I dropped my desktop computer off with Gary within 45 minutes of my first call and was picking it back up only a few hours later. My computer has never been faster and run so efficiently. Exceptional response time and very painless process with great pricing.
Very prompt professional service, dependable, and extremely reasonable rates. I have been a repeat customer for about 18 years, never anything but the best. I highly recommend!
Very prompt in replying to request to update an app that was missing when connecting a new printer to my laptop. Gary is very professional, prompt and knowledgeable. Great customer service ... I highly recommend Paradox Computer Services for any of your I.T. needs.
Found via Google search. Responded right away. Was able to save all files and applications. Will definitely use again.
I highly recommend Paradox Computer Services. Gary is very professional and responsive to my computer issues. I give him more than 5 stars!
Gary is very knowledgeable, prompt, professional, and responsive (actually answers his phone)! We will continue to use his services and I am happy to recommend him.
I have worked with Gary for years and he always responds quickly and gets the job done. I would highly recommend him.
This is the best IT service I have ever had: efficient, professional, courteous, and ingenious when it comes to solving difficult problems.
Gary is great he is always available to answer my computer questions. He took his time to walk me through the steps of correcting the issue I was having with my computer. He came out to my home and set up my sons computer. He got everything up and running very fast.
Unbelievable response. Contact was made early Sunday afternoon within minuets after my request. He purchased laptop by late Sunday afternoon and started loading info, etc.Arrived Monday mid afternoon and did complete installation with multiple tasks. Totally Impressed! 5 Stars!!!
After reading many good reviews I decided to give them a try and was very pleased with the speed and reasonable cost to repair my computer. I would certainly recommend Gary for the great job he can do. I would rate them at A+++++
Very quick and responsive. Got me my pc back in under 4 hours running better than when I gave it to him. Super helpful and supportive. Really Recommend!!
Gary is a number one computer guy.Always great on service!
Gary got all the updates and fixes installed as they should be.Prompt service is appreciated
Gary is not only professional but very personable - always explains things well.
We have used Paradox Computers for Cardinal Lanes in Wilmington, NC for over ten years. They have always responded quickly for our business (even in the evening and on weekends). We highly recommend Gary and Paradox Computers for Business or Residential needs!
Outstanding business and even better people! I worked with Gary on my significant others laptop while I was away from home working with COVID-19. Right from the get-go, on an unannounced call, Gary was HIGHLY attentive and responsive to our needs and the immediate problem we had sprung onto him.I cant recommend Paradox Computer Services enough whether its a simple fix or issue, or something more complex like what our needs required. You will NOT be disappointed with Paradoxs service, quality, and outstanding value offered for all things IT!!!
Gary is very knowledgeable and reasonable. Our laptop is so much faster!!
Gary is not only a great computer guy, he is an amazing person. We know nothing about a computer, printer or smartwatches.. he came to our home on two visits. Fixed our computer, printer and also set up our smartwatches. Never ever made us feel stupid. He was so patient and understanding. I would highly recommend his work.A+++
One very good gentleman I just met him today there is nothing you can say better about this man very fine gentleman does really really good work highly recommended 👍👍👍
Always very responsive for my business needs.....
Simply put, Gary knows computers...and how they work. He is a professional at what he does.
Paradox computers came immediately and worked n my desktop. He had to take it home to work on and within hours was back to working on it. He is fast, efficient and affordable! Very refreshing...
My computer had a blank screen. I thought something was horribly wrong. Paradox told me it was a downloading issue and be to just hold the off button for about six seconds and everything would be ok. It worked. If I ever have another issue, I will definitely rely on them for help.
Outstanding service. Helpful and responsive to my needs in a very timely manner and with real professionalism.
Gary from Paradox fixed our computer/printer problem very quickly. He is very professional and his price is very reasonable. He gave us ideas on how to keep our computer system up to date and working to full capability. I would recommend Paradox for all your computer needs.
Gary was so helpful over the phone. He answered my call immediately and walked me through the issues I was having. He immediately scheduled an appointment at my home to help me with my laptop issue. I will definitely call Paradox with any future issues! Very impressed! Thank you, Gary!
I have used Paradox for many years and I could not have better support or service anywhere. He is always willing to help whether over the phone or stopping by to look at the issue. On our recent office relocation, he was crucial to our smooth transition and in the days that followed. Thanks for everything!!
Gary provides excellent service, answers most questions, that I ask ask. I will continue to use his services. Great guy.Gordon Williams
They have helped my business numerous times thru the years and would not hesitate to recommend them to any business or residents!
Great guy to work with. Very responsive to repair calls.Has come to bail me out even on a holiday! 100% If there were 10 stars he would get them.William Flederbach5925 Saltaire V C.Wilmington NC.
It hasnt been fixed yet but my flash drive broke and Gary answered my frantic call at 11pm to ensure me he would help me asap and isnt going to charge me an arm and a leg! Im stressing now but feel much calmer knowing Im getting help!
Gary is exceptional. He has saved my computer numerous times, and has accomplished work within the same day. He is very knowledgeable and very friendly and a good communicator -- he helps me to understand any issues. He also is easily accessible and ALWAYS available by phone. And VERY affordable. I HIGHLY recommend Paradox Computer Services!!
This dude is great, responds quick, friendly and knows his stuff! Highly recommended!
We have been using Gary Webb and Paradox for many years at our nonprofit, and I have been using his services personally for many years as well. Gary is extremely knowledgeable, technically savvy, easy to work with, and very reasonable. I highly recommend him!
Gary does a fantastic job with both our home computer and our business network . He is quick to respond to any and all emergencies we face either with the laptop or with the computers at the shop. We recommend him to anyone needing regular computer maintenance or emergency help.
Gary from Paradox offer great service, on time, and goes beyond of what you need. I like that I can drop off my computer or he will come get yours and house calls.
Gary is awesome! I just built a new p.c and had some issues. He gave me advice without hesitation, and walked me threw steps to solve them.Gary even called me back the next day to check up on my issue. Very knowledgeable guy and very nice. If I ever have any issues he will be the first person I go to. Thanks Gary!
I own a business with several retail locations. I have been using Paradox Computers for a few years now, and I highly recommend this company. I use Paradox for my business as well as my personal computer needs. When owners are involved in their company you notice the difference. Gary is very responsive when we have a problem. He is the one who answers the phone and responds to the call. He is prompt and thorough. It is a pleasure working with him. I have also found his prices to be fair and reasonable. Often times, I pay him more than he charged, because I know he should have charged more. I recommend customers in my business to him. Thank you Gary. I dont know what I would do without you. :)
Gary has helped Kids Making It for several years. He set up our server network (with battery back-up), cloud storage, hardware/software installation and software security. Weve found him to be professional and responsive to our needs. He is very fast at resolving problems that arise. On behalf of KIDS MAKING IT...thank you for your ongoing support!
I have worked with Paradox Computer Services for more than 2 years now and have continued to be satisfied with the service, professionalism and response time provided. As the Practice Administrator, for a state of the art Dental practice it is imperative that we are always operational and that our equipment works efficiently and securely. Paradox guided me through the complicated maze of selecting and implementing new back up equipment, Server and Computers for the practice. Gary the owner was onsite, accountable and oversaw the hardware installation and software updates from start to finish. I highly recommend Paradox Computer Services, as they have proven quality workmanship, demonstrated integrity and have continue to exceed my expectations!! I confidently recommend Paradox Computer Services and am very conservative with my endorsements - Gary has never let me down!!
I have been relying on Paradox Computer Service to keep my business and personal computers operating for over 10 years. Gary Webb, the owner has been available 24-7 whenever needed and is always honest,competent and has reasonable prices. I would highly recommend to anyone.
Gary has always been a great resource for my computer needs, from software to repairs. He recently repaired my daughters laptop and it runs better than when it was new! Great service and pricing.
Great guy. Came out twice on different weekends since I am never home till late during the week. Fixed my laptop and made it run so much faster!!! Got malware and he talked me over the phone on how to remove it.
I got real good service from Paradox Computer Services. They were of great help to me not just fixing my computer trouble but taught me what to look out for. They came to the house and was very professional and friendly. I will call Them again with any computer trouble. I know they will be there to help out ! Thank you Paradox computer. you have restored my faith in humanity.
Gary is great. When we need anything or we have an issue with our computers he is always there. He answers his phone (not as common as you may think) and makes time to see us. Have used others over the years but none who were as reliable. Thanks, Gary.
Paradox computer services has been a great help to our company for many years.We have been extremely happy with the assistance given us for our many years of issues. Time sensitive issues were resolved in the same day and many other issues were handled by the next day at worst. We have received our moneys worth each and every time Paradox has been called to assist us. We do not have our own IT person and because of the quick service we get from Paradox, we dont need one. We previously had a person that did not live in Wilmington and getting service was a nightmare. Having a local provider is of the utmost importance to us. We appreciate all the service we have received in the past.
Gary has been a blessing. He knows what he is doing and has given great advise which has saved me money. He does not speak above me. He has responded quickly to my computer problems. I have suffered with unscrupulous computer repair people before. Gary is honest, competent and friendly
Great customer service. Definitely my new go to for my computer fixes.
Gary has always provided top notch service and great value! His response time is excellent. Without hesitation, I highly recommend Paradox Computer Services.Shane Register
So awesome! This company is absolutely wonderful. I was locked out of my laptop after an auto update for windows which corrupted my admin. password and had tried everything to get back in with no luck. I finally decided that I needed assistance with this issue. I called and the tech. came to my home to work on my laptop, was here in 20 min. Even though we ended up having to restore factory settings, he let me borrow his external hard drive to save my files and data, checked on progress throughout the evening, returned the next day to get my files and data restored, reinstalled some of my programs, help to get all of the updates reinstalled, adjusted my settings to avoid future problems, provided some very helpful and useful advice, and recommended and installed minimally annoying antivirus software. The tech. was very patient and friendly and made this experience easy, pleasant, and stress-free. I felt like he truely cared about what I needed and what was in my best interest and he wanted to help. The cost was very reasonable and worth every penny. I cant say enough how greatful I am to have had his help. I will most certainly will use them again for any of my future needs. Also, I most definitely HIGHLY RECOMMEND this company to anyone who is in need of assistance with their computer or laptop.
Paradox Computer is a winning service! As a small business owner, I have come to count on Gary to return phone calls promptly, arrive on time, and return as many times as it takes to solve problems with our computers. I am a very satisfied customer.
Garry has been my computer man both personally and when I was the Instructor at Kids Making It in Wilmington.He is always prompt, and polite both in person and when replying to telephone requests.He is my Go to computer guru!
We have Paradox handle our business computer needs for 100% aggravation free operation. They are there with answers or solutions to our computer emergencys or just new equipment set up. Thanks for making our computer needs painless as possible. Paradox Rocks!
Gary Webb of Paradox Computers has handled my computer needs for over 10 years.He is professional, knowledgeable and makes himself available when needed.Pat Henderson, Azalea Realty, Inc.
Paradox Computer Services has bailed us out of more problems than I care to list here. I can tell you Gary Webb knows what he is doing, always there for you, stands behind his work, and goes the extra mile. We have been using the Paradox services for many years (about ten years) and have referred Gary to many of our friends, and family, who are as pleased as we are. I am most comfortable in recommending Paradox to anyone who is having any problems whatsoever with their computer. If Gary can’t (for some reason) solve your problem he will tell you, and most probably have sound suggestions as well. Over the years that we have used Paradox I have found Gary to be very reasonable in his fees, extremely honest and a pleasure to do business with.Sincerely,Richard Berberian
I have complete trust and faith in Gary (Paradox Computer Services). His options were clear and honest. When needed, he has purchased items for me that were appropriate and cost effective. He talked me out of purchasing things that were not needed. He made house calls soon after I called with a problem. He is able to explain problems and solutions in a simple easy manner. He has ALWAYS solved my computer problems.
Wonderful People. Every time my business has computer problems, They are quick to respond within an hour. They find the problems and I am back up and running within the hour.They even work off hours.......
Prompt, curtious and great service
Always a pleasure to do business with. I have partnered with Gary and Paradox many times and am always pleased.
Absolutely satisfied ! Gary really knows his stuff !! Can find, fix andget you up and running in the blink of an eye. I highly recommend to all !!!JoAnn Smits
I believe I spoke with Gary a few weeks back when I called and told him what my pc was doing. Wouldnt you know he diagnosed my pcs likely problem over the phone, told me what I should do, and gave me further options. I was able to repair my pc myself from his advice. What customer service and integrity this man clearly has. Ill use him in the future and recommend all to him!
Gary is great!!
Great work and great service! Best in Wilmington
Responded quickly. fair price. computer repaired in less than 1 day!
Always a life saver. Got hacked and They were able to clean up my pc and return it the same day!