Showed up immediately, and the price was as discussed. No surprises. I would certainly use them again.

Ar
Review №8

I bring my Sonata to Holly Oak Service and Towing because you have been doing just that for me and my cars -- service and towing -- for many years. This recent visit, is no different. I rely on your honesty and quality of work. Thanks for not letting me down !!.....ARLENE SCHULTE

As
Review №9

I love this shop, I send everyone I know because I trust the mechanics and I always get everything I need taken care of at a decent price. Their mechanics know what they are doing and my car runs like new.

Da
Review №10

I have used Holly Oak service for several years. They have always taken great care with my car and truly provide excellent customer service. Their labor and parts costs are reasonable and someone is always available to answer questions. I would not take my car anywhere else for service. Rob and Alicia truly care about their customers and the technicians are up to date in their credentials.

Cu
Review №11

Holly Oak did a good job. I recommend them.

mi
Review №12

Fast and dependable service......used 1-month ago in a friends Lincoln Navigator......good price too

Wi
Review №13

Took my truck in for diagnosis, they helped me understand the issues and worked with me on the right solution for my needs.

Mi
Review №14

I dropped off my daughters vehicle, because it was making a whistling sound. I thought it may be a problem with the Turbo or the intake value. The check engine light never came on, so I was stumped, Holly Oak checked it out and found that it was a clamp on the catalytic converter, saved me $1000 plus.

sa
Review №15

First let me say that I never let a garage work on my vehicles but I had no choice in the matter. Because I was stuck on route 202 and my car wouldn’t start the tow truck driver was polite and on time when other tow company’s could not keep there promise on time frame. my car would not start the next day I got the car back so I called and they came and pick up my car and the next day my car was fixed no charge!!! They honor their warranty real customer no bull.

Ji
Review №16

Great people, arrived quickly. Saved me stuck in a ditch today. Justin the Tow Truck driver was awesome! Knew exactly what to do, to not further damage my vehicle. He was very polite, and overall made a terrible day much better. Will definitely recommend Holly Oak Towing to all my friends!

Fr
Review №17

Honest, professional, & friendly staff. Wont try to sell you on work that you dont need. Fair prices and work done on time.

So
Review №18

They tow my car. Saturday.. it really rare that when you get your car towed, when getting it back its somewhat simple. Actually very helpful, nice and super easy to work with.

An
Review №19

Showed up quickly and very courteous! Thanks Holly Oak Towing!

Ab
Review №20

Good people. If you need a trustworthy mechanic go here. They took care of my cars and my shuttle bus

jo
Review №21

Quick and very efficient ... as advertised!

Da
Review №22

Called to get a quote for brakes and rotors. I made the appointment, took it in and had it done. They finished that day, which was huge for me. They are always courteous and professional, they did the job well and right at the quoted estimate. Im very pleased and recommend them to everyone. Thanks!

H
Review №23

They fixed what was wrong with my car but now my dashboard looks like a Christmas tree. I already had my airbag light constantly on, now I have other lights on. Plus, I got slapped with a big bill. I’m getting a new car. SMH

Bo
Review №24

Requested a vehicle tow using my insurance companys roadside assistance program and Holly Oak was assigned.The driver, Kevin, was there quickly and was super personable and professional. Great experience and will definitely look to use them in the future for auto repairs based on this experience.

Pa
Review №25

I had a wheel alignment done; the carhandled and drove much betterafterward. Whenever I need thisservice in the future, I will definitelyuse them again.

th
Review №26

I have been using Holly Oak for about 40 years and have always been satisfied with their work. I will continue to use them in the future. Great service and friendly people.

Ca
Review №27

I cannot speak highly enough about Holly Oak Service Center. As a single women, I was always told to watch out for auto mechanics they will rip you off. I have been disappointed in so many of the automobile mechanics I went to so why would Holly Oak be any different? At Holly Oak they tell you what is wrong but also take the time to explain it to you without feeling rushed. They will also explain the options you would have for a repair and the costs associated with it. They also do their best to get your car done, if possible, in one day. I know its never good to have your car break down but its good to know that when I break down, I can call Holly Oak and they will tow my car at anytime, any day to their shop. I have been a client for roughly 5 years and cannot recommend them enough!

De
Review №28

Timely professional quality service. Joe was talented and very pleasant.

Al
Review №29

My car stopped on me and I called Holly Oak Towing for a tow. The person that answered was polite and professional. I was assured that it would be 30 minutes or less before the tow truck arrived at my location. 22 minutes later the tow truck arrived. The driver was polite and professional. The price of the tow was extremely inexpensive. I hope to never break down again but I’m glad that Holly Oak was there when I needed them. I will use them without hesitation if needed.

Ja
Review №30

I had my car towed in and didnt notice but all of my cosplay and Larping equipment was in my trunk.I needed to be King James the IV at 7am the following morning. So I made a call and within minutes a kind gentleman named Robert who works the front desk came down to help me get my attire out of the rear of my car.I noticed how broad his shoulders were and asked him if he wanted to play a necromancer in our big show out in Lancaster the next morning. Without hesitation Rob said yes.We won 🏆 first place and Rob will forever be now known as Roberto the soul sucking ghoul from Claymont whos lived a 1000 lives.Long name but Roberto was happy to call it his own.Will definitely be using Holly Oak for all my future endeavors. Many salutations my good Lords .

La
Review №31

Excellent customer service and great prices. Very friendly and honest!

A.
Review №32

Decent people, expected weekend used to rack up storage fees to be much higher. On another note, they only accept cash (fishy I know) and parking is limited due to all the vehicles stored¿. We got our vehicle at only 100+ more from Fri-Mon so 3stars it is, thanks for not up charging more than necessary!

Ra
Review №33

Cool guys... Reached before time and road side assistance charges are really inexpensive and fairly priced parts. They behaved honestly and not money mongers... I will recommend this joint.

Ri
Review №34

Great place great rates good group of mechanics

JJ
Review №35

Kevin was great! Not just punctual but early! He was friendly, helpful, personable, and very efficient. Weve used Holly Oak several times recommended by our friends at Milez Garage. Highly recommend Holly Oak if you want fast, reliable, and affordable service!

Ly
Review №36

Quick service and fair marketing prices for parts

Oc
Review №37

They did a good job on my truck by fixing the no start problem .I will let my family and friend know where to find a good mechanic at holy oak.

An
Review №38

Holly Oak is a great place for vehicle service by specialized mechanics who know what theyre doing and tell you exactly what you need, all at a fair and reasonable cost and timeframe for repairs. Skip the dealer service centers and glamorous repair shops that overexaggerate what work you need done and overcharge for their services.

Sh
Review №39

They really were excellent. They were able to pick me up when I broke down the day before Thanksgiving and then fixed my car quickly and for a very reasonable price. They also worked with me to accommodate my work schedule for the pickup. They were great.

Li
Review №40

I have been a customer of Hollyoak for approx 17 years. I only take my vehicles to Hollyoak. Great customer service all the employees are pleasant, professional and courteous.

Ma
Review №41

Had an oil change and tire rotation. They were friendly, prompt and quick.

Jo
Review №42

Great place. Very nice staff

Ro
Review №43

Thank you very much for being open on a holiday. Your pricing is great! Please thank Kevin the driver for fast and awesome service. He is an asset to your company. Have a fantastic 2020!!

Ro
Review №44

Kevin was awesome!!! Went above and beyond a normal tow and made sure I got home safely!!! Very friendly and great personality. Oh did I mention he was on the ground in the rain trying to fix my truck? Yeah Kevin and Holly Oak Towing are the best

Th
Review №45

Excellent service. The driver arrived very timely. He was friendly, courteous and professional. He took very good care of towing my car home, which was almost 50 miles away. His truck is very modern and clean inside.

Ya
Review №46

The towing service was excellent and fast, and the service provider was very professional and pleasant. He drove 75 miles down to our designated collision center, the service was completed within 1.5 hours after we contacted the roadside service.They also provide car maintenance service. We definitely will go for other car services in the future.

Me
Review №47

The price they have was inhumane and I feel like they took my oil from my vehicle before they returned it not a good experience

Ka
Review №48

Honest repair shop that three generations have trusted with excellent service!

Do
Review №49

The Holly Oak Towing driver was able to complete the tow service safely and efficiently. The driver was also able to off load my vehicle through a very narrow alley to the garage. Difficult task. Very pleased and thankful.

ka
Review №50

The driver was very professional and polite. He assisted me without complaints especially because of the nasty rainy weather. From start to finish...he was awesome. Thank you for your assistance

St
Review №51

The gentleman that came to pick up my car was such a sweetheart he even picked my daughter up because she wouldn’t stay still he definitely made my day a little bit better

Oc
Review №52

Great customer service. Kevin was professional!He was there expeditiously to pick up my car.The wait was less than 30 minutes.Octavia Samuels, RealtorCentury 21 Gold Key Realty

Iz
Review №53

I was recently involved in an accident and the police called Holly Oak towing. The driver Brian was extremely helpful, explained everything that was going to happen to my vehicle and even offered to give me a ride home.We went to their yard to recover the personal items from my vehicle and the person at the front desk was also very helpful and accommodating. The individual who took us to our car was very courteous and removed the license plate and offered to help with the personal items.In summary, the employees of Holly Oak towing provided us with an exceptional level of service during a very stressful time. I would highly recommend if you need a towing service.

An
Review №54

Great service

Wi
Review №55

Great family run business. They took on service and an engine rebuild for my unusual old car and have been fantastic to work with. Nice clean facility and everyone is very friendly. Highly recommended if you need a good mechanic.

Le
Review №56

Great stop it was quick, clean, and professional

Sa
Review №57

It was very easy to get in contact with them and get my car towed to my destination. Very friendly and efficient.

Jo
Review №58

I work at a local family-owned repair shop and we have used Holly Oak as our exclusive towing service for over 10 years. They run a reliable professional and courteous service! Would definitely recommend!

Ji
Review №59

Terrific service as usual! Jim

Di
Review №60

Great service

D.
Review №61

I was impressed with the level of customer service from the tow operator.. The time wait was reasonable also .About an hour for service .

Ji
Review №62

I have been getting my Jeep repaired here for the last several years. Service is usually 1 day and prices are fair. I have had no complaints about the work and I live close enough to walk here which is a big plus.

Ge
Review №63

Ridiculous prices !! My Daughter got hit by a drunk driver on new years eve. First of all thank God that she was fine but the Explorer is totalled. The car got there around ten p.m. The next day which was new years day they were closed. Understandable. The next morning I was there when they opened and I had my own driver to take it to my body shop. They changed me 3 days of storage. Lol. Almost 400 bucks. I dont see how you charge for a full day when Im there at 8 in the morning. They changed me for a day they were closed and they changed me a whole day when the Explorer didnt even get there till ten at night !! I wish troop1 still had their contract with Jack Smith. This guy at Holly Oak is trying to get rich and retire. Lol.

L.
Review №64

Super Happy with this company! Great pricing! Excellent Customer Service! Highly recommended!

Ma
Review №65

The tow guy was awesome didnt wait long and it treated my property as it was his own !!!

th
Review №66

Kind and courteous, fast and knowledgeable

St
Review №67

Arrived earlier than expected very professional and super kind great experience. I will always use Holly Oak

J
Review №68

These guys were absolutely amazing! I am a local business owner, I own a garage door company after being fed misinformation from a local supplier of mine on the size and weight of a part for a very high profile customer job. I had to find other means to transport this massively heavy part. I did get a few quotes from other companies that were exponentially high and completely unacceptable as this was not part of the original quote to the customer. I came across Holly towing, they were customer service oriented, the price was reasonable, and more importantly they got it done to day. As I had no other option other than to day to do this job due to hundreds of residents who would not be able to use their garage door to their parking garage. Although I personally was not on site for the delivery apparently the driver was extremely helpful and resourceful during the off loading of this part from his truck. He even offered to stick around a couple minutes in case my guys needed some help. Needless to say Holly towing and service has been the locked in all of our phones and we will definitely be using them again in the future!

Ca
Review №69

My dad came from out of town and had an accident. His car was towed here. I called spoke with Rob and he told me everything i needed on behalf of my dad once they received confirmation from the insurance company for payment. Long story short i received great customer service from them and they were the friendliest tow company. Thank you for such an awesome experience while dealing with such a bad situation.

Iv
Review №70

The guy who picked up my car was very nice and very professional and I truly appreciate

Mi
Review №71

I called Holly Oak Towing at 9:30am and by 11:00am the same morning my truck was already being towed to the shop. The experience was awesome and I’ve found a new tow company!

Ga
Review №72

Driver came quickly, was professional and knew everything to do correctly. Would certainly use Holly Oak again.

Ma
Review №73

I had to contact the police regarding the tow truck driver at this business. Using a big diesel tow truck to bully women in their own neighborhood demonstrates the character of this company. It is certainly not the same local family business that Mr. Mummert spent decades building. How interesting that another reviewer mentioned a ‘creepy’ tow truck driver. I wouldnt feel safe calling these people at any time of the day.

Sa
Review №74

Quick service. Kept me abreast of when my parts arrived & when my car was ready.

so
Review №75

The driver they sent out was very curtious and new exactly what to do my ignition would not turn so the car couldn’t be put in neutral to roll so he got this thing and used it to get my car on the roll back nice guy

da
Review №76

Just bought a truck in New Jersey to use in my pest control business in Mississippi. Broke a tie rod on I-95 heading south and the state trooper (who was super nice and very helpful) had it towed to these guys. Happened late Saturday afternoon and stranded me. Their tow truck driver, David took great care of my truck. He could not have been better!! When I showed up at 7:45 am on Monday morning, they had already started repairs . Super nice folks, helpful. Justin, the mechanic explained everything and gave me some good advice on things to watch in the future. Alycia and Rob were great!!!!!!! Made this whole unfortunate experience bearable.5 stars!!!!!!!Dave Mayley

Ed
Review №77

Driver was held up due to things he could not control, still arrived in a timely fashion and was efficient in the loading and unloading of my vehicle. Safe driver and very polite.

Te
Review №78

He arrived quickly and helped assess. The gentleman was very friendly.

Ro
Review №79

Friendly professional service from the scheduler and the driver. Very satisfied with their service.

pa
Review №80

Great service

Fa
Review №81

All of the staff were just wonderful and very professional . They helped make an extremely bad situation a little bit less stressful! Thank you guys.

Ba
Review №82

Needed a tow this morning, and call Holly Oak. They showed up on time with a nice clean truck. Drive was polite, friendly, and courteous. A very pleasant experience with an unpleasant occurence.Was impressed by the drivers professionlism, and overall experience!

ju
Review №83

They are Trump supporters. They overcharge by 75% . They lie just to get your money. They are racists Trump lovers who Dont care who they screw over or how long as they like their pockets with your money

Ly
Review №84

I appreciated the speedy arrival and friendly, competent driver.

Ma
Review №85

Very nice and courteous owner and staff. Helped me retrieve my tag and moved my car to a convenient place to retrieve my belongings in the tow yard.

He
Review №86

Always good. Rob makes it happen

My
Review №87

The staff is amazing. This was the second time I needed to have an emergency tow and your company is great ! Thank You!

S
Review №88

Came much quicker than expected, and was exceptional professional and kind. Thankful for the excellent help, during an inconvenient time.

Ch
Review №89

Told me to leave my doors unlocked next time so it wouldn’t inconvenience him next time 🙄

al
Review №90

If i could give one star i would... these people suck! they towed my car after an accident (dont know why they were called instead of first state), and when i went to clean out my car they told me i had to pay for the tow... cool, ok so $175 later, i get my stuff.. they then tell me i owe $425 to the state for the tow??? and that everyday my car sits is an additional $50 to the $425. They then decided to tell my mom that i can turn in my title and the amount can be written off.. when my mom asked why they didnt me he replied back i dont know. literally theyre scammers, and frauds. if a holly oak truck pulls up to tow your car REFUSE THEM (yes you can do this), theyre definitely not worth it. I would give 1000 middle fingers if i could.

ma
Review №91

Good and faster service

Ni
Review №92

Awesome fast service and love the online pay service.

Em
Review №93

Very professional and nice, family owned business. I would absolutely recommend to everyone I know!

Bi
Review №94

Good shop and people. Good prices.

Ja
Review №95

The best if you have a saab

Ar
Review №96

They are very honest. Ive been taking my car there since 1994.

Ke
Review №97

If I could give them 0 stars I woul. Organized crime just a heads up.

Ta
Review №98

Thank holly oak i can not express how great the customer service and great pricing, very friendly and honest so if you want a bussiness that is honest and true holly oak is your place

Tr
Review №99

Prompt, Professional....Exceptional Service! Thank you Holly Oak

Ni
Review №100

They were quick and very polite.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:6521 Governor Printz Blvd, Wilmington, DE 19809, United States
  • Site:http://hollyoaktowing.com/
  • Phone:+1 302-792-1500
Categories
  • Towing service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
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