Bought a nice Dell computer from them today, extremely good quality and value for a great price! PC looked brand new, has no dust, and is whisper quiet. They do a really good job, and just as their name says, they are super friendly! I have worked in the tech industry for a long time and I know the sort of things to look out for, but I can safely and proudly say that these guys are professional and great and offer great servives and products for a great price! Will definitely be coming back here of I ever need anything else!
They were so easy to work with. Came exactly on time, knew what was happening, made great recommendations to get the issue fixed. I’d use them anytime!
Your Computer Friends made giving a desk top computer to our daughter a delight. As always, Susan Kadar asked all the right questions to discern what needed to be installed on the computer. She even asked what colors and designs the desk top greeting page should include to please the happy recipient. One of the things we like best about living in Wilmington is Your Computer Friends, especially Susan and her staff.
The staff are exceptionally helpful and professional. They are Hippa complaint. A friend and colleague recommended them to me and when I called Matt, he immediately too care of my needs. I would highly recommend them.
House call from Max who was professional, courteous, very knowledgeable and followed COVID rules. Tackled some mundane tasks efficiently and then we presented him with a whopper of a problem . He was incredibly imaginative in solving the problem and did so without complaint even though the problem was a hardware problem caused by extreme age.... of the hardware, not the user. Could not have been more pleased. Cost very reasonable and liked supporting a local small business. Thanks to Max and Your Computer Friends. BTW, I am a long time customer and always had good service. Highly recommend.
Prompt, courteous, and professional !
Your Computer Friends are exactly that...very friendly and efficient. They try to fix your computer as quickly as possible and take into account those of us who are older retired users when choosing which method to use to solve the situation. I have used this company for many years and will continue to do so.
I had a very strange issue with my gmail. I called and got a call back quickly and they got me in the same day. The IT person could not replicate what I was explaining but he did find malware, etc. and completely cleaned up my computer. Now, it works perfectly- thank you!
Wonderful service. I had a serious issue with my laptop, so I checked out computer repair businesses in this area. Im glad I decided to go to Your Computer Friends. Susan was friendly and knowledgeable. Her staff worked to resolve my issue, and the cost was very reasonable. I wont hesitate to use them in the future, if needed, and recommend them highly. Thanks, Susan.
Great experience! When the hard drive on my main business computer crashed, freezing my business activities they understood the sense of urgency and jumped thru hoops to get me back up and going. They saved my data, reloaded a new computer came to my office and set me up. Within a day or two I was back up fully operational. I could not have done this without their expertise and support. Your Computer Friends is my go to for Computer support. Highly recommended! Thank you
What an awesome experience. The work was done on time. Susan went over the upgrade and what to expect. When I called back the next day with one question, it was answered. So glad I found out about this business!!
Outstanding customer service! The team at Your Computer Friends are knowledgeable and personable. If you are lucky enough to work with the owner, Susan, you will immediately know why this business is so highly regarded within the Wilmington community. Thank you, Your Computer Friends, for breathing new life into my computers.
I called several computer businesses before talking with Susan Kadar and felt as if she fully understood my situation and needs. Her rep was on time - handled everything promptly and completely and had several good ideas to make better use of my system. I plan to give Your Computer Friends and Susan my future business. I am very pleased!
Love this place. Our company uses them for all our computer needs. I went in there personally today and got quick friendly knowlegable service. Will continue to use them.
These folks are great! Really friendly and eager to help with your computer needs! Five stars!
Work was done as promised at the agreed price. Good work. Good people. No drama. No surprises.
I have been a business and personal customer of Your Computer Friends for a few years now and I would HIGHLY recommend them. Their team is hard-working and extremely knowledgeable and they will not let you down! They really are your computer friends!
First class business. Owner, Susan, did everything she said she would in the prescribed time frame. Highly recommend this business.
I called to ask whether they carried motherboards, and the woman who answered the phone was rude and dismissive, stating “No. No one does, that’s an online thing.” I informed her that Island Computers does, in fact, stock motherboards. And they are friendly, helpful, and extremely knowledgeable. So that’s who will be getting my business in the future.
As always, Susan and her staff have done a great job at a very reasonable price.System was locked up in the middle of Windows updates. They were able to back them out and re-update the system and everything is working perfect again. Ive never had a bad experience there.
I absolutely love this group! As a busy medical practice manager, I didnt have time to make an appointment with the Geek Squad. I needed a misbehaving laptop fixed ASAP! Susan and her group did an excellent job pinpointing the problem, fixing it and having the laptop back to me quickly and affordably! Will definitely be using them for all my computer needs in the future!
Great service, great prices, and theyre local! This beats going to Best Buy or another big box store to get services done. The staff is very friendly and aim to please. They also offer a small selection of items for purchase in-store. If youre in a pinch for a network cable or need a new graphics card, they have them!
I was referred to Your Computer Friends by a good friend of mine, and am delighted to find they exceeded my high expectations. Not only was the work done well, it was done quickly with no surprises cost-wise. I will definitely refer them to everyone I come across that has the need for expert and professional computer services.
I was very pleased with the service of Your Computer Friends. They fixed my computer and explained (in terms I could understand) what had occurred. It didnt take nearly as long as one of the big stores I used last time. I would definitely recommend them and will use them again - but not too soon, I hope!
I am very pleased with your work, and, attention to my dire problem. Your Computer Friend operates very professional, and, you instantly know you are in good hands. Thank you. Jeff Phillips
Susan and Joe (Technician) were so patient and helpful as I learned a new system. They helped me purchase a new computer and they set up everything I needed on it, transferred data from my old computer, and sat down with me to train me on the use of the new system. As an older person, I was concerned about the learning curve of a new computer and system. They were there supporting me every step of the way. I cant thank them enough.
Susan and the entire team with Your Computer Friends couldnt have been nicer or more professional. They went above and beyond to get my computer working again. I sincerely wanted to thank them for their time and I thought this was the best way of doing it. I recommend them highly!!!!JD
I took a Dell PC that would not connect to my home wireless network (and in addition was endlessly slow in booting up) to Your Computer Friends in Wilmington and discussed the issues with Susan, the owner. She assigned the job to one of her techs, and the next day called me to say that the repairs had been made and that the PC was up and running. The charges for the work were surprisingly fair and the PC has been working like new. This is a customer-friendly, responsive, knowledgeable shop, the kind that we all hope to find in the PC repair business, but so often dont. I endorse them wholeheartedly and suggest that anyone with a broken PC or similar device give them a call.
Very friendly and helpful. Was able to get my son’s computer up and running in less than a day.
Susan and Trevor did a great job saving my wifes laptop. This was the first time I could not repair a machine myself. They quickly and economically repaired AND improved her VAIO. I was very impressed that their first task was to assess the cost/benefit of making the effort. My wife is very impressed with the speed she can buy from Amazon now. ;) They are definitely my Computer Friends !
My IPad and laptop are running smoothly now. I also got a bonus lesson about all the parts and their function. Your service man was a great teacher and very thorough. I will never call Time Warner again to fix something and the price as fair. Great work!
Your Computer Friends is a great place to go to for superior customer service and repairs at a very reasonable price. They were able to replace a screen that was damaged on my laptop very quickly and for a very fair price. I recommend anyone seeking computer repair or issues to go with Your Computer Friends every time! Susan was very patient and responsive to my computer needs, and their staff is very knowledgeable and competent at solving issues quickly!
Called with a computer problem. They had a tech out to my office within an hour. He fixed computer in about 15 minutes, then did a quick cleanup and check of the system. I was extremely impressed with the professional manner in which my case was handled. Being a small business, I cannot afford an IT guy on staff. It is nice to know that one is available to me for a nominal fee and so quickly. I will most definitely call again. THANK YOUDeirdre BertrandOffice ManagerPrecious Gems & Jewelry
Susan and her staff were very knowledgeable, hard-working and nice to me. If they can help me, they can probably help you!!!😊 This is a wonderful group of professionals! I will definitely call on them again!
They are the greatest at what they do and they are not expensive at all. Great service down to the last detail!! Would highly recommend them for the small stuff and definitely for the more technical stuff. John really knows what he is doing. Susan is extremely friendly and handles everything very efficiently!
Exceptional work! The service tec who came to my business was on time, polite, and know what he was doing. He listened to my concerns and was able to resole the issues quickly. I was very very happy.
Best service around. Susan goes out of her way to take care of your computer repair. They explain what was wrong and the repairs done in a way you can understand. There service rate is reasonable.
I have long relied on Your Computer Friends for their technical expertise and great customer service. They never disappoint and stand behind their work. Indeed, their name suits.
I have worked with Your Computer Friends on numerous occasions for many situations. My first encounter was when my hard drive crashed and they were able to facilitate in a timely and cost effective manner retrieval of all my business data. They then provided my office with a technical audit and showed me where my weaknesses were. I now feel completely confident that my data is backed up and secure. I would never go any where else.
Joe and Susan were amazing! Super helpful and dumbed down computer lingo so I could fully understand what was wrong with my computer. Joe also helped me go over what to look for when buying a new computer. I highly recommend Your computer friends for all your computer needs!
I have taken laptops into Susan and Company a couple of times and always, always received service that was friendly, forgiving, expert and helpful. No question seems too mundane and petty for these people to address. I cant imagine a more grounded, knowledgeable and targeted environment.....all this in an accepting family atmosphere with none of the haughtiness that can accompany visits to computer technicians wizards.john rice
I have experienced outstanding customer service with Computer Friends. This is a wonderful place for computer service. Highly recommended!
My laptop fan was extremely noisy and getting really hot. They cleaned it up, installed a better anti-virus, and made sure it was updated. Its doing much better now! Thanks for your help and quick service!
There were no questions about what would be charged, the outcome or the time of completion of work.I would recommend this business to others whole heartedly. It was efficient, proper and prompt work.No gimmicks.
Your Computer Friends has been a lifesaver to me when I have any kind of problem with my computer (usually operator error!). Chase was able to respond quickly, figure out what was wrong and then fixed the problem: my printer had gone offline and I wasnt able to restart it. Always receive excellent and friendly service. They are an wonderful resource.
Computer Friends saved my laptop! Both the touchpad and mouse stopped working, and the crew quickly figured out the problem. They not only fixed the problems, but my seven-year-old laptop runs faster than ever. Highly recommend Your Computer Friends.
Great service. Great folks!! They were able to rescue an old desktop for me so I could get my data for a new machine. Very reasonable charges.
We were very, very please with the work that was done for us. I couldnt believe the difference in the performance of my computer after they serviced it. They were very professional in fixing the problem and notifying us before they done the work. Charlie and I both would recommend you to anyone have problems with their computer. In fact, we have already recommended you to several people. Thank You.
Joe was amazing and gave me great customer service over the phone!
I was in a total dither when the minions hit my PC. A friend recommended that I call Computer Friends. THEY ARE WONDERFUL!!! Susans knowledge of the issues and her calming voice got me thru this very stressful time -- cant say enough good about her and her company.
They did an excellent job as usual. they explained everything in a very clear way. They were also very quick with the turnaround. Great job. Thank you!
Completely satisfied!! I went extremely worried that not only was my computer corrupted but also my IP (based on what the Windows Support guy said). Susan immediately knew what had happened, explained everything to me so that my technologically challenged brain could understand it, and assured me that they could fix my computer. They did! When I picked it up, she thoroughly explained the virus software they had installed and what to be on the lookout for. I highly recommend this company!
Outstanding, knowledgeable, courteous, very helpful and they take the time to make sure you know exactly what they did. If you have a problem with a particular program, they will sit with you and go step by step to help you understand it in layman terms.
Awesome job they explained everything to me. Keep me up to speed on everything they were doing, quick turnaround. Just overall a great job! Thanks again.
These folks are always a delight. I am a computer klutz without a lot of money to spend and I wouldnt go anywhere else. And what other computer place has a friendly dog in the store?Jock
The technician Greg was just amazing. And as a doctor whose office depends entirely on our computer system, his prompt and capable service was so valuable.
Thank you for addressing my problem so quickly and not making me feel like such and idiot!! Its nice to have really good people just down the street that are so dependable. Thanks Susan and the guy in the back room !!!
Susan and her staff are always professional. This is the 2nd or 3rd time Ive used their service. Highly recommend to anyone who is experiencing computer or laptop issues.
The staff at Your Computer Friends always helps get office and network issues solved fast and they come to us within a day or sometimes a couple hours. I have been thoroughly satisfied with the computer I bought from them and with each member of their team that has come to my office to sort out any networking or equipment additions over the past 2 years. I would highly recommend them to anyone.
Well pleased with Susan and her staff. Laptop was not performing correcting including incredibly slow, running all the time, etc. The team diagnosed the problems, cleaned and and now working like it should. I need to get my personal laptop to them also. Oh, and Susan is a trip to work with! :)
Absolutely amazing service! My laptop screen was completely busted on the inside and they had it fixed quickly and at a great fee!!
Best place ever. Outstanding Work
Great Service and VERY FAST! Drop off 11am. picked up 6pm. same dayEd Chilcote
Awesome, fast service more than once that I have been there. Accurate quote given on repair and on time to finish job.
Service, unique to me, exceeded my expectations! Highly recommend them.
Excellent service and rates. Delivered what they said at the agreed upon price.Will recommend to friends
This is the absolute best computer service. They are friendly and that have always gone out of their way to help and always taken care of my problem. I have a recommenced them before and will definitely recommend them in the future. A definite five state company !!!
Susan is great to work with on computer issues, staff is very knowledgeable and you are treated fair. I highly recommend them and will use them again.
Always better to deal with local business people you can talk to face to face. Susan K. and her staff at Your Computer Friends are amiable, effective and eager to please.
I have used Your Computer Friends 3 different times for 3 different computes and was always impressed with the knowledge, level of service as well as how prompt they are..they had me up and running in no time and backed up all of my data!Its nice to kow that they are there if I ever need them(:
The perfect combination of technical competence and down-home local business customer service. HIGHLY recommended.
My situation was such a cliché! Dropped my laptop on a tile floor, had key documents on it, no recent back up. I was waiting at the door when Susan Kadar, owner and optimist extraordinaire, arrived. I was encouraged by Susans optimism and I was VERY lucky. Within a few minutes I was able to get at the most urgently needed document and by the end of the day I also had a repaired computer at a very reasonable price. Even better I signed up for the Cloud Storage plan and plan to sign up for a similar program for our desktop. Big wake up call: we are so reliant on our technology but we havent yet figured out how to take proper care of it. Computer Friends fills that gap at very reasonable prices. They are Panic Busters and super competent ones at that.
They were helpful and guided me to what i needed
Great service and reasonable prices,. Thanks for helping out and all the information!
I was pleased with the service and the price. I would use them again and recommend them.
As usual received excellent advice for purchase replacement computer when the motherboard of ex-machine fried and installation of my programs and data.
Went in with an issue from downloading Windows 10 where I could no longer access the internet. Received a call telling me I would need a complete reload costing at least $200. Decided to just pick up the computer and back up my files and replace this 4 year old laptop. Stopped to pick up computer & was told they fixed the internet problem. Everything is working like before and Win 10 is too. Now I can learn win 10 on my old laptop and I can delay the expense of a new computer for a little while. Definitely a pleasant surprise. Thanks to the tech that just started fooling around & found the problem!
Good service. Just set up google e mail so still trying to figure out what am doing. Not to sharp with this technology.
Very professional, helpful and problem-solving with our computer issues. All problems solved with a friendly, positive attitude.
They got my computer running much faster for a great price!
Susan and company always provide a professional and expiate service for our computers! The spring clean up special was very nice too.
Susan was great, timely and my computer is running well and now has antivirus protection. Yes, Mac users need it too.
Although Your Computer Friends is not a Mac specialist, I have always found their technicians are able to address the problems I have on our home computers. They are pleasant to deal with and their work has always been entirely satisfactory.
Always first-rate service. I recommend.
You all are very helpful and although you could not solve my problem due to Mozzella you tried very hard to help me. Thanks, BB
Excellent fast service and very knowledgeable about computers. I highly recommend.
They are great and because I cant drive they delivered my comp.
Excellent service with my laptop. I was in a rush to get it fixed and Computer Friends had me back and working the same day. Thank you.
Fixed up my old laptop, good to go until next time.
Outstanding people and outstanding service! They will be the people I use always for my computer needs.
Wonderful! As a nonprofit, I could not be happier with the service, knowledge, and resources provided by Your Computer Friends. We will be going back with all of our computer issues!
I love this place. Very inexpensive and very friendly.
I am so pleased with Susan and her staff....were able to fix my computer problems ....gave me some great advice on how to manage my electronic devices...one on one help was just what I needed...will recomend her to all my friends......5 stars in my book
Thoughtful, personal, and professional. I highly recommend Your Computer Friends.
I just had a virus protection put in ....Sit at home while it was being done...Very nice people and friendly service.I would recommend them to every one.
Great service very professional have the maintenance program they offer. Will use them for all my computer needs.
Fast resolution of my problem and all done in a friendly, professional and very reasonable manner. I could not be more satisfied!!!!
Very professional,great price. Very customer service and very track savey
People were friendly and told you everything they were going to do, and would call before doing any repairs. Will send my friends there.
Wonderful helpful service. Thank you!