I paid $600 for a limo for my sisters birthday and we were brought home early! We left a club we were at for barely an hour and asked to be brought to another location for our remaining time, just to be brought back home! The driver agreed to bring us to the second location but completely did the opposite and brought us home without letting us know. Completely unproffessional and a rip off. I will never use them again. The speakers in the limo also didnt work I had to bring my own.
My sister rented a limo from this company for my birthday and I would never use this company when I plan a party. She wrote an honest review regarding the company just to get a response saying sorry but and responds with lies. This isnt the first review that they received that was negative and doesnt even provide any sort of positive feedback that the company will work on to ensure things like this doesnt happen again.It is true that the driver said his speakers were not working. Why would we bring our own speaker to play music? When our speaker ran out, he had his own personal bluetooth speaker that he gave us to use. I honestly think he didnt want to deal with the noise. He kept the window open the whole times so we did NOT have privacy for one second.The driver uses a navigation system that did not take us to our proper destination and we had to use our phones to show him where to go. We did NOT complain about that but the driver wouldnt mention that?The overtime fee was NEVER discussed and we would have been more than willing to pay for more time if returning home late was his concern. We rented this service to have a good time and money would never have been an issue.We left our destination at 1:10AM, not 1:30. This makes a difference when you are talking about traffic. We gave the address to our next destination to the driver and he acknowledge the address. He did not mention he could not take us. We noticed we were going home when we passed the stadiums on the highway.When we reached home, the driver was basically rushing us out of the limo and LEFT at 2:40AM. My brother in law came out to help clean and he told us not to worry about it. Saying the limo was trashed is extremely exaggerated because the owner is getting a bad review.As for the business owner, we give this owner 0 stars and recommend you take some sort of training course on customer service and leadership. This review shouldnt even get a star. We have no choice but to give you one.EDIT: The Driver was nice and we felt safe while he was driving. I do not want to discredit that. He just need to work on communication with his clients.
One of the better limo companies (possibly the best) in the Wilmington area. Have used them 4 times over the last 6 or 7 yrs and everything is always above par!!
I paid 1100 for a party bus to go to dc they called me the day before telling me that the air conditioner broke and would not be ready in time for my trip so they gave me a suv limo and only $50 back. I asked for more back but the lady stated no and that she was doing me a favor by giving me the limousine. While on the trip the air on the limo barely worked. On the way back the limo caught a flat tire in the middle of a 55+ neighborhood. The driver barely knew where the tools were, people on my trip had to help him. There were no jacks in the car to change the tire so we ended up having to wait longer to leave. I called the manager and she gave me none of my money back. DO NOT BOOK WITH THEM THEY ARE NOT ACCOMMODATING AT ALL.
There were 4 boys and 5 girls who were with the quinceñera girl as part of her “court” and also 3 more friends she invited in the limo.8$x13kids= 104$ in food was thrown out on the way to the venue by the driver.Wendy’s Kennett Square to long wood Kennett Square is less than 1/2 a mile. Limo drivers should wait until the end to throw away all materials in the limo.The driver was asked to go to Starbucks after passing it (same lot as Wendy’s) and he refused and stated “where the hell is that, you really want me to go back there?” Considering we PAID for a limo and it was in no way to out of the way. He should not refused and in such a. Rude tone. These kids were 14-15. He cursed more than once. Had a terrible attitude.The reason this is so upsetting is because this is a once in a lifetime thing that is looked forward to for years. The limo driver over shadowed it.Take your business elsewhere .
I have used most limo services in Delaware. I definitely prefer DND Limo to any of the others. I have used them more than 50 times.
Our driver was supposed to drive us from our wedding on Shipley Rd in Wilmington to Chadds Ford, PA for our reception. For some reason he left the church and got on 202 South amidst all ten of us telling him he was going the wrong way. We ended up being late to cocktail hour.
Very caring limousine service. They give their all and always try to work around any obstacle.
Best limo service ive used and ive used at least a dozen throughout the lower 48 states.
We used DND limo for our wedding. The driver was nice and punctual.
Five stars